Reception

Reviews of Motel 6 Williams, CA

2 out of 5
Motel 6 Williams, CA
455 4th St, Williams, CA

Reviews

7.8

Good

Rating 10 - Excellent. 251 out of 633 reviews" "
Rating 8 - Good. 190 out of 633 reviews" "
Rating 6 - Okay. 96 out of 633 reviews" "
Rating 4 - Poor. 56 out of 633 reviews" "
Rating 2 - Terrible. 40 out of 633 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Has parking for tractor trailer.
Stayed 1 night in May 2024

4/10 Poor

Michael

Disliked: Cleanliness
Stayed 3 nights in Apr 2024
Response from Customer Care Team on 30 Apr 2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 Good

Dorina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice roses in the garden. We didn’t have hot water
Stayed 1 night in Apr 2024
Response from Customer Care Team on 25 Apr 2024
Dear Dorina, we're pleased that you enjoyed the roses in our garden during your stay. However, we apologize for the inconvenience of not having hot water and any discomfort this may have caused. Please know that we take your feedback seriously and will address this issue promptly to ensure a more enjoyable experience for our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more pleasant stay.Best Regards, Motel 6 Williams Customer Care Team

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a motel 6
Stayed 1 night in Apr 2024
Response from Customer Care Team on 19 Apr 2024
Hi Stephen, we are excited to know that you found our stay quite satisfactory. Thank you for rating our services, but we understand they were not entirely up to the mark. We'll try our best to make up for it on your next visit if you could inform us about what aspect let you down this time at Motel 6 Williams. We hope to have you join us again so that we can give you a complete guest experience!Best Regards, Motel 6 Williams Customer Care Team

4/10 Poor

Ilsa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Beds are bads
Stayed 1 night in Apr 2024
Response from Customer Care Team on 9 Apr 2024
Dear Ilsa, we are sorry to hear that you had such a disappointing experience during your stay. We apologize for the state of the bedding that affected your visit. We are incredibly disappointed that we could not welcome and accommodate you comfortably, and we are determined to take serious action for the discrepancies in offering a clean and trouble-free guest experience. Such an experience is not typical of what our guests receive, so we intend to do what's necessary to make amends. Once again, we express our deepest apologies for your troubles and hope to have you back here as a contended guest!Best Regards, Motel 6 Williams Customer Care Team

8/10 Good

Kim

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The property was easy to find, very clean and safe feeling. They are also dog friendly.
Stayed 1 night in Mar 2024
Response from Customer Care Team on 1 Apr 2024
Dear Kim, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble motel for clean, convenient, safe, and pet-friendly accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our facilities and services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Motel 6 Williams on your next visit!Best Regards, Motel 6 Williams Customer Care Team

8/10 Good

Sally, Foristell

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean. Good value.
Stayed 1 night in Feb 2024
Response from Customer Care Team on 5 Mar 2024
Dear Sally, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble motel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to appreciate the value of our facilities and services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Motel 6 Williams on your next visit!Best Regards, Motel 6 Williams Customer Care Team

8/10 Good

Jeannette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the covience of being right off the interstate. I am thankful they allow dogs
Stayed 1 night in Feb 2024
Response from Customer Care Team on 27 Feb 2024
Dear Jeannette, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at Motel 6 Williams. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our convenient location and pet-friendly policy makes us very pleased. We hope there were no lapses during your stay. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best Regards, Motel 6 Williams Customer Care Team

6/10 Okay

Jada

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was your average Motel 6. Only complaints were the shower was very small and difficult to wash up the kiddos, and out first night there was a stranger knocking at our door at 8pm.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 28 Feb 2024
Hi Jada, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

10/10 Excellent

Thanh, ANAHEIM

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Customer Care Team on 6 Feb 2024
Dear Thanh, thank you for letting us know you had a great stay at Motel 6 Williams. We're glad our accommodations worked out so well for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards, Motel 6 Williams Customer Care Team

