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Reviews of Hotel Don Jaime 54

3.5 out of 5
Hotel Don Jaime 54
Calle Don Jaime I, 54-56, Zaragoza, Aragon

Reviews

8.2

Very good

Rating 10 - Excellent. 65 out of 188 reviews" "
Rating 8 - Good. 80 out of 188 reviews" "
Rating 6 - Okay. 29 out of 188 reviews" "
Rating 4 - Poor. 11 out of 188 reviews" "
Rating 2 - Terrible. 3 out of 188 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Yoandris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very good located and close to turistic areas and places of interest. The rooms are a bit noise and you can hear the neighboor but in general the place is fine.
Stayed 2 nights in Mar 2024

8/10 Good

Jacintha

Liked: Cleanliness, staff & service, property conditions & facilities
The room & bed were small however that was all I required. The hotel is perfectly situated and good for walking to the major sights. I would stay there again.
Stayed 2 nights in Mar 2024
Response from JOSÉ CARLOS - HOTEL MANAGER on 27 Mar 2024
Dear Jacintha,We are glad to know that you enjoyed our hotel. To inform you that we have just replaced the beds with larger ones so that you are more comfortable.Thank you for sharing your opinion.Sincerely,

8/10 Good

Tullio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from José Carlos - Dirección on 22 Jan 2024
Estimado Tullio,Gracias por compartir su valoración con nosotros.Esperamos poder recibirle de nuevo.Atentamente,

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city centre hotel.
Lovely hotel in the centre of the old town of zaragoza, a stone's throw from the basillica and the cathedral is behind the hotel. Breakfast was very nice and plentiful, i didn't have any of the bacon, eggs and sausage etc but my husband did and said it was cold but maybe that's the way the spanish like it. Lovely bar with good prices in the hotel. Plenty of bars and restaurants on doorstep. Plenty of shops if you like shopping right on the doorstep too. Staff were lovely and always very helpful. The only downside was all the noise in the streets at night and early hours, shouting etc, the worse night was Saturday night as it was continuous shouting and screaming but it certainly wouldn't put me off this hotel and I'd definitely stay there again and recommend it to family and friends.
Stayed 4 nights in Nov 2023
Response from JOSÉ CARLOS - HOTEL MANAGER on 5 Dec 2023
Dear Susan,We are very happy to know that you have enjoyed our hotel and our wonderful city. Thank you for sharing your opinion and being so understanding and positive.We hope to welcome you many more times.See you soon!

10/10 Excellent

Ross, Wotton Under Edge

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel, great location for exploring the city centre.
Stayed 3 nights in Sep 2023
Response from José Carlos-Dirección on 14 Oct 2023
Dear Ross,We are happy to know that you have enjoyed your stay. Thank so much for sharing your opinion.Best regards,

10/10 Excellent

Bruce

Stayed 4 nights in Sep 2023
Response from José Carlos-Dirección on 30 Sept 2023
Dear Bruce,Thank you for rating us with the highest score.We are glad to know that you enjoyed your stay.Best regards,

4/10 Poor

Andrew

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from JOSÉ CARLOS - HOTEL MANAGER on 18 Sept 2023
Dear Andrew,We are extremely sorry that you did not have a good experience. We will continue working to improve.Sincerely,

10/10 Excellent

ellen

Stayed 2 nights in Sep 2023
Response from JOSÉ CARLOS - HOTEL MANAGER on 18 Sept 2023
Dear Ellen,We are pleased to know that you enjoyed your experience. Thank you for sharing your opinion.Best regards,

10/10 Excellent

Nallely, Puerto Morelos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023
Response from JOSÉ CARLOS - HOTEL MANAGER on 18 Sept 2023
Dear Nallely,Thank you for sharing your review of our hotel.Best regards,

8/10 Good

Matthew

Stayed 1 night in Dec 2022
Response from JOSÉ CARLOS - HOTEL MANAGER on 2 Jan 2023
Dear Matthew,Thank you so much for share your assessment. We hope to see you soon. Best regards.

