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Reviews of Cabañas El Cielito

3 out of 5
Cabañas El Cielito
Av. Villa del Mar SN, Villa del Mar, JAL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 50 out of 74 reviews" "
Rating 8 - Good. 18 out of 74 reviews" "
Rating 6 - Okay. 5 out of 74 reviews" "
Rating 4 - Poor. 0 out of 74 reviews" "
Rating 2 - Terrible. 1 out of 74 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

jeff

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Crystal

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable Casitas on an amazing beach. Staff is helpful and kind. Suites are amazing. Grounds are well kept. They even lit a bonfire for us on the beach and brought us marshmallows ♡ We love it every time we come.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So relaxing.
Such a great little spot to relax away from the tourist hoards . Deserted beach. Infinity pool. Friendly staff. Great breakfast.
Stayed 3 nights in Nov 2023

10/10 Excellent

Kevin

Stayed 1 night in Sep 2023
Response from Cabañas el Cielito on 3 Nov 2023
First of all we would like to say thank you for your preference, your opinion and comments is very important for us,they help us to improve, it has been a pleasure to have you with us. We hope to see you soon! Kind Regards,

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Cabañas El Cielito on 12 Jun 2023
Buen dia, muchas gracias por sus comentarios para nosotros son muy importantes para seguir mejorando, ha sido un placer que se haya quedado con nosotros y esperamos verlo pronto

10/10 Excellent

Diane

Stayed 2 nights in Mar 2023

10/10 Excellent

Brandon

Stayed 2 nights in Nov 2022

10/10 Excellent

Jeffrey Moll

Stayed 2 nights in Oct 2022

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PARADISE
Stayed 4 nights in May 2021

2/10 Terrible

Lourdes

Travelled with family
Disliked: Staff & service
They didn't have, any supplies,of food, they were,
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very nice and quiet.
Stayed 2 nights in May 2021
Response from Cabañas el Cielito on 17 May 2021
thanks for stay with us and for your comments, we hope see you again soon. best regards

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend family getaway
Love this property! The view is outstanding. We loved hanging by the pool and watching the sunset. There is a restaurant on site and the food is great overall. It’s very quite at night and the ac worked excellent in our room. Only complaint is that one of our beds was harder than we would have liked.
Stayed 2 nights in Feb 2021
Response from Cabañas el Cielito on 8 Mar 2021
Thanks for your comments, are very important for us. will hope see you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from Cabañas El Cielito on 10 Mar 2020
Buen dia, muchas gracias por sus comentarios para nosotros son muy importantes para seguir mejorando, ha sido un placer que se haya quedado con nosotros y esperamos verlo pronto

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A million dollar view, good food, great value, nice people. This is not a 5 star.
Stayed 1 night in Feb 2020
Response from Cabañas El Cielito on 12 Feb 2020
First of all we would like to say thank you for your preference, your opinion and comments is very important for us,they help us to improve, it has been a pleasure to have you with us. We hope to see you soon! Kind Regards,

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Cabañas el cielito on 28 Jan 2020
Thanks.

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jan 2020
Response from Cabañas el Cielito on 23 Jan 2020
Gracias por su retroalimentacion

10/10 Excellent

CN, San Francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Especially Christian, Julie, Manuel and cooks. They took care of our family's (husband, wife and 2 kids) vegetarian needs quite nicely. The location is unmatched. Turtle show was unique. Love our vacation at this property.
Stayed 6 nights in Nov 2019
Response from Cabañas El Cielito on 26 Nov 2019
First of all we would like to say thank you for your preference, your opinion and comments is very important for us,they help us to improve, it has been a pleasure to have you with us. We hope to see you soon! Kind Regards,

8/10 Good

Verified traveller

Stayed 9 nights in Mar 2019
Response from Cabañas El Cielito on 3 Apr 2019
First of all we would like to say thank you for your preference, your opinion and comments is very important for us,they help us to improve, it has been a pleasure to have you with us. We hope to see you soon! Kind Regards,

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very delightful. The food was good as well as the service. The room were clean and comfortable. I would definitely return there.
Stayed 1 night in Mar 2019
Response from Cabañas El Cielito on 3 Apr 2019
First of all we would like to say thank you for your preference, your opinion and comments is very important for us,they help us to improve, it has been a pleasure to have you with us. We hope to see you soon! Kind Regards,

