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Reviews of Pirita Marina Hotel & Spa

3 out of 5
Pirita Marina Hotel & Spa
Purje 9, Tallinn

Reviews

7.2

Good

Rating 10 - Excellent. 125 out of 815 reviews" "
Rating 8 - Good. 345 out of 815 reviews" "
Rating 6 - Okay. 227 out of 815 reviews" "
Rating 4 - Poor. 88 out of 815 reviews" "
Rating 2 - Terrible. 30 out of 815 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

8/10 Good

JmL, Espoo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thelma hotel was somewhat dated but still pretty decent and with kind of services... Very good for families and the prices are good... But Expedia or the hotel charged us double the price and still I am trying to figured out how to solve the problem....
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
The staff are friendly and helpful. The breakfast included is a nice feature--the pool and sauna are well maintained and the historic photo art through the hotel present snapshots of the hotel's Olympic history. That said, the building is getting a bit old and the facade could do with a bit of repair as concrete powder collects on the balconies.
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad ,watch out
Pictures show something else about hotel but in reality it’s a terrible place.horrible breakfast.no ventilation in rooms.terrace in horrible shape ,no intercom facility as our room was so far away from reception ,it was so long distance always to go there.
Stayed 2 nights in Jun 2020

2/10 Terrible

Ravichand

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No ventilation.
No access for wheel chair, broken balcony tiles. No ventilation or table fans. Room keys never work reliably. Kids fell down stumbling the broken tiles. Bathroom leaking water into the living room. Free parking was available. SPA swimming pool was good.
Stayed 2 nights in Jun 2020

8/10 Good

Mariusz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomended for active families
Good experience, friendly staff, convenient location. You should be more informed what is going on in close to the hotel, it was us who found out that there is a ice rink on the other side of the main road, close to the stadium. Reception had no idea about it.
Stayed 3 nights in Feb 2020
Response from Pirita Marina Hotel & Spa on 9 Mar 2020
Thank you for your positive and detailed feedback. Nice to know that you like our hotel. We hope to meet with you again.

8/10 Good

Therese

Travelled with group
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Run down hotel. Got a very cold room and when we told the receptionist about it she said they would put a heater in the room while we we're out. Came back and no heater in the room and still cold. When we went to reception there was new staff there that swapped our room to a warmer one but it can't have been used for a while cause it was dusty. Nice swimming pool and sauna! No good vegan options for breakfast.
Stayed 2 nights in Feb 2020
Response from Pirita Marina Hotel & Spa on 4 Mar 2020
Feedback is of utmost importance to us so that we can further enhance our services to meet our customers' expectations and wishes. It was really sad that our hotel did not respond to expectations. However, we hope you visit our hotel again, you are warmly welcome!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2019
Response from Pirita Marina Hotel & Spa on 17 Dec 2019
Thank You for Your feedback. Hope to see You again in Pirita Marina Hotel.

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
Average but could be better
The clean level is ok but we can see the dust in the lavabo and the toilet lid. And the attitude of one of the waiter in their restaurant is arrogance, he gave me the face when he was clearing the table. The indoor basketball hall is in-existence showing from their introduction of pictures. And the playground for the kids is rebuilding so only a small amount of toys and place for the children. Last, our room is located in the third floor, so we can only take the lift to the second floor and, walk through a long corridor and then lift our heavy luggage to the room. This is not that convenient for us. By the way, positive message is the breakfast is good and the pancake is delicious.
Stayed 2 nights in Oct 2019
Response from Pirita Marina Hotel & Spa on 19 Oct 2019
Thank you for your feedback! The opinions and experiences of our customers are of great importance to us in the development of our services. It was nice to read that the hotel breakfast was good. I also hope that your trust in the services of Pirita Marina Hotel & SPA will be maintained and we will continue to welcome you to the hotel!

10/10 Excellent

Gregory, Espoo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms, nice breakfast, excellend (and inexpensive) dining in on the 5th floor in the evening. The hotel is HUGE. Entire Pirita area is an excellent place for nature walks on the beach and in the pine forest (and nearby river valley).
Stayed 1 night in Sep 2019
Response from Pirita Marina Hotel & Spa on 27 Sept 2019
Thank you for your positive and detailed feedback. Nice to know that you like our hotel. We hope to meet with you again.

