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Reviews of Comfort Inn & Suites Tavares North

2.5 out of 5
Comfort Inn & Suites Tavares North
1380 E Burleigh Boulevard, Tavares, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 532 out of 1003 reviews" "
Rating 8 - Good. 292 out of 1003 reviews" "
Rating 6 - Okay. 101 out of 1003 reviews" "
Rating 4 - Poor. 45 out of 1003 reviews" "
Rating 2 - Terrible. 33 out of 1003 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a wonderful place to stay
Stayed 1 night in May 2024

8/10 Good

Andrew

Liked: Staff & service
Around the property it wasn't very well kept. In their rooms weren't very clean...
Stayed 2 nights in May 2024

10/10 Excellent

Scotty, Ocala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked hotel without any issues and easy check in and easy check out. Room was spacious and clean.
Stayed 1 night in May 2024

8/10 Good

Russell

Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

Stephanie, PALM COAST

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2024

10/10 Excellent

Daniel Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, rooms were great, bathrooms very nice, nice towels.
Stayed 1 night in Apr 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT property friendly and accommodating staff. Great breakfast
Stayed 1 night in Apr 2024

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you value safety for you and your family I would not recommend this property to anybody I rented for 2 days left after the first day terrible terrible terrible
Stayed 2 nights in Apr 2024

10/10 Excellent

Doug, DESERT HOT SPRINGS

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean and good breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel, Seminole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check-in; we were greeted with fresh baked cookies. Breakfast was good
Stayed 1 night in Apr 2024

6/10 Okay

Christopher

Stayed 1 night in Apr 2024

6/10 Okay

Jerry

Travelled with family, Travelled with family and small children
Liked: Staff & service
internet did not function for 1.5 of the two day reservation and phone number to call about it did did not connect. very disappointing and a deal breaker for me. The cleaning and admin staff were pleasant and helpful. A positive impression.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alicia

Stayed 1 night in Apr 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with the hospitality both checking in and out.
Stayed 1 night in Apr 2024

10/10 Excellent

Dacia

Travelled with family and small children
Liked: Cleanliness, staff & service
I like how quiet it was and I really liked the breakfast . I frequent the hotels in the area and comfort inn is tied with holiday inn as far as overall best place to stay and they are 2nd to holiday inns breakfast. Sincerely Blake Bouknight
Stayed 2 nights in Mar 2024
Response from GM on 16 Apr 2024
Hi Dacia/Blake, thank you for taking the time to leave us a review. We are so glad that you enjoyed your stay with us and took the time to share with others. We look forward to seeing you again!

10/10 Excellent

richard

Stayed 3 nights in Apr 2024

2/10 Terrible

Amir

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an absolute nightmare. Upon entering the room, I was greeted not by a warm welcome, but by a horde of cockroaches scurrying across the floor like it was their own personal playground. The sight was utterly repulsive, and I immediately regretted my decision to book a room here. As if the roach infestation wasn't bad enough, the customer service was equally atrocious. When I demanded a refund and expressed my disgust at the unsanitary conditions, the staff showed zero empathy and refused to give me my money back. It's clear that they care more about lining their pockets than ensuring the comfort and satisfaction of their guests. Save yourself the headache and avoid this dump of a hotel at all costs. Trust me, you'd be better off sleeping in your car than subjecting yourself to the filth and incompetence of this hotel
Response from GM on 8 Apr 2024
Dear Amir, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Tavares North. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

4/10 Poor

Michael

Disliked: Cleanliness, staff & service
Hotel and room had a weird odor. Got charged 2) $100.00 room deposits and had to dispute with credit card because they said they did not. Could not get the front desk to answer the phone to try and fix,
Stayed 3 nights in Mar 2024
Response from GM on 3 Apr 2024
Hi Michael, I apologize for the inconvenience that you experienced. The deposits were released on our end, so please reach out if you still are not seeing this on your end. We hope to see you again soon.

10/10 Excellent

Leslie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The housekeepers were awesome! Front desk staff and all staff were great!
Stayed 7 nights in Mar 2024
Response from GM on 3 Apr 2024
Thank you for the wonderful review, Leslie! We hope to see you again soon.

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby and the room were very clean. The staff was extremely friendly. We loved that we could come back from an outing and know there was a fresh, hot cup of coffee waiting for us in the lobby at any time. The breakfast they provided for guests was fantastic. I would definitely recommend.
Stayed 2 nights in Mar 2024
Response from GM on 3 Apr 2024
Thank you for the outstanding review, Steven! We are delighted that you enjoyed your stay with us and took the time to share with others. We hope to see you in our arrivals again, soon!

6/10 Okay

anthony, Leesburgf

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from GM on 3 Apr 2024
Hi Anthony, thank you for taking the time to leave us a review. We hope you will book with us again!

