The hotel staff were very welcoming upon arrival and went out of their way to make us feel welcome. First impressions were very positive.
It was a shame about the evening member of staff, who was the total opposite. Unfortunately I did not get his name but he was very arrogant and rude. I was so disappointed to see him working the very next morning when we came down for breakfast! Due to him, although breakfast was included in the costs, I did not have any the following day as he made us feel so uncomfortable and we decided we would eat out for the remainder of our stay.
On a positive, the food on our first evening was very good, but as we did not eat here again, can only comment on our first evening.
The hotel was very clean and all the other members of staff that we met were great.