Exterior
Check availability

Reviews of Super 8 by Wyndham Waco University Area

2 out of 5
Super 8 by Wyndham Waco University Area
1320 S Jack Kultgen Frwy, Waco, TX

Reviews

6.4
Rating 10 - Excellent. 173 out of 1000 reviews" "
Rating 8 - Good. 255 out of 1000 reviews" "
Rating 6 - Okay. 249 out of 1000 reviews" "
Rating 4 - Poor. 160 out of 1000 reviews" "
Rating 2 - Terrible. 163 out of 1000 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot with access to nearby restaurants
Stayed 3 nights in May 2024

2/10 Terrible

Shanuteriea

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst experience EVER! Nasty room, elevator dirty, AC not cooling….Absolutely disgusting!
Stayed 1 night in May 2024

4/10 Poor

Nikki, Dupont

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If it wasn't for the friendliness and helpfulness of the staff, I would definitely give this place a solid 1. They were the only bright spot at this place. The carpets were filthy, cigarette ashes everywhere on the floor (despite being a non-smoking place), and the shower had mold on the ceiling that looked liked it had been just patched over. Don't even get me started on the weird black stains in the toilet!!! The beds were terrible - my husband said he felt like he was sleeping in a "V" all night. The noise from within the hotel was crazy - none of us got any sleep! We were supposed to be there for two nights for an event with my son but we left after one night. We opted to drive the hour and a half back and forth to our home instead of subject ourselves to this place any longer. The whole place needs an upgrade and DEEP CLEANED!! Front staff were FANTASTIC, tho. Super helpful and understanding. Keep them - change the hotel.
Stayed 2 nights in May 2024

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Cable didn’t work. Bugs on floor. Noise from freeway. We paid $231 for the night. Excessive, even for graduation weekend.
Stayed 1 night in May 2024

4/10 Poor

Robert

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one time they cleaned my room in a 4 day stay.
Stayed 4 nights in Apr 2024

6/10 Okay

Emma

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
It is a convenient location within a close distance to attractions. Front desk staff seemed bothered that we wanted to check in. Elevator was questionable so we used the stairs.
Stayed 1 night in May 2024

2/10 Terrible

Ivette

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn't stay there, the batorrom had flies and the toilet was clogged. Lost my money and went somewhere else.
Stayed 6 nights in Apr 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2024

2/10 Terrible

Veena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Racist staff at the reception, the room literally smelled like poop, the wifi did not work and they were unwilling to support us. Do not go if you’re not white
Stayed 1 night in Apr 2024

6/10 Okay

Terry

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
The room we stayed in was nice, except the sink in the bathroom had a small leak from the fosset. Also there weren't many electric outlets in the room. We were very disappointed with the breakfast. No fruit. No eggs, bacon, or sausage. They only had cereal, waffles, toast and yogurt to eat. brwakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Linda

Travelled with group
Easy check in
Stayed 1 night in Apr 2024

4/10 Poor

Cecilia

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you walk in the whole first floor’s smell of marijuana just hits you. You keep thinking maybe that was just someone who walked in before me but later realize that the first floor smells like that all the time. I was there for two nights and the smell was so strong. Having so called “breakfast” in the middle of that stinch was just disgusting. The breakfast are was extremely dirty and the trash cans were so full you couldn’t even throw your own trash away. The coffee comes from a machine that makes like 15 other drinks as well so the coffee was horrible. It didn’t even taste like coffee. There were no coffee cups. Instead you are given really small styrofoam cup that leaves no room to add anything else to it. Your only options on breakfast was yogurt (mostly frozen), cereal ( looked very old), sliced white bread, or make yourself a waffle. The room itself seemed clean, but everything in there was so old and not well taken care of. The door had a hard time closing and had lots of drilled holes through it. The ceiling in the restroom looked very ugly from constant repairs on a leak from the room above us. The air conditioner would blow out a nasty moldy smell every once in a while. If I hadn’t prepaid for the room already, I would most certainly have walked out and left. Never again will I ever book that hotel.
Stayed 2 nights in Apr 2024

2/10 Terrible

deshanda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived to our room the bed was unmade common not regular cleaning Supposedly upgraded us when they were supposed to be booked and still did not look to have been clean just a straighten up. I work in medical field and I know how a bed that was just straightened up versus a brand new bad and the bathroom was not the best.
Stayed 2 nights in Apr 2024

2/10 Terrible

June

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Mahendra, Phoenix

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was noisy
Stayed 1 night in Apr 2024

2/10 Terrible

Beatriz

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room they gave us , the door was opened they were mumbling inside and all The furniture was moved, literally the tv stand was all the way towards the middle of the room so unsafe for my kids
Stayed 1 night in Apr 2024