10/10 Excellent

Henry

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to my event.
Stayed 3 nights in Jan 2024
Response from GM on 24 Mar 2024
Hi Henry, thank you for leaving us a review! I'm glad that the property was convenient for you. We hope to see you again!

10/10 Excellent

James, Highland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to were we want to visit
Stayed 5 nights in Mar 2024
Response from GM on 24 Mar 2024
Hi James, thank you for leaving us a wonderful review. We are glad that you enjoyed your stay with us and hope to see you again.

10/10 Excellent

lasha, Indiantown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a weekend it was quiet,our room was clean,staff is friendly,my favorite would have to be the breakfast. Would definitely stay again.
Stayed 2 nights in Mar 2024
Response from GM on 13 Mar 2024
Hi Lasha, thank you for taking the time to leave us a wonderful review. We are delighted to hear that you enjoyed your stay with us! We hope to see you again, soon.

10/10 Excellent

Dianne, Freeport

Liked: Staff & service, amenities, property conditions & facilities
Large suite with comfortable king bed and sitting area with sofa and desk. Very nice lobby and complimentary breakfast was very good. Short 1 night stay when visiting the area and made a last minute reservation. Pleasantly surprised at his nice it was!
Stayed 1 night in Mar 2024
Response from GM on 11 Mar 2024
Thank you for taking the time to leave us a lovely review, Dianne! We greatly appreciate your business and kind words and hope to see you again soon.

8/10 Good

Stephanie, PALM COAST

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable
Stayed 1 night in Mar 2024
Response from GM on 11 Mar 2024
Thank you for leaving us a review, Stephanie. We hope to see you again soon!

10/10 Excellent

Glenna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on 11 Mar 2024
Thank you for the 5 STAR review, Glenna! We hope to see you again, soon.

10/10 Excellent

David, Stow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is dated and in need of some renovation. The lobby and breakfast area was very clean. The coffee machine in the breakfast area was nice working properly. The choices were limited. The service was from the front desk was excellent.
Stayed 1 night in Feb 2024
Response from GM on 11 Mar 2024
Hi David, thank you for taking the time to leave us a wonderful, detailed, review. We are glad that you enjoyed your stay with us and hope to see you again.

10/10 Excellent

Dionne

Liked: Property conditions & facilities
The staff was wonderful but it was an old property. Very clean and well maintained.
Stayed 1 night in Feb 2024
Response from GM on 11 Mar 2024
Thank you for leaving us a review, Dionne. We hope to see you again, soon!

10/10 Excellent

Janette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few friends and I came for a girls trip to Mt. Dora and chose the Comfort Inn because of its central location. The rooms were clean, the beds were extremely comfortable and the pillows and sheets were clean and very soft. It exceeded my expectations. Also, the free breakfast was great. Would definitely return.
Stayed 2 nights in Feb 2024
Response from GM on 11 Mar 2024
Hi Janette, thank you for taking the time to leave us such a wonderful and detailed review. We are delighted to hear that you enjoyed your stay with us. We hope to see you again, soon!

6/10 Okay

Raquel

Stayed 1 night in Feb 2024
Response from GM on 11 Mar 2024
Hi Raquel, thank you for leaving us a review. We hope to see you again soon.

8/10 Good

Deb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property but guest beware. They charge a separate $100 fee for possible damage . It’s refunded if no damage but this is a first after all the comfort inns we have stayed at. Won’t stay here again.
Stayed 1 night in Feb 2024
Response from GM on 11 Mar 2024
Hi Deb, thank you for leaving us a review. I'm sorry that you were upset with our deposit. Since COVID, we have had an immense amount of incidental damages at our property. To counteract this, we have had to have a deposit on every room. I apologize for the inconvenience..

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Each floor has an ice machine but only 1 and 2nd floor worked. Tv was dark and fan in bathroom was very loud. The beds were very comfortable.
Stayed 3 nights in Feb 2024
Response from GM on 11 Mar 2024
Hi Kathy, thank you for leaving us a review. We have been having issues with our ice machines and every time we fix them, they break again. We are looking into replacing them. I apologize for the inconvenience. As for the tv and bathroom fan, I will let our maintenance supervisor know. Thank you for bringing it to my attention. We hope you will consider us for a future stay.

10/10 Excellent

Kattie

Liked: Cleanliness, staff & service
Great greeting Wonderful breakfast
Stayed 1 night in Feb 2024
Response from GM on 11 Mar 2024
Thank you for the fantastic review, Kattie! We are so glad that you enjoyed your stay with us and took the time to share with others. We hope to see you again, soon!

6/10 Okay

SHAR

Stayed 1 night in Feb 2024
Response from GM on 11 Mar 2024
Hi Shar, thank you for leaving us a review. We hope to see you again soon.

