Restaurant
Check availability

Reviews of Hotel Welschen Zermatt

3 out of 5
Hotel Welschen Zermatt
Wiestistrasse 44, Zermatt, VS

Reviews

9.4

Exceptional

Rating 10 - Excellent. 42 out of 56 reviews" "
Rating 8 - Good. 12 out of 56 reviews" "
Rating 6 - Okay. 2 out of 56 reviews" "
Rating 4 - Poor. 0 out of 56 reviews" "
Rating 2 - Terrible. 0 out of 56 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kurt

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2020
Response from Team Hotel Welschen on 2 Mar 2020
Thank you very much for your feedback. We are happy that you enjoyed your stay with us ! Hopefully, we will have the pleasure to welcoming you again in the future. Best regards from Zermatt Sandra

10/10 Excellent

TanyaT, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you haven’t been to Zermatt, please go and stay at Hotel Welschen. The hotel staff is wonderful, the rooms are exactly as shown in pictures. They are VERY clean and comfortable. The hotel common areas are extremely well decorated, and the breakfast is some of the best i have experienced in Europe. The location is very good in the village with the Sunnegga funicular just a short walk from the hotel and you have a perfect view of the Matterhorn from their breakfast room. I can’t say enough good things about the Hotel Welschen and hope to visit again in the future.
Stayed 3 nights in Sep 2019
Response from Team Hotel Welschen on 1 Oct 2019
Hello Tanya Thank you for your visit and your splendid review =) We are happy that you enjoyed your stay with us.. We always try to do our best, to satisfy our guests... We wish you a great day and would love to welcoming you again in the future. Sunny regards from Zermatt Sandra & Team Welschen

10/10 Excellent

Kenneth E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming And Cozy
This hotel is conveniently located within walking distance of all points of interest. Rooms were well appointed with a nice private outside sitting area. A well provisioned breakfast was provided. Hotel staff are friendly and helpful including a complimentary ride to the train station.
Stayed 2 nights in Aug 2019
Response from Team Hotel Welschen on 23 Sept 2019
Dear Kenneth Thank you very much for your review. We are happy to read, that you could enjoy your stay with us. We try our best to satisfy our guests! We hope to welcome you back soon. Best regards Team Hotel Welschen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with good breakfast and friendly staff.
Stayed 1 night in Jul 2019
Response from Team Hotel Welschen on 23 Sept 2019
Thank you very much for your splendid review. We are happy to read, that you could enjoy your stay with us. We hope to welcome you back soon. Best regards from Zermatt Team Hotel Welschen

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy clean hotel
Stayed 2 nights in Jul 2019
Response from Team Hotel Welschen on 25 Sept 2019
Thank you for your review Erika. We are happy to read, that you could enjoy your stay with us. We hope to welcome you back soon. Best regards from Zermatt Team Hotel Welschen

10/10 Excellent

Janie L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was very clean and the staff were very helpful. They will pick you up from the train when you arrive if they know what time you are coming in. The breakfast were great and they will cook eggs to your choice if you ask.
Stayed 2 nights in Oct 2018

10/10 Excellent

Mukul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The stay was excellent - fantastic and very good service. Quite central and the hotel picked us up from the train station so saved us the trouble of carrying our luggage everywhere. Great view of the Matterhorn from the main dining area. Would definitely go back again.
Stayed 2 nights in Jul 2018

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view and welcoming staff.
Absolutely amazing view of the Matterhorn from our room balcony. The staff was very welcoming and Sandra shuttled us to/from the train station. Convenient location and able to walk to everything. Definitely recommend this hotel.
Stayed 2 nights in Jun 2018

10/10 Excellent

Karen, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Its the second time we have stayed there. Its ldeal for summer and winter. The staff are very friendly And the facilities are good . What is good for me is the choice of English tv is good to watch after a long day out. I highly recommended the hotel.
Stayed 4 nights in Jan 2018

6/10 Okay

cristi, chicago

Liked: Cleanliness, staff & service, room comfort
Good location
Quite and a good place for relaxing during summer.
Stayed 3 nights in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Matterhorn View room
Everything was excellent from my arrival to when I checked out. The front reception was very friendly and took the time to point out everything that might interest me on me stay. When I woke up late and arrived for breakfast after breakfast was over, the kind staff offered me breakfast anyway. And the view from Matterhorn view room was amazing! Easily one of the best views from any room in Zermatt, unless you want to spend significantly more money. There was construction, however, which obstructed the view during my stay, but I can't hold that against the hotel. Once the construction is over, and no ugly crane will be standing in the way, the view is amazing! It's very difficult for me to find anything to criticize about my stay. So I'll just leave you with I'd stay here again in a heartbeat if I could get the Matterhorn View room again.

