Outdoor spa tub
Check availability

Reviews of La Aurora Hotel Colonial

3.5 out of 5
La Aurora Hotel Colonial
Calle 42 No. 192 x 35 y 37, Col. Centro, Valladolid, YUC

Reviews

8.4

Very good

Rating 10 - Excellent. 211 out of 543 reviews" "
Rating 8 - Good. 215 out of 543 reviews" "
Rating 6 - Okay. 99 out of 543 reviews" "
Rating 4 - Poor. 13 out of 543 reviews" "
Rating 2 - Terrible. 5 out of 543 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dina

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Cute hotel in an excellent location
Cute hotel in an excellent location, friendly staff.
Stayed 1 night in Jan 2024

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Basic hotel, measure your expectations
Best thing about the hotel is the central location. Self-parking is easy and staff are friendly. Otherwise this is a basic hotel. Rooms are small and not especially comfortable, OK for a night or two, and certainly not for more than two people. The pool gets little direct sunlight and is uncomfortably cold at all times. Wifi service is terrible - doesn’t work in the room and not much better in the lobby. Price reflects these notes so measure expectations accordingly.
Stayed 3 nights in Dec 2023

8/10 Good

Helen

Liked: Amenities
Nice location and nice staff!
Stayed 3 nights in Dec 2023

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Aurora is a well-located and well-priced hotel. It is simple and lacks luxuries, but is clean and reliable. We arrived three hours late, after 1am, but the agent was waiting for us and was pleasant and prompt. We will choose the Aurora again.
Stayed 1 night in Dec 2023

10/10 Excellent

Mickie

Liked: Cleanliness, staff & service, property conditions & facilities
Great little place. Clean and quit. Was there for work and the staff was excellent.
Stayed 17 nights in Nov 2023

10/10 Excellent

JOSE ISAI

Stayed 1 night in Nov 2023

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our visit. Pool was great and breakfast also. Staff was very friendly and professional. Room was nice and comfortable. Only thing we didn't like was the lack of hot water.
Stayed 1 night in Oct 2023

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
leaking ceilings and no coffee in morning
heavy rains and your ceiling / roof is leaking - leaked onto 1 of the 2 beds - so we moved onto the other bed and notified person @ desk. They did not give us a discount. Your rooms are very dark ! Last visit we had a nice breakfast on roof-top ????? Appears you don't have coffee or breakfast now ?
Stayed 3 nights in Oct 2023

10/10 Excellent

Roman Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town square, great service by the staff
Stayed 1 night in Sep 2023
Response from Roman Jose on 27 Sept 2023
Gracias por hospedarte con nosotrosRegresa pronto!

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good character. Good value and relaxed feel. Lovely pool.
Stayed 2 nights in Aug 2023
Response from Deborah on 27 Sept 2023
Gracias por hospedarte con nosotrosRegresa pronto!

8/10 Good

Rosa Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, solo que su estacionamiento está muy reducido y tuvimos que estacionarnos en la calle,
Stayed 1 night in Aug 2023
Response from Rosa Maria on 27 Sept 2023
Gracias por hospedarte con nosotrosRegresa pronto!

8/10 Good

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Within walking distance of downtown (square plaza)
Stayed 1 night in Jul 2023
Response from Javier on 20 Jul 2023
Thanks foor staying with usCome back soon!

8/10 Good

Melissa, Barrow

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a great location near the town center. The roof top pool looked like it was in the middle of being fixed both roof top pools were dirty. The ground level pool was beautiful and clean.
Stayed 2 nights in Feb 2023
Response from Melissa on 15 Mar 2023
Thank you for your stay!Come back soon LA

6/10 Okay

Emily

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Nice rooftop area. Beautiful tile. It took a long time to check in. We stayed in the Jr Suite. It was small and the beds were uncomfortable. There was one towel in room for 3 people and when we asked for more, they left 1 cleaning towel by our door. We were wrongly accused for another hotel guest's actions. Manager was yelling and rude. He made us checkout early for something we did not do. Not worth it for the price.
Stayed 2 nights in Feb 2023
Response from Emily on 15 Mar 2023
Thank you for your stay!Come back soon LA

6/10 Okay

mary

Stayed 1 night in Feb 2023
Response from Mary on 15 Mar 2023
Thank you for your stay!Come back soon LA

10/10 Excellent

PATRICIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The upper terasse is always my favorite !!
Response from PATY on 27 Jan 2023
THANK YOU FOR YOUR COMMENTS, WE APPRECIATE YOUR PREFERENCE.

