I have been to many hotels but this hotel is fantastic, I can not think of one fault
The restaurant is run by a 5 star chef and it's not 5 star money which is excellent
If your looking for privacy this is the most private resort I have ever visited
This hotel is simply stunning.
The staff is incredibly congenial and goes out of their way to be helpful.
The grounds are absolutely beautiful. The ocean is right there, as is the water park.
The fitness center is one of the best I've ever seen in a resort.
The room is absolutely immense and comfortable. It's like moving into a very nice, very large apartment. It has a full, Western kitchen. That's great, considering there's a small market on the grounds. There is a full living room/dining room. The bedroom is massive, and the bathroom is superb.
I was very, very sad to leave, even though we were going to another very nice resort in a different city. This was just an overnight stop.
Derek from Beijing
West Sands Phuket offers 106 elegant residences and villas many with private pools overlooking the private beach and ocean …More
All aspects about the hotel were great except for the breakfast. The quality of food and service at breakfast was far below 5 star standards. However apart from that it is one of the best resorts in terms of facilities, quality of rooms, swimming pools, spa etc.
This hotel should be rated as 3 stars. It caters to organized tours. If you are not part of a tour group or don't sign up for one of their local tours you are ignored and put at the bottom of the list. For instance, one of our part scheduled the hotel van for 1830 the day before to take her to an event. Next day, the timing for the van was confirmed. The van didn't show at 1830. At 1900 she had to walk to another resort to find a taxi and was 45 minutes late. After a few days we didn't bother asking the hotel for anything except to check that they had give us soap, shampoo and other consumables.
Upon arrival we were greeted and Immediately felt welcome. The staff were amazing, very friendly and helpful and assisted us with anything we needed. The resort and facilities were excellent and we all enjoyed our stay. It had everything we needed and our children aged 23 and 17 loved their stay. It was peaceful and quiet and only a ten minute walk to the beach or we loved riding the bikes the resort provided down to the beach. A buggy service is provided at all times as well. Pool was very clean and just the right size. The view from our balcony was amazing and at night it was beautiful when all the lights were on. There is a small shopping village close by which was very good and a cafe for lunch which was very reasonably priced. We also had dinner at the resort and there are other places to eat within walking distance which were very nice. On our last day we had to check out early for our flight and they offered to make up some thing to eat. Overall we all loved our time at the resort and we hope to return again soon.
Rocco from Mt Clear Vic Australia
Experience the ultimate retreat at Marriott's Mai Khao Beach luxury hotel suites in Phuket, Thailand, a Marriott Vacation …More
I had a wonderful time at Anantara but the staff were what made the trip truly excellent.
I gifted this trip to my mother for her birthday but on the very first day of our travels she tripped over and twisted her knee while we were exploring Turtle Village, the small shopping centre across the road. I dashed across to the hotel where the kind staff organised a golf buggy to come and collect her and take us back to our room. They then sent a first aid officer to help us and offered to call a nurse. Periodically over our entire stay the first aid officer would call in on us to check on her healing knee and even rigged up a walking stick to help her get around. The hotel manager even called us to check everything was ok.
Other staff were wonderful as well; with the morning server at the breakfast sala (buffet) always greeting us with a smile and remembering our drink orders from the previous day.
The hotel itself is beautiful, with a wonderful pool, comfortable beds (I was tempted to steal the pillows) and a giant bath you can truly sink into.
The big draw back is the location. It is a 10- 15 min walk to the beach which isn't great in the heat and the hotel, while close to the airport (20mins away), is at least 45mins from the tourist attractions that may draw you to Phuket in the first place. If you're after peace and quiet this is the perfect place for you and if you don't mind the drive, taxi's are usually cheap and will wait up to 4hrs for you if you want to explore.
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