Property grounds

Reviews of Dar Chams Tanja

5 out of 5
Dar Chams Tanja
2/4 Rue Jnan Kabtan, Bab el Assa, Tangier

Reviews

9.6

Exceptional

Rating 10 - Excellent. 182 out of 217 reviews" "
Rating 8 - Good. 20 out of 217 reviews" "
Rating 6 - Okay. 6 out of 217 reviews" "
Rating 4 - Poor. 4 out of 217 reviews" "
Rating 2 - Terrible. 5 out of 217 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JIll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel right in Medina
The staff was very helpful and responsive. They gave great support with reservations and what to see.
Stayed 2 nights in Nov 2023

4/10 Poor

Meghan

Liked: Cleanliness
Disliked: Staff & service
Racist Riad
I had friends visiting Morocco for the first time and we wanted them to experience an authentic Moroccan riad. After reading the stellar reviews from other guests, I booked our stay Dar Chams thinking we hit the jackpot. In my confirmation email from hotels.com I was told we would “pay at the property”. Once we arrived we were greeted by a welcoming hostess who took our information including my husband's ID. We were never asked to pay, so we assumed all was well. We did some touring and had a late dinner before coming back to the hotel around 1 am. Mind you, Tangiers is a night city. Once the guard opened the door to the riad, he allowed me and my two American friends (all white) to enter without hesitation, but when he saw my Moroccan husband, he gave him a little push on the shoulder telling him he hadn't paid for this room. He insisted that the hostess took down our information and we all had a right to be at the hotel, but the guard still refused to let him enter threatening to call the police. I further insisted that if there was a problem with payment the guard should be talking directly to me. When we called the manager he gave a pretty empty apology making the excuse that, “many guests had tried to avoid paying their bills by jumping out the window". I don't have space to go into the entire absurd story. In brief, my Moroccan husband was a victim of severe racism and did not receive the proper apology from the manager or guard who accosted him. Sadly, one star.
Stayed 1 night in Aug 2023

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Dar Chams Tanja - the place was beautiful, the room comfortable, the staff wonderful and very helpful, especially Noura who helped us by organizing excursions and recommending places to visit / things to do / restaurants to eat at. The casbah and medina are right at the doorstep.
Stayed 6 nights in Oct 2023

8/10 Good

Jay

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great stay just unable to get internet connection even with staff help
Stayed 1 night in Oct 2023

4/10 Poor

johanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If you want to immerse yourself in culture than this is the hotel for you. However, it comes at a price: inconvenience and con artists .To truly enjoy this lovely hotel and its hospitality you should not book any tours or transportation before 10 am, as breakfast does not start until 8:30 and the gates leading into the Casbah do not open early, which means quite a very confusing hike in a hilly area to cabs. Because Morracans stay up late the streets are noisey well past midnight, (we had a lively drummer under playing under our window) especially on Holy Days .
Stayed 2 nights in Sep 2023

10/10 Excellent

GLENN

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing mostly because of how attentive Nora was from the beginning to the end of our stay. She organized everything for us from the time we arrived at the airport to the time we departed: taxi from airport, guide for a day with transportation, transportation to train station at the end. She was great!
Stayed 2 nights in Aug 2023

10/10 Excellent

Rolando J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, staff super friendly and willing to go the extra mile.
Stayed 1 night in Jul 2023

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful and attentive. The restaurant was amazing, delicious food. The accommodations were fine. No a/c and no fans. The windows facing the street are noisy with the living going on below (to be expected) but I didn’t mind. It was all part of the experience. I lived every minute there 😍
Stayed 1 night in May 2023

10/10 Excellent

Stephanie, Irvine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff. Great location, which felt safe and accessible to places we wanted to visit.
Stayed 2 nights in Jun 2023

8/10 Good

Andrey

Stayed 1 night in May 2023

8/10 Good

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great size room, located near the water and restaurants, friendly team.
Stayed 1 night in May 2023

2/10 Terrible

Malissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not as described. No one was at the desk for most of the time we were there. The shower and bathroom were dirty. There was no air conditioning.
Stayed 1 night in Mar 2023

