I had a wonderful time at Anantara but the staff were what made the trip truly excellent.
I gifted this trip to my mother for her birthday but on the very first day of our travels she tripped over and twisted her knee while we were exploring Turtle Village, the small shopping centre across the road. I dashed across to the hotel where the kind staff organised a golf buggy to come and collect her and take us back to our room. They then sent a first aid officer to help us and offered to call a nurse. Periodically over our entire stay the first aid officer would call in on us to check on her healing knee and even rigged up a walking stick to help her get around. The hotel manager even called us to check everything was ok.
Other staff were wonderful as well; with the morning server at the breakfast sala (buffet) always greeting us with a smile and remembering our drink orders from the previous day.
The hotel itself is beautiful, with a wonderful pool, comfortable beds (I was tempted to steal the pillows) and a giant bath you can truly sink into.
The big draw back is the location. It is a 10- 15 min walk to the beach which isn't great in the heat and the hotel, while close to the airport (20mins away), is at least 45mins from the tourist attractions that may draw you to Phuket in the first place. If you're after peace and quiet this is the perfect place for you and if you don't mind the drive, taxi's are usually cheap and will wait up to 4hrs for you if you want to explore.
A fabulous stay at this hotel. This is the second time we have stayed, the first as a couple, the second with two young children. The hotel provides great room options for both. We loved the different restaurant options and the babysitting service was great too. Kids pool very big, lots of toys to play with and heaps of loungers. Spa was wonderful too. Can't fault this hotel.
My husband and I took our 1 1/2 old baby to Banyan Tree Phuket for a 2 weeks family vacation. The amenities we requested for baby's comfort were all met. upon our arrival we were very well received and during our stay, the in-house staff were kind and efficient. Being able to travel between the Laguna properties by shuttle bus was great, providing more activity and F&B options during our long stay. The restaurants served very good quality food and the 2 bedroom pool villa was well quipped and preserved. The swimming pool with jacuzzi was a haven for our baby. Even during his sleep, he moved his arms and legs!
Our experience at Banyan Tree was fantastic. Our baby had a great time. That's all that mattered to me.
We are family of three, young boy, and stayed in a 2 bed suite.
The quality of the room, pool, restaurants was excellent. The staff were friendly and helpful.
Only complaint for the room was the sofa in the living space wasn't comfortable and the air-conditioning was too noisy to have on at night.
Minor complaint overall was that we weren't told on booking that the restaurant for villa guests was being refurbished; and we weren't told that there was an a la carte menu for villa guests until the last day.
Although technically 'on' the beach, you can only see it from the beach club (which was a nice bar, pool and restaurant area). There are fireworks almost nightly.
There's a visit by a baby elephant twice daily - they kids loved it. No pressure at all to tip, but 50-100 baht gets a thank you from the elephant himself!
Overall - it's one of the best places we've stayed. Highly recommended.
Mr from Singapore
Diverse range of newly refurbished accomodation, direct beach access, beach club, treehouse kids club, daily elephant visits …More
"Excellent resort with beautiful pool, great staff"
This place is a gem. Took my girlfriend there for a 4 day getaway and was not disappointed. The staff were friendly and always happy to help which is always a plus :)
The resort is in the middle of nowhere so perfect if you want a quiet trip away from all the hustle and bustle of Patong. The pool villa we stayed in was amazing and I must compliment the chef as every meal we had either in the restaurant or by the pool was superb. The buffet breakfast was also great and catered for everyone's taste buds.
The walk to the beach was a relaxing 10 minute stroll and the sunset was to die for. Amazing!!!
I wish we had stayed longer because this is one of the nicest places I have been to.
Mike from Warner, QLD Australia
Lesprit de naiyang is a new charming resort consisting of 30 private villas and 17 deluxe rooms accommodations. Lesprit de …More
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