Deluxe Penthouse, 4 Bedrooms, Terrace | Terrace/patio
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Reviews of HQ Rooms Apartments San Vicente

3 out of 5
HQ Rooms Apartments San Vicente
141 Carrer de Sant Vicent Màrtir, Valencia, Valencia

Reviews

9.2

Wonderful

Rating 10 - Excellent. 69 out of 100 reviews" "
Rating 8 - Good. 25 out of 100 reviews" "
Rating 6 - Okay. 3 out of 100 reviews" "
Rating 4 - Poor. 2 out of 100 reviews" "
Rating 2 - Terrible. 1 out of 100 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Alessandra

Disliked: Cleanliness, property conditions & facilities
NOT WHAT IT SAYS IT IS!!! LOCATION was horrible, the “city view” is just a building. Horrible customer service. Our sinks were clogged, we had 5 people sharing one washroom. The receptionist was TERRIBLE. Incredibly rude saying things like “it’s not my fault I’m not responsible”. We asked for the manager and apparently he was “too busy” to speak with us. The receptionist refused to give us her name when asked. She was tall, short hair, with glasses. Please, I beg you, don’t make the same mistake we did.
Stayed 1 night in Mar 2024
Response from Sandra on 8 Mar 2024
Buenas tardes Alessandra,nuestra ubicacion es exactamnete donde se indica al realizar la reserva a traves de Expedia,zona cerca de la estacion del Ave a 10/15 min andando al centro de la ciudad.Su baño no estaba atascado,simplemente no han entendido el funcionamiento de presion del lavabo...se les ha explicado que disponemos de un servicio de mantenimiento que funciona 24 horas al que pueden llamar para que podamos solucionar cualquier problema que pueda surgir.Estamos encantados de poder ayudar a nuestros clientes en todo momento tanto el personal de recepcion como la direccion de los apartamentos, siempre y cuando no intenten y utilicen engaño para que les devolvamos el dinero y se nos trate con educacion Les agradecemos que nos hayan dedicado unos minutos de su tiempo y nos hayan dado la posibilidad de respuestaHqrooms

8/10 Good

Shihhan

Travelled with family
Liked: Cleanliness, property conditions & facilities
One block from Valencia train station but nestled in the residential corner. Room is spacious and lately built. We check in on Sunday afternoon so only one staff was there. She was busy talking on the phone and handling my check-in simultaneously. Don’t feel warm welcome but this is what you got a lot theses days so no complains. Hotel parking garage is super tight and if you are unlucky to meet two way traffic. You require a good skill to yield your car around to let other cars out of garage. No way to find parking space at least during our 2 night stay. So don’t drive if you can.
Stayed 2 nights in Feb 2024
Response from hq rooms on 5 Mar 2024
Good morningthanks for your comments. The person who greeted you at check-in was probably taking a call, we like our clients to feel cared for at all times.The parking lots in the center of Valencia are usually narrow, so we recommend that people with a car can test it directly with the car before reserving it.We hope to see you again on another occasion.

10/10 Excellent

Louise Frances

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious and clean appartment. Located near a metro stop for easy access into the centre/science park. The reception staff were very helpful and responded to our emails very quickly. There could have been another sofa in the lounge area and a few more chairs at the dining table (there were only four (appartment slept 8!)
Stayed 3 nights in Feb 2024
Response from sandra on 18 Feb 2024
Thank you very much for taking a few minutes and for your great evaluations, it has been a pleasure to have you with us and we are glad that your stay with your family has been favorable.It is a shame that they did not consult with us about the debts they had from the apartment since they have more chairs in one of the closets in the hallway, it is fully equipped for 8 peopleWe hope to see you soon Hqrooms

10/10 Excellent

Kayla

Stayed 2 nights in May 2023

10/10 Excellent

MOHAMMAD

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding apt in a perfect location in Malaga
Stayed 2 nights in Apr 2023

10/10 Excellent

Runvir

Travelled with family
Liked: Cleanliness, room comfort
Excellent place, conveniently located
Stayed 1 night in Apr 2023

4/10 Poor

Daryl

Travelled with family
Not located in a convenient area. Staff is not friendly or helpful.
Stayed 2 nights in Mar 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, room comfort
Best place for family in Valencia
Excellent location. Clean and modern. Attentive staff. Will go again if in the city.
Stayed 4 nights in Mar 2023

10/10 Excellent

Sean

Liked: Cleanliness, property conditions & facilities
Great location, great apartment.
Stayed 2 nights in Mar 2023

10/10 Excellent

Erik

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

magdalena

Travelled with family
Liked: Cleanliness, room comfort
Great apartment!!!!
The apartment is amazing!!!!
Stayed 1 night in Mar 2023

10/10 Excellent

Aleksandr

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Mainor

Travelled with family
Liked: Cleanliness, room comfort
Excelente place
Nice welcome and big place
Stayed 3 nights in Aug 2022

10/10 Excellent

Olga

Liked: Cleanliness, amenities, property conditions & facilities
Great apartment for staying with 3 kids. Plenty of space, clean and quite. Will definitely come back and absolutely recommend!
Stayed 4 nights in Jul 2022

