Pool

Reviews of Casa Salles Hotel Boutique

4 out of 5
Casa Salles Hotel Boutique
3 Calle la Villa La Villa, Tequila, JAL

Reviews

9.6

Exceptional

Rating 10 - Excellent. 145 out of 172 reviews" "
Rating 8 - Good. 19 out of 172 reviews" "
Rating 6 - Okay. 4 out of 172 reviews" "
Rating 4 - Poor. 1 out of 172 reviews" "
Rating 2 - Terrible. 3 out of 172 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Salles is THE place to stay when you're in Tequila. Every staff member we encountered was inviting and helpful throughout our stay. The rooms are modern, quiet, and have nice amenities. The entire property is gated so you can feel safe and secluded in your little oasis. El Tequileño is literally next door and Fortaleza is a 5 min walk down the street. My wife and I are vegan and the staff was understanding and accommodating, as we knew finding options in the area would be difficult. Take a dip in the pool, order a Batanga at the bar, and sit under the 150 year old mango trees as the aroma of cooked agave fills the air. Would recommend to anyone looking for a comfortable stay while in Tequila.
Stayed 1 night in May 2024
Response from Maggie on 15 May 2024
Dear Joseph, Wooow, thank you so much for all these beautiful words about our wonderful staff, you are our reason to do things the way do them. Hope we can host you once again in this your new home, Casa Salles. Please come back any time.

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 3 nights in May 2024
Response from Main Concierge on 10 May 2024
Hola Michael,Thank you for leaving a review. We hope to have you back, Casa Salles is your home from now on.

10/10 Excellent

Alok, Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a heaven in the middle of things with excellent staff & meals
Stayed 2 nights in May 2024
Response from Main Concierge on 9 May 2024
Hola Alok, Thank you very much for your comments, we are very grateful that you had a great time with us. You can come back whenever you like, Casa Salles is your home from now on.

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los colchones estaban super comodos. Duermes como en la nubes. La piscina y el area de jardin dan un toque muy relajante. Perfecto para un descanso del estres. Esta muy cercas del centro del pueblo pero apartado con mucha privacidad y seguridad.
Stayed 2 nights in May 2024
Response from Main Concierge on 7 May 2024
Hola Elena, Nos alegra mucho que hayas podido relajarte y disfrutar de la serenidad de Casa Salles, eres bienvenida a regresar y relajarte cuando lo desees, Casa Salles es tu casa de ahora en adelante.

10/10 Excellent

Claudia, Covina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The modern look of the hotel and very nice garden area
Stayed 3 nights in May 2024
Response from Main Concierge on 7 May 2024
Hola Claudia,We are very pleased that you enjoyed our spaces. You can come back whenever you like, Casa Salles is your home from now on.

10/10 Excellent

BASI LORRAINE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVE THIS HOTEL, IN MY OPINION IS THE BEST PLACE TO STAY IN TEQUILA,JAL
Stayed 1 night in May 2024
Response from Main Concierge on 6 May 2024
Hola Lorraine, We are very pleased that you liked our hotel, we are very happy that your stay was excellent. You can come back whenever you want, Casa Salles is your home from now on.

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel perfect for a trip to tequila
Stayed 1 night in Apr 2024
Response from Main Concierge on 30 Apr 2024
Hola Erica, We are thrilled you loved your stay with us, you can over whenever you want, Casa Salles is your home from now on.

10/10 Excellent

Aldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Apr 2024
Response from Main Concierge on 27 Apr 2024
Hola Aldo, We are very pleased your stay with us was excellent, and we hope to host you again. Casa Salles is your home from now on.

10/10 Excellent

Maria T

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, tranquil environment ideal for relaxation.
Stayed 4 nights in Apr 2024
Response from Main Concierge on 21 Apr 2024
Hola Maria, We are very pleased that you had an excellent relaxing stay with us, you are welcome to come back any time. Casa Salles is your home.

8/10 Good

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
It's NOT at all a Boutique Hotel as they sell themselves as well as the room view is to a galley and not to the valley. At last, the walk from the hotel to the downtown is very unsafe and totally in the darkness.
Stayed 2 nights in Mar 2024
Response from Main Concierge on 14 Apr 2024
Hola Carlos, We appreciate your positive rating and constructive feedback. We value your opinion and are committed to continuing to improve to provide an even more exceptional experience in the future. We hope to have the opportunity to welcome you again and exceed your expectations. Thank you for your support and trust!

10/10 Excellent

Charles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pl as ce
Stayed 2 nights in Mar 2024
Response from Main Concierge on 31 Mar 2024
Hola Charles, We are very pleased your stay was great. You can come whenever you want, Casa Salles is your home from now on

10/10 Excellent

Lise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quel endroit magnifique. Nous avons profité des différents jardins, de la superbe piscine. Le personnel attentionné et très sympathique. La nourriture était excellente. La distance de marche pour les différentes attractions est à environ 10 minutes. Je le recommande sans hésitation.
Stayed 2 nights in Mar 2024
Response from Main Concierge on 22 Mar 2024
Hola Lise, We are very happy that your stay was great, we appreciate the time you took to give us a review, we appreciate it very much. You can come back whenever you want, Casa Salles is your home from now on.

