Ratings based on 391 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Sandhurst

Great Bed

Posted 07-Jul-2015
Lovely hotel, great decor and friendly staff. It was a little too out of the way for me as I didn't have a car (the cab from the airport cost £16) So would be unlikely to stay again. However, if one does have a car I would highly recommend - the bed was a dream
4 out of 5
Recommended
for Couples
by A verified traveller from Woodville

Hotel staff were great after a blunder by Expedia!

Posted 22-Jun-2015
Pros: Staff and food.
Cons: Hotel was fine, expedia website should not amend guest numbers once they have been entered.
Location: Very good carvery around the corner (Jordans) advise you book before as it gets very busy!
Booking 2 adults 2 children through expedia website, but arrived at hotel to find only a double bed! I know I should have checked the expedia confirmation before proceeding, but I trusted that once my criteria details had been entered, I would be good to go through and proceed. Having said that, hotel staff were very good and managed to sort us a spare bed bed and cot bed for the room.
5 out of 5
Recommended
for Everyone
by A verified traveller from New Zealand

It provided everything we wanted prior to flying.

Posted 27-May-2015
Pros: The room we stayed in was excellent
Cons: Finding the hotel without a gps in car.Chop some growth of trees etc in the front.Have tons more signage on the building and on roads leading 2 it.
Location: said above - location was excellent
We knew little about how to prepare for a flight out of Gatwick so we booked 2 nights because of a special offer and totally relaxed with the assistance of the hotel staff who went out of their way to accommodate our needs. We would be happy to recommend this hotel to anybody.
3 out of 5
Recommended
for Everyone
by A verified traveller from UK

Airport Hotel

Posted 21-May-2015
I've stayed in quite a few Crowne Plazas and have never been disappointed with the food, facilities and welcome. The corridors and bedrooms are looking a bit tired and the restaurant could uses some new furniture. All in all a nice stay
4 out of 5
Recommended
for Families
by cyrille from la ciotat

tres bon hotel

Posted 27-Apr-2015 on Hotels
hotel reserve sur hotel.com a un super tarif pour une nuit en transit entre Nice et Orlando. 20euros devtaxi pour ce rendre de l'aeroport a l'hotel pour 2 adultes 2 enfants et 3grosses valises. Etatvplus que satisfaisant de cet hotel. Rien a redire.
5 out of 5
Recommended
for Couples
by Mark Stephen from Trinidad & Tobago

splendid Hotel

Posted 21-Apr-2015 on Hotels
Felt spoilt by the service and comfort of the room
4 out of 5
Recommended
for Families
by Prathvinath from Leigh on sea

Good

Posted 21-Apr-2015 on Hotels
Good
4 out of 5
Recommended
for Everyone
by A verified traveller from St Albans

Good option for an early flight

Posted 16-Apr-2015
We stayed overnight before and early flight to Marrakech. There is no shuttle bus so we go the bus (no 10) fromoutisde the South Terminal. The Taxi would have been £16 for a 3 mile journey. The hotel itself was fine, if a little dated but prefectly acccptable for the purpose. The food in the restaurant was good.
1 out of 5
by A verified traveller from p

It's not 4 star and it's not an airport hotel!

Posted 05-Apr-2015
This is an ageing and tired hotel 10-15 minutes from gatwicks terminals. None of the convenience or closeness you would expect of an airport hotel which it is represented as being. 4 stars at gatwick airport......is a misrepresentation.
1 out of 5
Recommended
for Families
by JOHN from cambridge

Got zero sleep - Loud Guests

Posted 01-Apr-2015 on Hotels
Got zero sleep - seems the rest of the guests felt it necessary to scream and shout at each other as they made their way to their rooms, at 1, 2, 3 eve 4am. This didn't help us prepare for our very early morning flight from Gatwick, which was the only reason we chosen to stay here. Never again.