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent shower. Best mattress.
Stayed 1 night in Jan 2024
Response from Customer Care Team on 25 Jan 2024
Dear Carol, thank you for letting us know you had a great stay at Motel 6 Williams. We're glad the shower and mattress impressed you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards, Motel 6 Williams Customer Care Team

6/10 Okay

Ali

Stayed 1 night in Jan 2024
Response from Customer Care Team on 23 Jan 2024
Hi Ali, we are excited to know that you found our stay quite satisfactory. Thank you for rating our services, but we understand they were not entirely up to the mark. We'll try our best to make up for it on your next visit if you could inform us about what aspect let you down this time at Motel 6 Williams. We hope to have you join us again so that we can give you a complete guest experience!Best Regards, Motel 6 Williams Customer Care Team

8/10 Good

LOUIS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms on the freeway side are noisy. Otherwise good value for the price. Staff very professional.
Stayed 1 night in Jan 2024
Response from Customer Care Team on 18 Jan 2024
Dear Louis, thank you for your feedback and for choosing our motel. We're glad to hear you found good value for the price and appreciated the professionalism of our staff members. We apologize for any noise disturbance from the freeway side. Your comfort is important to us, and we will explore ways to minimize these disruptions for our guests on that side of the building. Other than this, we sincerely hope that you experienced a comfortable stay and enjoyed the quality of our services. It was a pleasure to host you, and we look forward to having you back at Motel 6 Williams many more times.Best Regards, Motel 6 Williams Customer Care Team

2/10 Terrible

Olivia

Stayed 1 night in Jan 2024
Response from Customer Care Team on 18 Jan 2024
Dear Olivia, thank you for sparing the time to rate us. We’re extremely gutted to receive such low ratings on our performance during your recent stay. However, complete feedback from your end will be constructive for us to decipher what went wrong during your stay. We look forward to hearing more from you to improve your next visit with us!Best Regards, Motel 6 Williams Customer Care Team

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculately clean comfortable room with TV, Microwave, Fridge, quiet heater, and comfortable bed.
Stayed 1 night in Jan 2024
Response from Customer Care Team on 18 Jan 2024
Dear Mark, we are thankful for giving our hotel a splendid rating for our facilities. We aim to deliver clean, cozy, well-equipped accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards, Motel 6 Williams Customer Care Team

10/10 Excellent

Edmund

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Refrigerator and microwave in room. Either new or recenty redone and very clean.
Stayed 1 night in Jan 2024
Response from Customer Care Team on 9 Jan 2024
Dear Edmund, we are happy to have hosted you and served you well at Motel 6 Williams. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our in-room facilities and recent remodeling works. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Best Regards, Motel 6 Williams Customer Care Team

6/10 Okay

Charles

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My shower head wasn't working well. So i asked the front deask and they helped me by taking a shower a difficult.
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 26 Dec 2023
Hi Charles, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, great attention to clean and fresh linens and towels. The outside is well lit and plenty of parking. They seem to try to keep the Motel looking very fresh and well landscaped.
Stayed 8 nights in Dec 2023
Response from Customer Care Team on 19 Dec 2023
Dear Guest, we are happy to have hosted you and served you well at Motel 6 Williams. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our motel and for taking the time to appreciate our incredible facilities, well-kept property, and attentive services. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Best Regards, Motel 6 Williams Customer Care Team

10/10 Excellent

KEITH

Stayed 1 night in Dec 2023
Response from Customer Care Team on 16 Dec 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4/10 Poor

NIKKI

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Shower drain was clogged. water overflowed our of shower area. miserable.
Stayed 1 night in Dec 2023
Response from Nancy Y. on 21 Dec 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Care Team on 12 Dec 2023
Dear Kimberly, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at Motel 6 Williams. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our accommodations makes us very pleased. We hope there were no lapses during your stay in accessing our facilities or receiving staff services. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best Regards, Motel 6 Williams Customer Care Team