10/10 Excellent

Bruno

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 2 nights in Mar 2024
Response from Main Concierge on 22 Mar 2024
Hola Bruno, Thank you very much for taking the time to leave us a review, we appreciate it very much and we are very happy that your stay was a pleasant one.

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was exceptional. Modern, clean, safe. Beautiful.
Stayed 2 nights in Feb 2024
Response from Main Concierge on 23 Feb 2024
Hola Tony, We are really glad that you liked our hotel, it means a lot to us that you took the time to leave us a review. You can come back whenever you want, Casa Salles is your home from now on.Casa Salles Team

8/10 Good

Marlene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Over all it was a good experience. I enjoyed the hotel I loved that it was walkable distance from La Plaza, and next door to El Tequileno . The Tequileno is a must tour to do! I just will say it was a little unorganized to book but glad we were able to do it. The Hotel was beautiful and very quiet! Room service was amazing. Room was big and roomie. I felt safe with the hotel security. Over great! Will definitely be back
Stayed 3 nights in Feb 2024
Response from Main Concierge on 22 Feb 2024
Hola Marlene, We are very pleased that you had a great time at the hotel and that you felt safe staying with us. We really appreciate your comments about the dynamics of booking a tour. We assure you that we will improve these. Come back anytime, Casa Salles is your home from now on.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
A good option in Tequila
Stayed 1 night in Feb 2024
Response from Main Concierge on 22 Feb 2024
Hola John, We are glad you liked it, we look forward to seeing you at the hotel again. Casa Salles is your home from now on.

10/10 Excellent

Anabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful. The property was amazing.
Stayed 2 nights in Feb 2024
Response from Main Concierge on 12 Feb 2024
Hola Anabel, Thank you very much, we are really happy that you liked our property and we are very proud that our staff has been able to make you feel at home. Casa Salles is your home from now on.

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Amazing hotel. Easy walking distance to the city center. The room is extremely clean, including the bathroom. We had a beautiful balcony view of the courtyard. We didn't use the pool but it looked well taken care of and I wished it was warmer. I'm glad we decided to eat at the restaurant. Both drinks and meals were excellent.
Stayed 1 night in Jan 2024
Response from Main Concierge on 12 Feb 2024
Hola Natalie, We are so glad you enjoyed your stay with us, we really appreciate the time you took to leave us this review. We hope to have you back soon and that you have the opportunity to enjoy our Pool Sanctuary. Casa Sallles is your home from now on.

10/10 Excellent

Tara, Toronto

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property beautiful. The room are perfectly appointed with big comfy beds and wonderful linens. The staff are friendly and the food is arty enough to be fun but still be reachable. I would stay here again.
Stayed 1 night in Jan 2024
Response from Main Concierge on 29 Jan 2024
Hello Tara!We are very pleased that your stay was so pleasant and that you found your experience with our linens and bed comfortable. We really appreciate you taking the time to leave us such nice comments.Of course you are most welcome at any time you want.

8/10 Good

Star

Stayed 1 night in Jan 2024
Response from Main Concierge on 29 Jan 2024
We really appreciate your rating, it means a lot to us. Thank you for visiting Casa Salles, we look forward to seeing you again. Casa Salles Team

10/10 Excellent

Santiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quiet and very tasteful place to rest in peace, great amenities and the people who help us put in the facilities were very talented and helpful
Stayed 1 night in Dec 2023
Response from Main Concierge on 6 Dec 2023
We are very pleased that you enjoyed your stay with us. We look forward to having you back with us.

10/10 Excellent

Juan Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hidden spot for weekend roundtrip, service & amenities are worth for the money
Stayed 1 night in Nov 2023
Response from Main Concierge on 6 Dec 2023
Thank you very much for visiting us, you are welcome to come back anytime.

10/10 Excellent

irwin, San Marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the hotel is very clean
Stayed 1 night in Nov 2023
Response from Main Concierge on 6 Dec 2023
Thank you very much, our team is glad you enjoyed your stay and appreciate you taking the time to acknowledge them. We look forward to seeing you again soon.

4/10 Poor

John

Travelled with group
Disliked: Property conditions & facilities, room comfort
Not a great Hotel
I could not recommend this Hotel. Its only close to a distillery I don’t care for. You cant walk anywhere. It stinks. No TV. Food at the restaurant wasn’t good. Just too many negatives to even consider.
Stayed 2 nights in Oct 2023

10/10 Excellent

joel

Stayed 1 night in Sep 2023
Response from Main Concierge on 6 Dec 2023
Thank you very much for staying with us, we look forward to having you back.

10/10 Excellent

Susana

Stayed 1 night in Sep 2023

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean place. All staff were very helpful at all times . Will definitely book again .
Stayed 2 nights in Sep 2023
Response from Main Concierge on 29 Oct 2023
Dear Brenda, We are very glad that you enjoyed your stay with us, Casa Salles is your home from now on.