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2019
Response from Cabañas El Cielito on 3 Apr 2019
First of all we would like to say thank you for your preference, your opinion and comments is very important for us,they help us to improve, it has been a pleasure to have you with us. We hope to see you soon! Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2019
Response from Cabañas El Cielito on 3 Apr 2019
First of all we would like to say thank you for your preference, your opinion and comments is very important for us,they help us to improve, it has been a pleasure to have you with us. We hope to see you soon! Kind Regards,

10/10 Excellent

Elizabeth, Juneau

A lovely lush property above a long sandy deserted beach! Friendly staff, great food and drinks that are affordable. A secluded spot perfect for stargazing. It was worth the drive for sure!
Stayed 1 night in Nov 2018
Response from Arlen Diaz on 26 Nov 2018
First of all we would like to say thank you for your preference, it has been a pleasure to have you with us. We hope to see you soon! Kind Regards,

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Weekend Getaway Place
Nice place very remote. rooms are pretty good. its best as a romantic getaway! We missed the turtle season, so we were bummed but otherwise an amazing place to escape Puerto Vallarta for a weekend! Hotels.com made a mistake and did not send our reservation to them so we lost our two separate rooms but they were great and even thought the hotel was fully booked, some how squeezed our group of 4 into one large cabin!
Stayed 1 night in Oct 2018
Response from Arlen Diaz on 16 Oct 2018
First of all we would like to say thank you for your preference, thanks four your opinion is very important for us, it has been a pleasure to have you with us. We hope to see you soon! Kind Regards,

6/10 Okay

Darryl, Vancouver,BC

Liked: Cleanliness, staff & service, property conditions & facilities
nice infinity pool
Its a very nice place to stay to get away from vallarta for a few days. The staff were friendly and helpful. There are a mix of families, couples and kids. If you are looking for just quiet time, then this might not be the place for couples. Very beautiful grounds.
Stayed 2 nights in Jan 2018
Response from Arlen Diaz on 19 Jan 2018
Thanks for your comments, are very important to us.

10/10 Excellent

María , Lebanon Tennessee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful, quiet, beautiful
Planining to go back , unforgetable ,the staff very helpful, activities available
Stayed 6 nights in Oct 2017
Response from Arlen Diaz on 11 Nov 2017
thanks we will waiting, we will be a pleasure

10/10 Excellent

Joel, Churubusco, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little piece of paradise.
Wonderful 2 weeks spent at Cabanas El Cielito. The staff was fantastic. They tried their best to provide everything we needed during our stay, even though our Spanish was very limited. A very special thanks to Fatima in the restaurant/bar for going above and beyond in helping us (she helped so much with the language). The food was excellent. All the staff was helpful and was always smiling. Beautiful piece of property.
Cabanas El Cielito sunset
Lover's Beach
Secluded beautiful Mayto Beach
Areadeaca kayaking lagoon in Mayto

10/10 Excellent

MC, Idaho

Liked: Cleanliness, staff & service, room comfort
Beautiful and quiet
Cielito is about 2.5 hrs from PVR - we arrived in the late afternoon and paid for a private transfer. It was pricey but convenient. There were conflicting reviews on the road, but it seemed fine to us - paved most of the way, and the last part was dirt with some potholes. Not bad at all. I probably would rent a car if we go again. They had us down for 2 rooms and we had a bit of trouble communicating. There was one employee who spoke English very well, and everyone else that we encountered did not speak any English. My husband speaks a bit of Spanish so we were able to fumble through. Wifi was only working during the day, and no cell service at all. The ocean was ROUGH - the waves were so loud at night that it kept me awake. The beds were very hard but not uncomfortable. The room was fairly clean - we weren't expecting spotless but hoped for generally clean and that's what it was. The sheets and towels weren't changed at all while we were there (4 nights). It would have been nice to have fresh towels. The pool deck was nice and quiet during the week but Sat/Sun was pretty busy (relative to the size). Pool could use some repairs but they cleaned it regularly. Food was decent. Not a lot of variety but it was good. Overall a good experience if you want to relax and get away from it all.

