Reception

Reviews of Hotel Deutschmeister

3 out of 5
Hotel Deutschmeister
Grünentorgasse 30, Vienna, Wien

Reviews

8.6

Excellent

Rating 10 - Excellent. 49 out of 102 reviews" "
Rating 8 - Good. 37 out of 102 reviews" "
Rating 6 - Okay. 10 out of 102 reviews" "
Rating 4 - Poor. 2 out of 102 reviews" "
Rating 2 - Terrible. 4 out of 102 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kelsey

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay a few days! I will be coming again
Stayed 7 nights in Apr 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
I came in early April and the weather was nice and cool at night. The rooms got a bit stuffy and the hotel isn’t allowed to run A/C until May 1. However, the manager gave me a fan to use which helped. The showers are super tiny and the water handles are sensitive. So every shower I managed to bump into the handle and turn it from comfortable to inferno or arctic ice. Otherwise, the breakfast is great, the people are nice, the place is quiet, safe, and clean. I would stay there again. Good value for the $.
Stayed 3 nights in Apr 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in a good location and transit options. Not far from the city center yet away from the crowds.
Stayed 7 nights in Apr 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
200m from train line, quiet street, 15 minutes from city centre, clean and tidy, good breakfast choice and very nice and helpful staff. I stayed 5 night and it was a home from home. No bar in the hotel but that was ok as I found 3 nice ones about 2 minutes away. Lovely charming neighbourhood
Stayed 5 nights in Mar 2024

10/10 Excellent

Julie Alison

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is central and easy to reach the shops and sights
Stayed 3 nights in Feb 2024

10/10 Excellent

Nasrin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at this hotel in Vienna that was perfectly located for public transportation. It was only a one-minute walk to the train station and a 20-minute walk to the city center. The best part of the hotel was the breakfast. It was extensive and delicious, with a variety of options to choose from. The staff was also very friendly and helpful. They were always quick to resolve any issues or concerns. Overall, I had a good stay at this hotel. I would definitely recommend it to anyone visiting Vienna.

10/10 Excellent

Nasrin, Gent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Elizabeth

Stayed 3 nights in Nov 2023

10/10 Excellent

STEHEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location away from the main tourist area but within 3 mins of a metro station (so 10 mins from centre of Vienna). Excellent continental breakfast and good local ammenities (2 restaurants serving traditional Austrian food at a sensible price). If I was returning to Vienna I would certainly use this hotel again.
Stayed 3 nights in Dec 2023

10/10 Excellent

amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was friendly, helpful, and communicative. The hotel was very clean and rooms were a comfortable size. There was a wide variety of foods available at the breakfast. The U4 metro is a very short (walkable even with a lot of luggage) distance from the hotel and it only took a few minutes to get to the city center and tourist sites.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good breakfast, location Closer to metro.
Stayed 2 nights in Nov 2023

8/10 Good

Yee Yen Yenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

6/10 Okay

David

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
The stay was good but no air con in the room meant sleeping was difficult as so warm
Stayed 3 nights in Sep 2023

6/10 Okay

Oleg

Disliked: Staff & service
Staff was not helpful at the check-in.
Stayed 4 nights in Sep 2023

8/10 Good

Jose

Travelled with family
La bañera, era más pequeña que la de un crucero, el desayuno es todos los días igual y la persona que nos recibió no era muy agradable, estuvimos bien.
Stayed 5 nights in Sep 2023

8/10 Good

Yrjo

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

6/10 Okay

VALENTIN

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is located in a safe area, walking distance from the center although kind of far. Breakfast quality was outstanding. Internet simply did not work in the evening. Hot and humid in the room. Room was clean and well maintained between the days. Front desk staff was friendly
Stayed 4 nights in Sep 2023

10/10 Excellent

Henryk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Christina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Really bad, god-awful, no good wifi
Rooms: 1/5 We selected this hotel hoping to get some work done in the room. The desk was nice and big. The room was spacious. The wifi was struggling for its life! I was connected, and then disconnected, and then barely connected before being disconnected again. We were on the 2nd floor, so not too far away from the lobby. Wifi seems to be a consistent issue among many travelers as indicated in their reviews. Also, watch out for the showers - it's a very small space, and one wrong bump against the faucet will result in the water temperature turning boiling hot or ice cold. And finally, the walls are quite thin and you will be able to hear your neighbors talking or slamming their doors. Service: 2/5 Staff did not seem so friendly, but luckily we did not have too much interaction with them. Wifi sucks, they probably knew it but didn't care enough to assist guests in that area. Perhaps it was out of their control too - who knows! Location: 4/5 The location was the top saving grace of this hotel! It is across the street from a U-bahn station and 15-20ish min walking distance away from the downtown-y areas. All in all, if you do not care about the lack of wifi access or simply want a place to crash that is reasonably located next to a U-bahn station, this hotel might be the one for you!
Stayed 2 nights in Aug 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 3 nights in Aug 2023

10/10 Excellent

Amay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

James

Travelled with partner
Disliked: Property conditions & facilities
AC in the room did not function well, windows were semi functional and blinds didn’t function well for privacy. Location was good and close to transit.
Stayed 1 night in Aug 2023

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Shower is small. Breakfast is good.
Stayed 3 nights in Aug 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Jul 2023

8/10 Good

Pierre

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location and value gor money
Stayed 4 nights in Jun 2023