10/10 Excellent

Stephen, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value for Zermatt.
Perfect position for Lifts, Train station and Village Centre.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Matt , Seattle, WA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent boutique hotel close to everything
We enjoyed our stay at Hotel Welschen immensely. The hosts were incredibly helpful and accommodating. The hotel has great views of the Matterhorn. The main shopping area is 5-10 minute walk, along with train station. The Rothorn lift is immediately below the hotel. The Gorbergrat station is very close also. The Furi lift to the Matterhorn glacier is at the other end of town, but the bus stop is just down the hill from the hotel. The hotel has a convenient elevator and ski room to store skis. The breakfast was excellent with great service. The rooms are clean, newly renovated, modern, but with Swiss charm. I have rarely enjoyed a stay as much as I did with Welschen. Great experience.

10/10 Excellent

Pat, tottenham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
on top of the world
Perfect It would help visitors just arriving to be aware of the elevator .

8/10 Good

Jay, Singapore

Liked: Cleanliness, staff & service, room comfort
Hotel Welschen
Welschen is about 10mins walk from the main train station with luggage. U need to ascend a gentle upslope to reach the property. Look out on your right hand side for a chance to turn in while walking up. There is a lift that is sort of hidden which will bring you to the reception level, lookout for an obscure lift signage. Pls note there is no lift that brings you to the rooms though. The stairs creaked but considering this is a very old property (since 1932!), it is extremely well-maintained and clean. The balcony width is narrow but enough to sit 2 and the balcony faces the Matterhorn. Excellent view on days with good weather. If you are there with friends and family with side-by-side rooms, the balcony is only separated by plants so you can share the same balcony space & chit-chat. There is however, ongoing construction in front of the property. No noise disturbance as we are usually out in the day, but the crane situated in front of the property obstructs the view a little. Surely, this will not be there permanently. Attached bathroom is spacious. Breakfast spread was more than sufficient for me and offers a good variety for health-conscious eaters. The decor of the property is simply wonderful & has a homely feel. The owner, Mr Welschen was kind enough to offer us a ride to the train station on our departure day. On the overall, the stay was very cosy and I would recommend this place, especially if you prefer a quieter environment.

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
die Aussicht vom Balkon war super die Bedienung gut
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2020

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Roger-Christine, Fribourg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel sympathique et compétent. L'hôtel est charmant Nous reviendrons volontiers
Stayed 1 night in Sep 2020

10/10 Excellent

Silvia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Der Aufenthalt war einfach genial und eine mega schöne Suite mit Sicht zum Matterhorn 😊🤗👍🌞
Stayed 2 nights in Sep 2020

8/10 Good

Lilian, Felben-Wellhause

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lage: ruhig und doch vom Zentrum nur 5 Min. entfernt. Das Zimmer: uns haben die Holzmöbel gefallen, wir finden es passt. Das Bad war modern. Und alles war sehr sauber. Das Frühstück: vielfältig und reichhaltig. Ein grosses Kompliment an das Personal: sehr freundlich und aufgestellt. Uns hat das familiäre Hotel sehr gut gefallen. Wir würden es wieder buchen.
Stayed 3 nights in Aug 2020

