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Reviews of Chalet Shiga

3 out of 5
Chalet Shiga
Ichinose, Shigakogen, Yamanouchi, Shimotakai-gun

Reviews

9.2

Wonderful

Rating 10 - Excellent. 12 out of 17 reviews" "
Rating 8 - Good. 2 out of 17 reviews" "
Rating 6 - Okay. 3 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at chalet Shiga. Skiing was fantastic. The people at the chalet treated us very well, lovely authentic japenese food and setting. The location is perfect, at the bottom of ichinose. We went at the start of spring season, which did mean some of the slopes were closed, and the buses were limited. Something to be aware of. But, there was still plenty of fluffy white stuff, lifts and slopes. We didn't need to go see the snow monkeys - they came to see us 😀
Stayed 9 nights in Mar 2024

10/10 Excellent

Tomoko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great food. Staff are excellent.
Stayed 4 nights in Jan 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 8 nights in Jan 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Chalet Shiga. The staff were very helpful, the location is perfect with skiing and lifts right outside & rentals on site. Great breakfast option on site and dinner is available in two restaurants. Lobby area is newly renovated. We had a traditional Japanese style room. The ski hill view was fantastic. The room was very clean and spacious. The hot spring pool was wonderful after a day of skiing.
Stayed 3 nights in Jan 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic chalet. Super friendly and helpful staff. Most speak at leaat a bit of English. We went for half board (breakfast and dinner). Amazing traditional Japanese dinner. Smorgasbord of Western and Japanese breakfasts. Amazingly comfortable and pretty common areas. Room was spacious for our family of 4. Beautiful tatami mat area with Japanese table and chairs. TV and hot water urn in the room. We had our own bathroom. Only reason we put 4/5 for roomwas because the room was hot and heater was a bit clunky when you adjusted the temperature. Hanging space for jackets, storage space for bags and other things. Wifi in room but very good wifi in common areas. Teas, coffee water, soda water in common areas. Right near 5 lifts. Bus stop either just across the road to go up the mountain or about 100m down the road to go down the mountain. Free shuttle bus (with lift to pass) takes you through the Shiga Kogen area if you dont want to use interconnecting lifts. Great rental area downstairs. Very competitive prices and great gear. Thank you so much Chalet Shiga. We really enjoyed our stay.
Stayed 7 nights in Jan 2024

8/10 Good

kwan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Dec 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Great Position for Skiing
We stayed for eight nights in Shiga Kogen for a ski holiday in early February. The position is ideal - in Ichinose across the road from the ticket office and ski lifts and a minute walk to the bus stop. Downstairs is a cool bar with nice food, drinks, video screen and the occasional band. The hotel itself is a little dated and tired, like many in Shiga. The staff are very helpful and kind, but the room was only thoroughly cleaned every second day, and just tidied the other days. The onsen was piping hot, and great to relax sore muscles after a day on the snow. Breakfast was good, with a mixture of western and Japanese dishes. Dinner was also quite elaborate, but too many cold dishes after a long days skiing. I would try to book room and breakfast only, and eat at the bar if you can.

6/10 Okay

Suk Wai

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed with reception hotel staff
There was one guy and a lady worked at the reception during my stay. The lady was very helpful and provide good Japanese service. However, the guy was not polite at all and sounds like a police when he asked us not to bring our food from breakfast to outside coffee area. This is our first time encounter impolite Japanese service. Besides he said he did not know there was a New Year Eve fireworks at Ichinose family run. At last, we have to google and check it out ourselves but how could a hotel reception not aware of this big event just 100m away from the hotel.
Stayed 6 nights in Dec 2023

10/10 Excellent

Ryuji

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝晩の御飯が美味しかったです。一階にレンタルショップがあり、宿泊客は安く借りることが出来ました。
Stayed 3 nights in Dec 2023

6/10 Okay

ヨシカズ

Stayed 4 nights in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
年越しスキー
落ち着いた雰囲気で、食事もおいしくホテルの皆さんの対応も素晴らしく、心地よい時間を過ごせました。
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

SAWA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Not Provided, Tahiti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Janvier 2016
Accueil excellent ´ service parfait ´ personnel aux petits soins ´ hôtel un peu vieillissant mais comme d'habitude à la japonaise ´ d'une propreté irréprochable