Bar (on property)

Reviews of Radisson RED Hotel, Vienna

4 out of 5
Radisson RED Hotel, Vienna
Obere Donaustrasse 61, Vienna, Vienna

Reviews

9.0

Wonderful

Rating 10 - Excellent. 86 out of 140 reviews" "
Rating 8 - Good. 37 out of 140 reviews" "
Rating 6 - Okay. 10 out of 140 reviews" "
Rating 4 - Poor. 7 out of 140 reviews" "
Rating 2 - Terrible. 0 out of 140 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is lovely! And the staff are very accommodating and cannot do enough for you. They serve a very good buffet breakfast each morning and in terms of location it’s great. If you choose to walk it’s only a 15-20 minute walk into the center, or there is an exit of the closest underground station just outside the main hotel doors! Highly recommen
Stayed 3 nights in May 2024
Response from Your RED Team on 14 May 2024
Dear ELIZABETH Thank you for taking the time to share your feedback from your visit to Radisson RED Vienna.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson RED Vienna, I look forward to welcoming you back.Sincerely, info Vienna REDRadisson RED Vienna

10/10 Excellent

ELADIO GERARDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great comfortable rooms.
Stayed 3 nights in Apr 2024
Response from Snezhana on 20 Apr 2024
Dear Stephen Thank you for taking the time to share your feedback from your visit to Radisson RED Vienna.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson RED Vienna, I look forward to welcoming you back.Sincerely, Snezhana Todorovska OrgandjievaRadisson RED Vienna

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very comfortable and perfect for one guest, two if youre traveling as a couple! I enjoyed the rooftop bar as the view was great and the service good as well.
Stayed 2 nights in Apr 2024
Response from Constanza on 15 Apr 2024
Dear Michael,Thank you for your kind review! We're delighted to hear that you found your room very comfortable and suitable for solo or couple travelers. It's wonderful that you enjoyed our rooftop bar with its great view and excellent service.Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future!Warm regards,Constanza - Night AuditorRadisson RED Vienna Team

10/10 Excellent

Pranav

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and rooms
Stayed 3 nights in Mar 2024
Response from Your RED Team on 8 Apr 2024
Dear Pranav,Thank you for your feedback! We're glad to hear that you enjoyed our hotel's location and rooms. We strive to provide a comfortable and convenient experience for all our guests. If you have any further comments or suggestions, feel free to let us know. We hope to welcome you back again in the future!

4/10 Poor

Amit

Business traveller
Disliked: Cleanliness, staff & service, amenities
Extremely bad service, first they gave me a dirty room with all the garbage of the previous guest, then when I've asked for assistance getting a day trip they told me they cannot help, when I wanted a snack it basically never came. The window in the room couldn't be opened, really it was an awful experience. I wrote a review in Google and a hotel management answered rejecting my complaints, 2 hours later I came back to the room around 5:00 just to discover that nobody cleaned it. Very poor management I will never go back there again.
Stayed 3 nights in Apr 2024
Response from Nicolas Perez Front Office Agent on 8 Apr 2024
Dear Amit,We're deeply sorry to hear about your disappointing experience during your stay. This falls short of the high standards we aim to uphold for our guests. Please accept our sincerest apologies for the inconveniences you encountered, including the issues with room cleanliness, assistance, and service. We take your feedback seriously and will address these concerns with our team to prevent such occurrences in the future. Your satisfaction is important to us, and we hope to have the opportunity to regain your trust in the future.

10/10 Excellent

teona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, staff was very friendly
Stayed 4 nights in Mar 2024
Response from Nicolas Perez Front Office Agent Radisson Red Vien on 5 Apr 2024
Dear Teona,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us and that our staff left a positive impression. We hope to welcome you back again soon!Warm regards,

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Nicolas Perez Front Office Agent Radisson Red Vien on 5 Apr 2024
Dear BernadetteThank you for your positive review on Expedia! We're delighted you enjoyed your stay. Looking forward to welcoming you back soon!Best regards,