6/10 Okay

Michael Chon Keong

Stayed 2 nights in Aug 2020

10/10 Excellent

Urs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"heimeliger" Aufenthalt in Zermatt
Das Familienhotel Welschen hat uns sehr gut gefallen. Klein aber fein - mit einem schönen und traditionellem Zimmer mit wunderbarer Sicht auf das Matterhorn. Feines Frühstück und hilfreiche Tipps für die Gegend Zermatt! Wir haben uns sehr wohl gefühlt.
Stayed 2 nights in Jul 2020
Response from Hotel Welschen on 29 Jul 2020
Guten Tag Urs Vielen Dank für Ihren Feedback und Ihre nette Worte ! Wir freuen uns zu hören, dass Sie Ihren Aufenthalt genossen haben. Wir wünschen Ihnen einen schönen Tag und freuen uns jetzt schon, Sie wieder begrüssen zu dürfen. Herzliche Grüsse aus Zermatt Sandra & Team Welschen

10/10 Excellent

MademoiselleZ, Zürich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel Welschen befindet sich sehr praktisch gelegen, mitten im Zentrum wovon man alles gut erreicht. Die Aussicht vom Hotel zum Matterhorn ist zudem grandios und lädt immer wieder zum Verweilen und Staunen ein. Es ist ein älteres Haus, weshalb der holzige Charm noch besteht: knarrende Treppen, tiefe Decken, enge Gänge. Die Zimmer sind klein aber gut (Einzelzimmer). Rundum alles tiptop. Komme gerne wieder.
Stayed 3 nights in Jul 2020
Response from Sandra on 21 Jul 2020
Guten Tag MademoiselleZ Vielen Dank für Ihren Feedback. Wir freuen uns zu hören, dass Sie Ihren Aufenthalt genossen haben. Wir wünschen Ihnen einen schönen Tag. Herzliche Grüsse aus Zermatt Hotel Welschen

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Zimmer etwas in die Jahre gekommen und recht ringhörig! Für diesen Preis aber akzeptabel!
Stayed 5 nights in Jun 2020
Response from Sandra on 21 Jul 2020
Vielen Dank für Ihren Feedback ! Wir wünschen Ihnen einen schönen Tag. Beste Grüsse aus Zermatt Hotel Welschen

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2020
Response from Sandra on 21 Jul 2020
Thank you for your feedback ! Have a great day and hope to see you again. Kind regards Hotel Welschen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien!
Stayed 3 nights in May 2020
Response from Sandra on 21 Jul 2020
Nous vous remercions pour votre évaluation et étions ravis de pouvoir vous recevoir chez nous ! Nous vous souhaitons une agréable journée. Meilleures salutations Hotel Welschen

10/10 Excellent

jocelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Que du Bonheur !
Un accueil chaleureux dans un endroit magnifique. Un buffet du petit-déjeuner exceptionnel ! Le lever du soleil sur le Cervin…..que du bonheur !
Stayed 2 nights in Sep 2019
Response from Team Hotel Welschen on 2 Oct 2019
Chère Jocelyne Nous vous remercions pour votre beau commentaire. Nous sommes content d'entendre que vous avez passé un agréable séjour chez nous.. Nous serions ravis de vous recevoir à nouveau. Meilleures salutations de Zermatt Team Hotel Welschen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Team Hotel Welschen on 23 Sept 2019
Thank you very much for your review. We are happy that you loved your stay with us. We hope to welcome you back soon. Best regards Team Hotel Welschen

10/10 Excellent

Misaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素敵なホテルで大満足でした。
景色が良くて清潔で穏やかな雰囲気のホテル。中心街から少し登った場所にあるのでテラスからの眺めも最高でした。スタッフさんも皆、感じが良く気遣いも素晴らしく居心地が良かったです。スネガまでのケーブルカーは凄く近いし駅までも徒歩7分くらいで苦ではなかったです。 朝食もパンツやジュースの種類が豊富で美味しかったです。静かにゆっくり過ごせました。またここに泊まりたいです。
Stayed 3 nights in Aug 2019
Response from Team Hotel Welschen on 23 Sept 2019
Dear Misaki Thank you for your great review; we are happy that you enjoyed your stay with us ! We always try to give our best to satisfy our guests. Time flies and you had to continue your journey but we would love to welcoming you again in the future. Sunny regards from Zermatt Team Hotel Welschen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019
Response from Team Hotel Welschen on 23 Sept 2019
Thank you very much for your great review. We are happy that you could enjoy your stay with us. We hope to welcome you back soon. Sunny regards from Zermatt Team Hotel Welschen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
こじんまりとしていますが、可愛い宿で、朝食はスイスらしい内容で、パン、ヨーグルト、チーズなどそれぞれの種類が多く満足でした。もちろん美味しかったです。
Stayed 5 nights in Jul 2019
Response from Team Hotel Welschen on 25 Sept 2019
Thank you for your nice words! Hope to welcoming you again in the future. Best regards from Zermatt, Team Hotel Welschen

