Reception

Reviews of plat hostel keikyu kamakura wave

2 out of 5
plat hostel keikyu kamakura wave
2-2-39, Kamakura, Kanagawa

Reviews

8.8

Excellent

Rating 10 - Excellent. 54 out of 95 reviews" "
Rating 8 - Good. 28 out of 95 reviews" "
Rating 6 - Okay. 10 out of 95 reviews" "
Rating 4 - Poor. 3 out of 95 reviews" "
Rating 2 - Terrible. 0 out of 95 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Ya-Yuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious in the room.
Stayed 1 night in Apr 2024
Response from plat hostel keikyu kamakura wave on 28 Apr 2024
Dear Ya-Yuan,Thank you for choosing plat hostel keikyu kamakura wave. We are glad to hear that you are satisfied with room size.If you come back to Kamakura , we hope you stay our hostel again.Best regardsplat hostel keikyu kamakura wave

4/10 Poor

Kanako

Disliked: Cleanliness, amenities
ドミトリーを利用。 ドミトリーの洗面所の換気扇のフィルターが恐ろしいくらいに埃で埋め尽くされていた。 施設側の不備ではない、というかしょうがないのだけど、 夜中の3時頃トイレを利用した時に、洗面所のシンクに嘔吐した物がたっぷりと放置されていて恐怖だった。 フロントもしまっていたので、どうしようもできなく、気持ち悪かった。 立地は最高です
Stayed 1 night in Apr 2024
Response from plat hostel keikyu kamakura wave on 24 Apr 2024
この度はplat hostel keikyu kamakura waveにご宿泊いただきましてありがとうございます。また、貴重なご意見をおよせいただき感謝いたします。ご滞在中にご経験された問題につきまして、心よりお詫び申し上げます。通常当ホステルでは、換気扇の清掃を含め施設の清潔さを最優先事項としておりますが、今回ご指摘の通りの状況となり、ご不快な思いをおかけしたことを大変申し訳なく思います。また、深夜の洗面所の状況についてもご迷惑をおかけしたことをお詫びいたします。これらの問題を真摯に受け止め、今後このようなことが再発しないよう対策を講じてまいります。立地に関してお褒めの言葉をいただき、光栄です、今後とも改善を続け、より快適にお過ごしいただけるよう努めてまいりますので、再度のご利用を心よりお待ちしております。

6/10 Okay

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from plat hostel keikyu kamakura wave on 8 Mar 2024
Tahnk you for choosing this hostel for you stay in Kamakura and leaving the review for us. We hope that you could spend wonderful time in Kamakura. We are looking forward to seeing you again someday!

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from plat hostel keikyu kamakura wave 山本 on 24 Jan 2024
Dear Ms. Luz Gomez de la RosaMy name is Yamamoto Pratt Hostel Keikyu Kamakura Wave.Thank you very much for choosing our hostel.And we are very happy to hear that you highly evaluate our hostel.We hope you will stop by again when you are in the neighborhood.We wish you a happy and healthy stay in the future.plat hostel keikyu kamakura wave

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful
Stayed 3 nights in Dec 2023
Response from plat hostel keikyu kamakura wave 山本 on 15 Dec 2023
Dear Mr. Nader MohammadzadehThank you for staying with us.Thank you very much for your kind words of praise.We hope you will visit us again when you come back to the neighborhood.plat hostel keikyu kamakura wave Yamamoto

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing is good and as planned
Stayed 4 nights in Dec 2023
Response from plat hostel keikyu kamakura wave on 14 Dec 2023
Thank you for choosing our hostel among the many accommodations for your trip in Kamakura. We would also like to thank you from the bottom of our hearts for taking your valuable time to give us feedback on your stay and for giving us a perfect score. We will continue to strive to create a comfortable environment for our guests. Kamakura's charm changes with the seasons, so we hope you will visit Kamakura again. All of us at the hostel look forward to welcoming you to Kamakura again.

10/10 Excellent

Pierrre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice individual enclosed showers (between walls-roof), great WI-FI, enjoyed pod (bed)
Stayed 4 nights in Sep 2023
Response from plat hostel keikyu kamakura wave on 10 Nov 2023
Thank you for staying at plat hostel keikyu kamakura wave.We also appreciate you taking the time to give us a rating during your precious time. We are glad to hear that you were satisfied with our services. We hope you will stay with us again when you stay in Kamakura.