6/10 Okay

Verified traveller

Liked: Staff & service
The location is incredible! The servers speak little to no English, which can pose some difficulty in ordering food or arranging a massage. But the meals that come out of that little kitchen are tasty, and the vibe here is truly laid back.

10/10 Excellent

Heather, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place with wonderful and helpful staff.
I wound recommend this place to anyone. It has a beautiful beach that goes for miles in front of hotel. Staff are very helpful and were very kind when I wasn't feeling well. Staff do there best to make it a special holiday with lots of recommendations of day trips. My room faced the ocean which was beautiful. Pool very clean and had a beautiful view of the beach. Got to experience releasing turtles in front of our place. Only issue was the showers that did not always have hot water. This place is not the Hilton but even better if you like Rustic.

10/10 Excellent

jeffrey and JoJ, Charleston Sc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Remote
A great place to stay that is away from EVERYTHING. The staff was very accommodating. The restaurant was great and the food very good. The small bungalows are very spacious overlooking the ocean

10/10 Excellent

Melanie, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful, beautiful remote location
The drive was worth it! We drove in from PVR following Google maps which we wouldn't recommend. Get directions from the property before you go if you aren't familiar with the area. Most of the ride was fine, though slow and we live in the US so it was definitely different. However, the last 18km Google took us on a dirt road surrounded with lush vegetation - fully isolated. We fell asleep to crashing waves, we walked on the beach, alone, no one else on the beach. We watched the sunset from the infinity pool. It is rustic but a great way to decompress.

8/10 Good

Max , Los Angeles, CA

Liked: Staff & service
Beautiful, quiet getaway
If you've come to cabanas, you've most likely come to get away from it all. This hotel is about 2.5hrs south of Puerto vallarta, and if you've rented a car it's quite difficult to drive to mainly due to the bad conditions of the roads, which are dirt much of the time. I rented a small car, not knowing is have to be on bumpy dirt roads. I probably should have got a heftier vehicle. Once arriving at the cabanas, the staff speaks no English. Make sure you brush up on your Spanish skills. The staff was extremely friendly though, all females, and they were also great cooks. All the food is delicious (shrimp tacos especially). The view from the hotel is insane. Beautiful. An infinity pool overlooks the beach. The beach itself is not swims ble though due to the ferocious waves that crash right on the shore line. You're liable to be swept away or smacked by a wave of you get too deep. There's a river along one side of the cabanas which you can kayak along. They also breed turtles right there on the beach so I helped dig up about 80 hatched turtles then released them into the ocean. The wifi signal is very weak and about half of the time it doesn't work at all. There is no cell service around there whatsoever. The pools are nice but the hot tub is not heated and the pool should probably be cleaned more often. If you are someone who is used to being more pampered by bigger resort style hotels then this place may not be for you. No air conditioning in the room. I loved it though.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to relax...
It was a long rough road to get there but it was all worth it. Everybody was so nice and food and drinks are amazing. I would definitely come back to this place and forgot to mention you can kayak 24/7 if you want for free. There was a calm water for that with lots of fish and crabs and you can enjoy the waves if the Pacific as well then unwind at night in the warm infinity pool. Perfect getaway!

8/10 Good

Oscar Leal, Monterrey, México.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel away from civilization
If you're looking for something more nature-related, this is the perfect place. Away from the noisy cities and close to the nature. The food is excelent, the beach is a little bit dangerous, more surf oriented, but nearby there are beaches where people can actually swim. The hammocks are a very nice touch of the cabins. Nature related also means more contact with local animals and insects, there are a lot of crabs and lizards. The sound of the sea is strong, because of the big waves and the sunsets are amazing. Nearby (10-15 minute drive) you can go to Tehuamixtle and Mayto beaches, if you are fortunate enough to see the love beach, you'll be amazed.

