Dear Andrea, we are delighted to hear that you enjoyed our newly renovated hotel. We are glad that you appreciated our clean, modern rooms and our friendly staff. Thank you for your kind words. Cristián MeraDeputy Manager.

Dear Cecille, Thank you for highlighting our great location. We appreciate your feedback and hope you had a pleasant stay. Looking forward to welcoming you back soon. Cristián Mera.Deputy Manager.

Dear THEO, Thank you for your positive feedback regarding our hotel's prime location in town. We are delighted that you enjoyed it. Looking forward to welcoming you back soon. Cristián MeraDeputy Manager.

Dear Susan, Thank you for your kind review. We are delighted to hear that you loved your stay at our hotel and enjoyed the friendly staff, well-equipped room, and beautiful sea view. It's great to know that our convenient location allowed you to explore Vina del Mar and its surroundings easily. We hope to welcome you back soon for another wonderful stay. Cristián MeraDeputy Manager.

Dear David, Thank you for highlighting our attractive lobby and the great view of the ocean. We are delighted you enjoyed your proximity to the 'Tierra del Fuego' restaurant. We look forward to welcoming you back soon. Cristián Mera. Deputy Manager.

Susan.We very much appreciate your comments regarding your stay at the Pullman Vina del Mar San Martín. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Cristián Mera.Deputy manager.

Dear Annunziata, Thank you for your positive review! We are delighted to hear that you enjoyed our excellent customer service and the beautiful view of the beach. We look forward to welcoming you back soon. Cristián Mera. Deputy Manager.

Dear David, Thank you for sharing your positive experience with us! We are delighted to hear that you had a great stay at Pullman Vina del Mar San Martín. We look forward to welcoming you back soon. Cristián MeraDeputy Manager.

Frankie.We are pleased to see that your stay was a good experience during your visit to the city of Viña del Mar.We are very grateful that you have chosen Pullman Viña del Mar San Martin and we will gladly receive you at an upcoming occasion.We hope you have a good trip home.Regards.Cristián Mera.Manager on duty.

Thank you for taking the time to share your feedback, Dudley. We appreciate your kind words about our hotel's ideal beachfront location. We hope you had a wonderful stay with us. If you have any other comments or suggestions, please let us know. Cristián Mera. Deputy Manager.

Estimada Marisol, lamento mucho escuchar sobre la dificultad que tuvo al intentar cancelar su reserva. Entiendo su frustración y lamento cualquier inconveniente causado por la falta de solución por parte del hotel y Expedia. Transmitiré sus comentarios a los equipos correspondientes para que se tome en cuenta. Agradezco sinceramente su paciencia y espero que nos brinde otra oportunidad para demostrarle nuestro compromiso con un excelente servicio.Cristián Mera, Deputy Manager.

We very much appreciate your comments regarding your stay at the Pullman Vina del Mar San Martín. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Cristián Mera.Deputy Manager.

Melanie.Thank you very much for choosing us for the excellent review you have given us.We seek to deliver excellent experiences to our customers and we are happy that you liked our service.We hope you have a safe trip home.Greetings.Cristián Mera.Deputy Manager

Linda.Thank you for choosing Pullman Viña del Mar.We noticed that you enjoyed our service. It is very good news for us to know that you enjoyed our service.We hope you have a good trip home and that we can welcome you again on a future occasion.Greetings.

Ingrid.Gracias por haber elegido hotel Pullman Viña del Mar.Compartiremos con nuestro equipo su buena evaluación para felicitarlos por el buen trabajo realizado.En Pullman Viña del Mar la prioridad es el cliente.Cuente con nosotros para sus futuras visitas a la ciudad.Saludos cordiales.Cristián Mera.Deputy Manager.

Ralph.Thank you very much for choosing the Pullman Viña del Mar hotel.We seek to provide excellent service so that you can enjoy an excellent experience.We hope to have the opportunity to do so again in the future.We wish you and your family a Merry Christmas.Cristian Mera.Deputy Manager.