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
My stays are always a quick, overnight stay driving fron SW Washington to Southern California. The property and rooms are always very clean.
Stayed 1 night in Nov 2023
Response from Customer Care Team on 1 Dec 2023
Dear Randy, many thanks for your glowing review of our motel. At Motel 6 Williams, we take great pleasure in making our guests comfortable from the get-go. We are excited to hear your beautiful praises of our property and accommodations. Our clean, comfy rooms make a stay at our hotel a desirable experience, and we could not have been happier to serve you to the best of our efforts. Our mission is to deliver immense value to each guest, and it sounds like you had a fantastic experience with us. We are thrilled to host you at our humble establishment and would love to serve you on every trip you take to Williams!Best Regards, Motel 6 Williams Customer Care Team

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My biggest concern was that there were at least 20 flies occupying the room. Second, I couldn’t find any remote to turn on television. The employees were friendly though, and that was a plus.
Stayed 1 night in Nov 2023
Response from Customer Care Team on 27 Nov 2023
Dear Christine, we apologize for the inconvenience you faced during your stay, particularly with flies in the room and the missing remote control. We take these issues seriously and will address them promptly to prevent similar occurrences in the future. We appreciate your positive comments about our friendly staff, and we hope to have the opportunity to provide you with a more seamless and comfortable stay.Best Regards, Motel 6 Williams Customer Care Team

10/10 Excellent

Nola

Stayed 2 nights in Nov 2023
Response from Customer Care Team on 12 Dec 2023
Dear Nola, we are happy to have hosted you and served you well at Motel 6 Williams. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our motel and for taking the time to appreciate our facilities and services. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Best Regards, Motel 6 Williams Customer Care Team

10/10 Excellent

Sherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before. Highly recommend for the price, location, accessibility to restaurants, etc.
Stayed 1 night in Nov 2023
Response from Customer Care Team on 21 Nov 2023
Dear Sherie, we are thankful for giving our hotel a splendid rating for our convenient location and pocket-friendly prices. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards, Motel 6 Williams Customer Care Team

10/10 Excellent

Randy

Stayed 1 night in Nov 2023
Response from Customer Care Team on 16 Nov 2023
Hey Randy, we are pleased to learn that you have given us a lovely rating of your guest experience. Thank you for allowing us to make you feel welcome at our motel and for taking the time to appreciate our hospitality. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're in town so we can set up another riveting holiday for you at Motel 6 Williams!Best Regards, Motel 6 Williams Customer Care Team

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible, disappointing
We know this is a budget hotel so we don’t expect hair dryer, shampoo, soft towels, etc but for hundred bucks a night we do expect clean towels in decent shape, curtains hanging properly, nd no hair laying on bathroom sink. It was disgusting and we won’t be staying there again. I’ve attached pictures for reference
What the heck?  Was this a chew toy?
Seriously?
Yuck
Stayed 1 night in Nov 2023
Response from Customer Care Team on 13 Nov 2023
Dear Karen, we appreciate your candid feedback regarding your recent stay, and we sincerely apologize for the shortcomings you experienced. Your comments about the cleanliness and condition of the room are concerning, and we are actively addressing these issues with our housekeeping and maintenance teams. We understand your expectations, and we are committed to making the necessary improvements to ensure a more comfortable and pleasant stay for our guests. Your feedback is crucial to our ongoing efforts, and we hope you consider giving us another chance to provide you with a much-improved experience.Best Regards, Motel 6 Williams Customer Care Team

6/10 Okay

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
Things we appreciated: Cleanliness; upkeep and maintenance; spacious parking; extremely well-lit parking lot; friendly staff; 24-hour front desk. Things we appreciated less: No "snack bar," but rather, some vending machines that weren't all working; no coffee maker in the room; not even coffee in the lobby (mitigated somewhat by the nearby McDonald's). I liked it, but my wife prefers the Stage Stop Inn, because they have in-room coffee makers.
Stayed 1 night in Nov 2023
Response from Customer Care Team on 13 Nov 2023
Dear Charles, we appreciate your detailed feedback and are pleased to hear that you valued our cleanliness, upkeep, friendly staff, and spacious parking. We apologize for any inconvenience caused by the lack of a snack bar, vending machine issues, and the absence of a coffee maker in the room. We are thankful to you for sharing your honest review, as they help us identify areas of improvement for our motel. Allow us to make the necessary changes and upgrade the quality of our guest experience. We gladly hope for the chance to serve you again soon and provide you with a spectacular Motel 6 guest experience in all aspects!Best Regards, Motel 6 Williams Customer Care Team