8/10 Good

Ivana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in the city centre
Good hotel in the city centre, excellent location, room was clean, staff was very friendly and helpful. A bit noisy from the street.
Stayed 2 nights in Oct 2022
Response from Hotel Don Jaime 54 on 14 Nov 2022
Dear Ivana, thank you very much for your comment. We are extremely happy to hear that you had a great stay with us. Kind regards. Nathalie- General Manager

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Great hotel! We had a good price and felt we receivec great value.
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Walls are paper-thin, but nice staff
Stayed 1 night in Aug 2017

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Disliked: Room comfort
Zaragoza
Although the hotel was very central the room was noisy and beds hard. No WiFi no air con but at the price ok

10/10 Excellent

Siena, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and comfy room
Accommodating staff and a clean room. No complaints.

8/10 Good

Canadian woman on the go, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Sounds from the hallway, voices and people closing their doors, and elevator were loud after midnight.. The bed was too firm. Staff were helpful and price was good. Overall, a good enough choice.

8/10 Good

Steve and Judith, Almeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An enjoyable night, close to places of interest. Had to do a tour of the city due to not knowing the location of the hotel to the car park!

6/10 Okay

vgaditya, kolkata

ok for a short stay if you dont have any expectations

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The Position makes it all worth while!
I booked this hotel for my parents who are in their late but lively 70s. The position is superb. You are right by the Basilica, the main Pilar Plaza and La Seo Cathedral. There are good restaurants nearby (come out of hotel, turn left and on the corner, attached to the hotel is a place that does a good 3 course menu with bread and a bottle of wine for 9Euros and Ann, one of the waitresses, speaks good English and is lovely) and all the main Roman museums are within 10 mins walk. These are well worth a visit and, if you're a teacher, take some evidence and you get in free. My parents' room was OK. A little dark and not spacious but perfectly fine. The aircon was centrally controlled and seemed to go off at about 9am so the room could get hot. However, the position and friendly (though not very fluent in English) staff were great. The coffee at breakfast was foul though apparently!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to sights
pleasant

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Bill, Victoria, Australia

Disliked: Staff & service, property conditions & facilities, room comfort
Great location, lousy hotel
This old hotel in the old town is in serious need of renovation. Tacky and not very clean. Room was sweltering in winter. You have to ask the desk clerk to turn off the heating to your room. When it is on, vents pump really hot air into the room and does so very noisily. Impossible to sleep.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything is on your doorstep
We arrived late at night on the yearly grand festival day in Zargoza. It was like like arriving in the French Quarter of New Orleans during mardi gras!! A stressfull arrival but the hotel staff where lovely. I speak limited spanish and he receptionist was welcoming and helpful. The room was very clean and very comfortable. Although it was noisy outside due to festivities we had a great nights sleep. Would highly recommend as price fantastic and a top class location. We will be back one day.

10/10 Excellent

phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
better than price and star rating
room was spacious, clean and comfortable. i have had worse rooms in better hotels. ideal location: 2 minute-walk from the basilica , the cathedral, the restaurants and the river. staff were friendly. only downside: early deliveries for the cafe were a bit noisy outside.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the heart of the old city
With GPS aim for underground parking at 50m as not possible to stop in front of hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location!
You can find a better location. The hotel is across the street from the Plaza Pilar. You can walk to everything in Old Zaragoza. The street is full of things to eat and buy. Parking is really convenient, right underneath the plaza. Our room had a balcony away from the street and noise was not a problem at all.

8/10 Good

Adam, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Anthony, Devon, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The Husa Via Romana is right in the heart of the action, which is mainly why we picked it. It is very easy to find, 100 metres from the Roman bridge although not much good if you turn up in a car as there is nowhere to pull up and unload. We were on a motorcycle so stopped on the pavement, no problem for a few minutes as the spanish are quite relaxed about that sort of thing. Very helpful staff and rooms comfortable, it is noisy up to midnight but after that it calmed down. Great place for an interesting city break, plenty of places to eat ,drink or just look at.

6/10 Okay

VICTOR, HOLLYWOOD, FL

Disliked: Room comfort
NOT IMPRESSED
BETTER HOTEL OPTIONS CLOSE BY

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Great location, fine hotel
Pretty average hotel at this price point for Spain. It's located near the major sights of Zaragoza, and there's a parking garage that's a short walk away. Room was fine, but the attendant at the front desk was chatting with his mother every time we tried to ask him something.

8/10 Good

Verified traveller

Liked: Room comfort
Great Location
The hotel was right next to the main square in the city. Lots of stuff to see and do right out the door.