10/10 Excellent

Garlondia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from GM on 15 Feb 2024
Thank you for the wonderful score on your review, Garlondia! We are so glad that you enjoyed your stay with us and took the time to share with others. We hope to see you again, soon!

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from GM on 15 Feb 2024
Thank you for taking the time to leave us a review, Wanda! We hope to see you again.

8/10 Good

Raymond, CUMMING

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
price
Stayed 1 night in Feb 2024
Response from GM on 15 Feb 2024
Thank you for taking the time to leave us a review, Raymond. I'm sorry the price was not to your liking. Our pricing is handled by corporate and is in line with comparable properties in our area. I hope you will consider us for a future stay.

8/10 Good

KERRY J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy air conditioner. Everything else was fine
Stayed 2 nights in Feb 2024
Response from GM on 15 Feb 2024
Hi Kerry, thank you for leaving us a review. I'm happy to hear that you enjoyed most of your stay. I will have the air conditioner in the room serviced and I apologize for the inconvenience. I hope that you will consider us for a future stay.

2/10 Terrible

Lourdes

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I checked in and had toilet issue and none of the small fridge didn’t work , I was scheduled for surgery the next morning and couldn’t believe that I couldn’t even freeze my ice packs for after surgery on my knee , next time I’ll stay on a cheaper hotel like microtel that has everything working and the price is lower and better . A lot of hidden gems in the comfort Inn
Stayed 2 nights in Feb 2024
Response from GM on 15 Feb 2024
Hi Lourdes, I'm sorry that you were disappointed with your stay. Any time your room is not acceptable, please let the front desk know so that we can fix the issues or move you to another room. We never want our guests to be dissatisfied. We hope that you will consider us for a future stay.

6/10 Okay

Delilah

Liked: Cleanliness, property conditions & facilities, room comfort
Unfriendly staff
Hotel was ok. Staff wasn’t! Front desk didn’t even tell us which way the elevator was, breakfast hours, pool not even have a good day. Then the next morning the breakfast lady was horrible! She had to replace a set of tongs because a guest had dropped it and she slammed it on the counter while mumbling under her breath. Another guest even acknowledged her behavior to me.
Stayed 2 nights in Feb 2024
Response from GM on 15 Feb 2024
Hi Delilah, thank you for taking the time to share your experience with us. I am sorry that it was not the experience you were hoping for and that our staff usually provides. I will address the issues that you noted and hope that you will consider us for a future stay.

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a brief, but enjoyable stay in Tavares. The Comfort Inn was clean & quiet!
Stayed 2 nights in Feb 2024
Response from GM on 15 Feb 2024
Thank you for the lovely review, Katherine! We are glad that you enjoyed your stay with us and hope to see you again.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Jan 2024
Response from GM on 7 Feb 2024
Hi Kenneth, thank you for leaving us a wonderful review! We are glad that you enjoyed your stay with us and hope to see you again soon!

2/10 Terrible

Vrbo

Disliked: Property conditions & facilities
Scam
The property we were supposed to stay at was not a Vrbo. It was a scam.
Stayed 1 night in Feb 2024
Response from GM on 7 Feb 2024
Hi there, the property is not responsible for your booking, since it was done through a 3rd party. This review was left for the hotel itself. I'm sorry we were not a Vrbo, but we do not advertise as such.

10/10 Excellent

ROBIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We met family from all over the state to come to Tavares for a funeral. Everything was clean. Breakfast was very good. A little bit of everything. Beds were not as comfortable as we were hoping but we were fine.
Stayed 2 nights in Feb 2024
Response from GM on 7 Feb 2024
Hi Robin, thank you for taking the time to leave us a review, and I'm sorry for your loss. We hope that you come back to see us, but hopefully under better circumstances.

10/10 Excellent

Pamela

There was a strong smell of bleach in the room. I would suggest some better smelling cleaning supplies.
Stayed 1 night in Feb 2024
Response from GM on 7 Feb 2024
Hi Pamela, thank you for your honest feedback. I have relayed this to the Housekeeping Supervisor. We hope that you will consider staying with us again.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay.
Stayed 1 night in Feb 2024
Response from GM on 7 Feb 2024
Thank you for taking the time to leave us a review, Christopher. We are so glad that you enjoyed your stay and hope to see you in our arrivals again, soon!

10/10 Excellent

joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from GM on 7 Feb 2024
Thank you for the amazing review, Joseph! We are delighted that you enjoyed your stay and took the time to share with others. We hope to see you again, soon!

4/10 Poor

Melanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The day time front desk staff were rude and un accommodating there were homeless sleeping at the pool
Stayed 1 night in Jan 2024
Response from GM on 7 Feb 2024
Hi Melanie, I'm sorry you were disappointed with our staff. I will speak to them about this. As for the homeless people, this should not be happening and I will relay to the front desk to stay diligent and call the police when necessary. I do hope that you will consider us for a future stay.