Narciso.Thank you very much for choosing the Pullman Viña del Mar hotel.Thank you very much for the good review that describes our location and service.We are a hotel that seeks to deliver an excellent experience to each client.We hope to serve you again soon.Greetings.Cristián Mera.Deputy Manager.

Sinziana.Gracias por haber calificado su estadía en Pullman Viña del Mar San Martín.Si bien notamos que disfrutó de su estadía, entendemos que hay detalles que necesitan mejorar por nlo que continuaremos con la mejora constante de nuestro servicio.Deseamos que tenga unas felices fiestas.Saludos.Cristián Mera.Deputy Manager.

Thank you for choosing us.It is a pleasure to see your comments about the view, terrace and above all the good service of our workers.We hope you have a good trip back home.Kind regards.Cristian Mera.Deputy Manager.

Thank you for the nice words that described the good work done by our team.We will try to share your survey and congratulate you for the excellent work done.Until next time.Cristián Mera.Deputy Manager.

Thank you for choosing us.We noticed that our service met your expectations and that you have fond memories of your stay.We hope you have a safe trip home.Merry Christmas and good end of the year.Cristián Mera.Deputy Manager.

Dear Ignacio,Thank you for taking the time to share your experience with us at Pullman Vina del Mar San Martín. We are pleased to hear that you appreciate the design and friendly staff. It is regrettable to hear that there were a few hiccups during your stay with us. Rest assured, we take all feedback seriously in order to enhance our services and ensure the comfort of all our guests. Our philosophy is to create meaningful experiences for our guests and it seems like on this occasion we have fallen short of that objective. We hope that you will give us another chance in the future so that together, we can show how much we value your loyalty. Regards, Cristiàn Mera.Deputy Manager.

Dear Ivan Napoleoni,We very much appreciate your comments regarding your stay at the Pullman Vina del Mar San Martín. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Cristian Mera.Deputy Manager.

Thank you very much for giving us the best rating.Our guests are very important and we seek to provide them with quality service so that they have a pleasant memory of their stay at Pullman Viña del Mar.We hope you have a safe return home.Greetings.Cristián Mera.Deputy Manager.

Adrian.Thank you for choosing the Pullman Viña del Mar San Martín hotel.It is a pleasure for us to note that we meet your expectations.At Pullman Viña del Mar, customers are very important and we want them to feel at home.We hope you have a happy return home.Regards.

Julie.Thanks for your reply.We are working on improving the problem that has been reported to us due to noise.For your next reservation we would like to provide an upgrade that allows you to have a much better experience.It will be a pleasure to welcome you again.Kind regards.

Dear Julie,Thank you for choosing the Pullman Viña del Mar hotel.We are sorry that street noise has affected your stay with us.We have within our projects an improvement to solve this problem.Count on us for your next visit to the city.We will try to give you a better room.Have a safe trip home.Greetings.

Dear guest.Thank you for answering our survey.We understand that the breakfast service was good but would have liked an improvement.We value your opinion and we will work on this improvement.We hope you have a safe trip home.Kind regards.Cristian Mera.Deputy Manager.

Felipe.Thank you for choosing Pullman Viña del Mar hotel.We value the comments with which you have commented your stay. Our priority is to provide excellent service and make our guests feel happy.We hope to welcome you again on your next visit to Viña del Mar.Greetings.Cristián Mera.Deputy Manager.

Patrick.We very much appreciate your comments regarding your stay at the Pullman Vina del Mar San Martín. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Cristián Mera.Deputy Manager.

Carlos.Gracias por la pronta respuesta a nuestra encuesta de evaluación.Lamentamos que su experiencia no haya sido tan buena como esperaba.Contamos con alternativas de habitaciones de mayor tamaño que seguramente serán de su agrado para una próxima ocasión.Nuestro estacionamiento cuenta con seguridad las 24 horas y es de exclusivo uso de nuestros huéspedes.Será un gusta trabajar para que su próxima estadía sea mucho mejor.Estaremos atentos a su próxima reserva.Cristián Mera.Deputy Manager.

Thank you very much for choosing the Pullman Viña del Mar hotel.We appreciate the good evaluation and positive comments.We will work on improving our dinner service as we understand that it can be better.We hope you have a good trip back.Greetings.Cristian Mera.Deputy Manager.