10/10 Excellent

Thomas

Parfait
Séjour parfait. Le personnel est accueillant, la chambre était propre avec vue sur le cervin. L'hôtel est bien situé et au calme.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
マッターホルンが部屋のバルコニーからよく見えて気持ち良かった。部屋に冷蔵庫が無いのが不満、他はOK。
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최상의 호텔
호텔방 베란다에서 마테호른이 바로 바라다보여서 정말 대만족이었습니다. 위치, 시설, 조식, 직원들의 친절도 모두 최상입니다. 다음에 다시 체르마트를 방문한다면 반드시 이 호텔에 묵고 싶습니다.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフが大変親切。
Stayed 2 nights in Jun 2018

8/10 Good

Tomohiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

侘助, 横浜市

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
親切なホテルスタッフ
顧客とのコミュニケーションに優れた親切はスタッフにより快適なホテルライフを楽しめた。 チェックインとアウトの時に重いトランクを持ってもらい、 電気自動車による駅までの送り迎えをしてもらえた。 三つ星ホテルなので朝食は質素だったが、不満を覚える程度では ない。
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
추천추천
Very good.
Stayed 1 night in Sep 2017

10/10 Excellent

Chien-Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常棒的旅館，面對馬特洪峰，視野極佳。房間舒適、安靜。值得推薦！
Stayed 2 nights in Jul 2017

10/10 Excellent

Kaitoku, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
マッターホルンが見える!!
ホテルの敷地からマッターホルンが見れます。山側の部屋だとテラスからも見れますが、反対側の部屋でもホテルのお庭のソファーから見れます。 部屋は清潔で防音対策がなされてるらしく、非常に静かです。 駅から約5分、スネガ行ケーブル駅舎裏の高台です。エレベーター入口にホテルの看板があります。
Stayed 2 nights in Jul 2017

10/10 Excellent

SHIHPING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will visit again!!
Good location! Nice staff! Comfortable room!
Stayed 2 nights in May 2017

8/10 Good

WEICHIH

Liked: Cleanliness, staff & service
悠閒及山景美麗的飯店住宿
起床便見馬特洪峰，非常棒！早餐在落地窗旁邊吃邊欣賞馬特洪峰，很愜意！

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

smallboy, hong kong

Liked: Cleanliness, staff & service, room comfort
位置佳、寧靜、面對馬特洪峰
離火車站約10分鐘距離、露台面對馬特洪峰(但入住時前方正有工程、部份景觀受阻)、早餐美味! 酒店雖然在山坡上，但是有個共用的電梯、但樓層內沒有電梯。要自行把行李搬上房間，但老板很好會主動幫忙搬行李，而走時更會開車送到火車站

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & Helpful reception lady
Reception 的女士很好，阿女病了，幫忙打電話預約醫生！整間酒店設計很有瑞士風味！很喜歡酒店内的庭園。The reception lady is very helpful. She helped us to call doctor for my daughter in the very early morning. The hotel is full of Swiss style. I love the garden and it made me relax.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
次回もまた泊まりたい
とっても満足です。 夜だったのもあり入口がわかりにくく、近所で聞いてチェックイン。駅からはそんなに遠くはありません。 バスタブ付で、湯沸し設備、飲料水の用意、コーヒー、お茶等、一応の設備は整っていました。 ベダンダからのマッターホルンの眺めは最高で、朝の光が当たって刻々と変化するマッターホルンの写真を撮りまくりました。ただ、隣が建築工事中で、クレーンが邪魔だったのが不運でした。 朝食の内容、食事部屋の印象等、とってもよかったです。もちろん、そこからもマッターホルンが見えます。 オーナーのご夫婦だと思うのですが、お二人のセンスの良さが光るホテルです。 いろいろ止まったホテルの中で、ベスト３に入る好印象のホテルでした。