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Reviews of Quality Inn & Suites Vandalia near I-70 and Hwy 51

2.5 out of 5
Quality Inn & Suites Vandalia near I-70 and Hwy 51
1920 Kennedy Boulevard, Vandalia, IL

Reviews

8.6

Excellent

Rating 10 - Excellent. 479 out of 972 reviews" "
Rating 8 - Good. 335 out of 972 reviews" "
Rating 6 - Okay. 96 out of 972 reviews" "
Rating 4 - Poor. 42 out of 972 reviews" "
Rating 2 - Terrible. 20 out of 972 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best Quality Inn I have stayed at. In fact it was one of the best roadside hotels I have stayed at during a 2 month trip across the country. This hotel has an old art deco style and a very large dining room. It was recently renovated, and it looks great. Also the staff were friendly and helpful.
Stayed 1 night in Apr 2024

4/10 Poor

Jeffrey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled of disinfectant and dog urine. Property aging despite attempts at cosmetic updates. Generally sad. On the upside the location to the interstate was good.
Stayed 1 night in Apr 2024
Response from Frank on 27 Apr 2024
Thank you for your stay with us if any issues pls let us know so we can do our best to fix the issue sorry for the inconvenience

6/10 Okay

Jeff

Poor breakfast selection.
Stayed 1 night in Apr 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and helpful. The room was clean. The breakfast was not as good as most Quality inns. No sausage, tiny biscuits, no sweet rolls.
Stayed 1 night in Apr 2024

2/10 Terrible

Peter, Phoenix

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty. Very limited breakfast.
Stayed 1 night in Apr 2024
Response from Frank on 14 Apr 2024
Any issues pls let's us know right away so we can address your concern we will be gald to help as long as we know the issue we can change the room

2/10 Terrible

Michael, Mississauga

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was very little to like about this property. This is absolutely the last time we will be staying a Choice brand hotels. There were no rooms available on 1st floor, we had to lug our bags to 2nd floor. Room was very outdated, noisy heater, cloudy water from the taps. Nothing good about it.
Stayed 1 night in Apr 2024
Response from Frank on 8 Apr 2024
As we checked you we told you we have no rooms downstairs since we were sold out we are sorry for inconvenience .......thank you for staying with us

10/10 Excellent

Michael

Stayed 1 night in Apr 2024

6/10 Okay

John F

Travelled with partner
No hot tub
Stayed 1 night in Mar 2024

6/10 Okay

Brittany

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
My bad that I didn’t realize it was a motel, and not a hotel lol. Our neighbors were straight up banging for like 2 hours after we checked in around 6:45-7. The walls are paper thin, so utilize the AC/Fan machine thing.. white noise etc.. If I can figure out how to share a photo, there were blood spots on the comforter/ bed cover thing. There was a (pube hair??) in the tub, and also the back of the toilet seat had a nasty greasy poop stain. The towels had grungy spots, etc. I needed a place to stay coming up from a long road trip, and idk. I didn’t stay long enough to have bfast, but the lobby smelled great. Like waffles. The staff that checked us in was very nice and if I wasn’t so A** tired from my journey, I might’ve asked for a different room.
Stayed 1 night in Mar 2024

2/10 Terrible

Daylen

Disliked: Cleanliness, staff & service, property conditions & facilities
Got lied to. Did not get the room i booked and paid for
Stayed 1 night in Mar 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service
Breakfast was advertised, but it was not reasonably supplied: no selection, and empty serving trays. Poor lighting in the parking area😱
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doors were difficult to open. Key cards didnt work every time .
Stayed 1 night in Mar 2024

8/10 Good

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and easy to get back on highway . Breakfast was good and staff was very nice . Property is dated but cares for. Great value and would return
Stayed 1 night in Mar 2024

4/10 Poor

Nicholas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Remotes didnt work for the tvs. Sink was backed up with water and wouldnt drain. Ive stayed here other times and it had been better.
Stayed 2 nights in Mar 2024

