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Reviews of Hotel Campanario de la Villa

3.5 out of 5
Hotel Campanario de la Villa
Carrera 11a #12-47, Villa de Leyva, Boyacá

Reviews

8.8

Excellent

Rating 10 - Excellent. 40 out of 65 reviews" "
Rating 8 - Good. 13 out of 65 reviews" "
Rating 6 - Okay. 6 out of 65 reviews" "
Rating 4 - Poor. 4 out of 65 reviews" "
Rating 2 - Terrible. 2 out of 65 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Naranjo

Travelled with family
Liked: Amenities
Excellent service, great location, very clean and comfortable rooms.
Stayed 4 nights in Mar 2024

10/10 Excellent

Yaritza, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it.
Stayed 2 nights in Feb 2024

8/10 Good

Feridun, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, amenities
Hotel was beautiful, clean and organized. Customer service was top notch, everyone there was really nice and respectful towards the guest. Definitely recommend staying here.
Stayed 3 nights in Mar 2024
Response from Hotel Campanario de la Villa on 30 Mar 2024
Estimada Gabriela¡Muchas gracias por compartir tu experiencia con nosotros! Nos alegra enormemente saber que encontraste nuestro hotel hermoso, limpio y organizado. Brindar un servicio al cliente de primera categoría es algo en lo que nos esforzamos constantemente, y nos complace saber que nuestro equipo fue amable y respetuoso contigo durante tu estancia.Tu recomendación significa mucho para nosotros, y estamos sinceramente agradecidos por tus amables palabras. Fue un verdadero placer tenerte como nuestro huésped, y esperamos poder recibirte nuevamente en el futuro.

10/10 Excellent

Belkis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
At fist we got confused with paying at the property but the gay at front office were nice and patient trying to let of know we didn’t pay off to Expudian. Very helpful nice staff. Very good communication and service all time We recommend this property for a nice staying
Stayed 2 nights in Mar 2024
Response from Hotel Campanario de la Villa on 30 Mar 2024
Estimado Belkis¡Nos alegra muchísimo saber que tu estadía en el Hotel Campanario de la Villa haya sido tan satisfactoria y agradable! Es un honor para nosotros leer tus amables palabras sobre nuestro personal profesional, nuestra cocina, la limpieza y la belleza de nuestro jardín.Además, estamos encantados de que Genzel haya contribuido a hacer que tu estancia sea aún más especial con su ayuda. Transmitiremos tus gracias a Genzel y a todo nuestro equipo.Esperamos poder darle la bienvenida nuevamente en el futuro y brindarte otra maravillosa experiencia en Villa de Leyva.

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most I love to stay in Hotel Campanario de la Villa is the professional staff , overall kitchen,clean , gardening look so beautiful, thanks to Genzel all your help yesterday and today , thanks for making my family stay at Villa de Leyva so nice.
Response from Hotel Campanario de la Villa on 30 Mar 2024
Estimado Roberto¡Nos alegra muchísimo saber que tu estadía en el Hotel Campanario de la Villa haya sido tan satisfactoria y agradable! Es un honor para nosotros leer tus amables palabras sobre nuestro personal profesional, nuestra cocina, la limpieza y la belleza de nuestro jardín.Además, estamos encantados de que Genzel haya contribuido a hacer que tu estancia sea aún más especial con su ayuda. Transmitiremos tus gracias a Genzel y a todo nuestro equipo.Esperamos poder darle la bienvenida nuevamente en el futuro y brindarte otra maravillosa experiencia en Villa de Leyva.

4/10 Poor

ALVARO, Barranquilla

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
No air conditioner/ room really hot / a lot of noice dance places nearby /
Stayed 1 night in Mar 2024

10/10 Excellent

Leticia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and hotel was very clean and comfortable. Breakfast was delicious and the staff was super attentive
Stayed 2 nights in Feb 2024

6/10 Okay

MARTIN

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Great facilities but very poor service; I didn't feel a commitment from the staff with the customers
Stayed 2 nights in Feb 2024

10/10 Excellent

Danuta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful good breakfast and super friendly stuff
Stayed 1 night in Feb 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Campanario De la Villa is an above-average boutique hotel just a two minute walk to the main plaza in Villa de Leyva. The property is generally well maintained and clean to experienced traveler standards. Our room (206) was nicely appointed, with a small balcony facing the very lightly trafficked street, a fireplace and lovely high ceilings throughout. The bathroom is large with natural lighting, and a large acrylic tub/shower combination. The king-size bed was pleasantly firm but compliant and all of the bed linens were in excellent shape. As the neighborhood is so quiet in the evenings - a good night's sleep is very easy to have. Why not 5-stars? Well, the property is not particularly luxurious. And the (included in our rate) breakfast was particularly disappointing in that there's little variety, and that nearly everything needed to be sent back as it was lukewarm. (I understand that early week is slow, but that's no excuse for indifferent food quality). The hotel staff were all friendly although we only spoke Spanish. As a popular tourist destination, we did observe that there always seemed to be someone with some English in the stores and restaurants, which is a pleasant surprise. My best recommendation for this property is that we liked it sufficiently enough to have already planned our return.
Stayed 2 nights in Dec 2023

