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"One of the cleanness, best services resort I ever been. The room is so big. Very nice experience we spent 5 nights there enjoying the room, pool and service at Barcelo Maya Palace. Foods is very good for both lunch and breakfast. The dinner at Caribe, Rodizio, Brasserie Restaurant was excellent. All staff are helpful and friendly. Also, booking dinner reservations was quite challenging for Tokyo restaurants, we miss dinner at this place"

"First time at an all-inclusive. Loved having so many options for food and drinks. Several places to enjoy the beach and different pools. Never felt crowded. "

"Great place to stay "

"It was fun!!"

"Wyndham has been busy in restoring the beach area as when we were there 2 years ago, the beach just outside the boundary of the main pool was non-existent. There are now loungers in the area where water used to be. Same with the ground level suites that face the ocean - you might not be access the beach still but at least water is not lapping at the balcony door. The hotel has implemented a rule regarding placing the hotel towels and personal items to reserve loungers by the main pool and pool by Off the Hook; unfortunately, occasionally staff will remove the items after an hour. It is sad that some patrons do not like to follow the rule as everyone should have opportunity to relax by the pool. Jorge, pool and bar manager informed me that towel/reservations is a work in progress. The Wyndham front line staff including management are welcoming (Alexandro) and are willing to help out with reasonable requests. The food at the resort are superb. The buffet have variety so one never gets bored of having the same food though I can never get enough of taco chips/salsa/habanero. Thanks to Eduardo and Hector for introducing me to the lovely hot sauces. Sebastian, thank you for remembering my pot of decaf coffee with hot leche (milk) in the morning. Suggestions: please reinstate small bills for exchanging for large bills and bring back my popcorn. "

"Spacious, friendly staff as well as the entertainment staff, specifically (Cecilia) very attentive to all the guess."

"Second time staying at Grand Hayatt Playa del Carmen. Great hotel right on the beach. Pools are amazing and refreshing. Staff 5 stars. Love the location near downtown Playa where there are many restaurant options."

"If you wanna feel like royalty, this is the place for you. The staff is amazing. The atmosphere is amazing. Food is amazing."

"Amazing clean and quiet was beautiful to stop and stay for the night "