4/10 Poor

Jennifer

Travelled with family
Liked: Staff & service, property conditions & facilities
Good location, nice new hotel, nice rooms, majority of staff also nice. Room maintenance was terrible, no toiletries upon arrival, room barely cleaned, dusty and bedsheets had stains
Stayed 3 nights in Mar 2024
Response from Constanza on 3 Apr 2024
Dear Jennifer,Thank you for sharing your experience with us. We're pleased to hear that you enjoyed our good location, newly renovated hotel, and comfortable rooms, as well as the friendly service provided by most of our staff.However, we apologize for the issues you encountered with room maintenance. Your feedback is valuable, and we will address these concerns with our housekeeping team to ensure that our cleanliness standards are consistently met. We appreciate your understanding and hope to have the opportunity to improve your experience on your next visit.Warm regards,Constanza - Night AuditorRadisson RED Vienna Team

8/10 Good

Afsaneh Saghari, London

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lady called Arisaia in the reception was polite , helpful, friendly , efficient and professional
Stayed 3 nights in Feb 2024
Response from Nicolas Perez on 21 Feb 2024
Dear Saghari,Thank you for recognizing Arisaia's exceptional service during your stay at Radisson RED Vienna. We are delighted to hear that she was polite, helpful, friendly, efficient, and professional.Your kind words are a great encouragement for our team, and we'll be sure to pass on your compliments to Arisaia.We appreciate your feedback and look forward to welcoming you back to our hotel on your future visits to Vienna.Best regards,

10/10 Excellent

Shmuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful hotel with nice staff. It could be a bit cleaner.
Stayed 1 night in Feb 2024
Response from Snezhana on 17 Feb 2024
Dear Shmuel Thank you for taking the time to share your feedback from your visit to Radisson RED Vienna.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson RED Vienna, I look forward to welcoming you back.Sincerely, Snezhana Todorovska OrgandjievaRadisson RED Vienna

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to city centre, easy to get in .comfortable
Stayed 1 night in Jan 2024
Response from Nicolas Perez on 29 Jan 2024
Dear Guest,Thank you for the outstanding 10-star review on Expedia! We are thrilled to know that you found our hotel close to the city center and easy to access, contributing to your overall comfort during your stay.Your positive feedback is truly appreciated. If you have any additional comments or if there's anything specific you'd like to highlight, feel free to share. We value your input and look forward to welcoming you back for another enjoyable experience.Warm regards,

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was great. Everyone was polite and did a great job with our stay.
Stayed 6 nights in Dec 2023
Response from Snezhana on 29 Jan 2024
Dear David,Greetings from Radisson RED Vienna.We thank you for your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,SnezhanaRadisson RED Vienna

10/10 Excellent

Clinton Praveen, BOURNEMOUTH

Stayed 3 nights in Dec 2023
Response from Nicolas Perez on 29 Jan 2024
Dear Guest,Thank you for taking the time to leave a 5-star review on Expedia! We are delighted to hear that you had a positive experience during your stay. Your high rating is greatly appreciated.If you have any specific comments or suggestions you'd like to share, we'd love to hear more about what made your stay enjoyable. Your feedback is valuable to us as we continuously strive to provide excellent service.We hope to have the pleasure of hosting you again in the future.Warm regards,

10/10 Excellent

CARLOS

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great. My only problem was getting the staff to help us with a couple of twin beds that were loosely put together to form a queen bed, but kept on separating, leaving a big crevice in the middle. They kept putting it back together only to fall back into the hole in the middle of the night.
Stayed 4 nights in Dec 2023
Response from Snezhana on 29 Jan 2024
Dear Carlos,Greetings from Radisson RED Vienna.We thank you for your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,SnezhanaRadisson RED Vienna

10/10 Excellent

Carmen

Stayed 2 nights in Dec 2023
Response from Nicolas Perez on 29 Jan 2024
Dear Guest,Thank you for taking the time to leave a 10-star review on Expedia! We are delighted to hear that you had a positive experience during your stay. Your high rating is greatly appreciated.If you have any specific comments or suggestions you'd like to share, we'd love to hear more about what made your stay enjoyable. Your feedback is valuable to us as we continuously strive to provide excellent service.We hope to have the pleasure of hosting you again in the future.Warm regards,

6/10 Okay

Kassandra

Stayed 1 night in Dec 2023
Response from Nicolas Perez on 29 Jan 2024
Dear Guest,Thank you for taking the time to leave a 6-star review on Expedia! We are delighted to hear that you had a positive experience during your stay. Your high rating is greatly appreciated.If you have any specific comments or suggestions you'd like to share, we'd love to hear more about what made your stay enjoyable. Your feedback is valuable to us as we continuously strive to provide excellent service.We hope to have the pleasure of hosting you again in the future.Warm regards,

