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Reviews of Hotel mOdus

2 out of 5
Hotel mOdus
46 Stefan Stambolov Str, Varna

Reviews

9.6

Exceptional

Rating 10 - Excellent. 129 out of 167 reviews" "
Rating 8 - Good. 30 out of 167 reviews" "
Rating 6 - Okay. 6 out of 167 reviews" "
Rating 4 - Poor. 2 out of 167 reviews" "
Rating 2 - Terrible. 0 out of 167 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Piotr

Stayed 4 nights in Mar 2024

10/10 Excellent

Aleksandr

Stayed 4 nights in Dec 2023
Response from M. Stefanova - General Manager on 29 Jan 2024
Dear Mr. Aleksandr,Thank you so much for your positive feedback!We are glad that you have enjoyed your stay with us and will be looking forward to welcoming you again!Best Regards,

10/10 Excellent

Nichola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Fabulous stay. Couldnt fault a thing
Stayed 3 nights in Oct 2023
Response from M. Stefanova - General Manager on 14 Dec 2023
Dear Mr. Nichola,We are delighted and grateful to receive your great review and the high score!We wish you Merry Xmas and Happy New Year 2024!Best Regards,

8/10 Good

Elitza

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Staff was fantastic and location is amazing. The room carpet was stained and could use a refresh.
Response from M. Stefanova - General Manager on 16 Feb 2024
Dear Ms. Elitza,Thank you for sharing your positive and objective review!It is great that you have enjoyed our dedicated service and central location!We intend to renovate our hotel rooms in the near futureBest Regards,

10/10 Excellent

Dimitar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from M. Stefanova - General Manager on 13 Nov 2023
Dear Mr. Dimitar,Thank you sincerely for rating your stay with the highest score!Looking forward to welcoming you again!Best Regards,

4/10 Poor

Vanik, Glendale

Stayed 1 night in Sep 2023

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from M. Stefanova - General Manager on 4 Sept 2023
Dear Mr. Phillip,We are so thankful to receive your great review!It is so rewarding for us to understand that you have enjoyed your stay with us!Looking forward to welcoming you!

10/10 Excellent

Ralitsa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Great service! Everyone always friendly, knowledgeable and professional. Everywhere was super clean. If anything: the bathroom needs updating and more shelves/ hangers and maybe a fruit salad/watermelon for breakfast. But this is just me(I’ve been spoiled). I’ve stayed 6 years ago in this hotel and I’ll stay again next time I’m in Varna!
Stayed 4 nights in Jul 2023
Response from M. Stefanova - General Manager on 26 Jul 2023
Dear Ms Ralitsa,Thank you so much for sharing your nice review!We are so grateful to have you as one of our regular guests and would love welcoming you again!Thank you also for your observations!Kind Regards,

10/10 Excellent

uonis

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Location and friendly staff
Response from M. Stefanova - General Manager on 20 Mar 2023
Dear Mr. Uonis,Thank you so much for sharing your positive review!It is a great pleasure to welcome you as our guest!

8/10 Good

Yair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A relatively small boutique hotel, looks new, small and well-equipped rooms, there are also large rooms that are often occupied. A poor but sufficient breakfast, you can make an update from time to time, it won't hurt..
Stayed 4 nights in Jan 2023
Response from Margarita Stefanova - Hotel Manager on 27 Jan 2023
Dear Mr. Yair,Thank you for posting your review!We are delighted that you have liked our rooms' design and equipment!All our guests totally enjoy our high-quality healthy breakfast, so we are surprised about your observation!Looking forward to welcoming you!

10/10 Excellent

Carl Michael

Business traveller
Liked: Staff & service, property conditions & facilities
Very Good Hotel
Stayed 1 night in Jan 2023
Response from Margarita Stefanova - Hotel Manager on 27 Jan 2023
Dear Mr. Michael,Thank you for sharing your review and for evaluating so high your stay with us!It is a pleasure that you have enjoyed our services!Looking forward to welcoming you again!Kindest Regards,

10/10 Excellent

Zoe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel in town. Amazing. Kind and helpful staff, clean environment, comfort rooms, very good breakfast. The restaurant is great too.
Response from Margarita Stefanova - Hotel Manager on 4 Nov 2022
Dear Mrs. Zoe,We are so thankful to receive your nice review about your recent stay!The quality of our services is what we are striving for every day!Looking forward to welcoming you again!Best Regards,

