Reception

Reviews of Hampton Inn Waco

2.5 out of 5
Hampton Inn Waco
4259 North Interstate 35, Waco, TX

Reviews

8.2

Very good

Rating 10 - Excellent. 457 out of 1002 reviews" "
Rating 8 - Good. 288 out of 1002 reviews" "
Rating 6 - Okay. 132 out of 1002 reviews" "
Rating 4 - Poor. 69 out of 1002 reviews" "
Rating 2 - Terrible. 56 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karla

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great that the coffee area is clean and fresh all the time, Friendly staff, eager to help, Breakfast options were wonderful and were delicious!!
Stayed 1 night in May 2024

10/10 Excellent

Alysia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and updated property, friendly staff!
Stayed 1 night in May 2024

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special thanks to this property and its staff for making our stay so convenient. They went the extra mile letting us check in a little early so we were able to enjoy Baylor Graduation. The staff was very personable and took the time to ensure our stay was above our expectations. Our room was well stocked, clean, and professional.
Stayed 1 night in May 2024

8/10 Good

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable, very clean room and bath, easy on and off from the freeway. The room was quiet and the ac worked very well. Easy drive to all the various places we went in Waco
Stayed 1 night in May 2024

10/10 Excellent

Tammy

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Shelly

Stayed 1 night in May 2024

8/10 Good

Norberto, McAllen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2024

4/10 Poor

Kenneth

Travelled with partner
Disliked: Amenities
Light out above mirror, no bath mats and exercise equipment was broken. Only 2 towels in the bathroom.
Stayed 1 night in Apr 2024

10/10 Excellent

Raul, Laredo

Stayed 1 night in Mar 2024

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, thank you
Stayed 1 night in Apr 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious clean room more than I expected for price
Stayed 1 night in Apr 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service
I wish we would have known about the pool being worked on. Nothing was said until we saw it. i was looking forward to swimming.
Stayed 2 nights in Apr 2024

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful! It was very clean and comfortable. The hotel was in a convenient spot to get everywhere I wanted to go. It was noisy but honestly, the only time it bugged me eas when I was at the pool.
Stayed 2 nights in Mar 2024

8/10 Good

Gerald

Travelled with pets
Liked: Cleanliness
Disliked: Staff & service
I concerned the mobile cart used to transport luggage to room. I has second floor room, my dog was with me, and I has much stuff. Front desk said they would call when cart was available, I waited as as long as I could, and had to carry myself ( 80 years old ). I suggest your mark carts to remind people to not get them until they are ready to load and then return promptly.
Stayed 1 night in Mar 2024

8/10 Good

Ricky

Liked: Cleanliness, staff & service
Not enough handicap parking close to the front door.
Stayed 1 night in Feb 2024

10/10 Excellent

Cristan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, and the room was very clean.
Stayed 1 night in Feb 2024

10/10 Excellent

Roger, WEST SALEM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Charles

Travelled with family, Business traveller
Liked: Cleanliness
Nice
Stayed 1 night in Feb 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We booked there because of Hampton reputation but we wanted to stay there because it had an indoor pool but found out it was closed down 6 months ago. Internet still shows an indoor pool. So very disappointed
Stayed 1 night in Feb 2024

6/10 Okay

Jana

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Not Hampton quality
Room smelled like soured carpet. There was something sticky embedded in the carpet in multiple locations.
Stayed 1 night in Feb 2024

10/10 Excellent

Destiny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable rooms and clean
Stayed 1 night in Jan 2024

6/10 Okay

Charles

Stayed 1 night in Jan 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Leatha

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
When booking our stay, we specifically chose a property with an indoor pool and hottub. This property had those listed as available, but upon arriving we were informed they had been closed for months. Very sad and disappointing.
Stayed 3 nights in Jan 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, well maintained.
Stayed 1 night in Jan 2024

10/10 Excellent

Jarrod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Michael G

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to accessing Waco.
Stayed 1 night in Dec 2023

10/10 Excellent

Kristi

Travelled with partner
Stayed 1 night in Dec 2023

8/10 Good

judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blower in bathroom ran continuously
Stayed 1 night in Dec 2023

8/10 Good

Janis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On way home from Dallas. Exhaust fan NEVER shut off hence ongoing noise from bathroom. Very annoying. Great tv. Appreciate having option to connect to Netflix.
Stayed 1 night in Dec 2023

10/10 Excellent

Trenna

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was very personable and friendly. The room m was clean and comfortable but light fixtures were missing. We were also disappointed to find the pool and hot tub under renovations.
Stayed 1 night in Nov 2023

10/10 Excellent

Nancy

Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2023

10/10 Excellent

Tracie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Donny, Olympia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

James

Stayed 1 night in Oct 2023

2/10 Terrible

Mike

Stayed 1 night in Oct 2023

10/10 Excellent

Walt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Steve

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Room hot as hell. a/c did not work, lucked had a fan with us.
Stayed 1 night in Oct 2023

8/10 Good

Maria, Port Arthur

Stayed 2 nights in Oct 2023

2/10 Terrible

Shandis

Liked: Staff & service
Stayed 1 night in Oct 2023

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, amenities
There was no shampoo or body wash
Stayed 1 night in Oct 2023

8/10 Good

Khavar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

A

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
All was what was expected

10/10 Excellent

Toni

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome place with great staff!
Stayed 1 night in Sep 2023

10/10 Excellent

Grace

Travelled with family
Liked: Amenities
The hotel staff were excellent. The breakfast crew made a wonderful breakfast They bused our table while we drank coffee and visited. Friendly staff. Great beds!!
Stayed 1 night in Sep 2023

10/10 Excellent

Lori

Stayed 1 night in Sep 2023