10/10 Excellent

jeremy, moore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Nicolas Perez on 29 Jan 2024
Dear Guest,Thank you for taking the time to leave a 5-star review on Expedia! We are delighted to hear that you had a positive experience during your stay. Your high rating is greatly appreciated.If you have any specific comments or suggestions you'd like to share, we'd love to hear more about what made your stay enjoyable. Your feedback is valuable to us as we continuously strive to provide excellent service.We hope to have the pleasure of hosting you again in the future.Warm regards,

10/10 Excellent

Stephen

Travelled with partner
Liked: Amenities
Nice room with good aspect over the city. Comfortable beds and nice decor overall.
Stayed 4 nights in Dec 2023
Response from Snezhana on 29 Jan 2024
Dear Stephen,Greetings from Radisson RED Vienna.We thank you for your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,SnezhanaRadisson RED Vienna

8/10 Good

Tammy, White Rock

Liked: Staff & service, amenities, property conditions & facilities
Great location close to the train station that will connect you with all the attractions, very easy to use! Room was fairly clean, when we checked in a pillow on the bed had black makeup all over it. The bathroom had toothpaste splash marks on the wall. Tea and coffee were not refilled each day, as well as the Kleenex was empty for two days. The rooftop bar is very expensive, but a cool view! Techno music was played with a DJ. Breakfast buffet was really good but a bit overpriced compared to other hotels in Austria.
Stayed 3 nights in Dec 2023
Response from Snezhana on 29 Jan 2024
Dear Tammy,Greetings from Radisson RED Vienna. We thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed the services we provided, as same as sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Radisson RED Vienna in the near future. Sincerely, Snezhana Todorovska OrgandjievaRadisson RED Vienna

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible staff
Hotel staff were absolutely amazing. The receptionist when we were checking in went above and beyond for us. Allowed us check in early after an early flight & treated us to lovely chocolates & rose voucher in the Sarai restaurant to help us celebrate our anniversary. Cleaning staff were great, room was always left lovely for us, coffee & bathroom were always restocked. Really recommend this hotel. Location was perfect very close to centre & train station literally right outside the door. The room had a lovely view of the river & bed was very very comfy & spacious. The bed had 4 pillows 2 were softer & 2 were firmer so suited whatever your preference. The shower was so spacious & had great pressure. The thermostat in the room kept it nice & warm in the cold weather outside however there was no window to open for fresh air but this wasn’t an issue for us. Another great thing was the large television which we could play movies from our phones on. The robot room service impressed us so much. There was a comedy show in the restaurant on Friday evening which was a nice thing to have. Rooftop bar was also gorgeous & staff were great there also. Really can’t recommend this hotel enough would definitely come back.
Stayed 3 nights in Nov 2023
Response from Radisson Red Vienna Team on 19 Nov 2023
Hello, Thank you for sharing your incredible experience! We're thrilled to hear that our team made your anniversary celebration special and that you enjoyed our amenities, location, and services. We'd love to welcome you back for another memorable stay!Best Regards,

6/10 Okay

Ernesto

Travelled with group
Liked: Cleanliness, staff & service, amenities
Rooms were small, stylish but ver dark.
Stayed 1 night in Nov 2023
Response from Radisson Red Vienna Team on 19 Nov 2023
Hello Dear Ernesto, Thank you for your feedback! We appreciate your perspective on the room's style and size. We'll certainly take your comments into consideration for future improvements.Best Regards,

8/10 Good

alex

Stayed 7 nights in Oct 2023

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , metro right outside the hotel . Fun and clean vibes
Stayed 2 nights in Oct 2023
Response from Snezhana on 22 Oct 2023
Dear Rebecca Thank you for taking the time to share your feedback from your visit to Radisson RED Vienna.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson RED Vienna, I look forward to welcoming you back.Sincerely, Snezhana Todorovska OrgandjievaRadisson RED Vienna