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
AVOID THE MEDINA TOUR
They pressured us into taking the Medina tour. It was awful. The paid guide brought us to overpriced shops and told us it was a good deal. We later saw the same items at other shops for a fraction of the price. This hotel does not have any elevators so you have to struggle with your bags on the narrow stairs.
Stayed 2 nights in Mar 2023

10/10 Excellent

Uwe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great and friendly staff, delicious roof top dinner.
Stayed 2 nights in Feb 2023

10/10 Excellent

Samer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ,excellent breakfast generous hospitality they made us feeling home big thanks to the Owner , Noura and the other ladies.if you want to feel the Marroco atmosphere this is your home.
Stayed 3 nights in Oct 2022
Response from Simo on 27 Oct 2022
Thank you Mr.Hassan for your review, it was a pleasure hosting you and your wife. Hope your trip back home was good.See you soon

10/10 Excellent

Gal, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Ryan

Stayed 1 night in Aug 2022

10/10 Excellent

ENTELA

Travelled with family
Liked: Cleanliness, property conditions & facilities
We had a great time in Tangier, and Dar Chams offered us a lot of great hospitality and amenities, food was excellent!
Stayed 2 nights in Jul 2022

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and property are excellent and very friendly and helpful. Starting with the organization of tourguides, transportation to the spa.The rooms are spacious and comfortable.We felt well cared for and can recommend staying here when visiting Tangier and looking for a space to relax and explore.
Stayed 3 nights in Jul 2022

8/10 Good

DMac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was charming and in a great location. Spotless, great sheets and delicious breakfast. Only complaint is that Joseph at the desk was a bit disorganized and sent us a few places that were closed and we also had issues with the taxi upon checkout.
Stayed 1 night in Feb 2020
Response from Dar Chams Tanja on 7 Mar 2020
Dear Dawn, thank you very much for your comment, we are glad you liked our place and all our services . We are sorry to hear that you are not satisfied by J.Baptiste , however we would like to point out that he did everything he could to make your stay lovely. We are also sorry that the restaurant was not open, generally restaurants open not before 7.30 mm. Due to the languagebarrier the driver misunderstood the pick up time. This little problem was immediatly resolved, and we think that after all was good. All the best for you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Dar Chams Tanja on 22 Feb 2020
Thank you.

10/10 Excellent

Iris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property. High attention to details. Beautiful rooftop. Relaxing atmosphere. Walkable. No elevator. Great hosts.
Stayed 2 nights in Feb 2020
Response from Michèle Dar Chams Tanja on 4 Feb 2020
Thank very much , Iris, it was a pleasure to received you at Dar Chams. The best for you.

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019
Response from Michèle Dar Chams Tanja on 4 Dec 2019
Thank you very much for choosing our guest house for your stay in Tanger.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of a Kind Accommodation in Tangier.
Beautiful accommodation in a great location in the old town. Breakfasts were divine, rooms were out of Home Beautiful, and your hosts could not do enough to help....including organising taxis, and grand taxi to Chefchaouen.
Stayed 2 nights in Oct 2019
Response from Michèle Dar Chams Tanja on 8 Oct 2019
Thank you very much, Gary, Your comment is a pleasure. The best for you .

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is unique and beautiful. You'll never stay at another place like Dar Chams Tanja! The service was top notch.
Stayed 2 nights in Sep 2019
Response from Dar Chams Tanja on 23 Nov 2019
Thank very much for your feedback.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful riad, wonderful hospitality by staff & owner. Room was well appointed & super clean. The breakfast was very filling & tasty.
Stayed 1 night in Sep 2019
Response from Michèle Dar Chams Tanja on 23 Sept 2019
Thank you very much for posting this warm comment. We will share your opinion with our staf. We are very happy that you have a good memory of your time at Dar Chams, and it will always be a pleasure to see you again. Yours sincerely.

