Ratings based on 272 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
69% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom north bend, Wa

Had a nice time and stay

Posted 26-Nov-2014
Pros: fun
Cons: smell
Location: concerts
However the room smelled like a cigarette it seemed to be coming out of the ac
2 out of 5
by A verified traveller

Concert attending

Posted 25-Nov-2014
Pros: Convenient for concerts
Cons: The smell
Smells very strongly of cigarettes everywhere becuase of the casino. Unpleasant to go from one part of the hotel to any other part because of the stench. Will not be staying here again.
2 out of 5
by A verified traveller

Smokey

Posted 08-Nov-2014
The smoke sell is horrible. I would only stay there if you are a smoker.
3 out of 5
Recommended
for Everyone
by A verified traveller

Okay, but...

Posted 20-Oct-2014
Pros: Room was clean (albeit not a smoking room as we were confirmed). The coffee was good, but not enough of it.
Cons: Add more shuttles, more coffee in room and replace old lumpy mattress.
Check in was very slow and did not get the room we we confirmed. Also, the shuttle never showed and we grabbed a taxi last minute and were very close to being late for Tim Allen. The bed was horrible - mushy, soft, lumpy.
3 out of 5
by A verified traveller

Not the best place to stay!!

Posted 20-Oct-2014
Check in was OK but our keys didn't open our room so we had to go back to the desk to have new ones programmed. The room smelled like smoke and the bathroom had mold. Shuttle service to the other Casino sucked on return rides being available after the show. Wouldn't go back no matter how badly I wanted to see the show.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom bellingham wa

Decent place to sleep

Posted 20-Sep-2014
I thought this hotel was a good place to sleep. Didn't enjoy the casino at all. It was confusing and dark. Was hoping for table games. Didn't have any, had to drive to the other casino to get those. Thought the bed was nice. The shower pressure sucked. But oh well if I had no other choice I would stay her again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Sep-2014
Pros: Nice restaurants, Nice non-smoking casino (was larger than most non-smoking areas and had a lot of machines.
Cons: The smoke smell was terrible. There were no Keno machines. The layout f the hotel, restaurants and casino were very confusing
We stayed for one night. See other boxes for answers
3 out of 5
by A verified traveller

Emerald Quen

Posted 18-Sep-2014
Pros: I have to say the only thing that saves this rating is our waiter in the restaurant the next morning for breakfast. The waiter in the lounge was great
Cons: Guest awareness
Not tied correctly to google maps. Takes you to the casino that is 2 exits before. Once you figure out where to go it's not very well marked at all how to get to Valet parking. While checking in I was trying to listen to the gal checking us in and the Security guy and another member of the staff were so loud that we had to ask them to quiet down. When I came back down to go to the casino he was telling her that he's in charge of the hotel lobby section and he can be as loud as he wants.
2 out of 5
by A verified traveller

Smoky non-smoking room

Posted 08-Sep-2014
Bad smoke smell in the room. Can't even smell well!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom vancouver bc

Nice hotel...clean and comfortable

Posted 02-Sep-2014
Pros: Asino
Cons: Hotel itself was fine
Location: Tacoma Dome nice and close.
Unable to charge to room because we booked through Expedia.