10/10 Excellent

REGINEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
River Front
The hotel was nice. It was built in 2021 so it’s still very new and clean. All the staff are very helpful and very polite.
Stayed 3 nights in Oct 2023
Response from Snezhana on 22 Oct 2023
Dear Reginel,Thank you for taking the time to share your feedback from your visit to Radisson RED Vienna.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson RED Vienna, I look forward to welcoming you back.Sincerely, Snezhana Todorovska OrgandjievaRadisson RED Vienna

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with friendly staff.
Stayed 1 night in Oct 2023
Response from Snezhana on 7 Oct 2023
Thank you so much for taking the time to share your positive review about your recent stay at our hotel. We are delighted to hear that you had such a wonderful experience with us.Our team works hard to provide exceptional service and create memorable moments for our guests, and your feedback is a testament to their dedication. We are thrilled that you enjoyed our amenities, comfortable accommodations, and the overall ambiance of our hotel.Best regardsTeam Radisson RED Vienna

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from David on 22 Sept 2023
Dear Andrew, Thank you so much for your feedback for us is value and make us be better.

10/10 Excellent

anthony

Travelled with group
Liked: Amenities
The great service from all the staff
Stayed 3 nights in Aug 2023
Response from Snezhana on 2 Sept 2023
Thank you for your feedback on your stay at Radisson RED Vienna. We are pleased to hear that you enjoyed your stay with us and we hope to welcome you back to our hotel in the near future. If we can be of any further assistance, please do not hesitate to contact us. As you know, we are available 24 hours at the reception. With kind regards, Your RED Team

10/10 Excellent

Anastasios

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, happy employees, great technology
Stayed 1 night in Jul 2023
Response from RED Team on 4 Aug 2023
Dear Anastasios,Thank you very much for your review. We are glad you enjoyed your stay with us.We hope to see you soon :)Take care,Your RED Team

10/10 Excellent

andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Jul 2023
Response from RED Team on 30 Jul 2023
Hello Andrew,We are glad you enjoyed your stay with us. We hope to see you very soon :)RED Team

4/10 Poor

Hazel

Stayed 1 night in Jul 2023
Response from Bilal on 21 Jul 2023
Dear Hazel,Thank you for taking time to write your review, could you please share you point of view about where we have failed you.Best regards,Your Radisson RED-Team

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooftop terrace with friendly bar staff. Rooms were well sound-proofed despite being next to a busy road. Bed was very comfortable.
Stayed 4 nights in Jul 2023
Response from Bilal on 15 Jul 2023
Hey James, Thank you very much for your review, we really appreciate it! We are glad you enjoyed your stay with us. We hope to welcome you very soon :)Take care, - RED Team

10/10 Excellent

rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vienna Red
I was an amazing experience the location is incredible
Stayed 2 nights in Jul 2023
Response from Bilal on 6 Jul 2023
Hello, Thank you for choosing Radisson Red Vienna and for reviewing your stay with us. I am glad you overall enjoyed your stay with us and look forward to welcoming you back again soon! Radisson Red

10/10 Excellent

Stacie

The staff was very friendly and helpful. The room was surprisingly quiet even though it faced the river.
Stayed 3 nights in Jun 2023
Response from RED Team on 2 Jul 2023
Thank you for your feedback on your stay at Radisson RED Vienna. We are pleased to hear that you enjoyed your stay with us and we hope to welcome you back to our hotel in the near future.If we can be of any further assistance, please do not hesitate to contact us. As you know, we are available 24 hours at the reception. With kind regards,Your RED Team

8/10 Good

CAMILLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problems, would stay again
Excellent stay
Stayed 3 nights in Jun 2023
Response from Janos on 29 Jun 2023
Dear Camilla,thank you for your message and that you shared your experience with us. Its a pleasure to have you back by RED Radisson.Best regardsRED Team

6/10 Okay

Muttalip

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Reception was very poor staff really don’t care about customer no porter availeable to carry luggage’s
Stayed 1 night in May 2023
Response from Théo on 31 May 2023
Hello Muttalip ! :)Thanks for your review, this will help us improving our service. Unfortunately, we do not have a portery service.All the best !

