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Reviews of MTN Lodge Ridgway

3.5 out of 5
MTN Lodge Ridgway
373 Palomino Trail, Ridgway, CO

Reviews

8.8

Excellent

Rating 10 - Excellent. 585 out of 1003 reviews" "
Rating 8 - Good. 266 out of 1003 reviews" "
Rating 6 - Okay. 87 out of 1003 reviews" "
Rating 4 - Poor. 39 out of 1003 reviews" "
Rating 2 - Terrible. 26 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rolonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy booking, friendly staff and clean!
Stayed 1 night in May 2024

8/10 Good

Kevin

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
I didn't like the breakfast took too long to make my food also they forgot my bacon😭
Stayed 1 night in May 2024

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view
Stayed 1 night in May 2024

10/10 Excellent

Charlie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very helpful staff, and new renovations made for an enjoyable stay.
Stayed 1 night in May 2024
Response from MTN Staff on 20 May 2024
Charlie, we are so happy that you enjoyed your stay! Come and see us again!

10/10 Excellent

Melisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nicely updated!
Stayed 1 night in May 2024
Response from MTN Staff on 20 May 2024
Thank you Melisa for your review!!

10/10 Excellent

MARIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!
Response from MTN Staff on 20 May 2024
Maria, we love that you loved it here! Come and see us again!

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is beautiful and has amazing views! The only possible complaint I have is I wish their restaurant stayed open later or opened earlier.
Stayed 1 night in May 2024
Response from MTN Staff on 20 May 2024
Thank you for the review Jeremy! Starting May 24 we are open 7 days a week for lunch and dinner!

10/10 Excellent

Robbee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer property. Nice rooms. Wonderful staff
Stayed 1 night in May 2024

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet.
Stayed 2 nights in Apr 2024
Response from MTN Lodge Ridgway Staff on 3 May 2024
Thank you for leaving us a review!

10/10 Excellent

Susie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very nice. Restaurant on site was excellent. Ate at it both nights. Very good selection. Will definitely be staying there again in the future.
Stayed 2 nights in Apr 2024
Response from MTN Lodge Ridgway Staff on 28 Apr 2024
Thank you for leaving us a review!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very pleasant and professional
Stayed 7 nights in Apr 2024
Response from MTN Staff on 18 Apr 2024
Thank you for the review Mark!

10/10 Excellent

Sharla

Liked: Amenities
Very clean and loved that they gave you popcorn.
Stayed 2 nights in Apr 2024
Response from MTN Staff on 18 Apr 2024
Thank you for taking the time to leave us a review!

10/10 Excellent

Cherokee

Stayed 2 nights in Apr 2024
Response from MTN Lodge Ridgway Staff on 3 May 2024
Thank you for leaving us a review!

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from MTN Staff on 10 Apr 2024
Thank you for taking the time to leave us a review!

10/10 Excellent

Vladislav, denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean
Stayed 1 night in Mar 2024
Response from MTN Staff on 2 Apr 2024
Thank you for taking the time to leave us a review!

10/10 Excellent

Juliana

Travelled with partner
Good service
Stayed 1 night in Mar 2024
Response from MTN Staff on 2 Apr 2024
Thank you for taking the time to leave us a review!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice centrally located hotel with restaurant and bar.
Stayed 1 night in Mar 2024
Response from MTN Staff on 2 Apr 2024
Thank you for taking the time to leave us a review!

10/10 Excellent

Sandra

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Lobby and restaurant are comfortable and inviting. Literally everything I needed was right downstairs. Loved my stay. Will stay here from now on when visiting Ridgway.
Stayed 2 nights in Mar 2024
Response from MTN Staff on 2 Apr 2024
Thank you for the review! We hope to see you this summer!

10/10 Excellent

Juliana

Travelled with partner
Great!
Stayed 1 night in Mar 2024
Response from MTN Staff on 2 Apr 2024
Thank you for taking the time to leave us a review!

10/10 Excellent

Noreen, Gunnison

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We asked for and were given a room close to the outside door that helped with taking our dog outside! Doggie bags and trash can were supplied nearby! The food in the restaurant was excellent and convenient! We used the reduce price ticket gotten at the front desk which saved us money for Orvis hot springs. Desk personnel were extremely helpful! We will stay here again!
Stayed 2 nights in Mar 2024
Response from MTN Staff on 26 Mar 2024
Thank you for leaving us a review! We hope to you and your fur friend again!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from MTN Staff on 26 Mar 2024
Thank you for taking the time to leave us a review!

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was excellent!
Stayed 1 night in Mar 2024
Response from MTN Staff on 25 Mar 2024
Thank you for leaving a review!

8/10 Good

Christiana

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from MTN Lodge Ridgway Staff on 28 Apr 2024
Thank you for leaving us a review!

10/10 Excellent

Brian

Travelled with partner
Liked: Amenities
Fantastic stay here! Room was modern, spacious and comfortable. Restaurant was great - happy hour and daily specials were a great value. Couldn’t beat the view!
Stayed 2 nights in Mar 2024
Response from MTN Staff on 25 Mar 2024
Thank you for leaving a review! Hope you come back to see us this summer!