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, room comfort
Great Hotel in Valencia
I rented a two bedroom apartment and was very pleased with the stay. Hotel is a short 15 minute walk to the center but there are many nice cafes and bars right outside the door. The apartment was HUGE and had all the conveniences needed for a great stay. WIFI worked well, bed was comfortable, and the washing machine really helped for our longer stay. I would really recommend this hotel for a great stay in Valencia.
Stayed 7 nights in Jun 2022

8/10 Good

Mayank

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Good stay!
Nice & clean property in a good location. Reception hours were very limited, so struggled a bit when needed service out of hours. Aircon took 30 mins to kick start :(
Stayed 5 nights in May 2022

8/10 Good

Ashneil

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Fresh and new and loud
Very good condition. Brand new. Clean. Great location for transportation, walking and the city center. You don’t get a balcony like it shows in the pictures unless in the 3 bedroom unit. That should be specified on hotels.com. I’m here three weeks and like to sit out when I work. But that’s not huge. The biggest and maybe the only drawback to the place is the paper thin walls and the unending rudeness of others. Noise comes from all sides vetween the leaning people and the units on both sides. At 2 AM I will still be listening to the people next door carrying on. But if you’re not noise sensitive, or you like to make noise or let your kids scream and run up and down the hallways all day and night, it’ll be perfect.
Stayed 5 nights in May 2022

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was in a convenient location to the museum and restaurants. It was walking distance from the train station so no need to take a taxi. Once we arrived we rang the office and were buzzed in. After checking in, we left our luggage in their office so we could walk around and get a bite to eat before the apartment was ready. The apartment was clean, well decorated and spacious enough for a small family. We had 3 in our group which was perfect for us with 2 bathrooms. We experienced a couple of issues which we made them aware of at check out. There were people talking loudly, laughing and playing music from a close by gathering which kept us awake until 12:30-1:00 every night of our stay. We also noticed that we didn’t have hot water the first morning so we located the water heater panel on the wall above the washing machine outside the kitchen. It was set on low so we turned it up to Max. The following night, my sister was taking a shower and the water went cold after a few minutes into her shower and never warmed up. The beds were comfortable and pillows were soft. The heater worked great and kept us warm as there weren’t extra blankets in the rooms. Unfortunately it rained every day we were there so we spent more time in the apartment than planned. The couch and chairs were comfortable and we were able to find an English news channel on TV to keep us entertained. Everything considered, it was a great choice!
Stayed 1 night in Mar 2022
Response from SANDRA on 30 Mar 2022
Thank you very much for your evaluations, we are glad that your stay has been to your liking Hqrooms

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
One of the biggest apartments I ve ever booked! Very convenient for a group of friends, a quick walk past the station to all the bars and restaurants. And amazing value - would stay again
Stayed 3 nights in Mar 2022
Response from SANDRA on 30 Mar 2022
Thank you very much for your evaluations, we are glad that your stay has been to your liking Hqrooms

10/10 Excellent

Ugochukwu

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
The location was very good and I loved the communication of the staff. They helped me with everything that I needed and they are very good people. Thank you for the superior customer service.
Stayed 7 nights in Dec 2021
Response from Reservations department on 31 Jan 2022
Thank you very much for your evaluations, we are glad that the stay has been to your liking and we hope to see you again very soon HQROOMS STAFF

10/10 Excellent

Verified traveller

Liked: Room comfort
Great location
Spacious and well equipped flat. Fantastic location within walking distance of the city centre and the train station. Very friendly and attentive staff. Highly recommended!
Stayed 4 nights in Nov 2021

10/10 Excellent

Louise Charlotte

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean, bright and very spacious apartment in a great location. The check-in process was all online and very smooth and easy, and we were able to access the on-site parking facilities with our room code directly, which was very convenient. The kitchen is modern and was perfect for making our own breakfast, although it was not equipped for greater culinary endeavors, as there was just a couple of pans (no pots) and not a lot of additional tools. Not an issue for us since the area is full of great restaurants and offers plenty of takeaway options as well. We worked from the apartment one day with plenty of Zoom meetings and the wifi was very fast and reliable. We would happily stay there again during any future trip to Valencia.
Stayed 4 nights in Oct 2021
Response from SANDRA on 13 Oct 2021
We are very happy that you enjoyed your stay, we hope to see you again. HQROOMS STAFF

10/10 Excellent

irani

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean renovated modern apparent well situated
Stayed 2 nights in Sep 2021
Response from ROCIO on 13 Oct 2021
We are very happy that you enjoyed your stay, we hope to see you again. HQROOMS

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, room comfort
Fantastic apartment in central Valencia.
Amazing stay for a family of 5 adults and 1 child. Really close to the station - 5 minute walk. Apartment was clearly deep cleaned and all furnishings to a high standards. The beds were very comfortable. Huge kitchen and two modern bathrooms. Gelato place around 5 minutes walk and a great cafe full of cakes and empanadas. 10/10 I would stay again.
Stayed 5 nights in Jul 2020
Response from CAROLINA on 3 Aug 2020
We are glad that you had a good stay with us. We hope to see you again. Kind Regards, HQ ROOMS STAFF