10/10 Excellent

Nagayuki

Stayed 1 night in May 2023
Response from Théo on 10 May 2023
Hey Nagayuki ! We are thrilled that you had a wonderful stay with us ! Feel free to come back anytime :DThéo - RED Team

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 2 nights in Apr 2023
Response from Théo on 18 May 2023
Hello Kelvin ! Thanks for your review. We appreciate it :DFeel free to pop in back anytime soon ! Théo - RED Team

10/10 Excellent

Gilad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from Théo on 4 May 2023
Hello Gilad ! Such a kind review, we are happy that you chosed our hotel and enjoyed your stay with us :DSee youu !

10/10 Excellent

Lucrecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Jeremias on 15 Jun 2023
Hi Lucrecia, thank you so much for your awesome review! Happy to see you had a great time here :)Best regards from Vienna

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Response from Kelli on 2 Jan 2023
Dear Sylvia,Thank you so much for your amazing feedback, it means a lot to us! We are looking forward to welcoming you back! Best wishes,

10/10 Excellent

Sylvia

Stayed 5 nights in Dec 2022
Response from Kelli on 2 Jan 2023
Dear Sylvia,We are really happy to see you had a great time with us! Thank you so much for your amazing feedback!Hope to see you back here soon :)All the best,

10/10 Excellent

Sari

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a good location, rooms are very cool, the ones facing the canal have a big window with a view. Staff are nice and helpful.
Stayed 2 nights in Nov 2022
Response from Kelli on 2 Jan 2023
Dear Sari,Amazing! Thank you so much for your kind words, we are really happy to see you had a great time here with us.We wish you all the best and hope to welcome you back soon :)Kind regards,

10/10 Excellent

Kenneth Leslie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and access to public transport. Great breakfast and comfortable bed
Stayed 3 nights in Oct 2022
Response from Yelyzaveta on 29 Oct 2022
Dear Kenneth,Thank you so much for choosing Radisson RED Vienna.Hope to see you soon at our Hotel.

10/10 Excellent

SJean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sharp
Kind, prompt staff.
Stayed 4 nights in Oct 2022
Response from Yelyzaveta on 10 Oct 2022
Dear Jean,thank you so much for choosing Radisson RED and for your feedback! Looking forward to welcome you back!Best regards,

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Probably the friendliest staff I've ever encountered. Rooftop restaurant was great as well.
Stayed 3 nights in Sep 2022
Response from Yelyzaveta on 28 Sept 2022
Dear Daniel,thank you so much for sharing your experience with us! We are so happy to hear that you enjoyed the service that was provided by our employees. Looking forward to welcome you back!Best regards

10/10 Excellent

Yair

Stayed 3 nights in Aug 2022
Response from Yelyzaveta on 2 Sept 2022
Dear Yairthank you so much for such a nice review!Hope to see you back!

6/10 Okay

Nuha

Business traveller
Liked: Cleanliness, staff & service
Vienna
Very small room with a slanty wall making it even more narrow. Really expensive for what is offered. No room service or dinner options if you’re arriving late in the evening. Good breakfast though and friendly staff. Good location within 20min walking distance to the Hoffman palace and surrounding attractions
Stayed 2 nights in Aug 2022
Response from Yelyzaveta on 1 Sept 2022
Dear Nuhathank you so much for your review! All your comments will be immediately sent to appropriate departments and we will do our best to improve.Best regards,

10/10 Excellent

Sasha

Stayed 1 night in Aug 2022
Response from Théo on 12 Apr 2023
Hello Sasha !Thanks for your feedback ! We appreciate it :)See you soonThéo - RED Team

10/10 Excellent

Triculescu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend 100%
Hotel is 1st class, clean, with friendly peopleand good breakfast.
Stayed 2 nights in Aug 2022
Response from Yelyzaveta on 17 Aug 2022
Dear Triculescu thank you so much for your review! We appreciate time you spent on writing it. We will be so happy to welcome you back! Best regards,

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location Great Hotel
Short walk to all the sights. Public transit hub right in front of the hotel. Beautiful views from room windows. Super helpful staff. Fancy rooftop bar. Great breakfast buffet. Hotel is new, so everything is shiny and clean.
View from my room!
Short walk to the cathedral.
Vienna incinerates trash to create electricity and heat!
Short walk away.
Stayed 4 nights in Jul 2022
Response from Théo on 12 Apr 2023
Hello Brian ! Thanks a lot for your kind words. We really appreciate it. See you soon ! Théo - RED Team