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Wonderful room and service!
We had a great stay here! Everyone was very friendly and helpful. The room was large, had a lot of character and we were very comfortable. Breakfast ion the terrace was very enjoyable overall we had a great time and would highly recommend this hotel.
Stayed 1 night in Sep 2019
Response from Michèle Dar Chams Tanja on 20 Sept 2019
Thank, Shirley for your amazing revew. We are happy that you had a nice time with us. The best.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michelle and her staff are wonderful!! Dar Chams is beautiful and has an amazing location. It’s a very comfortable stay and top class service. I’d recommend to anyone in a heart beat. Be sure to coordinate with the property for taxi service upon arrival, we did not....everything was fine but was an unplanned adventure. The rooftop is stunning, they have a drink menu (including wine!) which we sipped in the evening on the roof and had a lovely breakfast in the morning. Michelle gave us many recommendations based on our travel needs. Wish we could have stayed longer.
Stayed 1 night in Sep 2019
Response from Michèle on 18 Sept 2019
Many thanks to you for this warm comment. It was a great pleasure to share with you our know-how and our good addresses. We hope that your stay went well in the blue city. All the best for you.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What Expedia prices the property at is questionable. Expect to pay more. The rate is charged in Dirhams which are valued against the Euro. Here's the rub. The Dirham is valued higher in Morocco against the Euro. So you pay more. Unless the currency used for booking is stronger than the Euro. Moreover, cash payment option in Dirhams was not offered at Dar Chams Tanja assuming you could legally bring enough into the country. The limit is 4000 Dirham per person.
Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Never to return to this Riad,, sgain!
Hotel or Riad was lovely. But situated in a dirty part of the Medina,, old town! Filthy outside! Was afraid to walk streets,,,locals pestered us and aggressively too! Riad near Mosque,,,local prayer starts at 5 AM for thirty minutes!! Loud noise from this!!! Street urchins or children run the streets until 23.30pm screaming and keeping us awake! Lady owner unpleasant!! Her husband was very nice! Very difficult to find location even by taxi !!! No restaurant nearby,, except 2 very expensive ones! Would never visit again!!!
Stayed 2 nights in Aug 2019
Response from Dar Chams Tanja on 4 Sept 2019
Why remain anonymous?...??? You have to take responsibility for your reactions.... You have voluntarily chosen an establishment that is located in the most touristic and ancient part of the city, that you did not appreciate it is your fault. In the future, choose a hotel establishment far from the city's centres of interest....you will probably be more relaxed there. In this historical part of the city where cars do not have access, it is certain that you did not find a taxi in front of the door..., it was enough to: ask us, you would have had one just above our house, or walk less than 10 minutes to find them. 4 restaurants directly around us....... at prices that are not excessive and why not ask us for advice? We are always at the disposal of our customers to inform them. Good continuation

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Michèle Dar Chams Tanja on 31 Aug 2019
Thanks you very much for choosing Dar Chams. The best.

10/10 Excellent

MACARENA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dominique and Michelle had bee
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Michèle Dar Chams Tanja on 20 Aug 2019
Thanks very much.

10/10 Excellent

BERNARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Michèle on 21 Aug 2019
Merci Bernard .Nous apprécions votre notation. Bonne continuation. Cordialement

10/10 Excellent

Noa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
The perfect welcome to Morocco, tranquil and beautiful.
Stayed 1 night in Aug 2019
Response from Dominique Dar Chams Tanja on 11 Aug 2019
Thank Noa, it was a pleasure to received you at Dar Chams. The best.

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019
Response from Mic on 25 Jul 2019
Thnk you, anonymus.

10/10 Excellent

Steven

Stayed 2 nights in Jul 2019
Response from Michèle Dar Chams Tanja on 22 Aug 2019
Thanks very much Steven. The best.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Michèle Dar Chams Tanja on 21 Jul 2019
Thanks very much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Michèle on 14 Jul 2019
Thanks very much.

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Michèle Dar Chams Tanja on 9 Jul 2019
Thank you very much.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent boutique hotel in the heart of the action in Tangier. The owners are very kind and quick to respond to any and all questions I had via email. The room was beautiful and spacious.The bathroom was clean, modern and the shower was perfect. We were lucky weather-wise and had cool nights and did not use the AC in the room, but if you need to use it I would recommend making sure it works during the daytime while the owners are there to help turn it on as we couldn't figure it out! But we really didn't need it at all so it was not a problem. I stayed for 2 nights with my husband and 2 young daughters and we had a lovely time. The location couldn't have been more ideal for us, right at the top of the Medina and just steps from everything we wanted to see. The breakfast every morning on the rooftop was wonderful. We had zero issues with street noise disturbances even though our room was an exterior room.(We were given the Bedouina room) I highly recommend visiting the Hotel Nord Pinus rooftop at sunset for a cocktail from their bar.
Stayed 2 nights in Jun 2019
Response from Michèle on 30 Jun 2019
A very big thank you for your warm comment; if we have succeeded in satisfying you we are very happy about it. Yours sincerely .