4/10 Poor

Rudy

Travelled with partner
Disliked: Amenities, property conditions & facilities
The night stay was highway robbery and corporate did nothing to stop it. Corporate should refund half tge night stay.
Stayed 1 night in Apr 2024

4/10 Poor

Daniel

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Cj

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Took to long to check in tv didn’t work
Stayed 1 night in Apr 2024

6/10 Okay

Maureen

Travelled with family
The room cleaner was very accommodating and went above to give us extra towels
Stayed 2 nights in Apr 2024

2/10 Terrible

Babylin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk is rude the female Crystal. She doesn’t know where anything is she’s not gonna help you with anything. My TV didn’t work. The Wi-Fi didn’t work and I felt completely unsafe due to all the homeless people outside.
Stayed 1 night in Apr 2024

2/10 Terrible

Wanda

Travelled with partner
Disliked: Property conditions & facilities
As soon as we stepped off the elevator the hallway smelled of cigarette smoke. Our room door was open and the smell just went right in. Only one light worked in the room and the bathroom was dark too. The shower curtain rod was about to fall off the wall. The flooring was coming up in spots. The air conditioner didn’t work well either. Overall it’s a never stay there again for us. The whole property needs fixing up. Definitely not worth the price we paid.
Stayed 1 night in Apr 2024

10/10 Excellent

Troy

Stayed 1 night in Apr 2024

4/10 Poor

Markus

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t even come in take the trash out your room they don’t service you with new towels not alone make the bed it’s definitely not a place I would recommend someone staying at been here 4 nights straight it’s like they don’t even go to your room until you leave
Stayed 4 nights in Mar 2024

4/10 Poor

Leonard

Business traveller
Disliked: Property conditions & facilities
The bed had a large 12" to 14 "circular 3" deep depression in the middle of the mattress.
Stayed 1 night in Mar 2024

2/10 Terrible

Kyle

Stayed 1 night in Feb 2024

2/10 Terrible

Kyle

Stayed 1 night in Feb 2024

10/10 Excellent

Beverly

Stayed 1 night in Feb 2024

4/10 Poor

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor place. No cable tv. Needs major upgrades. Cleaning staff very helpful.
Stayed 1 night in Feb 2024

4/10 Poor

Laurelee

Travelled with family
triplel
It took about 40 minutes to get checked. We had a room facing the highway and it was very very loud, also you could hear the people next door. They need to update this hotel and have better blocking of the noises.
Stayed 1 night in Feb 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good price
Stayed 2 nights in Jan 2024

6/10 Okay

Khai, mckinney

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Right next to the highway, thus it is very noisy during the night. Thus paying attention to its location if you decide to book here.
Stayed 1 night in Jan 2024

6/10 Okay

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sucky TV
The TV sucks
Stayed 5 nights in Jan 2024

6/10 Okay

Shawn

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Very convenient by the hwy. traffic noise was loud. Bed was comfortable, bathroom is dated and wasn’t very clean. Musty smell, staff quick but not friendly.
Stayed 1 night in Jan 2024

6/10 Okay

Kahoun

Liked: Staff & service, room comfort
Stayed 3 nights in Jan 2024

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort
Good place to take a hooker!
Felt like I was going to be a murdered at any point.
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Disliked: Staff & service
I've stayed at better Super 8 than this. The Cable tv is trash with very little channel. Breakfast was terrible, all I could do is use the coffee I had in my room. Not worth the price.
Stayed 1 night in Dec 2023

6/10 Okay

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Shana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No working TV in my room. The room is DEFINITELY not up to par as a Wyndham hotel. Restroom and actual room are awful. Property is old and outdated
Stayed 1 night in Dec 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Dec 2023

2/10 Terrible

Tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude
Stayed 1 night in Dec 2023

2/10 Terrible

Jennifer

Stayed 5 nights in Dec 2023

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping enter room with only one knock and think it’s ok to just walk right in when you have a door sign hanging in the door.
Stayed 2 nights in Dec 2023

2/10 Terrible

Guillermo

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty hotel never again
Stayed 1 night in Dec 2023

10/10 Excellent

Beverly

Liked: Property conditions & facilities
Very convenient stop getting off and back on I-35 North bound!! Pet friendly is what led us to this location a few years ago and keeps us coming back. Our room was spotless and when I turned down our bed the sheets were the brightest white ever!! Only problem is the interstate traffic is very loud if you can’t sleep with noise. Excellent place and we will be back!! I
Stayed 1 night in Dec 2023

6/10 Okay

Scott

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Nayeli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff polite rooms are clean
Stayed 1 night in Dec 2023