Went on vacation to Victoria Falls with my partner and my parents. We booked a honeymoon suite and a king room, both were beautiful and had high end finishes. Loved the soaking tub and outdoor shower amenities. It was over 100 degrees when we got there and was so relieved that the hotel staff greeted us instantly with ice cold, sparkling cucumber water, took our bags and directed us to our air conditioned rooms. The pool was so refreshing since we went during the hottest month and definitely feels like an oasis with all of the tropical plants surrounding the pool and the rooms. The best part of the stay was undoubtedly the service. Johannes at the front desk had kindly arranged everything for our trip, from our transfers to and from the airport to all of our excursions (we did a Zambezi sunset cruise and a helicopter tour and both were wonderful!). Johannes checked in with us before and after our transfers and offered to make us any additional arrangements or reservations and had great suggestions for maximizing our time in Vic Falls. We ate the restaurant twice for dinner and had our daily included breakfast at the restaurant as well. They had a table waiting for us each night we had dinner and had new specials each night, the service and wine paring from Shalom was wonderful and the chef knocked it out of the park at every meal. Overall, the boutique hotel felt extremely safe, clean and welcoming we couldn’t have asked for better service and hospitality. Will stay again!