10/10 Excellent

Rhys John, Arakawa Ku

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice, hotel in a wonderful location near the station and not far from the beach. The room was small but comfortable and the service was good. The young staff all seem to be very eager to make a good hotel and I wish them luck!
Stayed 1 night in Oct 2023
Response from plat hostel keikyu kamakura wave on 29 Oct 2023
Thank you very much for staying at plat hostel keikyu kamakura wave.We are very happy to hear that you gave us a highest score and the positive comments on our service and accessibility. We will continue to improve our services and sanitation, and we hope you will stay with us again when you stay in Kamakura !

10/10 Excellent

Tanashie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay!
Stayed 2 nights in Oct 2023
Response from plat hostel keikyu kamakura wave on 25 Oct 2023
Thank you for choosing plat hostel keikyu kamakura wave as the place to stay on your wonderful trip. We also appreciate you taking the time to give us a rating during your precious time. We are glad to hear that you were satisfied with our services. We will continue to strive to improve our services to further satisfy our guests. Kamakura's charms change with the seasons, so we hope you will visit Kamakura again. We would be happy if you could use our hostel again on that occasion.

6/10 Okay

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the private double room. The bed was next to 2 corner window blinds that were shined bright light at night time from the street and also from the other common room next door. I usually am a deep sleeper but it bothered me quite a bit. I hope they can make some adjustments to this! The bathroom and shower were great in the private room.
Stayed 2 nights in May 2023
Response from plat hostel keikyu kamakura wave on 5 Jun 2023
Thank you very much for staying at plat hostel keikyu kamakura wave.We appreciate for your kind compliments regarding the the bathroom. However, we sincerely apologize that there were some elements that interfered with your sleeping comfort. Our hostel has installed adjustable blinds on the windows, and we will make every effort to improve based on your comments.We will continue to improve our service and sanitation, and we hope you will stay with us again when you stay in Kamakura.We apologize for the inconvenience.

8/10 Good

ALICIA MENDOZA

Liked: Cleanliness, staff & service, property conditions & facilities
I like the cleanliness and affordability of the hotel room.
Stayed 3 nights in May 2023
Response from plat hostel keikyu kamakura wave on 5 Jun 2023
Thank you very much for staying at plat hostel keikyu kamakura wave.We are very happy to hear that you gave us the positive comment about the clieanliness and affordability. We will continue to improve our services and sanitation, and we hope you will stay with us again when you stay in Kamakura.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Impeccable cleanliness and easily accessible for anyone trying to enjoy the night life in the area.
Stayed 1 night in May 2023
Response from plat hostel keikyu kamakura wave on 5 Jun 2023
Thank you very much for staying at plat hostel keikyu kamakura wave.We are very happy to hear that you gave us a perfect score and the positive comments on cleanliness and accessibility. We will continue to improve our services and sanitation, and we hope you will stay with us again when you stay in Kamakura.

10/10 Excellent

S

Stayed 2 nights in Mar 2023
Response from plat hostel keikyu kamakura wave on 18 Mar 2023
Thank you for choosing this hostel for your stay in Kamakura this time.We're so delighted to hear that you satisfied with your stay in here. We hope you will visit our hostel again when you come back to Kamakura!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great Location
Really amazing location, just a 5min walk from the Kamakura station and Komachi-dori. Very basic room but that’s to be expected at a hostel. Service was wonderful.
Stayed 4 nights in Jan 2023
Response from plat hostel keikyu kamakura wave on 10 Jan 2023
Thank you for choosing our hostel for your stay in Kamakura, and we really appreciate your review. We're glad to hear that you are satisfied with our service and location. Please be careful with the corona virus, and we're looking forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility looks new and very clean. Convenient location from the train station.
Stayed 1 night in Nov 2022
Response from plat hostel keikyu kamakura wave on 7 Dec 2022
Thank you for choosing this hostel for your stay in Kamakura this time.We're so delighted to hear that you liked our facility and location. We hope you will visit our hostel again when you come to Kamakura!

10/10 Excellent

Nawarat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Oct 2022
Response from plat hostel keikyu kamakura wave on 11 Nov 2022
Thank you for choosing plat hostel keikyu for your stay in Kamakura and for taking the time to leave us a review!We hope to welcome you again on your next trip.