10/10 Excellent

Sandra

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at Hotel Campanario in Villa de Leyva was nothing short of exceptional. From the moment we arrived until our departure, every aspect of our experience exceeded expectations. The hotel's warm and inviting atmosphere immediately made us feel at home. The staff members were not only professional but also incredibly friendly, always ready to assist with a genuine smile. The hotel's location is strategic. Whether enjoying breakfast on the terrace or relaxing by the pool, the serene atmosphere provided a welcome escape from the hustle and bustle of daily life. We look forward to returning to Hotel Campanario for another delightful stay in the future
Stayed 4 nights in Sep 2023

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Tha hotel is beautiful very well maintained and the staff is very professional and friendly our interactions with Tania and Alex was very good they help us with tours and places to visit
Stayed 4 nights in Jun 2023

10/10 Excellent

Adriana

Stayed 4 nights in Jun 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quality stay on quiet street near city cente
We got a family room since all the area hotels were heavily booked for the holiday weekend and were pleased it was even larger and more roomy than the photos showed. The king bed was super king could sleep 5 easily with a twin bed on the first floor but two very large twins on the second floor. So we we not unhappy not being able to book a second room for our 35 year old son-it was very comfortable for him and us.It worked out well. Great location and good restaurant in heavy restaurant area only 2 blocks from Plaza Mayor. Great staff and beautiful setting. Quiet side street except for Pentacostal Church singing across the street but that was not noticeable. Son loved the pool with bar service as comfortable and conveinent-only closed early at 8PM on nights of big fiesta on the plaza.
Stayed 3 nights in Jun 2023

10/10 Excellent

Gloria

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I liked this property because the bathroom has very good sunlight, the shower is very good. In general everything was clean. Also the customer service was very friendly.
Stayed 2 nights in May 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and establishments
Stayed 1 night in Apr 2023

10/10 Excellent

Barbara, miami

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with parking, good restaurant, and pool area. Staff was attentive and professional.
Stayed 7 nights in Mar 2023

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, the property is beaitiful and well maintained.
Stayed 1 night in Jan 2023

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones son super limpias, hermoso hotel, y lo que más me gustó fue la atención de todo el personal, excelente. Sin duda alguna volveré
Stayed 4 nights in Nov 2022

10/10 Excellent

olga, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Friendlys of the staff and the hotel was very clean and neat
Stayed 2 nights in Oct 2022

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, friendly staff. Great location close to local plaza
Stayed 1 night in Jul 2022

10/10 Excellent

Silvia

Stayed 1 night in Apr 2022
Response from Gracias on 30 Apr 2022
Muchas gracias por tenernos en cuenta. Estamos para proporcionarte el mejor de los servicios. Feliz día y pronto regreso.

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

2/10 Terrible

Jason, Oklahoma City

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The night manager looked up my gf on Facebook and attempted to friend her, and like alot of her pictures. Completely unprofessional! Screen shots coming soon!!! Absolutely disgusting!!!!
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Hotel is not as private as I thought. Noisy. People talking all the time since 6:00am. Service could be better. Average hotel.
Stayed 3 nights in Sep 2021
Response from Admon Grupo Hotelero Campanarios on 21 Oct 2021
Gracias por elegirnos como su alojamiento de preferencia, para nosotros es muy importante conocer su opinión la cual nos ayuda a mejorar constantemente, así mismo, es gratificante informar que se tomaron las medidas correspondientes, esperamos encontrarnos en una próxima ocasión. Att: Admon Grupo Hotelero Campanarios

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in a great place
Everything OK, nice people, decent breakfast. mattresses are on the cheap side so uncomfortable.
Stayed 3 nights in Jul 2017

8/10 Good

CARLOS

Liked: Cleanliness, staff & service
above average stay
really good hotel with come limitations

10/10 Excellent

P , Florida, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ambiance and design of this hotel was relaxing
Great Hotel Desk service. Any time we needed something we received it right away. They open the doors for you to enter in with your vehicle to a private courtyard. The hotel interior design was unique and interesting. The beds are super comfortable and if you have a fireplace it was fun at night to have the hotel staff come and light it for you. The service in the hotel restaurant for breakfast which was included with our room price was delicious. Even though it was a limited menu; they served fresh squeeze OJ, fresh cut melons or pineapples, eggs cooked to order, bread, butter, jam and coffee. We did not get to use the pool but was clean and looked fun. A quiet location in Villa de Leyva.