6/10 Okay

Matt

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Poor Communication
Very disappointed in the communication about breakfast. Your site says 100 peso. We were told NO breakfast available 1st morning because we didn't inform the front desk night before. 2nd morning, we were told breakfast was down the street at other hotel. Got there and they charged us 150 pesos. Then charged me extra dor a second cup of coffee 50 pesos and a very small glass of water 50 pesos. Ripped off, poor communication. And lots of confusion on time frames of pool and roof top pools and being open vs closed.
Stayed 2 nights in Nov 2022

8/10 Good

Chenae

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and in easy walking distance. Parking on site was convenient.
Stayed 1 night in Jan 2022

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Clean and great location!! Comfortable beds and nice clean showers.
Stayed 2 nights in Dec 2021

10/10 Excellent

YASAR

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good selection for merida
It was superb
Stayed 2 nights in Nov 2021

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2021

10/10 Excellent

Yvette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the plaza. Restaurants nearby. Great place for the price.
Stayed 1 night in Sep 2021

8/10 Good

Harry

Liked: Cleanliness, staff & service
Great price point
The hotel was conveniently located in the town center and offered parking to make it easier. Breakfast was included and was delicious as well. The staff was very friendly and accomodating. My only gripe is the water temperature was very difficult to control. Some days the water was piping hot and the other day it was freezing cold, no matter what I tried. However, the hotel was in a gtreat location to drive to the many different cenotes in the area.
Stayed 2 nights in Apr 2021

8/10 Good

Marcia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pools. Need to provide drinking water in the rooms.
Stayed 1 night in Feb 2021

6/10 Okay

Carla

Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2020

8/10 Good

Brenda

Stayed 2 nights in Mar 2020

8/10 Good

Evgeniya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2020

8/10 Good

Andrew, Cricklade, UK

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked the colonial architecture, the size of the room and the easy walk to the centre, but the pool was empty with men working on it so there was some noise and we weren’t able to swim on site, which was a major factor in booking the place. A male concierge was a chain smoker and as reception was only some ten yards from our room and the external sitting out area we suffered from the smell. On the last day we had no hot water. We were told that they had an arrangement with a nearby hotel to use their pool, but had they told us this before we arrived we would have cancelled, which was probably why they didn’t tell us.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. Close to the main square. Front desk had waters/pop/beers for sale. Parking was extremely tight; we parked on the street in front with no issues. We had a room farthest from front desk so wifi did not work in room.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A solid 31/2 star hotel. I stayed there 10 days. Centrally located. Staff were very friendly and facilities very clean. AC and ceiling fan in my room kept it cool even when the temperature reached 36 C.
Stayed 10 nights in Feb 2020

8/10 Good

Tereena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Romain, London

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in the heart of the city. However I would advice against having a room facing the street as it's quite busy hence noisy in the evening /morning. One downside for the hotel would be the bottle of water that's usually complimentary but we had to pay.
Stayed 2 nights in Feb 2020

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
It was very good. Clean, quiet, comfortable, close enough to the main square, 2 blocks, but far enough to avoid any of the noise or traffic.
Stayed 2 nights in Feb 2020

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Hotel Near Center of valladolid
Friendly hotel near center of Valladolid. Breakfasts are extra, but they're worth it -- the rooftop dining area has a great view of the city. Service is friendly.While I was there, the adjacent park had a great Candelaria festival with food, church services, and entertainment.
Stayed 3 nights in Jan 2020

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No character can be noisy
My room was fine but many rooms face street and are noisy. No loungers by pool. No character to facility
Stayed 3 nights in Jan 2020

10/10 Excellent

JUAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente service and family friendly
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Property was close to the main public square and was generally nice despite being an older property. Beds were nicer than many hotels in this price range.
Stayed 1 night in Jan 2020

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms
Excellent staff, nice rooms with AC, great location, large size pool
Stayed 1 night in Dec 2019

10/10 Excellent

fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience , comfortable beds.
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is close to main square and 4/5 blocks from the ADO bus station. Hotel is attractive colonial building, basic. Swimming pool is in the centre on the ground floor, not much sun around the area. On tbe rooftop , there are 2 sun loungers (2 so called Jacuzzis.) They are just very basic, 2 very large baths. There not jacquizzis. They are under cover so sun doesnt get to them so the water is cold. Rooms are ok, basic but clean. Staff apart from a girl karina (who was helpful) are not friendly at all. I paid for a small, family run hotel and you usually find them more friendly but certainly not in this case.
Stayed 3 nights in Dec 2019

8/10 Good

Yovana, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had pool view, silent room and had a good sleep. Good location, not far from ADO bus statiion, receptionist friendly. Will recommend to others.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great location, pleasant and helpful staff. Enjoyed the rooftop dipping pools with chairs and tables all over to sit and chill out. Lack of a dresser or drawers of any sort would be a pain if you were staying longer tgan a couple days. Could also use some attention to maintenance, bed was very loud , bathroom did not quite close and door dragged hard on the floor opening and closing. Enjoyed our time but would probaly look elsewhere if we go back.
Stayed 3 nights in Dec 2019

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Floriane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Donna

Stayed 5 nights in Oct 2019

8/10 Good

Hope, Pennington, NJ

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Aurora Hotel Colonial is a charming small hotel very close to the central square in Valladolid. The rooms are lovely, the air conditioning works well, there are sufficient outlets for charging devices, the towels are huge, the bathroom is lovely with beautiful painted ceramic sinks, and check-in and out was very easy. They also have off-street parking in a secure lot. There is an outdoor pool on the ground level as well as two hot tubs on the roof. You can enjoy an a la carte breakfast on the roof which has views of the rooftops of the city, and the huge cathedral. I was only there for one night, so I don't have more to add, but I will be staying there again!!
Stayed 1 night in Jul 2019