Beach nearby
Check availability

Reviews of Baycourt Lakefront Motel

3.5 out of 5
Baycourt Lakefront Motel
104 Lake Terrace, Taupo

Reviews

8.6

Excellent

Rating 10 - Excellent. 215 out of 485 reviews" "
Rating 8 - Good. 185 out of 485 reviews" "
Rating 6 - Okay. 59 out of 485 reviews" "
Rating 4 - Poor. 20 out of 485 reviews" "
Rating 2 - Terrible. 6 out of 485 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Les

Travelled with family
Liked: Cleanliness
No view… small room.
Stayed 2 nights in Apr 2024

4/10 Poor

Oren, Binyamina

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Decor is basic minus, rundown furnitures, window view - to a wall Certainly not 4 star as advertised, would not be my first choice in Taupo
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Everything was perfect except, we couldn’t figure out how to turn the fridge on. There was no one at the desk to respond and, unless it’s in my spam, I didn’t get a response to my email. After digging, We found a switch at the very back of a cabinet that turned on the fridge. That should have been done before we checked in.
Stayed 2 nights in Feb 2024
Response from Adele on 29 Feb 2024
Glad you had a great stay other than the fridge. My apologies for this happening it was an oversight on the relieving manager that was on when you arrived.

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Compact room but ideal for summer and a couple of nights. Close to the lake and walkable distance to outdoor eateries.
Stayed 1 night in Feb 2024
Response from Adele on 29 Feb 2024
Thank you Sue for your feedback and glad you had a great stay with us.

8/10 Good

Virginia, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities
Not too far from town, very convenient for the lake
Stayed 2 nights in Feb 2024
Response from Adele on 15 Feb 2024
Thank you for the feedback

4/10 Poor

Samantha

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff called before we arrived and was rude. They demanded I update my phone number to the “right number” yet they was able to call me… that was weird. We got in after 9 PM and reception was closed so be sure to call ahead or check with them if you plan on getting in at a later time. They text you check in instructions. This wasn’t obvious from the property description. Parking is tight so be careful if you have a larger vehicle. Room itself is older, bed not comfortable, but it was large with a good view.
Stayed 1 night in Feb 2024
Response from Adele on 13 Feb 2024
Thanks for the feedback

8/10 Good

Te Aturangi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Adele on 13 Feb 2024
Thanks for your feedback

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, staff & service
Great spot, close to town lake and walkable to town
Stayed 1 night in Jan 2024
Response from Adele on 13 Feb 2024
Thank you for the feedback it is appreciated

10/10 Excellent

Philip, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Adele on 13 Feb 2024
Thank you for the feedback it is appreciated

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Adele on 13 Feb 2024
Thank you for the feedback, its much appreciated

2/10 Terrible

Corey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked for four people to stay in one of the units. That turned out to be a king double, a single in the lounge and a fold out couch. The couch was old, and when unfolded wouldn't fold flat as both the locking hinges on either side had been sheared off, and one hinge was held together by nothing but duct tape. It actually wasn't usable as a bed, but this was what we were given, and having arrived late at night had to make do as the office was closed. Absolutely unacceptable for the bumped-up price they charged! The staff while apologetic weren't able to do anything as they were managers, not the owners... The room was basic and clean, if rather tired and a faint musty smell seemed to linger from the walls. Think twice before staying here.
Stayed 1 night in Dec 2023
Response from Adele on 13 Feb 2024
Thank you, your feedback has been noted.

6/10 Okay

Georgia

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

6/10 Okay

Roger

Travelled with partner
Disliked: Property conditions & facilities
The bed was very uncomfortable and there were no facilities to dry damp clothing onsite.
Stayed 2 nights in Nov 2023

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

kelly

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Adele on 11 Nov 2023
Thank you for your feedback

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean
Stayed 1 night in Nov 2023
Response from Adele on 11 Nov 2023
Thank You for the feedback we love to know how we are doing

10/10 Excellent

Manda

Stayed 1 night in Oct 2023
Response from Adele on 11 Nov 2023
Thank You Manda

10/10 Excellent

Megan

Stayed 2 nights in Oct 2023
Response from Adele on 11 Nov 2023
Thank you for the review

8/10 Good

sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much. Very clean and tidy. Wish we could have stayed longer.
Stayed 2 nights in Oct 2023
Response from Adele on 11 Nov 2023
Thank You for the awesome feedback, hope to see you again in the future