6/10 Okay

kris

Liked: Staff & service
Spacious room. Bit out of the main action. Shower not good. No English language tv news. Friendly staff.
Stayed 3 nights in Jun 2023

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is perfect for people on a budget. Old city is either a walk or train ride away. The breakfast is very good and reasonably priced.
Stayed 4 nights in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

nicolas

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
clean hotel centrally located. only problem there is no staff at night so it is self check in otherwise great
Stayed 1 night in Jun 2023

10/10 Excellent

Matias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Stayed 1 night in Jun 2023

8/10 Good

Marilyn

Stayed 3 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Hotel was adequate for our needs. The room was good sized, the bed was comfortable. We could not find the remote for the air conditioner, but the temperature it was set at was good. The TV is in an odd place, but we didn't watch much, so not an issue. The shower temperature was an issue. The water would get VERY hot unexpectedly and the hot side of the water faucet got hot enough to burn skin. Be very careful. Staff was not overly friendly, but not unfriendly. Location was close to trains, shopping, dining.
Stayed 3 nights in Jun 2023

8/10 Good

Norman

Stayed 1 night in May 2023

10/10 Excellent

Darlene

Stayed 5 nights in May 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great stay. Rooms were clean and the front desk staff were lovely! Easy tram and underground access! The underground was a 2 min walk from the hotel. Breakfast was a good selection, but i would advise attending earlier in order to have a the full range of options (there was no bacon left). The only issue we had, is that when we left for the day we left the Do Not Disturb sign on the door. In all the hotels we've stayed in this means do not make up the room or do not disturb. We do this for privacy as well as to make the housekeepers job easier, especially for short stays. In this instance when we returned from our day out we found the sign missing and our room made up. I'm not sure why this was done and our privacy not respected... Overall, a decent stay especially for the price.
Stayed 2 nights in May 2023

8/10 Good

Natasha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appreciated the service!
We faced a very unfortunate incident due to which we had to leave for Prague by taxi immediately. Farshad was so hospitable he helped us arrange for a taxi, he ensured that he made us feel relaxed and comfortable and his kind words really helped us during that difficult moment. Really very impressed with the level of service and would definitely visit the property again.
Stayed 3 nights in May 2023

10/10 Excellent

Eugen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to attractions-2 metro stations, very good breakfast.
Stayed 2 nights in May 2023
Response from Hotel Deutschmeister Team on 3 Jun 2023
Dear ,Thank you for the friendly review. I am happy you enjoyed your stay with us & really hope to welcome you back in the future.Kind Regards,Kaur

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location to rails, price, breakfast and room cleanliness were all excellent. It is not an opulent stay but a great value so you can spend on entertainment and dining.
Stayed 1 night in Apr 2023
Response from Hotel Deutschmeister Team on 3 Jun 2023
Dear Edward,Thank you for the friendly review. I am happy you enjoyed your stay with us & really hope to welcome you back in the future.Kind Regards,Kaur

10/10 Excellent

Hank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Horrible water controls
The hotel very nice and buffet was good! The controls for the sink and shower did not work- one second it was scalding hot and the next it was freezing cold
Stayed 1 night in Apr 2023
Response from Hotel Deutschmeister Team on 3 Jun 2023
Dear Hank,thank you for staying with us and for providing us your valuable feedback.I truly appreciate your comments about your recent stay. We take feedback like yours very seriously.Thank you for bringing these points to our attention.We hope to see you again.With best wishes,Kaur

10/10 Excellent

Ana

Stayed 1 night in Apr 2023

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff for 1st time travelers, warm & cosy room
Stayed 7 nights in Feb 2023

10/10 Excellent

SIMONA

Travelled with family
Liked: Staff & service
Comoda sistemazione per spostarsi. Camera spaziosa, ottima colazione. Personale disponibile
Stayed 3 nights in May 2024

8/10 Good

Ilse

Liked: Cleanliness, staff & service, property conditions & facilities
alles bestens !
Stayed 2 nights in Apr 2024

2/10 Terrible

JORGE

Travelled with partner
Disliked: Amenities
Sin recepción 24hrs, y no les interesad absolutamente en nada ya que no te preguntan a que hr llegará Pésimo, nefasto, robo con guante blanco
Stayed 2 nights in Apr 2024
Response from Reception on 8 May 2024
Dear Guest,we are sorry about inconvenience and we are glad that you could enter hotel and your room easily but regarding your late check in, we checked our communications with you and one day before your arrival we started sending you totally 5 Email messages and asked you your arrival time and you did not answer any of them. By the way we were not sure if you come or not, but we sent you self check in code and it worked and you could check in.Regards Reception

8/10 Good

claudia socorro

Liked: Cleanliness, staff & service, property conditions & facilities
Buen desayuno. Tranquilo.
Stayed 2 nights in Feb 2024

8/10 Good

Claudio

Liked: Cleanliness, staff & service
Buona struttura in posizione comoda
Hotel in posizione comoda per il centro, la fermata della metro si trova a circa 150mt dall'hotel, anche il tram non è molto distante. Camera di buona metratura e bagno pulito, l'unica nota negativa è stato l eccessivo caldo che abbiamo sofferto, non vi era la possibilità di regolare la temperatura, ma se ci fosse nuovamente la possibilità di tornare a Vienna prenderemmo in considerazione nuovamente questo hotel. Lo staff è gentile ed disponibile.
Stayed 3 nights in Feb 2024