Didn't get into the Seattle area until 10pm. The manager called to make sure we were coming because they were sold out. I am assuming it was because Obama was in town. Thank goodness because it would not have been fun to have to sleep in the car with a 9 year old. The room was big and very clean. Breakfast was great and the coffee was delicious!
The staff and manager were greeeeat, it was very quiet and very professional. We paid for a double queen bed room, but when we told them our tv was not working, they moved us to a better room which was a suite. That just made our night even waaaaay better. It was great and I recommend everyone to check it out.
Staff took good care of me. front desk people were very friendly . last year the bartender tried to give me a plastic cup of beer . I refused the plastic . Her helper gave me a glass which kept me in the bar but the helper was reprimanded. I was told the bartender throws the plastic away but the glasses have to be washed. This past May same trouble with same bartender . I reported her this time to the night desk person. By this time 6 or 8 people tired of her and we all went to Cheers and received good service. Other than the bartender the hotel is where I continue to stay.
My experience this time was probably THE BEST.. I arrived later than I normally do which for me is super late. They have taken time to read all my reviews and made sure to respond to my tiny complaints.. WOW!!! Kristin at the front desk had me checked in within maybe 2 minutes and put me in a quiet room.. How does that get any better. Room was great as always. All smiles from front desk. Love Kristin
Whether youre here for a concert at the Tacoma Dome or for a tournament at Chambers Bay Golf Course, our Lakewood, WA hotel …More
The hotel staff was far above exceptional! They went out of their way to accommodate us, transport us all over etc. They all laughed and smiled with us. We would definitely recommend this hotel to anyone and we will be back!
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