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 1 night in Sep 2019
Response from Pirita Marina Hotel & Spa on 12 Sept 2019
We are delighted that you enjoyed your stay with us. We hope to welcome you back.

8/10 Good

ענת

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Pirita Marina Hotel & Spa on 20 Aug 2019
Thank you for the feedback! Welcome back to Pirita Marina Hotel & SPA!

8/10 Good

Verified traveller

Liked: Staff & service, amenities
The hotel is combined with a casino but you did not notice it since you cannot hear any noise from it, thumbs up for that The rooms are bright and spacious, as well as clean The restaurant in the hotel, you must go there the à la carte is sublime The beds were comfy The area surrounding the hotel is a bit run down that's the old down side
Stayed 2 nights in Aug 2019
Response from Pirita Marina Hotel & Spa on 20 Aug 2019
Thank you for the detailed and positive feedback. We are glad that you liked the hotel room, our restaurant. Thank you for visiting us. We hope to meet with you again.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel
Stayed 1 night in Aug 2019
Response from Pirita Marina Hotel & Spa on 20 Aug 2019
Thank You for Your feedback. Hope to see You again in Pirita Marina Hotel.

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally OK
Stayed 1 night in Aug 2019
Response from Pirita Marina Hotel & Spa on 20 Aug 2019
Thank You for Your feedback. Hope to see You again in Pirita Marina Hotel.

6/10 Okay

Theodros

Travelled with group
Disliked: Property conditions & facilities
Below average hotel
The receptionists give an average service. They answer if only you ask. Otherwise they don’t give enough information about the facility and services available. The corridor to the A side of the rooms smells really awful. Carpets are so dirty and full of stains. The rooms are cleaned okay. The terrace was in a very bad condition and dirty. The SPA receptionist was very arrogant and unwelcoming. The breakfast was average but the view from the restaurant was great.
Stayed 2 nights in Aug 2019
Response from Pirita Marina Hotel & Spa on 20 Aug 2019
Feedback is of utmost importance to us so that we can further enhance our services to meet our customers' expectations and wishes. It was really sad that our hotel did not respond to expectations. However, we hope you visit our hotel again, you are warmly welcome!

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Amenities, property conditions & facilities
My wife and 2 young kids were on the 3rd floor. I later understood why the front desk said take the elevator to the 2nd floor. We had to care our luggage up a flight of stairs. Then when we got to the room it was extremely hot. No A/C so we cracked the doors to the room. The next morning when we were checking out the thermostat in the room said 34 Celsius/ 93 Fahrenheit. The pool that was advertised was out of order. The breakfast was ok but less than average compared to other hotels in Europe. I usually do not do reviews but this place was really bad.
Stayed 1 night in Jul 2019
Response from Pirita Marina Hotel & Spa on 4 Aug 2019
Thank you for the detailed review. As for the negative points: we will analyze this situation and try to fix it. Due to the fact that our hotel had a change in ownership and we unfortunately have not had the chance to go through the changes that we have been planning. It was really sad that our hotel did not respond to expectations. However, please check the information that is written on the booking website and also our own hotelwebsite, we have gotten the information that the Bookingapp does not show all the information, but we did have information about the pools maintenance. We hope to meet with you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Pirita Marina Hotel & Spa on 14 Jul 2019
Thank You for Your feedback. Hope to see You again in Pirita Marina Hotel.

8/10 Good

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Jun 2019
Response from Pirita Marina Hotel & Spa on 6 Jul 2019
Thank You for Your feedback. Hope to see You again in Pirita Marina Hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Pirita Marina Hotel & Spa on 6 Jul 2019
Thank You for Your feedback. Hope to see You again in Pirita Marina Hotel.

