Outdoor pool
Check availability

Reviews of Motel 6 Tyler, TX

2 out of 5
Motel 6 Tyler, TX
3393 S Southwest Loop 323, Tyler, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 292 out of 553 reviews" "
Rating 8 - Good. 182 out of 553 reviews" "
Rating 6 - Okay. 48 out of 553 reviews" "
Rating 4 - Poor. 15 out of 553 reviews" "
Rating 2 - Terrible. 16 out of 553 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations. Would stay again & highly recommend.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Traveler,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

6/10 Okay

Guy

Travelled with partner
Liked: Cleanliness, staff & service
The room had a mildew smell.
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Guy,Thanks for your review, we really appreciate the support. Maz K.#Team6

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean!
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Michael,Thank you for the perfect rating!! Maz K.#Team6

2/10 Terrible

Patria

Disliked: Staff & service
Front desk lady was rude
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 14 Mar 2024
Hi Amanda,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Great proberty we stay every time we go shopping in Canton!
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 12 Dec 2023
Thank you so much for your review, we really appreciate the support. We look forward to seeing you again soon! Cameron A. #Team6

6/10 Okay

Richard

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Convient
Stayed 1 night in Nov 2023
Response from Nancy Y. on 5 Dec 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place has very clean rooms.
I have to say I was surprised how clean and neat the room was. I had the king bed deluxe room. I expected a lot less for the price. I will stay there again. I would like to see the stairs repaired. They definitely left the light on.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 1 Nov 2023
Hi Keith,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Michael

Stayed 1 night in Oct 2023

10/10 Excellent

Jamie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room
Stayed 2 nights in Oct 2023
Response from Nancy Y. on 18 Oct 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

linda, idabel

Travelled with family
Very friendly employees and the room was very clean!!!!!
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 11 Oct 2023
Hi LindaWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth my stay.
My stay there was awesome felt safe and rhey are so very nice. They definitely go beyond was just so nice to still see desdcent people. Bed was amazing. So thank you motel 6 for accommodation for me and my family. Sincerely, MG.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 28 Jul 2023
Hi Lance, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve really enjoyed my stay here.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 28 Jul 2023
Hi Melody, Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon. Maz K. #Team6

8/10 Good

Chris

Business traveller, Travelled with family
Liked: Property conditions & facilities
Good Service, Needs little improvement
Manager and staff was very nice!
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on 28 Jul 2023
Hi Chris, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

8/10 Good

Carolyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great!!! The front desk clerk was not friendly and seemed arrogant.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 12 Jul 2023
Hi Carolyn, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

10/10 Excellent

Deanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was great! Both day and night shift were friendly, helpful and assisted with anything i needed.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 12 Jul 2023
Hi Deanna, Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon. Maz K. #Team6

10/10 Excellent

Quinton

Stayed 1 night in Jun 2023

6/10 Okay

Senecca S.

Liked: Staff & service, property conditions & facilities
Quiet with easy parking.
Stayed 2 nights in Apr 2023
Response from Brand Experience Team on 16 May 2023
Hi Senecca,Thank you for positively rating your stay!!Lilith#Team6

8/10 Good

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet stay; convenient location.
Stayed 1 night in Apr 2023
Response from Brand Experience Team on 16 May 2023
Hi Sandy,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

2/10 Terrible

Rajendra

Stayed 5 nights in Apr 2023

8/10 Good

Lorie Ellen

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Not Your Concern
This hotel was booked for a business trip. The hotel charges a $100 deposit on all 3rd party bookings... This is Motel 6, not the Ritz... Our employee was checking in, she called me to verify the room info. She was told there was a $100 deposit.... While on the phone I asked why? The hotel employee informed me that "it is not your concern"... I bet to differ.
Stayed 3 nights in Mar 2023

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Kelli

Travelled with family and small children
Liked: Cleanliness, staff & service
For a motel I was expecting it to be okay overall. But it wasn’t. The staff was pleasant, friendly and knowledgeable. We arrived early and was given a room right away. The room was neat and clean and we had a wonderful stay. I recommend this motel over the fancy hotels any day.
Stayed 1 night in Feb 2023

6/10 Okay

Stephanie

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2023
Response from Brand Experience Team on 25 Jan 2023
Dear Stephanie,We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you.

8/10 Good

Jerryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean the staff was very friendly
Stayed 2 nights in Aug 2022
Response from Brand Experience Team on 8 Sept 2022
Hi Jerryl,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Jessie

Travelled with family
Stayed 1 night in Aug 2022
Response from Brand Experience Team on 8 Sept 2022
Hi Jessie,Thank you for the perfect rating!Lilith#Team6

4/10 Poor

Lindsey

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
No no no 1000x NO
This place is nasty, non-smoking room smells like smoke. Clean feet walking on the carpet (which feels moist and sticky) and in a few minutes and the bottom of my feet are black! And the AC unit is set on a timer where it shuts off and has no control of the room temperature (its smoldering). The water in the bathroom doesnt get cold at all so theres no respite from the heat! The pillows and bed are hard (Also not a huge deal but no complimentary single use shampoo and/or conditioner.) Overall do not recommend 🙅‍♀️ i do not usually leave reviews but this place is so bad. Would only stay here again if pushed to desperation.
Stayed 1 night in Aug 2022
Response from Brand Experience Team on 8 Sept 2022
Hi Lindsey,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

10/10 Excellent

Tera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff Clean updated room
Stayed 1 night in Jul 2022
Response from Brand Experience Team on 8 Sept 2022
Hi Tera,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

8/10 Good

Jeremiah

Stayed 1 night in Jul 2022

8/10 Good

Christy

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2022

2/10 Terrible

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel will require $100 deposit which is posted to the credit card. Then the hotel staff inspect the room before departure in order to receive the deposit back. Never experienced anything like this and didn’t appreciate this treatment.
Stayed 1 night in Jul 2022
Response from Peter on 17 Jul 2022
Yes mam. Sorry you never experienced that but that’s the way we keep our non smoking room 100% non smoking. It’s little odd experience for you but the room you stayed in was never ever smoked in. Very sorry for you to feel little awkward but that policy keeps our non smoking room the way it should be.