Muchas gracias por haber contestado nuestra encuesta de eveluación.Compartiremos su encuesta con nuestro equipo quienes sin duda estarán felices de ver que disfrutó de nuestro servicio.Esperamos que nos vuelva a elegir para sus próximas visitas a la ciudad.Saludos cordiales.Cristián Mera.Deputy manager.

Christine.Thank you for answering our survey.We are happy to see that you enjoyed your stay and that you have a pleasant memory.We seek that each client feels at home and so they want to return.It will be a pleasure to serve you again.Have a nice trip.Greetings.Cristian Mera.Deputy Manager.

Liz.Thank you very much for giving us a positive rating.Our goal is to exceed the expectations of our customers.We have facilities and a human team willing to deliver an excellent service.We wish you a good return trip.Kind regards.Cristian Mera.Deputy Manager.

Adrienne.Thank you for qualifying your experience at Pullman Viña del Mar.We are very happy to see that your stay was successful.We seek that each client feels comfortable and give the confidence of wanting to return.It will be a pleasure to serve you again.Greetings.Cristian Mera.Deputy Manager.

Douglas.Gracias por habernos elegido.Es un placer para nosotros ver por su evaluación que cumplimos con sus expectativas. Nuestra meta es lograr que cada cliente se sienta bien atendido.Deseamos desde ya que tenga una excelente semana y esperamos volver a atenderlo.Saludos cordiales.Cristián Mera.Deputy manager.

Thank you for visiting Pullman San Martin.We are sorry that your stay has not been pleasant.We will work to work on the necessary improvements that allow us to improve the points that you have pointed out to us.We will gladly receive you again looking to provide you with a better service.We hope to serve you again.Cristián Mera.Deputy Manager.

Stepan.Thak you for the excellent qualification with which he has qualified us.At Pullman San Martín we seek to provide a quality service so that our guests have the confidence to return for good service.We hope to be able to receive you again.Best regards

We are happy to know that our service was to your liking.At Pullman San Martín we seek to provide excellent service to each client so that they can rest and enjoy their stay.We hope to have the opportunity to receive you again.Regards.

Rodrigo.Thank you for choosing Pullman San Martín.We are very sorry that your experience has not been good.At Pullman we work to provide solutions for guests.We will work hard to make your experience much better on your next stay.Regards.

Thank you for answering our survey.We see that you enjoy our service, although there are details to improve such as the public areas.We appreciate your comments and hope to welcome you back at our hotel.Greetings.Cristian Mera.Deputy Manager.

Rodrigo.Thanks for his review.Your opinion is very valuable to us and helps us a lot to improve the quality of our service.As a Pullman hotel we seek to provide a service equal to that of the rest of our peers. We will seek to match the excellent service that sets our company apart.We hope you will say enjoying Pullman on your next stays around the world.Best regards.Cristián Mera.Deputy manager.

Mariette.Thank you for answering our survey.We are sorry for the issues you had with our parking lot. We are currently working on improving this service in order to make it more comfortable.We welcome your comments and we will work to improve every day.Best regards.Cristian Mera.Deputy Manager.

Mr James.Thank you for making contact with us.Please accept out apologies for the issues at check in.As a team we are going to work on this problem vecause we dont want happened again.We really appreciate you as a frequent customer and we hope to have the opportunity to give you a much better servive on your next stay with us.Thank you again very much for your coments.Best regards.Cristián Mera.Deputy Manager.

Ignacio.Thank you for giving us the best rating.We work so that each client feels well cared for.We will share your comments with our team in order to keep our motivation up.Best regards.Christian Mer.Deputy manager.

Estimado Ricardo, Agradecemos el tiempo dedicado a responder nuestras encuestas, además de sus comentarios respecto a la experiencia que tuvo en su estadía. Es muy importante para nosotros su opinión para continuar mejorando en el servicio hacia nuestros huéspedes. Extendemos nuestra gratitud en su preferencia con nosotros, esperamos contar con su grata presencia, prontamente. Afectuosamente, Equipo Pullman San Martín