4/10 Poor

Janis

Disliked: Property conditions & facilities, room comfort
If u r nostalgic for USSR
Old USSR taste is in the air...
Stayed 1 night in Jun 2019
Response from Pirita Marina Hotel on 7 Jun 2019
Feedback is of utmost importance to us so that we can further enhance our services to meet our customers' expectations and wishes. It was really sad that our hotel did not respond to expectations. However, we hope you visit our hotel again, you are warmly welcome!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location near beach and transport to city centre service and good good - no complaints
Stayed 2 nights in Jun 2019
Response from Pirita Marina Hotel on 7 Jun 2019
We are delighted that you enjoyed your stay with us. We hope to welcome you back.

8/10 Good

Harri

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Pirita Marina Hotel on 4 Jun 2019
Thank You for Your feedback. Hope to see You again in Pirita Marina Hotel.

6/10 Okay

Dmitrijs

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in May 2019
Response from Pirita Marina Hotel on 19 May 2019
Благодарю Вас за отклил. Благодарю, что погостили у нас. Надеемся встретиться с Вами вновь.

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
+ Free parking City card availability Sea wiev - Resturant staff wery slow, very dirty and not ready tables Room condition
Stayed 1 night in Mar 2019
Response from Pirita Marina Hotel on 25 Mar 2019
Feedback is of utmost importance to us so that we can further enhance our services to meet our customers' expectations and wishes. It was really sad that our hotel did not respond to expectations. However, we hope you visit our hotel again, you are warmly welcome!

8/10 Good

HAZ

Liked: Cleanliness, property conditions & facilities, room comfort
I really enjoyed my stay, the swimming pool, the breakfast and the strategic location of the hotel by the sea side , is a good place to relax and feel the nature and the transport route to the city centre and airport is excellent.
Stayed 2 nights in Dec 2018
Response from Anu on 27 Dec 2018
Thank you for the detailed and positive feedback. We are glad that you liked the swimming pool, our breakfasts and location of the hotel. Thank you for visiting us. We hope to meet with you again.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A flying visit to Tallinn
Since I was last there the hotel has been bought by another company and they have given the place a bit of a refurb. It is great to see the pictures on the wall from when the hotel was the main base for the sailing at the Olympics in 1980. The room, including the bathroom, are spacious, clean and tidy, with good wi-fi. There is plenty of variety at breakfast time and its always being topped up. The swimming pool, steam room, sauna and gym are an added bonus to the hotel. You are only a 10 minute bus ride out of the centre of town and that ride has great views of the Tallinn coast line.
Stayed 4 nights in Dec 2018
Response from Anu on 18 Dec 2018
Thank You for Your positive and detailed feedback. Nice to know that You like our hotel. We hope to meet with You again.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
A real mix
Our stay at this hotel was a bit mixed. The sea views were lovely,I had a nice swim in the pool and the breakfast was great but the rooms we were given were on the 3rd floor which involving a long walk along a corridor followed by a climb up a metal spiral staircase -- not easy when carrying heavy suitcases ! We did ask for better rooms but were told the hotel was fully booked. The room was basic,no fridge or kettle,but a comfortable bed and good shower.
Stayed 1 night in Oct 2018
Response from Tallink Hotels on 11 Oct 2018
Dear Guest, Thank you for evaluating our hotel and hotel services. We will consider your feedback and comments and implement necessary improvements to better meet your expectations next time. We hope that you will visit our hotel again in the nearest future and see for yourself that we have improved. Kind Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick taxi ride to Old Town or Downtown!
Pirita Spa Hotel is a spa hotel with an Olympic legacy, located on a beach away from the hustle and bustle of the city. The spa hotel offers a wide selection of health and beauty services and packages. The old Pirita River valley with lit jogging and skiing tracks is nearby. Parking and use of the hotel's pool and saunas is free of charge for all hotel guests. Rooms with balconies overlook the sea or a quiet green street. The selection of rooms includes standard rooms, suites, Double de Luxe and Junior suites, family rooms, and rooms for guests with special needs.
Stayed 2 nights in Oct 2018
Response from Tallink Hotels on 11 Oct 2018
Hello! Dear, Thank you for evaluating our hotel and hotel services. We will consider your feedback and comments and implement necessary improvements to better meet your expectations next time. We hope that you will visit our hotel again in the nearest future and see for yourself that we have improved. Kind Regards,

8/10 Good

ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and relaxing
Stayed 2 nights in Sep 2018
Response from Tallink Hotels on 11 Oct 2018
Dear Ingrid, Thank you for appreciating our hotel and hotel services and we hope to see you with us again soon.