10/10 Excellent

Leslie

Stayed 1 night in Jul 2023

10/10 Excellent

maria angelica

Stayed 1 night in Jul 2023

10/10 Excellent

maria angelica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say this has been one of favorite hotels ever. The safety the cleanliness the staff the comfort and THE FOOD!!! Everything about it was amazing. I highly recommend it! We will be coming back!!!
Stayed 1 night in Jul 2023
Response from Casa Salles on 16 Jul 2023
We are very glad you enjoyed your stay with us, we are looking forward to having you as a guest again.

10/10 Excellent

Adam

Stayed 1 night in Jul 2023

10/10 Excellent

Martin

Stayed 2 nights in Jul 2023

10/10 Excellent

Daniel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a very nice hotel only downside was the pool, it turned green and we were not able to enjoy it but other then that everything was great!
Stayed 3 nights in May 2023

10/10 Excellent

KASIE SILVA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Angel

Stayed 1 night in May 2023

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Food at the restaurant was good. Very nice hotel. Would stay here again.
Stayed 2 nights in Mar 2023
Response from Casa Salles on 17 Apr 2023
Dear YolandaThank you for staying with us, we appreciate your feedback, is very important for us

10/10 Excellent

Blanca

Stayed 1 night in Apr 2023
Response from Casa Salles on 7 Apr 2023
Estimada Blanca Agradecemos tus comentarios y tu calificación, esperamos que nos brindes la oportunidad de volver a ser tus anfitriones en tu visita a Tequila

10/10 Excellent

Nashely

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso hotel con muy buen servicio al cliente. Muy limpio y con un ambiente que es muy relajante.
Stayed 1 night in Apr 2023
Response from Casa Salles on 7 Apr 2023
Estimada NashelyAgradecemos tus comentarios y tu calificación, esperamos que nos brindes la oportunidad de volver a ser tus anfitriones en tu visita a Tequila

10/10 Excellent

DAVID

Stayed 1 night in Mar 2023
Response from Casa Salles on 20 Apr 2023
Estimado David.Agradecemos que hayas tomado tiempo en evaluar tu visita con nosotrosSaludos

10/10 Excellent

Mark

Stayed 2 nights in Mar 2023
Response from Casa Salles on 31 Mar 2023
Estimado MarkAgredecemos su calificación ya que es muy importante para nosotros, esperemos nos brinden la oportunidad de volver a ser sus anfitriones

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Casa Salles on 31 Mar 2023
Estimado AdolfoAgredecemos su calificación ya que es muy importante para nosotros, esperemos nos brinden la oportunidad de volver a ser sus anfitriones

10/10 Excellent

Doug, Port Ludlow

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredibly beautiful and luxurious property. There were a couple of hiccups in service (room wasn't ready at 3:00, dinner service was riddled with errors - though the food was delicious), but this is one of the best hotels I've ever stayed in.
Stayed 1 night in Mar 2023
Response from Casa Salles on 31 Mar 2023
Dear Doug Thank you for staying with us, we appreciate your feedback is very helpfull for us

8/10 Good

Lee

Travelled with partner
Liked: Cleanliness, staff & service
The owners were amazingly friendly and helpful. The property is under construction so it will be even better when finished.
Stayed 1 night in Feb 2023
Response from Casa Salles on 31 Mar 2023
Dear leeThank you for staying with us, we appreciate your feedback

10/10 Excellent

Gerardo

Stayed 2 nights in Jan 2023
Response from Casa Salles on 6 Mar 2023
Estimado Sr. Cancino Agradecemos que nos comparta su experiencia y que haya sido de su agrado, esperemos nos brinde la oportunidad de volver a ser sus anfitriones

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel and restaurant
Stayed 1 night in Jan 2023
Response from Casa Salles on 18 Jan 2023
Dear Carlos.Thank you for staying with us, we appreciate your feedback

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super in every way perhaps not cost
Super in everyway perhaps not cost
Stayed 1 night in Jan 2023
Response from Casa Salles on 13 Jan 2023
Dear Timothy, thank you for staying with us, we appreciate your feedback

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, the room was spacious and nicely decorated.
Response from Casa Salles on 10 Jan 2023
Dear Mónica Thank you for staying with us, we really appreciate your feedback

8/10 Good

chad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tequila
Great place to stay when visiting Tequila and the distilleries. It's located on the grounds of El Tequileno and the restaurant is outstanding.
Stayed 1 night in Nov 2022
Response from Casa Salles on 28 Nov 2022
Dear ChadThank you for staying with us

10/10 Excellent

Jorge

Stayed 2 nights in Nov 2022
Response from Casa Salles on 26 Nov 2022
Estimado Jorge Agradecemos tus buenos comentarios y tu tiempo en compartirla, esperemos nos brindes la oportunidad de ser tus anfitriones de nuevo