This was a vacation for my wife and I with another couple. They choose the resort and had stayed there before. At first the resort seemed almost to large but after a short time we found it to be easy to get around and the size allowed us to have many options.
The set up was beautiful. The staff was friendly, especially the activities and pool staff. Very outgoing and friendly.
The only couple negatives were that there was no wait staff around the pool area. You had to go to the bar to get your own drinks. At other resorts we have found that it is fun to get the know the wait staff during the stay and this was one way of doing it. We are good tippers so the vacation pampering would be increased shall we say. The second small issue was with the depth of the water getting to the swim up bar. Again no wait staff you have to get your own drinks and bring them back. The pool around the swim up bar is 5 feet deep. I can manage this at 6 feet tall and carry drinks, but my wife is 5'04" so you can imagine the struggles she had.
Those were the only to very small issues otherwise we loved our stay and could ask for much more from a resort or a vacation.
Dave and Beth from Wisconsin
The Royal Suites Yucatán is an exclusive section within the facilities of the Grand Palladium Mayan Riviera Complex Resorts …More
It was our first time in Mexico, I've stayed in many all inclusive and in general when they say 5 star it tends to be more of a true 3 or 4 therefore I went with an open mind. As far as all inclusive resorts go this resort exceeded my expectations, mainly because of the excellent choice in restaurants and facilities, as you had access to four resorts. We only went for 7 nights and we had not accessed anywhere near the amount of services they had to offer.The majority of staff were friendly and efficient. The food and drinks were also better than I expected. The Spa was also excellent although a little expensive.
What I liked most about this resort is that you were surrounded by forests, mangrove swamps and abundant wildlife. Warning if you are not a nature or animal lover this is not be the place for you!!! I personally chose the resort for this reason as it added to its charm. It's also great for families as there seemed to be lots of activities for young children and teenagers.
I will say again if you are the type of person who doesn't like being in the thick of nature or to have wildlife around you, do not stay here. Personally I would definitely recommend this place and will be going back at some stage.
My husband and I traveled on 9/19-9/26 and had an amazing time!!! We were a little nervous about the place because of the comments. The Royal Suites Yucatan by Palladium treated us like ROYALTY. We had top shelf liquor at the Royal section and in our room, we had no children in our area, we got rides to and from places in the resort, we had a restaurant just for Royal people where we ate lobster every night with our meal if we chose, we made reservations to the restaurants all at once time instead of waiting. We would definitely go back and also recommend this resort to many people.
Eve and Roscoe from Florida
The Royal Suites Yucatan is an exclusive section within the facilities of the Grand Palladium Riviera Maya Complex Resorts …More
This was our 8th visit to the Grand Palladium White Sands. We stayed in a suite on the 3rd floor and it was fantastic. We had a great 10 days of relaxation. The services provided by the hotel were awesome. Would highly recommend this resort.
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