6/10 Okay

Lakhwinder

Travelled with group
Stayed 2 nights in Nov 2023
Response from Customer Care Team on 7 Nov 2023
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

Sahil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lot of options around the motel.
Stayed 1 night in Nov 2023
Response from Customer Care Team on 7 Nov 2023
Dear Sahil, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Motel 6 Williams. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Best Regards, Motel 6 Williams Customer Care Team

8/10 Good

Martha

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Customer Care Team on 7 Nov 2023
Dear Martha, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble motel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Motel 6 Williams on your next visit!Best Regards, Motel 6 Williams Customer Care Team

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, great restaurant near by. Stay here every year I drive down from Bellingham Washington to Phoenix Arizona.
Stayed 1 night in Oct 2023
Response from Customer Care Team on 31 Oct 2023
Dear Kevin, thank you so much for taking the time to review your stay at Motel 6 Williams. We are aware that our convenient location provides our guests with the chance to explore the city and easily access nearby restaurants. We are glad to learn that this worked out perfectly for you, allowing you to truly enjoy what the city offers, along with a clean and comfy stay. We were delighted to host you and would be more than happy to serve you again on your next trip!Best Regards, Motel 6 Williams Customer Care Team

10/10 Excellent

Anastacia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Customer Care Team on 26 Oct 2023
Dear Anastacia, we are thankful for giving our hotel a splendid rating for our services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards, Motel 6 Williams Customer Care Team

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to
Stayed 1 night in Oct 2023
Response from Customer Care Team on 3 Nov 2023
Dear Scott, we are thankful for giving our hotel a splendid rating for our convenient and easily accessible location. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards, Motel 6 Williams Customer Care Team

10/10 Excellent

David

Stayed 1 night in Oct 2023
Response from Customer Care Team on 13 Nov 2023
Hi David, thank you so much for your precious rating! We are frankly beyond words when guests gift us a 5-star rating for our services. It is a proud moment for our staff members to be granted an honest review that brings out our best efforts to serve customers with maximum comfort. We prevail to provide services on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We hope to host you again on a much-deserved holiday at Motel 6 Williams with the finest of our facilities and resources!Best Regards, Motel 6 Williams Customer Care Team

10/10 Excellent

Gregory

Stayed 1 night in Oct 2023
Response from Customer Care Team on 7 Nov 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Chrisandray

Stayed 2 nights in Oct 2023
Response from Customer Care Team on 7 Nov 2023
Hey Chrisandray, we are pleased to learn that you have given us a lovely rating of your guest experience. Thank you for allowing us to make you feel welcome at our motel and for taking the time to appreciate our hospitality. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're in town so we can set up another riveting holiday for you at Motel 6 Williams!Best Regards, Motel 6 Williams Customer Care Team

6/10 Okay

Chrisandray

Liked: Property conditions & facilities
The front desk staff was not very helpful. Put me in an upstairs room even thougj i have a pet.
Stayed 1 night in Oct 2023
Response from Customer Care Team on 17 Oct 2023
Dear Chrisandray, we apologize for any inconvenience caused by our front desk staff's approach and by being assigned an upstairs room. We strive to provide accommodations that meet our guests' needs and will work to ensure better communication and service in the future. Your feedback is appreciated, and we look forward to the opportunity to provide you with an improved experience.Best Regards, Motel 6 Williams Customer Care Team