10/10 Excellent

Juan Carlo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went smoothly
Stayed 1 night in Aug 2022
Response from plat hostel keikyu kamakura wave on 4 Sept 2022
Thank you for great review!!We hope we will meet again.

8/10 Good

Hiromune

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very neat and reasonable! But a dormitory may not be fit for me.
Stayed 1 night in Aug 2022
Response from plat hostel keikyu kamakura wave on 27 Aug 2022
Hiromune様この度は、当ホステルをご利用いただき、誠にありがとうございます。スタッフ一同、心よりお礼申し上げます。また、利便性などについてお褒めの言葉をいただき、大変嬉しく喜ばしい限りでございます。重ねてお礼申し上げます。 また、ドミトリールームにつきまして、貴重なご意見をいただきまして誠にありがとうございました。またのお越しを心よりお待ち申し上げております。Dear Mr. HiromuneWe sincerely appreciate for choosing our hostel. We are very pleased to hear your compliments about the convenience of our hostel. Thank you again.Moreover, thank you very much for your valuable feedback about the dormitory room.We sincerely look forward to welcoming you again.

8/10 Good

Shigeharu, kyoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔で綺麗でスタッフも気さくで気持ちよかったです。 駅からも近く観光に便利でした。 ただ、男女相部屋は少しビックリしました。
Stayed 3 nights in May 2024

8/10 Good

HIDEAKI

Liked: Cleanliness, staff & service, property conditions & facilities
施設は鎌倉駅からも5分以内と立地はよく新しい。シャワーやトイレ、洗面台の水回りは清潔に保たれている。寝床はドミトリーのため、騒がしかったが夜の0時過ぎには静かに寝れたので問題なかった。利用しなかったが3階に小さいキッチンと冷蔵庫があり簡単な料理や自炊ができる。周辺は観光地なので人が多く食事や買い物は混んでおり物価も高く感じたが、都心から近く海や山、寺社などの観光地が多く面白かった。
Stayed 1 night in May 2024
Response from plat hostel keikyu kamakura wave 池田 on 12 May 2024
HIDEAKI 様この度はplat hostel keikyu kamakura waveにお越しいただきまして、誠にありがとうございました。当ホステルに関するたくさんのご評価をいただき、大変嬉しく存じます。立地におきましては、鎌倉駅や観光地へのアクセスが良いと、これまでのお客様から多くのご感想をいただいております。もしまた鎌倉にお越しいただく機会がございましたら、当ホステルをお選びいただければ幸いでございます。

8/10 Good

cynthia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
pretty affordable accomodation with nice location. good to have shared kitchen for dinner since the restaurant close early nearby. better bring your own slipper for walking inside the hostel though.
Stayed 2 nights in Apr 2024
Response from plat hostel keikyu kamakura wave on 6 May 2024
Thank you very much for using our hostel. We are very happy to hear that you were satisfied with your stay. We look forward to using our hostel again when you come to Kamakura.

8/10 Good

kai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
櫃檯服務員很熱心,住房也很舒適,酒店距離鎌倉很近,交通非常方便
Stayed 2 nights in Apr 2024
Response from plat hostel keikyu kamakura wave on 29 Apr 2024
Thank you for choosing this hostel for you stay in Kamakura and leaving the review for us.I am glad you left me a nice review and I hope you enjoy your stay in Kamakura. Please come stay with us again when you come to Thank you.Thank you.

10/10 Excellent

youngah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
가성비 좋아요
Stayed 1 night in Apr 2024
Response from plat hostel keikyu kamakura wave on 28 Apr 2024
Dear Youngah,Thank you for choosing plat hostel keikyu kamakura wave.We are so happy we got high reputation regarding cost performance.If you come back to kamakura,we hope you stay our hostel again.Best regardsplat hostek keikyu kamakura wave

8/10 Good

??