10/10 Excellent

Doug, Andalucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Just off the main square, 100m from the river, round the corner from the Roman Forum Museum. Also plenty of restaurants in the area. Its location is its main asset and the hotel is a perfectly acceptable 3* quality and good value for the price.

10/10 Excellent

Steve, Patterson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location near the main tourist sights!
Very nice hotel for the money!, nice size bathroom in our room and a good hearty breakfast was included with our stay!

10/10 Excellent

R, Kent, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located
Easy to find but parking a bit pricey and down the road. Central position and good restaurants nearby. Air con necessary as it was 40 deg when we got there and the room stayed nice and cool all night. Wifi was available but not free.

8/10 Good

Mauricio, Monterrey, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
The hotel is clean, has great location, nearby restaurants and bars.

8/10 Good

A, London

Liked: Property conditions & facilities, room comfort
Spacious room and great location
Hotel has a great location but can be noisy at night, room very big only problem i had was there were hairs in the bathroom!Receptionists okay, Great for an overnight stop and base for sightseeing in Zaragoza would go back again

4/10 Poor

Richard

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Too noisy
Although the receptionist was very friendly and helpful, we had a really bad night at this place. Door slamming until after 2am, people screeming in the hallways, and constant banging noice from the outside kept us up more than half of the night.

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from José Carlos-Dirección on 27 Mar 2024
Estimada Cristina,Gracias por compartir su opinión con nosotros.Esperamos tener la oportunidad de recibirle de nuevo.Un cordial saludo,

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo y acogedor.
Stayed 2 nights in Feb 2024
Response from José Carlos-Dirección on 27 Mar 2024
Estimado Carlos,Nos alegra saber que ha disfrutado de su estancia con nosotros.Gracias por compartir su opinión.Atentamente,

10/10 Excellent

Alba

Stayed 1 night in Jan 2024
Response from José Carlos - Dirección on 26 Jan 2024
Estimada Alba,Nos complace saber que ha disfrutado de su experiencia con nosotros y le agradecemos que nos valore con la máxima puntuación. Esperamos poder recibirla de nuevo muy pronto.Atentamente,

10/10 Excellent

Fernando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Todo perfecto. El personal encantador y la habitación amplia y limpia
Stayed 2 nights in Jan 2024
Response from José Carlos - Dirección on 22 Jan 2024
Estimado Fernando,Nos complace saber que ha tenido una estancia perfecta y ha disfrutado de la limpieza y amplitud de su habitación. Esperamos poder recibirle de nuevo.Atentamente,

8/10 Good

Nahum

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from José Carlos - Dirección on 22 Jan 2024
Estimado Nahum,Gracias por compartir su valoración con nosotros.Un cordial saludo,

10/10 Excellent

LUCY YOLANDA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel limpio, muy cerca de todo
Stayed 1 night in Dec 2023
Response from José Carlos - Dirección on 22 Jan 2024
Estimada Yolanda,Nos alegra saber que ha disfrutado de nuestra ubicación y de la limpieza de su habitación.Gracias por compartir su opinión con nosotros.Atentamente,

8/10 Good

Nahum

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from JOSÉ CARLOS - HOTEL MANAGER on 5 Dec 2023
Estimado Nahum,Nos complace saber que ha disfrutado de nuestro establecimiento y le agradecemos que comparta su valoración con nosotros.Atentamente,

10/10 Excellent

PEAK

Stayed 3 nights in Oct 2023

8/10 Good

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023

8/10 Good

lorenzo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura comodissima per visitare il centro,vicino a ristoranti, bar e negozi.Staff gentilissimo e molto disponibile, unica nota negativa è che l'aria condizionata non si poteva regolare dalla camera,la seconda notte era spenta e abbiamo avuto molto caldo.E' la prima volta che ci capita un hotel dove non è possibile regolare in autonomia la temperatura in camera ,comunque è stato l'unico punto negativo della struttura.
Stayed 2 nights in Sep 2023
Response from JOSÉ CARLOS - HOTEL MANAGER on 5 Dec 2023
Caro Lorenzo,Grazie per averci scelto durante la tua visita a Saragozza e grazie per aver condiviso la tua opinione con noi. Speriamo di darvi il benvenuto di nuovo.Ti auguro il meglio,