10/10 Excellent

Daniela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Luis Hiram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar rodeado de naturaleza seguro y cómodo,
Stayed 2 nights in Sep 2023
Response from Cabañas el Cielito on 3 Nov 2023
Buen dia, muchas gracias por sus comentarios para nosotros son muy importantes para seguir mejorando, ha sido un placer que se haya quedado con nosotros y esperamos verlo pronto

10/10 Excellent

Armando

Stayed 4 nights in Aug 2023

8/10 Good

MANUEL ANTONIO

Stayed 3 nights in Jul 2023

10/10 Excellent

Carolina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
EXCELENTE
Stayed 1 night in Jun 2023

10/10 Excellent

EDGAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy atentos todos, aun cuando estaban construyendo aun lado no fue molesto
Stayed 1 night in May 2023
Response from Cabañas El Cielito on 12 Jun 2023
Buen dia, muchas gracias por sus comentarios para nosotros son muy importantes para seguir mejorando, ha sido un placer que se haya quedado con nosotros y esperamos verlo pronto

10/10 Excellent

LUCIA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Me encanto realmente pude descansar ya que en la noche solo se escucha las olas Del Mar
Stayed 1 night in Mar 2023

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal, las instalaciones y la comida exelente
Stayed 2 nights in Dec 2022

10/10 Excellent

EDGAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy bueno
todo muy bien, solo dos comentarios que nos hicieron de forma desagradable, pero fuera de eso muy recomendado
Stayed 2 nights in Sep 2022
Response from Cabañas El Cielito on 19 Oct 2022
Buen dia, muchas gracias por sus comentarios para nosotros son muy importantes para seguir mejorando, ha sido un placer que se haya quedado con nosotros y esperamos verlo pronto.

8/10 Good

EDGAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable y recomendado
La mayoría fue bueno, unos pocos detalles de atención y trato que nos dieron, pero la mayoría del personal si nos atendió bien
Stayed 2 nights in Sep 2022
Response from Cabañas El Cielito on 19 Oct 2022
Buen dia, muchas gracias por sus comentarios para nosotros son muy importantes para seguir mejorando, ha sido un placer que se haya quedado con nosotros y esperamos verlo pronto

10/10 Excellent

Adalberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente viaje
Stayed 2 nights in May 2022
Response from Reservaciones Veronica Muñoz on 17 May 2022
Agradecemos tu comentario.... y esperamos tu proxima visita. "El cielito un sueño hecho realidad"

10/10 Excellent

Nidia Karen Castillón

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar y excelente servicio
Stayed 1 night in May 2022
Response from Reservaciones Veronica Muñoz on 17 May 2022
Agradecemos tu comentario.... y esperamos tu proxima visita. "El cielito un sueño hecho realidad"

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service
Mucho Bueno
Stayed 2 nights in Apr 2022
Response from Cabañas el Cielito on 20 Apr 2022
Buen dia, muchas gracias por sus comentarios para nosotros son muy importantes para seguir mejorando, ha sido un placer que se haya quedado con nosotros y esperamos verlo pronto

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó! Es súper bonito, tranquilo y el personal muy amable. Recomiendo que traigas repelente porque a mi me devoraron. Y casi no hay internet así que puedes aprovecharlo como desconexión
Stayed 4 nights in Aug 2021
Response from Cabañas el Cielito on 14 Oct 2021
Muchas gracias por sus comentarios son muy importante para nosotros, esperamos verlos pronto.

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Lo que no me gustó la entrada demasiado tarde, y para la salida muy exactos, además tenía un desayuna y jamás ni Expedia ni la administración me avisaron lo.de.un desayuno al que tenía derecho y que no se me dió.
Stayed 1 night in May 2021
Response from Cabañas el Cielito on 17 May 2021
Buen dia, que pena por la confusión, como el desayuno lo tenemos incluido en todas las reservas, y al hacer la reserva en linea se menciona que lo incluye, en el hotel damos por hecho que el cliente sabe, el desayuno incluido es continental, como servicio ofrecemos la carta en caso de que el cliente desee un desayuno mas completo. lamentamos la confusión al respecto y esperamos nos de la oportunidad de volver a quedarse con nosotros.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay aviso por parte de ustedes acerca del pesimo camino para llegar, Maps te manda por un camino no conocido en el que hice tres horas por terraceria dañando mi automovil.
Stayed 2 nights in Dec 2019
Response from El Cielito on 16 Jan 2020
Primero que nada gracias por sus comentarios, para nosotros son muy importantes para mejorar, el camino después de lluvias se pone un poco descuidado, y se arregla constantemente, esperemos nos de la oportunidad de hospedarse nuevamente con nosotros para mejorar su experiencia en unas próximas vacaciones