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Great location near the train, shopping, food options, and park. Room size about average but longer desk surface was helpful. Washing machines on 7 and 9 also appreciated.
Very clean hotel and big rooms for Tokyo. The hotel itself could use a little updating but overall an excellent location and friendly staff. Would stay again.
Hank
Stayed 8 nights in Apr 2024
Response from Reservation team on 24 Apr 2024
We appreciate your praise for our staff's friendliness. Providing a welcoming atmosphere is a top priority for us, and we're delighted that our team made your experience enjoyable.Thank you again for your feedback. We look forward to welcoming you again! Sincerely Yours,Reservation teamKichijoji Tokyu REI Hotel
Thank you for your feedback about Kichijoji Tokyu REI Hotel. My team and I appreciate your feedback and look forward to welcoming you back very soon. Sincerely Yours,
8/10 Good
Yvonne
18 Apr 2024
Yvonne
Stayed 2 nights in Apr 2024
4/10 Poor
Gary
Travelled with family
17 Apr 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
Multiple times requesting air-conditioning be turned on. Room temperature was finally tolerable on our last night. I kept getting stonewalled by staff. I will probably not refer this hotel to my friends.
Gary
Stayed 2 nights in Apr 2024
Response from Kichijoji Tokyu REI Hotel Reservation team on 24 Apr 2024
Thank you for staying with us. We regret that we fell short in promptly addressing your requests. If you do decide to give us another chance, we will do our best to exceed your expectations. We are looking forward to welcoming you back at Kichijoji Tokyu REI Hotel.Sincerely Yours,
Room is small, but they provided everything I needed for staying . Laundry facility was very
Convenient and charge reasonable. As a female customer , small packet for facial skin product quality was pretty good. All Stuff members were all polite and attentive . I would definitely
Come back again.
yuko
Stayed 3 nights in Mar 2024
Response from Kichijoji Tokyu REI Hotel Reservation team on 24 Apr 2024
Thank you for your feedback. We are glad to hear that you found everything you needed for your stay despite the compact size of the room. Our goal is to ensure that our guests have a comfortable and convenient experience.We will be sure to pass along your kind words to them. We look forward to welcoming you back again on your next visit. Sincerely yours,
Great location. Good service. The room was a bit small though.
kim
Stayed 7 nights in Mar 2024
Response from Reservation team on 24 Mar 2024
Thank you for choosing to stay at Kichijoji Tokyu REI Hotel. We are committed to continually improving our services, and we look forward to welcoming you again in the future. Please do not hesitate to reach out if there is anything more we can do for our guests. Thank you.
Overall It was a decent hotel, clean and the service was great. I just did not like the bathroom was super tiny.
Reiko
Stayed 1 night in Feb 2024
Response from Kichijoji Tokyu REI Hotel Reservation team on 24 Apr 2024
Thank you for your feedback about Kichijoji Tokyu REI Hotel.My team and I appreciate your feedback and look forward to welcoming you back very soon.Sincerely Yours,
6/10 Okay
Mayumi
17 Feb 2024
Disliked: Property conditions & facilities
Great location! Love the area but could be a little bit noisy
Mayumi
Stayed 3 nights in Feb 2024
Response from Reservation team on 16 Mar 2024
Thank you so much for your feedback. We are glad you enjoyed the location. We understand your concern about noise and will do our best to address it for your future stays. We hope to welcome you back soon!Sincerely Yours,
10/10 Excellent
Anthony
3 Feb 2024
Anthony
Stayed 2 nights in Jan 2024
Response from Reservation team on 24 Mar 2024
Thank you for choosing to stay at Kichijoji Tokyu REI Hotel. We are committed to continually improving our services, and we look forward to welcoming you again in the future. Please do not hesitate to reach out if there is anything more we can do for our guests. Thank you.
Response from Reservation team Iwasa on 5 Feb 2024
Thank you so much for your stay and please extend our appreciation for rating us.We are looking forward to welcoming you back at Kichijoji Tokyu REI Hotel soon.Sincerely Yours
10/10 Excellent
Pui Lam
28 Jan 2024
Pui Lam
Stayed 4 nights in Jan 2024
Response from Iwasa on 29 Jan 2024
Thank you for choosing to stay at Kichijoji Tokyu REI Hotel. We are committed to continually improving our services, and we look forward to welcoming you again in the future. Please do not hesitate to reach out if there is anything more we can do for our guests. Thank you.
The room felt a little older, but it was clean and comfortable. It's great to focus on ECO. I was also happy with the coffee service. Good location.
Jun
Stayed 1 night in Jan 2024
Response from Furukawa on 26 Jan 2024
Thank you very much for staying with our hotel.We are pleased to hear that you found the room clean and comfortable, despite its slightly older feel. Your appreciation for our focus on ECO and the positive feedback on our coffee service are truly appreciated. We are glad the location worked well for you.We are looking forward to welcoming you next time.
The room we stayed in was quiet large compared to the other places we stayed in travelling around Japan. There was enough room to leave our suitcase open and still be able to walk around.
It was a very reasonable price and shower convenient for shops, food and the train station.
Dallas
Stayed 8 nights in Dec 2023
Response from Reservation team Iwasa on 24 Jan 2024
Thank you for your positive feedback! We're glad you found our room spacious, reasonably priced, and conveniently located for shops, food, and the train station. We hope to welcome you back in the future.
Response from Reservation team Iwasa on 5 Feb 2024
Thank you so much for your stay and please extend our appreciation for rating us.We are looking forward to welcoming you back at Kichijoji Tokyu REI Hotel soon.Sincerely Yours
The location is excellent, just in front of JR and Inokashira line and many line of bus transportation. The beautiful Inokadhira park is just minutes away, I did morning walking every day. The staff are very polite and friendly, the room is very clean. Only one thing that made me disappointment was there was no view.
The room is abit small, the staffs are kind and professional, there is a 24/7 self serve laundry and dryer on each floor, which is really convenient. If they sell laundry gel that would be perfect.
the staff was very accommodating with allowing us to change our dates. the hotel is less than a 5 min walk to the train station with so many restaurant options and shops in the area. any time we are in tokyo, we stay here and will continue to stay here.
Small basic hotel, a bit rundown but still comfortable, value for money if Japanese compact room size doesn’t bother you, if not it’s a very good neighborhood to stay in Tokyo.
It’s a a good location and priced right in order to keep down our spending costs during our vacation. Rooms small compared to ones I am use to but had the basic things I need which are a good bed and great water pressure.
Rosalee
Stayed 1 night in Sep 2023
6/10 Okay
Eri
Business traveller
6 Sept 2023
Disliked: Staff & service
The staff at the counter was okay, not that polite or pleasant.
The bed was comfterble, staff was very nice and helped me book another day during check in. Breakfast was great and I highly recommend it to anyone who enjoys buffets.
Hotel reception was helpful & informative. Room #928 was clean, quiet and the view was great! Filtered water machine at elevator is an awesome idea and Eco friendly! Breakfast buffet was delicious!
Overall, just outstanding! I would definitely stay again!!!