10/10 Excellent

Jp, Minneapolis

Travelled with group
Liked: Cleanliness, amenities
Very conveniently located near the train station. Our apartment was huge, bigger than we needed....and also spotless, modern and well appointed. The check in process was easy. I would return in a heartbeat.
Stayed 1 night in Jan 2020
Response from Carolina on 26 Jan 2020
Many thanks for your feedback. We are proud that you enjoyed your stay with us. Hope to see you again in Valencia! Regards, HQ ROOMS STAFF

8/10 Good

Mathais

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment, very spacious and clean.
Stayed 1 night in Jan 2020
Response from HQ Rooms on 14 Jan 2020
Dear Mathais, Thank you for sharing your value about your stay in our apartments. Kind regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, spacious, bright, modern, close to all amenities
Stayed 3 nights in Sep 2019
Response from Dear on 25 Sept 2019
Many thanks! Hope to see you again! Kind regards. HQ ROOMS

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Large rooms, well located for exploring Valencia. Good reception area, would stay again
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

8/10 Good

HSIU FENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Linitta, Texas

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay Very clean and confortable, exelent staff
Stayed 8 nights in Mar 2019
Response from Asun on 20 Mar 2019
Thank you so much for your nice comments. We are glad that you enjoyed your stay with us. We hope to see you again..very soon Kind regards

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Weekend away
Lovely spacious apartment in a great location
Stayed 3 nights in Sep 2018
Response from Asunción on 19 Nov 2018
Dear Paula, Thank you so much for your comment. We are glad that you enjoyed your stay with us. We hope to see you again..very soon Regards Asunción

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Asun on 19 Nov 2018
Thank you so much for your review. We are glad that you enjoyed your stay with us. We hope to see you again..very soon Regards

8/10 Good

Kathy, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment. Nice and clean. Beds a bit too hard for our taste. Location is ok, walkable to better areas.
Stayed 2 nights in Sep 2018
Response from Asunción on 19 Nov 2018
Dear Kathy, Thank you so much for your nice comments. It has been a pleasure to have you here. We really appreciate all your feedback because it’s the only way to improve our service. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2018
Response from Asunción on 19 Nov 2018
Thank you so much for your punctuation. It has been a pleasure to have you here and we hope to see you again..very soon Kind regards

10/10 Excellent

Maria, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern , affordable, comfortable, location is excellent, staff amazing
Stayed 3 nights in Jul 2018

10/10 Excellent

Paola

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Bellissima casa, confortevole e situata in zona prossimità del centro.
Stayed 2 nights in Feb 2024
Response from Sandra on 18 Feb 2024
Nos alegra que les haya gustado y que la ubiaccion haya hechpo su vaije mas comodoHqrooms

10/10 Excellent

Luc

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A lot of room in our apartment
Stayed 7 nights in Jan 2024
Response from Sandra on 18 Feb 2024
The spaciousness of the apartment provides many comforts for your stay, we are glad you enjoyed itHqrooms

10/10 Excellent

Jungwoo

Travelled with family
Liked: Cleanliness, room comfort
It was perfect place for my family to stay last day 2023.
Stayed 1 night in Dec 2023
Response from hq rooms on 22 Apr 2024
Thank you very much for your evaluations, we are glad that you enjoyed your stay in Valencia HQ Rooms

10/10 Excellent

Willi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Sehr gut, sehr freundlich, gute Lage, vieles zu Fuss erreichbar, gerne wieder
Stayed 3 nights in Sep 2023
Response from hq rooms on 23 Sept 2023
Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben.Wir hoffen, Sie bald wieder zu sehen.Alles Gute

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Ciro

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Nkala

Travelled with family
Liked: Cleanliness, room comfort
Appartement très bien situé et disposant de tout le confort nécessaire pendant un séjour en famille.
Stayed 4 nights in Jul 2023

10/10 Excellent

BELEN MARTINEZ

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2023

10/10 Excellent

Eladio

Travelled with family
Liked: Cleanliness, room comfort
Valencia, ciudad sorprendente!
Excelente opción para hospedarse en familia en la cd. de Valencia; precioso departamento y además muy bien ubicado
Stayed 1 night in Jun 2023

10/10 Excellent

stamenka

Travelled with partner
Stayed 1 night in Jun 2023

10/10 Excellent

Jutta Maria, Wien

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Großzügiges Appartement in einem neuen Komplex, verkehrstechnisch gut zu erreichen .... Sehr sauber, Küche top ausgestattet, falls man kochen möchte Kleines Manko, dass das WLAN nicht in der gesamten Wohnung verfügbar ist ...
Stayed 5 nights in May 2023

10/10 Excellent

Luciana De Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien el apartamento limpio, amplio y comodo.. buena ubicacion.. todo excelente
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023