First impression on entry is 'Is this a hostel ?' and it goes downhill from there. Staff were reasonably helpful but first worry is when you are handed 2 remotes for the TV at reception ?? The lift was old with NO GUARD between the lift and the lift doors.Could not see any fire escape signs even though we were on fifth floor. Door to room led to 2 separate doors to 507 and 508 (as we required a separate single). One bathroom which was a horrible plastic tatty unit with shower. The bedrooms had been painted by someone who thought that wall paint should splatter round the ceiling edges... at least that was a better colour than the stain on the ceiling. The worn out tatty furniture looked like it had come out of a house clearance... Bed linen so old that it was 'bobbly' and the sheets so thin over a not too clean mattress that we slept on top of the 'covers' in our clothes. After the banging from upstairs stopped at about 0100 hrs we tried to sleep. unfortunately the banging started again at 0400 hrs. After 1 hour's sleep all night we got up and went down to the worn out breakfast room. Staff member polite, breakfast simple and actually OK. Free wifi so at least you can surf the web while you can't sleep. Room view was nice, up to mountains behind.. Overpriced, almost a joke. I feel sorry for the staff, running a dump like this. If you are brave and book and are handed keys to 507 and 508, laugh and hand them back.