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Customer Care Team on 13 Oct 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very lite up, the room was clean and comfortable all good 👍.
Stayed 1 night in Oct 2023
Response from Customer Care Team on 17 Oct 2023
Dear Robert, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble motel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to appreciate our well-lit property. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Motel 6 Williams on your next visit!Best Regards, Motel 6 Williams Customer Care Team

2/10 Terrible

Amy

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2023
Response from Customer Care Team on 11 Oct 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Customer Care Team on 10 Oct 2023
Dear Kevin, thank you for sharing a positive review of your time with us. The greatest joy of serving our guests is knowing that we provided a premium experience that made them feel comfortable, peaceful, and contended without worrying about any matters of their stay. If you felt that any of our facilities or services were not on par with your expectations, we encourage you to open up and inform us so that we can be better. We know you relished the stay, and we promise to provide you with a supreme guest experience if you swing by next time!Best Regards, Motel 6 Williams Customer Care Team

4/10 Poor

linda

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Won’t go there again. Staff was nice and friendly. It appeared as if there was illicit activity going on in other rooms of motel. Activity and noise all night long.
Stayed 1 night in Sep 2023
Response from Customer Care Team on 4 Oct 2023
Dear Linda, we're sorry to hear that you won't be returning. While we appreciate your kind words about our staff, we apologize for the noise disturbances caused by other guests and their bothersome activities during your stay. We regret that your visit to our hotel was not as fruitful as we wished, and we apologize from the bottom of our hearts, hoping that you would kindly accept it. We understand that these instances may have prompted you not to revisit our hotel, but we kindly request you give us another chance to compensate for our shortcomings and deliver an excellent guest experience.Best Regards, Motel 6 Williams Customer Care Team

10/10 Excellent

Claire

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well run Motel 6, basic amenities but has what you need with refrigerator and microwave in the room. I commonly stay in this area when traveling from Portland to the bay area while traveling with fido.
Stayed 1 night in Sep 2023

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Customer Care Team on 3 Oct 2023
Dear Marcia, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble motel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Motel 6 Williams on your next visit!Best Regards, Motel 6 Williams Customer Care Team

4/10 Poor

SHAWN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bed seemed broken and was very very uncomfortable
Stayed 1 night in Sep 2023
Response from Customer Care Team on 27 Sept 2023
Dear Shwan, we apologize for the discomfort you experienced with the bed during your stay. Your comfort is our priority, and we will investigate and sort out this issue promptly. We appreciate your feedback, and we hope to have the chance to provide you with a more comfortable stay in the future.Best Regards, Motel 6 Williams Customer Care Team

10/10 Excellent

RavinRavi

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Customer Care Team on 22 Sept 2023
Dear Guest, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the Motel 6 guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards, Motel 6 Williams Customer Care Team

8/10 Good

Sungyuan, San Diego

Liked: Cleanliness, property conditions & facilities
Very clean. The bed is nice.
Stayed 1 night in Sep 2023
Response from Customer Care Team on 20 Sept 2023
Dear Sungyuan, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble motel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our facilities. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Motel 6 Williams on your next visit!Best Regards, Motel 6 Williams Customer Care Team

4/10 Poor

Ronald

Stayed 1 night in Sep 2023
Response from Customer Care Team on 3 Oct 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

2/10 Terrible

justin

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad stay
Bugs in the room and it reeked of bleach
Stayed 1 night in Sep 2023
Response from Customer Care Team on 15 Sept 2023
Dear Justin, we are sorry to hear that you had such a disappointing experience during your stay. We apologize for the odor of bleach that affected your visit. This was the day we did a deep cleaning to maintain the high standards of cleanliness for our guests, having said that we understand that it could be discomforting. As we are surrounded by dry land, during the summer sometimes, bugs do become more visible for all hotels in the area - this is something not entirely in our control, however we do maintain very high cleanliness standards to ensure guests have a top-notch stay with us. Such an experience is not typical of what our guests receive, so we intend to do what's necessary to make our guest experience comfortable and stress-free. Once again, we express our deepest apologies for your troubles and hope to have you back here as a contended guest!Best Regards, Motel 6 Williams Customer Care Team