Stayed 1 night in Mar 2024
Response from plat hostel keikyu kamakura wave 浅沼 on 30 Mar 2024
Thank you for choosing this hostel for you stay in Kamakura and leaving the review for us. We hope that you could spend Kamakura and leaving the review for us. We hope that you could spend wonderful

6/10 Okay

SAYURI

Travelled with family
寝るだけなら、とても良いと思いました。
Stayed 1 night in Mar 2024
Response from plat hostel keikyu kamakura wave 池田 on 17 Mar 2024
この度は、plat hostel keikyu kamakura wave にお越しいただき、誠にありがとうございました。ご滞在中に関するご感想をいただき、大変嬉しく存じます。また、鎌倉にお越しいただく際は、ぜひまたのご利用を心よりお待ち申し上げております。敬具plat hostel keikyu kamakurawave

10/10 Excellent

チカヤマケイコ

Liked: Cleanliness, amenities, property conditions & facilities
施設の立地はバツグン、綺麗だし、スタッフもとてもフレンドリー。 女性専用ドミトリーがあれば良いなとは思いましたが、とても快適な滞在でした。
Stayed 1 night in Mar 2024
Response from plat hostel keikyu kamakura wave on 8 Mar 2024
この度は当ホステルをご利用いただき誠にありがとうございます。スタッフやお部屋の清掃についてご満足いただけたようでとても光栄です。また鎌倉にお越しの際はぜひ当ホステルをご利用ください。スタッフ一同またお会いできる日を楽しみにしております。

10/10 Excellent

??

Stayed 1 night in Feb 2024
Response from plat hostel keikyu kamakura wave on 24 Mar 2024
この度は当ホステルをご利用いただき誠にありがとうございます。また鎌倉にお越しの際はぜひ当ホステルをご利用下さい。スタッフ一同心からお待ちしております。

8/10 Good

Nozomu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from plat hostel keikyu kamakura wave on 8 Mar 2024
この度は当ホステルをご利用いただき誠にありがとうございます。また鎌倉にお越しの際はぜひ当ホステルをご利用下さい。スタッフ一同心からお待ちしております。

8/10 Good

WAH KIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very closed to main station and also you wanna visit few famous locations at that area. Their are no large lockers if you did backpack traveling. The open area is very good
Stayed 1 night in Jan 2024
Response from plat hostel keikyu kamakura wave on 29 Jan 2024
It’s very rewarding to hear that you enjoyed your stay with us. Thank you so much for your time writing below feedback. We look forward to seeing you back soon.

8/10 Good

KENJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from plat hostel keikyu kamakura wave on 8 Mar 2024
この度は当ホステルをご利用いただき誠にありがとうございます。また鎌倉にお越しの際はぜひ当ホステルをご利用下さい。スタッフ一同またお会いできる日を楽しみにしております。

6/10 Okay

satoshi

Stayed 1 night in Jan 2024
Response from plat hostel keikyu kamakura wave on 8 Mar 2024
この度は当ホステルをご利用いただき誠にありがとうございます。またレビューをお寄せいただきありがとうございます。鎌倉にお越しの際はぜひまた当ホステルをご利用下さい。スタッフ一同心からお待ちしております。

10/10 Excellent

yurie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
他の宿泊の方との交流が楽しかったです
Response from plat hostel keikyu kamakura wave 朽木 on 28 Dec 2023
この度は当ホステルをご利用いただき誠にありがとうございました。ご滞在に満足いただけて大変嬉しく思います。また鎌倉にお越しの際は当ホステルのご利用をお待ちしております。Plat hostel keikyu kamakura wave

8/10 Good

chiyako

Stayed 1 night in Dec 2023

10/10 Excellent

LEI-JING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from plat hostel keikyu kamakura wave on 14 Dec 2023
Thank you for choosing our hostel among the many accommodations for your trip in Kamakura. We would also like to thank you from the bottom of our hearts for giving us a perfect score. We will continue to strive to create a comfortable environment for our guests. Kamakura's charm changes with the seasons, so we hope you will visit Kamakura again. All of us at the hostel look forward to welcoming you to Kamakura again.

4/10 Poor

Miki

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from plat hostel keikyu kamakura wave on 14 Dec 2023
この度はご旅行の宿泊地にplat hostel keikyu kamakura waveをご利用いただきまして、ありがとうございます。またお客様の貴重なお時間に評価をつけてくださったこと、感謝申し上げます。これからもお客様により一層ご満足いただけるよう、サービス向上に努めさせていただきます。また、鎌倉は季節によって魅力が変化いたしますので、またぜひ鎌倉にお越しくださいませ。その際はぜひまた当ホステルをご利用いただけましたら幸いでございます。寒い日々が続いておりますが、どうかご自愛ください。

