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Reviews of Ryokan Sansuiso

2 out of 5
Ryokan Sansuiso
2-9-5 Higashi Gotanda, Tokyo, Tokyo

Reviews

9.8

Exceptional

Rating 10 - Excellent. 46 out of 54 reviews" "
Rating 8 - Good. 6 out of 54 reviews" "
Rating 6 - Okay. 2 out of 54 reviews" "
Rating 4 - Poor. 0 out of 54 reviews" "
Rating 2 - Terrible. 0 out of 54 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dylan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool experience and amazing staff
Stayed 1 night in Mar 2024
Response from Sansuiso on 29 Mar 2024
Thank you for staying at our inn. And thank you for your happy message and your high evaluation. Did you have a relaxing time? Please come again. We're looking forward to seeing you again.

10/10 Excellent

William Harvey

Stayed 13 nights in Dec 2023
Response from Sansuiso on 1 Mar 2024
Thank you for staying our inn. We're very happy to receive a high evaluation. Please come again. We're looking forward to seeing you again.

10/10 Excellent

Evan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sansuiso on 9 Feb 2024
Thank you for using our inn. And thank you for your high evaluation. Did you have good time? Please come again.We're looking forward to seeing you again.

10/10 Excellent

Lukas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful inn in a good location
Nice traditional ryokan experience, very close to Gotanda station.
Stayed 2 nights in Sep 2023
Response from Sansuiso on 2 Oct 2023
Thank you for staying at our inn. And thank you for your message. Didi you have a good time? Please come again. We're looking forward to seeing you.

10/10 Excellent

Attila

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Sansuiso on 10 Oct 2023
Thank you for staying at our inn. And thank you for the highest evaluation. Please come again. We're looking forward to seeing you again.

6/10 Okay

Nitin

Business traveller
Liked: Cleanliness, staff & service, amenities
The area around is good. Little far from the nearest station. Supermarket is super closed. 5.5/10
Stayed 1 night in Apr 2023
Response from Sansuiso on 26 Apr 2023
Thank you for staying at our inn. And thank you for your message. If ou have another chance, please come again.

10/10 Excellent

Cossette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are awesome! I would stay here again! Arigato gozaimas!
Stayed 2 nights in Mar 2023
Response from Sansuiso on 17 Mar 2023
Thank you for staying at our inn. And thank you for happy message. Did you have a relaxing time? We look forward to seeing you again.

10/10 Excellent

Faheem

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was so friendly and helpful. He could understand some English too, though we mainly spoke in Japanese. We stayed for a short time but it was worth it.
Stayed 1 night in Mar 2023
Response from Sansuiso on 17 Mar 2023
Thank you for staying at our inn. And thank you for your message. Did you have a relaxing time? We look forward to seeing you again.

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to experience a Japanese style room experience, this might be for you. You get a small tatami room with futons, shared bath and toilets (kept immaculately clean) in a older Japanese style house (narrow staircase, sliding doors, etc) but recently rennovated with modern conveniences. The Gotanda neighbourhood is extremely interesting, a wonderful combination of old and new. The walk along the river is exceptionally beautiful.
Stayed 2 nights in Dec 2022
Response from Sansuiso on 4 Jan 2023
Thank you for using our inn. And thank you for the very happy message. I hope you had a good time. Please come again. Take care of yourself. See you again.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Excellent service.
Stayed 4 nights in Jul 2022

10/10 Excellent

TS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful in finding where to get breakfast, where to get easier way to get to the stations and the place was meticulous! I recommend this place for everyone who want to experience Japanese style inns.
Stayed 1 night in Dec 2019
Response from Ryokan Sansuiso on 6 Jan 2020
Thank you for using our inn. Thank you for your happy comment. please use our inn again. We are looking forward to seeing you again!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, scrupulously clean, traditional Japanese style was just as described so knew what to expect re: shared spaces etc. Was a little confused about the small print that said only one child allowed, but we checked with the owners and they were happy to accept our 3 children in the family room.
Stayed 1 night in Oct 2019
Response from Ryokan Sansuiso on 28 Oct 2019
Thank you for using our inn. Did you make happy memories with you family? Please use our inn again when you visit Japan. We're looking forward to seeing you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old style Japanese Inn with modern private bathroom. Lovely, lovely hosts. Great location near trains and easy to get anywhere in Tokyo.
Stayed 4 nights in Jul 2019
Response from Ryokan Sansuiso on 16 Jul 2019
Dear Anonymous, Thank you for using this ryokan this time. And thank you for the nice comment. We look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing deal! Really comfortable, traditional Ryokan experience for a bargain price. Owners are so nice, mats are the softest we slept on, the bath is great and there’s a delicious restaurant on the corner. Love that a traditional inn still exists in Tokyo.
Stayed 1 night in Dec 2018