10/10 Excellent

Lonny

Good
Stayed 1 night in Feb 2024
Response from MTN Staff on 25 Mar 2024
Thank you for leaving us a review!

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from MTN Staff on 25 Mar 2024
Thank you for taking the time time to leave a review!

4/10 Poor

William

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I was double charged for stay
Stayed 1 night in Feb 2024

10/10 Excellent

Jen

Liked: Amenities
Great place!
Stayed 1 night in Feb 2024
Response from Hotel Management on 28 Feb 2024
Thank you for leaving us a review!

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service
Very clean bathrooms and shower
Stayed 1 night in Feb 2024
Response from Hotel Management on 28 Feb 2024
Thank you for leaving us a review !

6/10 Okay

Jacquelene

Stayed 1 night in Feb 2024
Response from MTN Lodge Ridgway Staff on 28 Apr 2024
Thanks for leaving us a review. After reviewing your reservation we see that you were charged a damage fee for broken items in the room. As we hope the rest of your stay was enjoyable, we do have to charge for damaged items we find.

10/10 Excellent

leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved our stay
Stayed 1 night in Feb 2024
Response from Hotel Management on 28 Feb 2024
We love to hear it, thank you!!

8/10 Good

Andrew

Great location. Clean and simple!!!
Stayed 5 nights in Feb 2024
Response from Hotel Management on 28 Feb 2024
Thank you for leaving us a review!

10/10 Excellent

Yekaterina

Stayed 1 night in Feb 2024
Response from MTN Staff on 26 Mar 2024
Thank you for taking the time to leave us a review!

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Management on 28 Feb 2024
Thank you for leaving a review

10/10 Excellent

Gregory

Great restaurant as well
Stayed 5 nights in Feb 2024
Response from Hotel Management on 28 Feb 2024
Thank you for the great review!

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Hotel Management on 28 Feb 2024
Thank you for your feedback!

10/10 Excellent

Cody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location.. very clean and comfortable place to stay..
Stayed 1 night in Feb 2024
Response from MTN Lodge Ridgway Staff on 17 Feb 2024
Thank you for leaving a review!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from MTN Lodge Ridgway on 17 Feb 2024
Thank you for leaving us a review!

10/10 Excellent

Abagail

Stayed 2 nights in Feb 2024
Response from MTN Lodge Ridgway Staff on 17 Feb 2024
Thank you for leaving us a review!

10/10 Excellent

jeremiah

Stayed 1 night in Feb 2024
Response from MTN Lodge Staff on 17 Feb 2024
Thank you for leaving us a review!

8/10 Good

William

Stayed 1 night in Feb 2024
Response from MTN Lodge Ridgway Staff on 17 Feb 2024
Thank you for leaving us a review.

10/10 Excellent

Holly P.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from MTN Lodge Ridgway on 6 Feb 2024
Thank you for leaving us a review!

10/10 Excellent

Lowell, Chicago

Stayed 1 night in Feb 2024
Response from MTN Staff on 26 Mar 2024
Thank you for taking the time to leave us a review!

6/10 Okay

Wendy

Business traveller, Travelled with pets
Loved this place! Can’t hear everyone else in he room except the screaming children in the lobby. Would stay here again. The breakfast situation could be better, nothing available but coffee and burritos for purchase.
Stayed 1 night in Feb 2024
Response from MTN Lodge Ridgway on 6 Feb 2024
Thanks for leaving us a review! Next time you stay, check out our Basecamp Menu! We also offer bagels, avocado toast, yogurt parfaits,granola and more!

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Guy at the "Front Desk" was less than friendly. The front desk / check in area is not labeled in anyway what-so-ever. That area is part restaurant pay-check out, and front desk (but again, you'd never know). I asked, "Where is check-in?" and he sarcastically answered, "You can't check in until 4PM." That was not my question! I asked again and he answered, but without a smile, etc. Some people should not be allowed in Customer Facing positions.
Stayed 1 night in Feb 2024
Response from MTN Lodge Ridgway on 6 Feb 2024
Thank you for leaving us a review! We do not have a "pay-checkout" area. Our front desk is separated from where you pay for your meal/drinks from the Million. We appreciate the suggestion regarding the signs and will forward this to management. Thank you!

10/10 Excellent

Lori

Stayed 1 night in Jan 2024
Response from MTN Staff on 26 Mar 2024
Thank you for leaving us a review!

4/10 Poor

Cheree

Stayed 7 nights in Jan 2024
Response from MTN Lodge Ridgway on 6 Feb 2024
Thank you for leaving a review. Feel free to reach out with any details about your rating.

10/10 Excellent

JOSELYN, lakeland

Stayed 1 night in Jan 2024
Response from MTN Staff on 26 Mar 2024
Thank you for leaving us a review!

8/10 Good

Susan

Stayed 1 night in Jan 2024
Response from MTN Staff on 24 Apr 2024
Susan, we don't have any notes in your reservation concerning any issues. We strive for 5/5! Please give us a call so we can resolve any issues.