8/10 Good

DANIEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
every thing
Stayed 1 night in Mar 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was away from all traffic noise. Room was very neat and clean an the shower was walk in and very nice. I would rate this hotel with a 10 out of 10
Stayed 1 night in Mar 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed on night. Room was clean. staff was very good and berakfast was also good
Stayed 1 night in Mar 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Great value - comfortable beds, quiet, clean rooms and a better breakfast than Ramada by Wyndham. (Quality Inn has eggs and Ramada just had carb stuff).
Stayed 1 night in Mar 2024

10/10 Excellent

Sandra, Topeka

Stayed 1 night in Feb 2024

10/10 Excellent

Pam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog room was very clean and had no smells. Loved the main floor room that had a door to outside. Makes walking dog easy.
Stayed 1 night in Feb 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Ed

Travelled with pets, Travelled with partner
Clean rooms, friendly staff
Stayed 1 night in Feb 2024

6/10 Okay

William

Stayed 1 night in Feb 2024

10/10 Excellent

Rhona

Stayed 1 night in Jan 2024

10/10 Excellent

Kasen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
So amazing. Great place on everything.
Stayed 1 night in Jan 2024

8/10 Good

Randall

Comfortable stay at a good price. Ice machine was not working, but they gave us ice from the kitchen. No complaints about the hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived and checkin was quick and friendly. The room had been updated and was very clean. I couldn’t believe I paid such a low price for this room. Took a risk because I unneeded a quick stop to crash and it had great reviews. I was skeptical because it was half the price of comparable hotels. Would definitely stay again.
Stayed 1 night in Jan 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Heinrich

Travelled with family
Liked: Property conditions & facilities
Enjoy staying at this place. Quiet and easy access to freeway
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Updated clean rooms and complete breakfeast.
Stayed 1 night in Jan 2024

10/10 Excellent

Melanie

Stayed 1 night in Jan 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quick and easy check in…staff was beyond helpful with everything..I will stay there again if I’m back in the town
Stayed 1 night in Dec 2023

10/10 Excellent

Joshua, Valley Park

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the money. Large room. Good breakfast. Older building but you can tell they work hard to keep it clean and well maintained. Would definitely stay here again.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
all goid
Stayed 1 night in Dec 2023

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be nice in the summer with the central courtyard and pool!
Stayed 1 night in Dec 2023

10/10 Excellent

andrew, Kansas City

Stayed 1 night in Dec 2023

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was one of the best deals for your money. Convenient to I 70. Staff were all nice and the property was in good condition. Breakfast buffet was more than sufficient. Great Mexican restaurant just up the road.
Stayed 1 night in Dec 2023

8/10 Good

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk was accommodating & helpful. There was ample parking in a well-lit lot. The grounds were well maintained but you can see the property is dated. Some of the second-floor walkways/balcony area was crumbling near the edges. The room was very clean and the bed was comfortable. Water pressure was good. Breakfast options were decent. Will stay again when I’m in the area.
Stayed 1 night in Dec 2023

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Park by our room.
Stayed 1 night in Dec 2023

10/10 Excellent

andrew, Kansas City

Stayed 1 night in Dec 2023

8/10 Good

Caitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and comfortable.
Stayed 1 night in Dec 2023

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Good value. Excellent location.
Decent older hotel in a great location. Walking distance to several restaurants. Very clean, but starting to show some wear..... Great value for the dollar!
Stayed 1 night in Nov 2023

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a jewel in the rough. It was very clean, quiet and very comfortable. The staff was very friendly. It was great staying one night with my family. I feel it was a great price given all the comforts provided. I woild stay here again.
Stayed 1 night in Dec 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean,peaceful
Stayed 1 night in Dec 2023

10/10 Excellent

Linda

Travelled with family
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

10/10 Excellent

Brady

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Easy on and off the interstate, clean.
Stayed 1 night in Dec 2023

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked its close proximity to the interstate. Staff did recommend an excellent sports bar to eat at. Felt rushed through check-in. May choose to stay here on our return trip.
Stayed 1 night in Dec 2023