4/10 Poor

ATSUSHI

Disliked: Room comfort
Stayed 6 nights in Nov 2023
Response from plat hostel keikyu kamakura wave池田 on 20 Nov 2023
この度は当ホステルをご利用と投稿いただきありがとうございます。もしよろしければ、当ホステルの問題点等ございましたら、ご教示いただくことは可能でしょうか?もし問題点等をいただき再度お越しいただく場合には、いただいた問題点を解決した上で、お迎えさせていただきます。何卒宜しくお願い致します。

8/10 Good

MAKI

Stayed 1 night in Nov 2023
Response from plat hostel keikyu kamakura wave on 14 Dec 2023
この度はご旅行の宿泊地にplat hostel keikyu kamakura waveをご利用いただきまして、ありがとうございます。またお客様の貴重なお時間に評価をつけてくださったこと、感謝申し上げます。これからもお客様により一層ご満足いただけるよう、サービス向上に努めさせていただきます。また、鎌倉は季節によって魅力が変化いたしますので、またぜひ鎌倉にお越しくださいませ。その際はぜひまた当ホステルをご利用いただけましたら幸いでございます。寒い日々が続いておりますが、どうかご自愛ください。

6/10 Okay

ETSUKO

Liked: Cleanliness
Stayed 2 nights in Oct 2023
Response from plat hostel keikyu kamakura wave on 25 Oct 2023
この度は素敵なご旅行の宿泊地にplat hostel keikyu kamakura waveをご利用いただきまして、ありがとうございます。またお客様の貴重なお時間に評価をつけてくださったこと、感謝申し上げます。また、ご満足いただけたご様子にスタッフ一同嬉しく存じます。また、これからもお客様により一層ご満足いただけるよう、サービス向上に努めさせていただきます。また、鎌倉は季節によって魅力が変化いたしますので、またぜひ鎌倉にお越しくださいませ。その際はぜひまた当ホステルをご利用いただけましたら幸いでございます。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from plat hostel keikyu kamakura wave on 25 Oct 2023
Thank you for choosing plat hostel keikyu kamakura wave as the place to stay on your wonderful trip. We also appreciate you taking the time to give us a rating during your precious time. We are glad to hear that you were satisfied with our services. We will continue to strive to improve our services to further satisfy our guests. Kamakura's charms change with the seasons, so we hope you will visit Kamakura again. We would be happy if you could use our hostel again on that occasion.

8/10 Good

FENG YIN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好
離車站算近約5-8分鐘,房間雖然比較小一點但住起來算舒服。附近也很多美食。
Stayed 1 night in Oct 2023
Response from plat hostel keikyu kamakura wave on 15 Oct 2023
Thank you very much for staying at plat hostel keikyu kamakura wave.We would also like to thank you from the bottom of our hearts for taking your valuable time to give us feedback on your stay. also we are very happy to hear that you gave us the positive comment about the clieanliness and affordability. We will continue to improve our services and sanitation, and we hope you will stay with us again when you stay in Kamakura.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
스탭분들 친절하고 좋아요 로비 데스크에서 작업을 할수 있어서 매우 좋았어요.
Stayed 4 nights in Oct 2023
Response from plat hostel keikyu kamakura wave on 15 Oct 2023
Thank you for choosing our hostel among the many accommodations for your trip in Kamakura. We would also like to thank you from the bottom of our hearts for taking your valuable time to give us feedback on your stay . We will continue to strive to create a comfortable environment for our guests. Kamakura's charm changes with the seasons, so we hope you will visit Kamakura again. All of us at the hostel look forward to welcoming you to Kamakura again.

10/10 Excellent

Junhyun(Jun)

Liked: Staff & service, property conditions & facilities, room comfort
Everything was great, staffs were kind and respectful and all the facilities are clean to use
Stayed 2 nights in Sep 2023
Response from plat hostel keikyu kamakura wave on 5 Oct 2023
Thank you for choosing our hostel among the many accommodations for your trip in Kamakura. We would also like to thank you from the bottom of our hearts for taking your valuable time to give us feedback on your stay and for giving us a perfect score. We will continue to strive to create a comfortable environment for our guests. Kamakura's charm changes with the seasons, so we hope you will visit Kamakura again. All of us at the hostel look forward to welcoming you to Kamakura again.

8/10 Good

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and lean hostel
Response from plat hostel keikyu kamakura wave on 5 Oct 2023
Thank you for choosing our hostel among the many accommodations for your trip in Kamakura. We would also like to thank you from the bottom of our hearts for taking your valuable time to give us feedback on your stay and for giving us a perfect score. We will continue to strive to create a comfortable environment for our guests. Kamakura's charm changes with the seasons, so we hope you will visit Kamakura again. All of us at the hostel look forward to welcoming you to Kamakura again.