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite in Varna so far.
Early checkin. Excellent service. Excellent location. Good breakfast with table service for coffee & drinks. Only negative was the street noise from my first floor room. However, they were able to give me a different room on a higher floor and also earplugs. Be advised if you are sensitive to noise. Overall, the best of the three hotels I stayed at in Varna (Grand Hotel London & Imperia being the other two).
Stayed 4 nights in Jul 2022
Response from Margarita Stefanova - Hotel Manager on 29 Jul 2022
Dear Mr. Alain, Thank you for sharing your lovely review! We are glad that you have entirely enjoyed your stay with us! Our high quality services and facilities and especially our dedicated staff are something that we are striving for every day! Looking forward to welcoming you again! Best Regards,

10/10 Excellent

Susan

Stayed 3 nights in Jun 2022
Response from Margarita Stefanova - Hotel Manager on 28 Jun 2022
Dear Susan, Thank you so much for awarding us with the highest score about your recent stay! Looking forward to welcoming you again! Best Regards,

10/10 Excellent

Christopher, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to the famous Varna Sea Garden. Near good eateries. Room was great. Staff was so-so (Covid puts a damper on staff friendliness). Nevertheless I highly recommend the hotel when visiting Varna, Bulgaria.
Stayed 1 night in Nov 2021
Response from Margarita Stefanova - Hotel Manager on 17 Nov 2021
Dear Mr. Christopher, Thank you for posting your nice review! If you plan another visit to Varna, we will be glad to welcome you again! Kindest Regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Breakfast is great. Rooms are spacious and comfy. Location is really good
Stayed 2 nights in Aug 2021
Response from Margarita Stefanova -Hotel Manager on 20 Aug 2021
Dear guest, Thank you for posting such a lovely review! We are so glad that you have entirely enjoyed your stay with us! Looking forward to welcoming you again! Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Margarita Stefanova -Hotel Manager on 5 May 2021
Dear Guest, Thank you for rating our hotel with the highest score! It is such a pleasure for us that you have enjoyed your stay! Looking forward to welcoming you! Kind Regards,

10/10 Excellent

leonid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020
Response from Margarita Stefanova -Hotel Manager on 17 Nov 2020
Dear Mr. Leonid, Thank you for being our guest and for giving us the maximum score! Looking forward to welcoming you! KIndest Regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and convenient place, up to all standards of modern design, comfort and excellence of service. Friendly staff, delicious breakfast and many other extras that make for a for a pleasant and enjoyable stay.
Stayed 1 night in Sep 2020
Response from Margarita Stefanova -Hotel Manager on 23 Sept 2020
Dear Guest, We are so grateful to receive your fabulous review! Moreover, our biggest reward is that you have enjoyed your overall stay and all our services! Looking forward to welcoming you again! Kindest Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Needs renovation
The room was clean and quiet, however the overall feeling is of a place that needs serious renovation work: chipped furniture, greyish curtains, overused window blinds, etc. Good place but nothing to write home about.
Stayed 1 night in Jun 2020

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020
Response from Margarita Stefanova Sales and Marketing Manager on 12 Mar 2020
Dear Mr. Rob, Thank you for sharing you review with the highest score! We are so glad that you have enjoyed your stay! Looking forward to welcoming you as our guest! Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely small boutique hotel, in a great location central for everything. Staff very helpful and polite. We had a ball in Varna would definitely return to the Modus.
Stayed 3 nights in Nov 2019
Response from Margarita Stefanova Sales and Marketing Manager on 26 Nov 2019
Dear Guest, Thank you for posting such a lovely and positive review! We are extremely satisfied that you have enjoyed your stay with us and are looking forward to welcoming you again! Best Regards,

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was lovely staff were very helpful all round great hotel
Stayed 6 nights in Oct 2019
Response from Margarita Stefanova Sales and Marketing Manager on 21 Oct 2019
Dear Mr. James, Thank you for posting your nice review with the highest score! Looking forward to welcoming you as our guests! Kindest Regards,

6/10 Okay

Jessie, San Francisco

Business traveller
Liked: Staff & service
The hotel staff were nice and helpful. This is supposed to be one of the nicest hotels in the area and I expected more. Entering my room I was struck by how filthy the carpet was. There were stains from the door to the window. The room was otherwise clean but the carpet gave me a bad impression.
Stayed 2 nights in Oct 2019

