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Reviews of Holiday Inn Express Tallahassee - I-10 E, an IHG Hotel

2.5 out of 5
Holiday Inn Express Tallahassee - I-10 E, an IHG Hotel
1653 Raymond Diehl Rd, Tallahassee, FL

Reviews

8.2

Very good

Rating 10 - Excellent. 490 out of 1002 reviews" "
Rating 8 - Good. 277 out of 1002 reviews" "
Rating 6 - Okay. 119 out of 1002 reviews" "
Rating 4 - Poor. 75 out of 1002 reviews" "
Rating 2 - Terrible. 41 out of 1002 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Two of the desk attendees were not very nice and one never acknowledged me after stood waiting to check out. Another staff that was attending the breakdown came over to assist with my check-out.
Stayed 2 nights in May 2024

10/10 Excellent

Hannabal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service. Convenient location.
Stayed 1 night in Apr 2024

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Willie, Wellington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, excellent service and great area for sightseeing.
Stayed 1 night in Apr 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and quite
Stayed 1 night in Apr 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay overnight or date night for a couple. Close to the interstate highway.
Stayed 1 night in Apr 2024

10/10 Excellent

William

Stayed 1 night in Apr 2024

10/10 Excellent

Hannabal

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

DEBORAH

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Place just needs updating. But overall a very good stay.
Stayed 1 night in Apr 2024

8/10 Good

Susan

Travelled with partner
Liked: Amenities
A
Stayed 1 night in Apr 2024

8/10 Good

Lana

Stayed 1 night in Apr 2024

8/10 Good

Gregory

Liked: Staff & service, property conditions & facilities
Very well maintained and good breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. Comfortable bed, nice breakfast, and right off the highway. Staff was very friendly and helpful. The room was clean but tub and shower were dated and shower faucet hard to turn off. The only negative is don't park under one of the trees! Our car was full of bird droppings when we went out in the morning 😫
Stayed 1 night in Apr 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hot breakfast. Dated hotel but clean and safe. Would return.
Stayed 2 nights in Mar 2024

8/10 Good

Lori

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly, bed comfortable and room clean. What more could I ask for?
Stayed 1 night in Mar 2024

10/10 Excellent

Angel, Hialeah

All perfect
Stayed 1 night in Mar 2024

10/10 Excellent

Chad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to and from I-10
Stayed 1 night in Feb 2024

10/10 Excellent

Chad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from I-10 and several dining options nearby. Hotel was quiet and comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in.
Stayed 1 night in Feb 2024

6/10 Okay

Sharon

Disliked: Property conditions & facilities
Run down; needs Repairs and UPDATE, now! ADA rooms unsatisfactory! Insufficient grab bars, toilet too LOW! Impossible for wheelchair transfer; extremely difficult for folks with bad knees. Space between bed and tv barely sufficient for walker, impossible for wheelchairs. I am searching area for a better place to stay; tired of waiting for IHG to help this property.
Stayed 1 night in Feb 2024

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
it was a great clean stay
Stayed 1 night in Feb 2024

8/10 Good

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot was half open due to work on pavement. But other than that property was well kept.
Stayed 1 night in Feb 2024

10/10 Excellent

Jamie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Feb 2024

6/10 Okay

John

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Diamond

Business traveller
Liked: Amenities
Great experience
Stayed 2 nights in Feb 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed the rest after 8 hours of driving. Was very quiet. The rooms were clean and the staff was very friendly, Professional and prompt checking you in. Would definitely stay again especially seeing that there was actually a hot breakfast for the guests.
Stayed 1 night in Feb 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located. Good value.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average but adequate
This was a pretty generic hotel, nothing spectacular but veryuch adequate. One plus - there was a wide variety of pillow fluffiness levels so you dont have to sleep with your head propped up.
Stayed 1 night in Jan 2024

8/10 Good

Eslie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel room! No smoking signs are everywhere yet our room absolutely reeks. Slightly outdated but feel safe and super easy access. Love that there is free breakfast! Lobby looks nice. No big girls but satisfied with this stay. Beds and pillows are comfy, great water pressure. Fridge and coffee maker in the room as well as shampo, conditioner, body wash, lotion, and hand wash attached to the walls (so large sizes). Outside of the smoke stink and being slightly outdated this could have been higher than a 4.
Stayed 1 night in Jan 2024

8/10 Good

sylvia m

Liked: Staff & service, property conditions & facilities, room comfort
A cockroach and silverfish spent the night with us in our room! Don’t pick a first floor room!
Stayed 1 night in Jan 2024

4/10 Poor

Monica

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pull out couch had dirty sheets and lighters.
Stayed 1 night in Dec 2023

8/10 Good

Diane

Stayed 1 night in Jan 2024

10/10 Excellent

William

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Rita

Travelled with group
Liked: Staff & service
Bathroom needs cleaning in shower. Shower head heads work. Mold on edges
Stayed 1 night in Jan 2024

4/10 Poor

Doriano

Stayed 1 night in Jan 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great, the staff and hotel were great!
Stayed 1 night in Jan 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jan 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Renee

Stayed 1 night in Jan 2024

10/10 Excellent

eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Diane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Mitch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked Olivia, our check in clerk who was very competent, friendly and when I needed to replace a broken office chair, she responded immediately and I was sitting much more comfortably!
Stayed 1 night in Jan 2024

10/10 Excellent

Terrance

Stayed 1 night in Jan 2024

6/10 Okay

Keith

Business traveller
Liked: Room comfort
Average but clean.
The room had an odor, possibly from a dog that may have been in the room.
Stayed 1 night in Jan 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
The bedding was dirty. I had to ask for new bedding and put them on myself. One of the staff was busy watching the football game instead of attending the front desk the other staff member was in the back and then when she came to the front she wasn’t any help other then giving me the clean bedding for me to put on. She did not offer for someone to come and do it.
Stayed 1 night in Jan 2024

10/10 Excellent

Tonya

Stayed 1 night in Jan 2024