10/10 Excellent

タケシ

Liked: Cleanliness, staff & service, property conditions & facilities
駅から近く、お値段がリーズナブルでした。また利用したいと思います。という
Stayed 1 night in Mar 2024
Response from Sansuiso on 29 Mar 2024
Thank jyou fjor staying at our inn. And thank you for your happy message and your high evaluation. Did you have a relaxing time? Please come again. We're looking forward to seeing you again.

10/10 Excellent

??

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に快適だった。
Stayed 1 night in Mar 2024
Response from 山水荘 on 15 Mar 2024
この度は当旅館をご利用いただきましてありがとうございます。メッセージもお寄せいただきありがとうございます。ゆっくりおくつろぎ戴けましたでしょうか？またのお越しをお待ちしております。

10/10 Excellent

Miho

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1週間子供の大学受験でお世話になりました。 五反田駅まで徒歩ですぐの場所にあり、アクセスしやすかったです。 　口コミ通り布団もふかふかで水回りも清潔感があり、とても気持ちよく過ごせました。 　最後は皆さんでお見送りもして頂き感謝です。 　また、是非利用したいと思いました。
Stayed 7 nights in Feb 2024
Response from 山水荘 on 1 Mar 2024
この度は当旅館をご利用いただきましてありがとうございます。うれしいメッセージもお寄せいただきありがとうございます。東京も次第に春めいてまいりました。季節の変わり目は体調を崩しやすいですので、お体にはお気をつけてお過ごしください。またのお越しをお待ちしております。

10/10 Excellent

SAWAKO

Stayed 1 night in Dec 2023
Response from Sansuiso on 9 Feb 2024
Thank you for staying our inn. And thank you for your hgh evaluation. Did you have a relaxing time? Please come again. We're looking forward to seeing you again.

10/10 Excellent

stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem
Great place! Very friendly and clean. Little gem in the super big city.
Stayed 2 nights in Nov 2023
Response from Sansuiso on 29 Nov 2023
Thank you for staying at our inn. And thank you for your happy message. Did you have a good time? Please come again. We're looking forward to seeing you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
청결하고 친절한 숙소
그 어떤 숙소보다 최고로 청결합니다. 화장실, 샤워실, 세면대 등등 깔끔하고 좋아요. 이불도 푹신푹신해요. 사장님의 손길이 닿아있다고 느낄수 있어요. 다음에 일본에 간다면 또 가고 싶습니다. 지하철과 가깝고 숙소 주변에 편의점, 식료품점, 카페, 아시아음식점 등 로컬사람들이 가는 상점들이 있어서 이 또한 장점이에요.
Stayed 1 night in Sep 2023
Response from Sansuiso on 2 Oct 2023
Thank you for staying at our inn. And thank you for your happy message. Did you have a good time? We're very happy to hear that you want to go again. Please come again. We're looking forward to seeing you again.

10/10 Excellent

Euiyoung

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
일본 전통 여관을 경험하고 싶으시다면 료칸 산스이소 적극 추천드려요!! 이 가격대에 보기 드문 깨끗하고 잘 갖춰진 숙소였습니다. 편의점과 기차역이 매우 가깝고 근처에 작은 하천이 있는데 밤에 거기 산책하는 것도 너무 좋았어요! 동네 자체가 조용하고 한적해서 거닐기 좋았습니다~~
Stayed 2 nights in Jul 2023
Response from Sansuiso on 14 Jul 2023
Thank you for staying at our inn. And thank you for your message. Did you have a relaxing time? Please come again. We're looking forward to seeing you again.

