Ratings based on 309 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
71% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Seattle

Great hotel and entertainment

Posted 29-Mar-2015
Pros: We liked the parking garage and the bus to see the entertainment. Great improvements over the years.
Cons: We would like to have the buffet open earlier on the weekends so we can have breakfast around 8:00 am.
Location: Easy freeway access Don't need much for directions will see right away
Comfortable hotel Had so much fun Comedy show was really great
2 out of 5
Recommended
for Everyone
by A verified traveller

The hotel room Smelled like an ashtray !

Posted 22-Mar-2015
4 out of 5
Recommended
for Couples
by A verified travellerfrom Tacoma Wash

Stay there at least three times a year

Posted 17-Mar-2015
Pros: That we can come there and pretty much do everything without leaving.
Cons: Mayby add refrigerators to the room granted it may cause a slight room adjustment but I am thinking of long term in the event of extended stay
Location: We were in fife Wash there were other thing to do in area but we chose to hang out in the casino
Always have had good time and as a matter of fact I am booking my one year anniversary there 6-5-6-8
3 out of 5
by A verified traveller

Casino not kid friendly

Posted 23-Feb-2015
Pros: Room was nice and location was good
Cons: Air ventilation in common areas and casino
Location: Tacoma dome
Room ok but main lobby and casino very smoky... Wait for Buffet very smoky area as well as check in area.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Seattle

Everything was wonderful!

Posted 18-Feb-2015
Pros: The service, the staff and how everything was so close together.
Cons: Need to offer room service!!!
Location: I didn't go out of hotel, however, I could see upon arrival that there were many thing of interest nearby.
My friends and I had a wonderful experience at the hotel. The staff were very friendly and accomodating. I found the room to be very clean and spacious. I have no complaints. My only concern was that there was no room service! I personally like room service. Maybe, one day will invest in room service. I will be back!! Thank you
2 out of 5
by A verified traveller

Stinky Queen

Posted 01-Feb-2015
It STUNK literally STUNK of cigarette smoke The wait staff in the breakfast restaurant were pleasant but unable to handle a busy place! Waited 10 min. to get a table to find that there were many many empty tables just inadequate staffing
2 out of 5
by A verified traveller

too far from main casino

Posted 17-Jan-2015
had to wait long time for transportation to main casino. machines didn't pay. very smokey. will not visit again
2 out of 5
by A verified traveller

Not Impressed

Posted 11-Jan-2015
Never had been there before. We entered via the main Casino doors. BOOM. Hit by a cigarette smell that gave me a headache. Opened door into Smok-free room and immediately called front desk for new room. They said they wound send ionizer. They did and that remedies the the problem.
5 out of 5
Recommended
for Families
by Karenfrom Woodinville, WA

A great time was had by all

Posted 30-Dec-2014 on Hotels.com
We've stayed there many times and it's always great. The staff is very friendly and accommodating.
3 out of 5
Recommended
for Getaway With Friends
by CAROLYNfrom SEQUIM, WA

there

Posted 27-Dec-2014 on Hotels.com
could be better