Dear guest,We appreciate your feedback about your recent stay at our hotel. We sincerely apologize for the inconveniences you experienced during your time with us.We're sorry to hear that the room conditions, temperature, and bathroom facilities did not meet your expectations. Your comfort and satisfaction are of utmost importance to us, and we deeply regret that we fell short in providing a pleasant experience.Please know that we take your comments seriously and will be looking into the issues you've mentioned to address them promptly.We understand your decision not to stay with us again, but we hope you might consider giving us another opportunity in the future to provide you with an improved experience that reflects our commitment to guest comfort and satisfaction.If you have any further feedback or concerns, please don't hesitate to reach out. Thank you for sharing your thoughts with us.Kindest regards.Hotel Beatriz Toledo Auditorium & Spa.

Dear guest, Thank you for sharing your review. We sincerely regret the inconvenience you experienced during your stay at our hotel. We appreciate you sharing your feedback as it helps us to identify areas of improvement and take steps to ensure a more satisfying experience for our guests.It is disappointing to hear that your first room did not meet the standards of cleanliness we expect to provide. Our priority is to keep our rooms clean and in top condition for our guests. We are sorry to hear that you had problems with the air conditioning in both rooms, we understand how important it is for your comfort and rest. We will take your comments into consideration to address these technical issues and ensure that our facilities are in proper working order.Regarding breakfast, we regret that it did not meet your expectations in terms of the quality of the food. We appreciate your comments on the need to improve the quality and variety of the dishes offered at breakfast and will work on this to provide a more satisfying dining experience.We appreciate that you reported the issues to the front desk during your stay, as it allows us to take immediate action to address any issues our guests may face.We hope you will give us another opportunity in the future to demonstrate an improved experience and meet your expectations.Best regards,Arantxa Álvarez Sánchez, Manager at Hotel Beatriz Costa & SPA.

Dear guest,Thank you so much for taking a moment to leave us your review! We're so happy to hear that you enjoyed your stay at our hotel!It's great that you found our hotel nice and comfortable. And yes, the pool is great for relaxing and cooling off! We've always been concerned that our guests have enough space in their rooms to feel comfortable, so we're glad you found it to be a good size.Free parking is always a plus! We want your stay to be as relaxing as possible from the moment you arrive.Thank you for choosing us and for sharing your experience - we hope to see you again soon at our hotel so you can continue to have a great time!Kindest regards.Hotel Beatriz Toledo Auditorium & Spa.

Dear guest,Thank you for your review with the highest rating. We are pleased to hear that you enjoyed our property and found it a comfortable environment. We are glad that there are generous places to sit and relax, as well as several dining options.It is great that you enjoyed our spa and found it wonderful. We strive to provide a welcoming and relaxing environment, and are pleased that it has been a positive addition to your travels.Thank you for choosing the Hotel Beatriz Toledo and for sharing your experience. We hope to have the opportunity to welcome you back in the future and provide you with another amazing stay and wish you all the best in your future travels!Kindest regards.Hotel Beatriz Toledo Auditorium & Spa.

Dear guest,Thank you very much for commenting so favourably on your stay, we are delighted to receive such feedback. All the key factors for a positive stay have been met and that is a source of pride for us as hosts. It only remains for us to hope that you will visit us again very soon. Kindest regards.Hotel Beatriz Toledo Auditorium & Spa.

Estimado huésped, Es un honor para nosotros recibir un comentario tan positivo por tu parte. Nos alegra mucho que nos definas de una forma tan favorable y que tu estancia haya estado a la altura de las expectativas. Solo deseamos volver a verte muy pronto hospedándote en nuestro querido hotel. Recibe un cordial saludo, Hotel Beatriz Toledo Auditorium & Spa.

Dear guest, Thank you for your rating and feedback on this platform. We are glad that you highlight some of the virtues of our hotel and share them with future guests. It is always nice to receive support from our visitors. We appreciate you recommending the accommodation to us and look forward to welcoming you on your next visit. Kindest regards. Hotel Beatriz Toledo Auditorium & Spa.

Dear guest, Thank you very much for commenting on our hotel. We are located just a few minutes from the city of Toledo, the transport is convenient and cheap. We take into consideration your opinion to continue improving before your next visit. Kindest regards. Hotel Beatriz Toledo Auditorium & Spa.

Dear guest, Thank you very much for highlighting the best features of our hotel in your review. It is a pleasure for us that you enjoyed a comfortable stay, services suited to your requests and good quality and complete facilities. We would like to enjoy your presence in our company very soon. Kindest regards. Hotel Beatriz Toledo Auditorium & Spa.

Dear guest, We welcome your comments. We will take note of any and all of your comments to improve as soon as possible. Kindest regards. Hotel Beatriz Toledo Auditorium & Spa.

Dear guest, Thank you for taking the time to share your experience and to evaluate us with the highest score. Thank you so much for all your nice comments about our staff. We hope to see you again soon. Kindest regards. Hotel Beatriz Toledo Auditorium & Spa.

Dear guest, We are deeply sorry that your stay in our hotel was not as expected. We appreciate anyway that you have taken a few minutes of your time to write us such a detail review. Thanks to all the comments, positive or negative, we are cappleable to improve our service working hard everyday. Kindest regards. Hotel Beatriz Toledo Auditorium & Spa.