8/10 Good

ちか

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
室内も清潔で快適に過ごせました。晩御飯のおすすめをスタッフさんにご相談したところ、すぐに調べて教えてくださり、鎌倉の美味しいものもいただくことができました。朝ごはんもシンプルですが私にはちょうど良かったです。ありがとうございました。
Stayed 1 night in Oct 2023
Response from plat hostel keikyu kamakura wave on 5 Oct 2023
この度は当ホステルにご宿泊いただき、またお忙しい中貴重なレビューをいただき誠にありがとうございます。当ホステルでのスタッフの対応や清潔さにご満足いただけたようで大変嬉しく思います。引き続き、お客様に快適にお過ごしいただけるよう更なるサービス向上に努めて参りますので、また鎌倉にお越しの際は是非当ホステルをご利用ください。鎌倉は四季を通して様々な魅力がございますので、また新たな良さを実感いただけるかと思います。夏が終わり秋の涼しさを感じる季節となりましたが、くれぐれもご自愛ください。

10/10 Excellent

Tsai Lin

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
整體舒適,但馬桶抽風聲音有點大
Stayed 1 night in Sep 2023
Response from plat hostel keikyu kamakura wave on 5 Oct 2023
Thank you for your staying our hostel and writing a review. We are really glad that you are satisfied about our facility and breakfast. However, I'm sorry for making you feel uncomfortable about the sound of the flush of the toilet. We will improve based on your opinion. We hope you come back to our hostel again when you come to Kamakura. Thank you. Best Regards

10/10 Excellent

TAKESHI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が清潔でよかったです! 2段ベッドになっていて、静かな空間で寝られるところも魅力的でした。
Stayed 1 night in Sep 2023
Response from plat hostel keikyu kamakura wave on 15 Sept 2023
この度はplat hostel keikyu kamakura waveをご利用いただきまして、ありがとうございます。またお客様の貴重なお時間に評価をつけてくださったこと、感謝申し上げます。。5点満点の評価をいただきましたこと、またご快適にご宿泊いただけましたこと、スタッフ一同嬉しく思うと同時に、身の引き締まる思いでサービス向上に努めさせていただきます。 鎌倉は季節によって魅力が変化いたしますので、ぜひまた鎌倉にお越しくださいませ。その際には、当ホステルをまたご利用いただけましたら幸いでございます。まだまだ暑い日が続きますが、くれぐれもご自愛ください。

10/10 Excellent

Nga Hin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 1 night in Aug 2023
Response from plat hostel keikyu kamakura wave on 27 Aug 2023
Thank you very much for staying at plat hostel keikyu kamakura wave.We are very happy to hear that you gave us a perfect score and the positive comment.We will continue to improve our services and sanitation, and we hope you will stay with us again when you stay in Kamakura.

6/10 Okay

MIE

Travelled with group
寝るだけであれば、綺麗でシンプルで快適なスペースでした。ただ枕の臭いだけはなんとかしていただきたいと。宿泊者2名共、同様の感想です。
Stayed 1 night in Aug 2023
Response from plat hostel keikyu kamakura wave on 23 Aug 2023
この度はplat hostel keikyu kamakura waveにご宿泊いただきまして誠にありがとうございます。枕の臭いで不快な思いをさせてしまい、大変申し訳ございません。お客様にいただいた貴重なご意見をもとに、スタッフ一同改善に努めて参りますので、鎌倉にお越しの際はぜひまたご利用いただけましたら幸いです。まだまだ暑い日が続きますが、くれぐれもご自愛ください。

10/10 Excellent

Yasunori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from plat hostel keikyu kamakura wave on 13 Aug 2023
この度はplat hostel keikyu kamakura waveにご宿泊いただきまして、誠にありがとうございます。また、高評価をつけていただきましたことおよびお客様にご満足いただけた様子にスタッフ一同嬉しく思います。今後とも、サービス向上と館内衛生の強化に努めてまいります。鎌倉は季節によって魅力が変化いたしますので、また鎌倉にご宿泊の際は当ホステルをご利用いただければと思います。まだまだ暑い日が続きますが、くれぐれもご自愛ください。