Ratings based on 193 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from dallas

Short overnight stay

Posted 21-Jun-2015
Pros: The pricing and ease of access.
Cons: Difficult to say, stay was too short to evaluate properly.
Location: Away from airport and main traffic. Lots of eating places around and other accommodation.
For an overnight stay it was okay. It is clean and fairly quiet. Not a great view from our room. Breakfast was a simple affair, but adequate.
5 out of 5
Recommended
for Everyone
by A verified traveller from spokane, Wa

Great room for great price!

Posted 11-May-2015
The room was clean and cozy. Pool is open 24/7. Would stay there again.
Comment from Hotel Management
16-May-2015 by Management, Hotel Management
Dear LuluM, I am very glad to hear that you were so comfortable in your room and that you were able to take advantage of the twenty-four hour pool. I am especially glad to hear that we can look forward to welcoming you back during your future trips to Tacoma and providing you with another great stay. Sincerely, Amber P.
4 out of 5
Recommended
for Everyone
by A verified traveller from Spokane, WA

Nice stay

Posted 29-Apr-2015
We were very happy with our stay in Tacoma. It is located right off the freeway so easy to get where you are going. There are several restaurants just up the road and close to the mall. The immediate area is a little run down, but not a deal breaker. The front desk was very informational and friendly. The breakfast was good, nothing exceptional but I am sure everyone could find something to eat. We didn't swim, but I did like the fact that the pool is open 24 hours.
Comment from Hotel Management
04-May-2015 by Management, Hotel Management
Dear Bestwijo, I am ecstatic to hear that you enjoyed your recent stay with us and that our staff was able to create a friendly atmosphere and assist you with all of your questions. I am also happy to hear that you were able to take advantage of our convenient location and our complimentary breakfast in the morning. Thank you so much for taking the time out of your day to write us a review and tell us about your experience. We look forward to welcoming you back to the Tacoma area during your next trip. Sincerely, Amber P.
2 out of 5
by A verified traveller

Breakfast was bad

Posted 04-Apr-2015
Pros: Location
Cons: fresh breakfast
Location: nothing to do but fast get in freeway
Milk was not fresh Bread has bad smell coffee was cold
Comment from Hotel Management
09-Apr-2015 by Management, Hotel Management
Dear Traveler, We appreciate you taking the time out of your day to write us a review and give us feedback. I am happy to hear that you were able to take advantage of our convenient location. I am sorry to hear that you did not enjoy your breakfast experience; our breakfast hosts work very hard to ensure that everything is fresh and restocked in a timely manner and we appreciate your feedback so that we can look into this matter. Again thank you for writing us a review and we hope to have the opportunity to welcome you back in the near future and provide you with the experience that you have come to expect from the Holiday Inn brand. Sincerely, Amber P.
5 out of 5
Recommended
for Everyone
by A verified traveller from Spokane, WA

Nice Location. Awesome Staff!

Posted 31-Mar-2015
Pros: Price, free breakfast, friendly staff.
Cons: Eliminate the microwave. It leaves a bad smell in the room. Our room kinda smelled like a hot pocket. Yuck!!!!
Location: Awesome location! Extremely easy to get to. Several shops located nearby.
I was concerned about the location. After I made my reservation, I was told by a friend who lived in Seattle that South Tacoma was sketchy. She could not have been more incorrect. I loved the location. It was safe & I never had a concern. The staff was extremely professional & friendly. I would definitely stay there again!
Comment from Hotel Management
15-Apr-2015 by Management, Hotel Management
Dear Traveler, I am overjoyed to hear that you enjoyed your stay with us so much and that our staff was able to exceed your expectations. I am especially glad to hear that we can look forward to hosting you in the future and providing you with the same great experience. Sincerely, Amber P.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Mar-2015
This was a perfect place to stay bea pacific Lutheran university. Clean, friendly, free breakfast, across from Denny's for a late night burger and snack. Pool is tiny but nice.
Comment from Hotel Management
15-Apr-2015 by Management, Hotel Management
Dear Traveler, I am very glad to hear that you enjoyed your recent stay with us and that you were able to take advantage of our close proximity to Pacific Lutheran University. We look forward to hosting you during all of your future visits to PLU and providing you with the same great experience. Sincerely, Amber P.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Mar-2015
The was nice and peaceful and we loved the room, the pillows were super comfy. Also the staff was so nice and helpful and very accommodating. We only stayed one night but it was a nice experience.
Comment from Hotel Management
15-Apr-2015 by Management, Hotel Management
Dear Traveler, Thank you for taking the time out of your day to write us a review and give us feedback. I am very glad to hear that you had a peaceful stay with us and that our staff was able to exceed your expectations. We look forward to welcoming you back in the future and providing you with another great experience. Sincerely, Amber P.
3 out of 5
by A verified traveller from okla

stay was fairly ok

Posted 09-Mar-2015
Pros: cleaned room daily
Cons: better breakfast,lower price
Location: bad location
rough neighborhood,bad looking people hanging around hotel
Comment from Hotel Management
06-May-2015 by Management, Hotel Management
Dear James, Thank you for taking the time to write us a review and give us feedback. I am very glad to hear that you enjoyed your room and that you had a good stay overall. We are fortunate to be located in the diverse city of Tacoma near several shopping centers and I am sorry that you left with a poor impression of our location. Thank you again for taking the time to write us a review. Sincerely, Amber P.
4 out of 5
Recommended
for Business Travellers
by Desiree

This traveller left a rating score only Posted 09-Mar-2015 on Hotels
4 out of 5
Recommended
for Business Travellers
by Mike from Washougal

Excellent Service

Posted 06-Mar-2015 on Hotels
Booked this hotel on the wrong night. Management honored my reservation anyway. I greatly appreciate this kind of service.
Comment from Hotel Management
06-Jun-2015 by Management, Hotel Management
Dear Mike, I am very happy to hear that we were able to assist you and help make your travel experience less stressful. We hope to be able to welcome you back in the future and provide you with the same great service. Best Regards, Amber P.