I've had a very good experience, I 've stayed 3 or 4 times here. First time we stayed there, we had an issue with smoke smell, even when we booked for a non smoking room but they attempted to solved, and since do not smoke law began is amazing how clear and fresh smells the entire hotel.
Paulina from Santiago, Chile
Inaugurated in 1930/ the Vina del Mar Casino possesses beautiful and spacious salons where visitors can enjoy games/ such as …More
This is a great location. We walked to the beaches, Fonk museum, and out for dinners. They have secure covered parking. The staff has good English and the breakfast was great. These two nights were so much better then the more expensive one on the hill in Valpariso!
Conveniently located in the midtown and business area of Viña Del Mar, within walking distance to the beaches of Caleta …More
I was visiting my son who was studying abroad in Vina Del Mar/ Valparaiso area and it was a great treat for both of us to stay there. The views from the room were spectacular, especially watching the sunsets. The ocean waves crashing against the rocks, the view, the room, etc. all made for a great stay. We had a double room which was spacious and very well decorated. The bathroom was modern and updated and the room had a refridgerator which I removed some stock items to use. The meals were all very good and the breakfast (included ) was plentiful with a large selection of typical breakfast foods, fruits, pastries and lunch meats. The work out room was large with a good selection of equipment. We did not use any of the spa services so I cannot comment on those. The lack of a 'free " hot tub was my only complaint. There appeared to be a hot tub on the roof but it was cold...maybe in season it is warm. The roof pool and view were also spectacular even though it was too cold to use the pool during our visit. Reading and reflection time there were awesome.
Though it seemed as if most of the guests were couples, it was very comfortable for my son and I . I highly recommend the hotel. We were there for two nights and I stayed at two other places for my 5 night visit. I am glad I experienced different venues bit this was by far the best.
The staff was courteous and helpful, and the downstairs bar (and breakfast restaurant) was great. The rooms were modern and had good wireless access, but the street noise from the front side (Esmeralda) made it almost impossible to sleep, especially with an open window to let some cool air in. The staff moved us to a back room (facing a courtyard) and it was great. No parking at the hotel, but they validate for a harborside garage about four blocks away. Also, since Esmeralda is really busy it is hard to load and unload without blocking a lane of traffic. Another big advantage of the hotel is the proximity to the Concepcion Elevator up to the hilltop area with great restaurants, views and galleries.
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