10/10 Excellent

ねね

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
翌日の予定のため前泊に利用させていただきました。 大崎駅からすぐ近くにあって助かりました。 夜遅くに到着して「（衣服の）アイロンを貸してほしい」というお願いを急にしてしまったのですが、とても丁寧に対応してくださいました。ありがとうございました。
Stayed 1 night in May 2023
Response from 山水荘 on 14 Jul 2023
この度は当旅館をご利用いただきありがとうございます。ごゆっくりおくつろぎいただけましたでしょうか？また機会がございましたら是非ご利用くださいませ。

6/10 Okay

norihide

Stayed 1 night in Jun 2023

10/10 Excellent

ETSUKO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
決して高級な旅館ではありませんが、小綺麗で趣もあり、旅館の方の対応も完璧でした。 旅館ならではの家庭的な雰囲気もとても良かったです。廊下の絨毯がとても気持ちよかったです。アクセスも良く、高いビルの中に、ぽつんと2階建ての小さな旅館と言うシチュエーションもユニークでした。 東京に来たら、またここに泊まりたいと思います。
Stayed 2 nights in Jun 2023
Response from 山水荘 on 6 Jun 2023
この度は当旅館をご利用いただきましてありがとうございます。とても嬉しいメッセージもお寄せいただきありがとうございます。また泊まりたいというお言葉がスタッフにとって一番の褒め言葉でございます。またそう言っていただけるよう日々頑張ります。またのお越しをお待ちしております。

8/10 Good

Masanori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
大浴場が17時から23時までと不便。 シャワーと同様、大浴場も24時間にしてほしい。
Stayed 1 night in May 2023
Response from 山水荘 on 6 Jun 2023
この度は当旅館をご利用いただきましてありがとうございます。貴重なご意見ありがとうございます。24時間は無理ですが、少しでも延長できないか、検討させていただきます。またのお越しをお待ちしております。

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Sansuiso on 8 Apr 2023
Thank you for staying at our inn. Did you have a relaxing time？We look forward to seeing you again.

10/10 Excellent

Tess

Stayed 5 nights in Mar 2023
Response from Sansuiso on 8 Apr 2023
Thank you for staying at our inn. Did you have a relaxing time？We look forward to seeing you again.

10/10 Excellent

joojong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
기차길이 가까워 약간 소음이 있었으나 그외에는 매우 편안하고 깨끗하며 주인장의 친절함이 최고였습니다
Stayed 3 nights in Mar 2023
Response from Sansuiso on 22 Mar 2023
Thank you for staying at our inn. And thank you for your message. Did you have a good time? All the staff are looking forward to seeing you again.

10/10 Excellent

Junichi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
線路が近いので、朝早くの騒音は仕方ないとして、古い旅館ではあるものの古風な雰囲気は良かったです。また機会があるば宿泊します。
Stayed 1 night in Mar 2023
Response from 山水荘 on 15 Mar 2023
この度は当旅館をご利用いただきましてありがとうございます。そしてメッセージもお寄せいただきありがとうございます。ごゆっくりおくつろぎいただけましたでしょうか？また是非お越しくださいませ。またのお越しをお待ちしております。

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Sansuiso on 9 Feb 2024
Thank you for staying our inn. and thank you for your high evaluation. Did you have a relaxing time? Please come again. We're looking forwar to seeing you again.

10/10 Excellent

SANGJUN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST STAY IN TOKYO EVER
It was really good stay in Ryokan Sansuiso. People here are very kind and smiley. I felt they are like kinda my Japanese parents. Good price and service. Very clean and good to take a shower. I can say this is better than any other normal hotels.
Stayed 4 nights in Dec 2022
Response from Sansuiso on 4 Jan 2023
Thank you for using our inn. And thank you for the very happy message. If you receive a message like this, it will encourage the staff. Please think of it as your own home and come again. We look forward to seeing you again.

10/10 Excellent

ATSUO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
駅から近く目黒川の桜並木のすぐ目の前です。とても清潔感のあるお部屋で快適、そしてスタッフの方が皆さん丁寧で優しい。また次回もここに泊まりたいです。
Response from 山水荘 on 4 Jan 2023
この度は当旅館をご利用いただきましてありがとうございます。うれしいメッセージをお寄せいただきありがとうございます。このようなメッセージをいただくとスタッフの励みにもなります。またのお越しをお待ちしております。どうぞお体にはお気をつけてお過ごしください。

10/10 Excellent

Kok Yan

Travelled with family
A very clean and cozy place, the hosts are very nice, close to metro station, restaurants and department stores surrounded, highly recommended
Response from Sansuiso on 4 Jan 2023
Thank you for using our inn. And thank you for the happy message. I hope you had a good time. Please come again. Please take care of yourself. We're looking forward to seeing you again.

