"Nice appartment, nicely located. It however felt quite impersonal. Not only the kitchen was however minimally equipped but also messages from the hosts (although okay and professional) showed that it is managed by a company (or, at least, that was my feel).
If you don't expect (or if you are trying to avoid) human interaction and if you are okay with sending copies of ID, then you will enjoy this very clean place."
"From check in to check out, this hotel was superb! Easy and quick check in with friendly, kind, professional staff. Room was very spacious, modern, clean, including the bathroom. Beds were very comfortable. Parking was free and very convenient. Close to Wilfred Laurier University, perfect for the Kiwanis Provincial. Would highly recommend this hotel and would stay here again."
"The hotel served our purpose. The bed was very comfortable.
When we first checked into the room, we noticed the seat on the toilet was broken. It was replaced within 20 minutes of calling the head desk.
The restaurant in the hotel has great food.
The hotel is on the main corridor, so expect lots of traffic noise."
"Booked a standard city view room with a King Bed, the room was quite small (not a lot of room between the bed and the table/desk) but practical. A nice assortment of teas provided plus coffee pods and a fridge. I appreciated the bottled water to use for coffee since Waterloo water is soft and doesn't taste great. Comfortable bed and large pillows, plus bath robes and shampoo, etc. provided. A convenient location and friendly service - with the option to text front desk with any requests. Would stay again."
"The lobby and restaurant are brand new but as soon as you look on any other floor it’s really just outdated. It was clean enough though. Our balcony looked onto the rooftop which had a pile of gravel and several skylight windows over the pool under tarp. Our screen on the door was entirely ripped on the bottom. The shower was good, although it’s only a half glass door, so the floor gets wet outside. Again, not a big deal just noticeable. In the basement there is 2 lanes of bowling, a version of a mini putt and a small arcade where only half the machines work. You must pay to use every thing. It’s a free for all down there otherwise. When I arrived there were already 3 cars parking in front to check in, and so I had to wait on the street hoping traffic would go around and not hit me. It’s not ideal at all. Staff was friendly. Bed was good. For not having a free breakfast, I don’t think I would choose again- although the price was right."