8/10 Good

Daryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Adele on 11 Nov 2023
Thank you for the feedback

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing quite place. Love the town
Stayed 1 night in Sep 2023
Response from Adele on 11 Nov 2023
Thank You for your feedback

10/10 Excellent

Margaretha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to enjoy the lake. Excellent service and great facilities
Stayed 1 night in Sep 2023
Response from Adele on 28 Sept 2023
Thank you for your awesome review

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Jacq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really appreciated the prompt communications and great room. Perfect for what our family needed for the night. Would highly recommend! Bathroom refurbishment was excellent! Thank u Adele & Malcolm, great management ❤️
Stayed 1 night in Sep 2023
Response from Adele on 28 Sept 2023
Thank you for your awesome review and you are most welcome

4/10 Poor

ashley

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Garnet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Staff very helpful stayed overnight Warm and comfortable Room recently renovated
Stayed 1 night in Sep 2023
Response from Adele on 11 Nov 2023
Thank You for the awesome review

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff great
Stayed 1 night in Sep 2023
Response from Adele on 11 Nov 2023
Thank you for the review, we appreciate it.

10/10 Excellent

Haidee

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Sanjani

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice handy location, enjoyed our stay.
Stayed 2 nights in Aug 2023

10/10 Excellent

Vatsalkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Owner was really nice helped us check in and out, and property is up to dated.
Stayed 1 night in Jul 2023

8/10 Good

eongerrit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff phoned to see how far we were for check in, which we appreciated. Room was clean, upstairs guests were noisy but overall happy. Nice to just walk across the road and be right by the lake. Parks are a tad tight but we made it work.
Stayed 2 nights in Jul 2023

10/10 Excellent

Sahil N Monisha

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very neat and tidy, affordable, great location & great customer service. They served us very well and we will surely be back to stay here again. Many thanks, we enjoyed our stay.
Stayed 1 night in Jul 2023

8/10 Good

Finn

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice location and lovely to have some time away :)
Stayed 3 nights in Jul 2023

10/10 Excellent

janis

Travelled with partner
Very nice
Stayed 1 night in Jul 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at Baycourt was very friendly and extremely helpful. They went above and beyond what I expect from a motel staff.
Stayed 1 night in Jul 2023

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The management were so helpful, made up the double into a twin for us when we had an extra guest. Really accommodating and friendly. The room had a fan heater, that heated the place up so fast. The room was surprisingly warm and completely soundproof. Will definitely stay there again.
Stayed 2 nights in Jun 2023

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Just a quick stop over on a trip home, will be back to absorb this awesome motel

8/10 Good

Wendy, Auckland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great for what we needed.
Stayed 1 night in May 2023

10/10 Excellent

DONNA

Liked: Cleanliness, staff & service, property conditions & facilities
The host's where great .they where very friendly and helpful
Stayed 1 night in May 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was close to the water front. We had a great view. Perfect for our one night stay over.
Stayed 1 night in Apr 2023

6/10 Okay

Timoti

Travelled with family and small children
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2023

6/10 Okay

Cherry-Lynne

Travelled with partner
Disliked: Amenities
We were lucky to have a corner view of the lake. For the price, usb plugs would be appreciated. No servicing of the room, being changed towels. Floor needed a vacuum, which didn’t happen once in the three days we were there. No soap for hand washing. Bathroom cabinet bottom shelf falling apart. Deluxe room is not more than OK
Stayed 3 nights in Mar 2023

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance to town, lovely refurbished bathrooms, generous sized rooms and the staff went over and beyond and were absolutely lovely.
Stayed 2 nights in Mar 2023

8/10 Good

Shane

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent host, clean and fantastic beds
Stayed 1 night in Mar 2023

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good up to date property. Well worth stay.
Stayed 1 night in Mar 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Made welcome by the new owners. Told where to park so that not too many steps were involved.
Stayed 1 night in Mar 2023
Response from Adele on 8 Mar 2023
Thanks Richard for the feedback, only to happy to make things easy for an enjoyable stay with us

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the lake, new bathroom
Stayed 2 nights in Feb 2023
Response from Adele on 8 Mar 2023
Thanks Sandra for the review, hope to see you again

10/10 Excellent

Freddie

Stayed 1 night in Feb 2023
Response from Adele on 8 Mar 2023
Glad you enjoyed your stay. Thanks for the positive feedback