10/10 Excellent

Akira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

ゆかこ

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
家に帰ったような落ち着いた旅館でした。 とてもゆっくりできました。 家族で利用させていただき、スタッフの方にも親切にしていただきました。
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Tout-petit Ryokan. Une chambre typique Japonaise d une propreté irréprochable.
Stayed 1 night in Feb 2020
Response from Ryokan Sansuiso on 26 Feb 2020
Merci d'utiliser notre auberge. Voulez-vous vous detendre? Merci pour le commentaire. Nous avons hate de vous revoir.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
和室でかなり安心感がありました。トイレやシャワーは部屋とは 別々でしたが、特に不便もなく使えました。改装されていたのでとても綺麗です。 お風呂は絶対に入るべき！お風呂のお湯もかなり綺麗にされてありました。 また東京へ来た際は是非とも泊まりたい旅館です。
Stayed 1 night in Jan 2020
Response from 旅館山水荘 on 2 Feb 2020
この度は当旅館をご利用いただきありがとうございます。ごゆっくりおくつろぎいただけたでしょうか？うれしいコメントもお寄せいただき誠にありがとうございます。またのお越しを心よりお待ち申し上げます。

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
親戚のおばさん宅みたい
高層ビルの中にぽつんと一軒家 ガラガラと玄関を開けるとにこやかにお出迎えしてくださり、夜遅くに着いたので直ぐにお風呂に入り直ぐに寝ましたが、お風呂もトイレも洗面所も清潔で気持ちよく過ごせました。
Stayed 1 night in Oct 2019
Response from 旅館山水荘 on 22 Nov 2019
この度は当旅館をご利用いただきありがとうございます。うれしいメッセージを戴きありがとうございます。ぜひ、またのお越しをお待ちしております。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel attentionné et bienveillant. Conforme à mes attentes.
Stayed 1 night in Oct 2019
Response from Ryokan Sansuiso on 28 Oct 2019
Merci d'utiliser notre auberge. Merci pour votre commentaire agreable. Nous avons hate de vous revoir.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適に宿泊できました。
初めての東京宿泊でしたが、交通の便も良く充分楽しむ事が出来ました。施設もキレイにリフォームされ、アットホームで快適です。共同使用ですが身体をしっかり伸ばせる浴槽は疲れた身体に最高でした。立地も五反田駅からも徒歩で充分移動出来る範囲内で有難いかったです。
Stayed 1 night in Sep 2019
Response from 旅館山水荘 on 24 Sept 2019
この度は、当旅館をご利用いただきありがとうございます。また、うれしいメッセージを戴きありがとうございます。またのお越しをお待ちしております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait hôtel traditionel
Pour nous le meilleur hotel de notre séjour à Tokyo ! Les futons sont très confortables, il y a même un bain traditionnel et on nous fournit les yukatas et le thé. L'emplacement est proche de la gare et la plupart des quartiers de Tokyo accessibles en environ 30min de train/métro. Le personnel est très sympa, certains parlent plutôt bien anglais et les autres font de leur mieux. Je recommande à 200%!
Stayed 2 nights in Sep 2019
Response from ryokan Sansuisou on 12 Sept 2019
Merci d'avoir utilise ce ryokan. Merci pour votre message heureux! S'll vous plait,revenez. J'ai hate de te revoir.

10/10 Excellent

カテリン

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, friendly, caring hosts, family-like atmosphere- I loved it! Thank you sooo much for making my stay unforgettable!
Stayed 4 nights in Jul 2019
Response from Ryokan Sansuiso on 23 Jul 2019
Dear カテリン, Thank you for using our ryokan. I'm sorry I couldn't see you off at the check-out. Please come to Japan again.Please stay here at that time.We are looking forward to seeing you again!

10/10 Excellent

sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un séjour de 5 nuits l'établissement bien situé proche d'une station et de petites adresses sympathique pour mangé et boire un verre . Le personnel super accueillant et la chambre propre et agréable
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Auberge traditionnelle (tatami, futon) très bien entretenue. Accueil chaleureux. Les principaux quartiers de Tokyo sont facilement accessibles par la ligne Yamanote (station de Gotanda toute proche). Il y a de nombreux petits restaurants bon marché dans le quartier.
Stayed 7 nights in Apr 2019

8/10 Good

IZUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
田舎の親戚のお家に来た感じ
民宿のようで、なんだか懐かしい感じでした。おじいさんとおばあさんが、丁寧に対応してくださいました。 お風呂も三人で入れる感じでしたが脱衣室が狭かったです。部屋にドライヤーがなくてお風呂場の脱衣室でしないといけなかったのが残念でした。
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019