4/10 Poor

Verified traveller

Russian buner
Has the flair of a Russian bunker: unfriendly staff, old and dirty amenities.
Stayed 5 nights in Aug 2018

6/10 Okay

Alex, USA

Liked: Cleanliness, staff & service
Disliked: Room comfort
This is an old soviet-style hotel. It is on the sea shore, but you will be watching the sunset over a paved lot, which they put up between the hotel and the water for whatever reason. Landscaping needs work in general. It is also several miles away from all the places you want to visit in Tallinn
Stayed 3 nights in May 2018
Response from Krista on 5 Jul 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Juris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good place to stay for leisure
It was a nice stay in a good condition hotel not that close to the centre. All the facilities were functional, the swimming pool and saunas area were just fine, good that kind like empty. Suppose that is something to do with the winter time. The breakfast place was nice with a good view to Tallinn.
Stayed 1 night in Feb 2018
Response from Eve on 12 Apr 2018
Dear Juris, Thank You for taking the time to write the review. Thank you for appreciating our hotel and hotel services and we hope to see you with us again soon.

10/10 Excellent

tino, guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is great and just keep up The Great Work 777
This hotel is great and Tallinn is an Amaizing City to visit clean and super safe
Stayed 1 night in Dec 2017

8/10 Good

Rain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

4/10 Poor

Alexander, St. Petersburg, Russia

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty outdated room was provided with sea-view booking from Expedia Stuff did not wanted to replace room, only when I came with luggage and asked for refund receptionist said will found something and offered junior suite but without sea view
Stayed 2 nights in Oct 2017

8/10 Good

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

greis, Montevideo, Uruguay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Former Soviet Hotel
Wonderful location, great breakfast buffet, very friendly English speaking staff, great huge swimming pool with sevral different types of saunas and located on the beach. Fabulous value and perfect for families with children. Good bar too and world wide clients.
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Room was messy.The internet do not working.We ask staf but nowbody care about it.
Stayed 1 night in Jul 2017

8/10 Good

Eva

Liked: Cleanliness, staff & service
Nice area, nice reception, close bus, seaside
Sea view ,close bus and taxi in front. Oldschool style interior.
Stayed 3 nights in Jun 2017

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel needs full renovation
Hotel really needs to be shut down for renovation and not some parts of it but whole building and all ficalitiea

6/10 Okay

Igor, London

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Cheap
The room was back from the USSR, needs redecorating. However, breakfast buffet was excellent!

6/10 Okay

Rivo

Liked: Cleanliness
good quality/price ratio
Good place in Tallinn with a 25m swimming pool and spa services.

8/10 Good

Krista

Liked: Cleanliness, property conditions & facilities, room comfort
Our stay was much better than expected. The room was really nice with a good view to the ocean. It was clean and had enough space for our needs. The breakfast was also good.

10/10 Excellent

ndume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid
It was fabulous

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely refurbished room with a fab sea view
Haven't stayed this hotel before but since all the rooms have been refurbished, it's really nice place to stay in Tallinn, not too far from city center (take a bus or Uber). Good spa and a big swimming pool. Big supermarket near by and must have a lunch at Kalev Jahtklubi!

8/10 Good

Robin, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun place to stay
A nice hotel - the pool and breakfast are great!The rooms are a bit old but an upgrade is available.It is far from the center of town,but the bus is closeby. The staff is very nice and helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very spartan hotel with no Wifi in the rooms
Only Wifi in the Lobby. Breakfast wast great. Staff was very friendly but the room was very spartan. Halls rather unpleasant.

10/10 Excellent

Philip, SUREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE QUITE HOTEL
BUS RIDE FROM TOWN, TOWN HAD PLENTY TO SEE. XXxxXxxxxXXXXXXxxxXXxXXXXXXXXXXXxxxxxxxxxxxxxxxx