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept and managed. Staff is excellent and caring, Great breakfast on the terrace and you can enjoy a glass of wine as well. This is a five star property.
Stayed 2 nights in Jun 2019
Response from Michèle Dar Chams Tanja on 19 Jun 2019
Thanks very much for your excellent comment. And also for your choice! The best.

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from Michèle Dar Chams Tanja on 17 Jun 2019
Thank very much

6/10 Okay

Verified traveller

Stayed 2 nights in May 2019
Response from Dominique Dar Chams Tanja on 20 May 2019
Anonymous, we would like to know why we were not completely satisfied with your stay at Dar Chams . Good continuation.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two days in Morocco
This hotel is a hidden gem. The decor is fabulous including original artwork. The rooms were very comfortable, well decorated and the bathroom was very nice. The breakfast was incredible. Several courses served on a terrace overlooking the old city and harbor area. Dominique, the owner, was a great help arranging a fabulous tour guide and a taxi to pick us up at the port.
Stayed 1 night in May 2019
Response from Dominique Dar Chams Tanja on 14 May 2019
Many thanks, Robert, for your warm comment. It was a pleasure to received you at Dar Chams. The best for you.

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Michèle Dar Chams Tanja on 16 Apr 2019
Many thanks, Tanya.

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Michèle Dar Chams Tanja on 28 Mar 2019
Thanks you , Beth.

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
I did not like the location of the property. It is listed as a hotel and not a guest house. It was nicely decorated and spacious. The proprietor was rude, curt and dismissive. I had no idea that the property was inaccessible to handicapped people. I would like to be reimbursed for the two nights I did not stay. Michelle refused. In that the property was inaccessible, and I had to relocate to another HOTEL, a fair resolution would be to refund me. Orbitz should review the file and dialogue between Michelle and I.
Stayed 3 nights in Mar 2019
Response from Dar Chams Tanja on 29 Mar 2019
"HORRIBLE ATTITUDE" Debora, You want to continue in the exchanges we have already had on several occasions, so I will repeat what I have already written to you. You arrived very upset in our guest house without us knowing the cause, I specify "guest house" because we are not a hotel. Since you are referring to ORBITZ, your reservation center, this one describes Dar Chams Tanja as "Dar Chams Tanja is 5 stars Riad with 7 rooms Riad policies, Riad amenities,"," It is easy to understand if you are interested in the word "RIAD" when you come to Morocco.... You had an excessively contemptuous attitude when you moved into our living room: you refused any exchange, you did not take into account the suggestions made to offer yourself a welcome tea or other drink at your convenience. You have been constantly immersed in your phones, you have been incorrect towards a person who welcomed you into his house and wanted to welcome you. Persisting in your contempt, how did you want to be taken into consideration? As for payment: your reservation is made for 3 nights, so payment for 3 nights. By making your reservation through a central reservation office, you accept the conditions attached to it; we apply them ourselves. For the next time, when you book in a country other than your own, try to take a closer look at the location and place you have chosen. Nothing is hidden in all our descriptions, and nowhere is it noted that this facility is accessible to people with disabilities; We even sent you a location plan and a proposal to provide you with a taxi to your...you didn't take it into account. Regards. Michèle

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Riad. Not great location due to noise and neighborhood
Stayed 1 night in Mar 2019
Response from Dar Chams Tanja on 14 Mar 2019
Thank for your comment.

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Tangier
Could not fault the hotel, we were looked after so well. We had the best Hammam we have ever had there followed by a massage Really comfortable bed with fantastic crisp linen.
Stayed 1 night in Feb 2019
Response from Michèle Dar Chams Tanja on 1 Mar 2019
Dear Carolyn, thank very much for your warm comment. We were very happy for your choice in Tanger. All staf of Dar Chams send you their best memory. Yours.