10/10 Excellent

K, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel in a beautiful town
We were in Villa for a wedding and absolutely loved the hotel. I was very surprised on how beautiful the hotel was. It was completely renovated, the room was large and modern and the bathroom was beautiful and super clean. The breakfast was delicious and the service was superb. The location was fantastic, walking distance to everything. The hotel had a great pool, jacuzzi and sauna. Bring comfortable shoes as the whole town is made of large stones and are very hard to walk on.

8/10 Good

Iriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in an excellent location. Clean, comfortable rooms and very friendly staff.

2/10 Terrible

bachelor, Newark, DE

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Good facilites with the worst service
The hotel itself is really characteristic, decorated colonially and elegantly. The location is also perfect, just 3 blocks from main plaza. However, the service is horrible. First, its swimming pool is open at 10 AM and then close at 7 PM. Are you kidding? Most of people coming to Villa de Leyva want to be relax. Such a tough Schedule makes tourists not enjoy the pool. Second, this hotel provides the worst breakfast I experienced. Just some pieces of bread, some tiny pieces of fruit, and gramble egg. That is all. It is absolutely a joke for hospitality industry. Finally, I want to have a room at the second floor, but the staff refused me. She said the rooms in the second floor are dangerous because of sudden storm. I am not sure about that. But the room in the first floor is extremely smelly and dark. I paid around $100 US dollar she gave me the worst room.

8/10 Good

RUBEN

Liked: Cleanliness, staff & service, property conditions & facilities
Good place. very good location. Very attentive and friendly staff Ruben
Stayed 2 nights in Apr 2024

10/10 Excellent

Omar E.

Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar muy agradable
Stayed 2 nights in Mar 2024
Response from Hotel Campanario de la Villa on 30 Mar 2024
¡Nos alegra mucho saber que disfrutaste de tu estancia! Siempre estamos aquí para ofrecerte una experiencia maravillosa cada vez que nos visites. ¡Esperamos verte pronto de nuevo!¡Saludos cordiales!

4/10 Poor

Gustavo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
El servicio en el restaurante fue pésimo, el personal totalmente desinteresado.
Stayed 1 night in Jan 2024

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel were very kind
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Hotel
Excelente Hotel, su ubicación es la mejor, habitaciones muy cómodas y limpias, a dos cuadras de la Plaza, algunas pequeñas observaciones: Les falta en las habitaciones secador de pelo, las mesas del restaurante podrían colocar manteles, la atención del personal en el restaurante podría ser mejor. De todas formas excelente hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres agréable mais manque d’insonorisation réveillez à 2h du matin par des bruits de rue ….espace Hamam et piscine seulement sur réservation …avec bonnet de bain obligatoire 😟
Stayed 2 nights in Nov 2023

10/10 Excellent

Anne

Stayed 1 night in Oct 2023

8/10 Good

Milton E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel bueno.
El personal amable, el servicio un poco lento y el parqueadero un poco pequeño, aun cuando tienen convenio con un parqueadero cercano.
Stayed 3 nights in Sep 2023

10/10 Excellent

Yenny S

Stayed 4 nights in Jun 2023

10/10 Excellent

Alexander

Stayed 1 night in Jun 2023

8/10 Good

Gabriel A.

Stayed 1 night in May 2023

6/10 Okay

Diego

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

CARLOS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabuloso
Excelente opción para familia
Stayed 2 nights in Oct 2022

10/10 Excellent

TATIANA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación a 2 cuadras dd la plaza principal, tranquila, no ruidosa, linda estructura, buen servicio
Stayed 1 night in Jun 2022
Response from Tania Sáenz on 17 Jun 2022
Gracias por elegirnos como su alojamiento de preferencia, para nosotros es muy importante conocer su opinión la cual nos ayuda a mejorar constantemente. Att: Admon Grupo Hotelero Campanarios

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sarisfecho
Buen servicio y amabilidad, la comida buena
Stayed 4 nights in Dec 2021
Response from Att: Admon Grupo Hotelero Campanarios on 11 Jan 2022
Gracias por elegirnos su alojamiento de preferencia, para nosotros es muy importante conocer su opinión la cual nos ayuda a mejorar constantemente. Att: Admon Grupo Hotelero Campanarios

10/10 Excellent

MARIA CLAUDIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Att: Admon Grupo Hotelero Campanarios on 11 Jan 2022
Gracias por elegirnos su alojamiento de preferencia, para nosotros es muy importante conocer su opinión la cual nos ayuda a mejorar constantemente. Att: Admon Grupo Hotelero Campanarios

6/10 Okay

WOLLMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERSONAL DE RECEPCION
NOS ESTABAN COBRANDO UNA NOCHE MAS , Y ADEMAS NOS PEDIAS UNAS TARJETAS QUE NUNCA ENTREGARON DE LAS HABITACIONES, Y NUNCA LLEGO LA PERSONA QUE INFORMABA DE LOS SERVICIOS DEL HOTEL
Stayed 1 night in Dec 2021