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very clean and quiet hotel. Very roomy and up to date
Stayed 2 nights in Jun 2022
Response from Peter on 14 Jul 2022
Thank you for choosing to stay with us. we look forward to see you again at your next stay.

10/10 Excellent

Jessie

Stayed 1 night in Jun 2022
Response from Peter on 14 Jul 2022
Thank you for choosing to stay with us. we look forward to see you again at your next stay.

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Peter on 14 Jul 2022
Thank you for choosing to stay with us. we look forward to see you again at your next stay.

10/10 Excellent

mireya

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2022
Response from Brand Experience Team on 17 May 2022
Hi Mireya, Thank you for the perfect rating! Lilith #Team6

10/10 Excellent

Mary Janet, Brenham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my one night stay. The lady at the front desk was very nice, and check-in was quick. When we walked into the room, you could smell that the room had been recently cleaned, and the room amd the bathroom were very clean. There were plenty of outlets around the room and by the bed to charge whatever electronics you had. Not a lot of extra amenities but we were just look for a good, safe place to sleep. There was no extra noise during the night. There was no breakfast bar, but again, we wouldn't have used it anyway. There is also a small pool. Motel is also closed to a lot of important businesses. If we ever come through Tyler again, would definitely stay there again.
Stayed 1 night in Apr 2022
Response from Brand Experience Team on 17 May 2022
Hi Mary Janet, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Lilith #Team6

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is awesome and super helpful.
Stayed 1 night in Apr 2022
Response from Brand Experience Team on 17 May 2022
Hi William, Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Lilith #Team6

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Brand Experience Team on 17 May 2022
Thank you for the perfect rating! Lilith #Team6

8/10 Good

Nadiyah

Travelled with family
Liked: Cleanliness, staff & service
It was quite and peaceful
Stayed 1 night in Mar 2022
Response from Brand Experience Team on 17 May 2022
Hi Nadiyah, Thank you for positively rating your stay! Lilith #Team6

6/10 Okay

Drusella

Liked: Cleanliness, property conditions & facilities
Disappointed
There wasn't any hot water, the tv didn't work well and the people next door were yelling and talking extremely loud. There is no coffee pot or coffee in the room.
Stayed 3 nights in Mar 2022
Response from Brand Experience Team on 17 May 2022
Hi Drusella, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

6/10 Okay

KIMBERLY

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Mar 2022

8/10 Good

Marcos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room at a great price. Comfortable beds and clean rooms and property.
Stayed 1 night in Mar 2022
Response from Brand Experience Team on 21 Mar 2022
Hi Marcos, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

8/10 Good

Latisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Brand Experience Team on 17 May 2022
Hi Latisha, Thank you for positively rating your stay! Lilith #Team6

10/10 Excellent

Joseph Diaz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I called ahead to let them know I would be arriving near midnight. When I got there, the staff was happy to help me get set up. I misplaced my card the next day, and they helped me get a replacement quickly. The staff was polite and quick to get me taken care of. The room had a couch, a desk and chair, a small table, a television, and three clothes drawers of varying sizes. After a flight and a good night's rest on the bed, I was up and ready to take on the day. It isn't anything ritzy, but if all you need is a place to sleep and plan the day in the morning, it'll do the job. The property is also conveniently within walking distance to a car rental place, so if you need to rent a vehicle the next day, as in my case, it's in the perfect spot!
Stayed 2 nights in Jan 2022
Response from Brand Experience Team on 21 Mar 2022
Hi Joseph, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Maz K. #Team6

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Morel 6 has always been “bare bones,” no shampoo or conditioner, no in room coffee, no breakfast, etc. which is great for a bare bones price. This particular Motel 6 is overpriced and yet keeps the bare bones accoutrements. You get more for the same price elsewhere.
Stayed 1 night in Jan 2022
Response from Brand Experience Team on 21 Mar 2022
Hi Stephen, Thank you for positively rating your stay!! Maz K. #Team6

6/10 Okay

Natalie

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very well maintained properly. A little disappointed with being bothered so early to housekeeping everyday. If they could accommodate those out of state in regards to their time would be nice and not continue to knock or call with housekeeping. Also if they could have DO NO DISTURB door hanging or signage would be nice. Especially when you have pets with you.
Stayed 6 nights in Dec 2021
Response from Brand Experience Team on 21 Mar 2022
Hi Natalie, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Customer
Very clean and great price! Will stay there again when I go visit my family.
Stayed 1 night in Dec 2021
Response from Brand Experience Team on 21 Mar 2022
Hi Erica, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room for a Motel 6, has a microwave,refrigerator, closet, and love seat couch. Great working heater (it’s cold here) very impressed
Stayed 1 night in Dec 2021
Response from Brand Experience Team on 21 Mar 2022
Hi Eric, Thank you for the perfect rating!! Maz K. #Team6