10/10 Excellent

Paolo, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a very good location next to the beach and the centre, modern and very clean. Staff was super nice and helpful (unlike unfortunately many other places in Bulgaria) Will definitely go back and recommend this hotel.
Stayed 2 nights in Oct 2019
Response from Margarita Stefanova Sales and Marketing Manager on 14 Oct 2019
Dear Paolo, Thank you for sharing your wonderful review! We are extremely satisfied that you have enjoyed both our location and hotel services! Looking forward to welcoming you as our guests! Kindest Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019
Response from Margarita Stefanova Sales and Marketing Manager on 27 Sept 2019
Dear guest, Thank you for posting your review! We would be happy to welcome you again if you plan another visit to Varna! Best Regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel mOdus is a boutique property in the center of Varna. It is modern, clean, and has a very friendly staff. Black Sea access to the promenade and public beach is directly across the street, and Varna’s pedestrianized shopping street is one block north of the property. At the moment access to the hotel by road is tricky due to road repairs/closures in the neighborhood so get directions from the hotel before you set out—GPS directions are currently unreliable. This hotel is not a beach resort, but for an urban stay with a little beach tossed in it is perfect. Highly recommended.
Stayed 1 night in Jun 2019
Response from Margarita Stefanova - Sales and Marketing Manager on 19 Jun 2019
Dear Anonymous guest, Thank you for sharing such a wonderful review and the high score! If you plan another visit to Varna, you are more than welcome to be our guest once more! Kindest Regards,

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Margarita Stefanova - Sales and Marketing Manager on 30 Apr 2019
Dear Ms Natalie, Thank you very much for your excellent review and the highest score! We are extremely glad that you have enjoyed your stay and will be looking forward to welcoming you as our guest! Kindest Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Margarita Stefanova - Sales and Marketing Manager on 5 Apr 2019
Dear guest, Thank you for your high-score review! We are delighted to know that you have enjoyed your stay! Looking forward to welcoming you as our guests! Kindest Regards,

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Margarita Stefanova - Sales and Marketing Manager on 5 Apr 2019
Dear Mr. James, Thank you for your positive review, though not with a maximum score! We are looking forward to welcoming you ! Kind regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, professional staff and kitchen on a world level
Stayed 4 nights in Feb 2019
Response from Margarita Stefanova - Sales and Marketing Manager on 19 Feb 2019
Dear guest, Thank you for sharing your fantastic review! Our greatest reward is to understand that our guests have completely enjoyed their stay! Looking forward to welcoming you once again! Kindest Regards,

10/10 Excellent

Matt, Atlantic city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always I return to the Best place to stay when Varna , Great staff always helpful , Clean ,Great Breakfast staff and food .Location
Stayed 7 nights in Nov 2018
Response from Margarita Stefanova - Sales and Marketing Manager on 26 Nov 2018
Dear Matt, Thank you very much for your such a wonderful and rewarding review! It is always a pleasure to welcome you in mOdus and we are so grateful for your loyalty as our guest! Kindest Regards,

10/10 Excellent

Susan, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel close to beach and centre. Staff very friendly and helpful. Rooms well furnished and toiletries supplied good quality.
Stayed 4 nights in Oct 2018
Response from Margarita Stefanova - Sales and Marketing Manager on 8 Nov 2018
Dear Susan, We are so thankful for receiving your high score and positive review! It is the greatest reward to all our staff to understand that our guests have enjoyed their stay with us! Looking forward to welcoming you again! Sincerely yours,

10/10 Excellent

Poles&Minzy, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, staff were very attentive, rooms were cleaned upto 3 times a day. Breakfast was nice with a range of food. Staff would accommodate to additional needs.
Stayed 5 nights in Oct 2018
Response from Margarita Stefanova - Sales and Marketing Manager on 8 Nov 2018
Dear Poles&Minzy, We are grateful for receiving your positive and detailed review! Our staff is going beyond efforts to make our guests' stay comfortable and enjoyable! Looking forward to welcoming you as our guests! Kindest Regards,

8/10 Good

raanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for Varna
Great location, great choice The hotel is very comfortable and amenities are well kept Very small gym and sauna is not operational all times, you need to give heads up to prepar it for you The staff in overall friendly, some do not speak English well or familiar with tourist information, we were disappointed of that Dimitare was a great help and provided exceptional good support durin ou stay It is small hotel; small lobby and break is OK same everyday. Nothing to write about back home but tasty.
Stayed 5 nights in Sep 2018
Response from Margarita Stefanova - Sales and Marketing Manager on 10 Oct 2018
Dear Mr. Raanan, We would like to thank you for taking your time to share such a detailed and positive review about our hotel! Looking forward to welcoming you again as our guest should your future plans include Varna! Kindest Regards,

10/10 Excellent

Shawn, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Margarita Stefanova - Sales and Marketing Manager on 18 Sept 2018
Dear Mr. Shawn, Thank you very much for rating us with this high score! Looking forward to welcoming you as our guests!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, excellent service, good people, nice country
Stayed 3 nights in Jun 2018
Response from Margarita Stefanova - Sales and Marketing Manager on 15 Jun 2018
Dear Anonymous guest, Thank you very much for the great score and the nice words! Looking forward to welcoming you again! Kindest Regards,

4/10 Poor

L, Varna

Disliked: Staff & service
Really disappointing service for breakfast – I actually left because I was not served and others were. Average rooms - and serious issues with filthy balaconies when you open the windows. It is average - but not sure there are others in Varna like this one hence the reviews.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small, modern hotel near the beach
Professional staff, great service, comfortable room.
Stayed 1 night in May 2018
Response from Margarita Stefanova - Sales and Marketing Manager on 4 Jun 2018
Dear Guest, Thank you for the great score and the nice words! Looking forward to welcoming you again! Kindest Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2018
Response from Margarita Stefanova - Sales and Marketing Manager on 17 May 2018
Dear Guest, Thank you for providing the highest score for your stay! Looking forward to welcome you again! Best Regards,

10/10 Excellent

Tal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best downtown location
Very nice and clean hotel, best downtown location, very good breakfast, friendly stuff
Response from Margarita Stefanova - Sales and Marketing Manager on 15 May 2018
Dear Mr. Tal, Thank you so much for posting such a lovely review about our hotel and the high score! We would be delighted to welcoming you again as our guest! Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A recommended place to stay in Varna
An absolute favourite. Will definitely come back!
Response from Margarita Stefanova on 2 May 2018
Dear Guest, Thank you sincerely for posting such a lovely review! We would be delighted to have the opportunity to welcome you again! Kindest Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
high class hotel in the center of varna
location , location , location in the mid of the city, clean rooms, lovely staff Highly recommended
Stayed 3 nights in Mar 2018
Response from Margarita Stefanova on 16 Apr 2018
Dear Guest, Thank you very much for your rewarding review and the high score! Looking forward to welcoming you again! Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super.
Excellent! Friendly helpful staff. Would also be nice to have an introduction to breakfast with an explanation of the options with eggs.
Stayed 2 nights in Mar 2018
Response from Margarita Stefanova on 21 Mar 2018
Dear Guest, Thank you very much for your positive review and the remarks! We will be glad to welcome you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Margarita Stefanova on 26 Feb 2018
Dear guest, Thank you very much for the great score review! Looking forward to welcome you again! Sincere Regards

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Will definately stay again.
Only complaint would be the temperature in the room which was very hot. I did have someone have a look at it but even they couldn't fix it. Didn't make for a very good nights sleep. Everything else was faultless.
Stayed 1 night in Jan 2018
Response from Margarita Stefanova on 26 Feb 2018
Dear Mr. Michael, Thank you very much for sharing your review and the highest score! We took into consideration your remarks about the temperature in your room. Looking forward to welcoming you again as our guest! Kindest Regards

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2017
Response from Rositsa on 21 Nov 2017
Dear Mr. Robert, We would like to thank you for your positive and rewarding feedback! Looking forward to welcoming you again soon! Kind Regards, Margarita Stefanova Sales and Marketing Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just the right spot
We stayed for 1 night only but it felt like longer. staff were friendly and polite.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a great area with a friendly staff.
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great modern boutique hotel
Location is great-beside pedestrian street, across the street from the Sea Garden and beach. Rooms are very clean, staff is very attentive, and breakfast is good. If I had to say anything negative, it would be there were not any chairs on the balcony (we booked the middle suite).