Ratings based on 795 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Massena, NewYork

Jamaican Vacation!

Posted 20-May-2015
Pros: Everything!
Cons: Couldn't see any that was needed!
Location: Used the Inn because of it's locale near the Airport!
The Inn and it's Employee's were very accommodating! We were close to the Airport and received both a prompt wake-up call and an even earlier shuttle to the Airport (needed to be there due to changes in flight time). Hotel was very clean and the Employees friendly and Happy! We were able to leave our car in the lot, for a minimal fee, while we vacationed and when we had a cancelled flight on our return the Hotel had no problem keeping it for an extra day with no charge! Loved the experience! Will definitely recommend and look forward to staying there again! Thank you! Sincerely...Kevin and Joy
2 out of 5
by A verified travellerfrom Gatineau Quebec Canada

Not good value for $

Posted 18-May-2015
Pros: The bed was comfortable and the linens were in good condition
Cons: This place needs a major facelift
The room was very dated....furniture was extremely worn and well past due date. The carpeting was soiled and well worn. Housekeeping used excessive amounts of deoderizes to hide something !!!!! The bathroom fixtures were cracked and well worn and in dire need of replacement. I complained to the front desk staff about kids running in the halls, which continued all evening. There were no detailed directions on the site to locate the hotel from the I81, and the staff were somewhat helpful with this matter.
3 out of 5
by A verified travellerfrom Maine

Needs an upgrade

Posted 14-May-2015
We needed a place to crash for a few hours midway on our road trip. The price was right and the rating was decent but the hotel is tired and in need of a deep clean or complete renovation. The complimentary breakfast was good.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good Location

Posted 10-May-2015
Pros: Location
We arrived so lateā€¦..they were ready for us. Check in was the easiest-ever. Much appreciated given the lateness of the hour.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Malone NY

Ladies Shopping Weekend

Posted 28-Apr-2015
Pros: The cleanliness of the entire property and the wonderful staff.
Cons: They could have more towels in the rooms and better access to electrical outlets in a high tech society.
Location: The location had restaurants in walking distance and convenience stores. Less then a 5 minute drive to Destiny USA which was a plus.
This hotel was perfect for us. We traveled for the sole purpose of relaxation and shopping. The hotel was very close to the mall and all the restaurants and very easy to find and navigate our way to and from all the places we wished to go. The rooms were very clean and comfortable. The hotel staff was very accommodating and pleasant to deal with. The hotel was quiet and it was packed when we were their. The pool and hot tub were very clean and up to date. The only complaint was the need for more towels. The room had a fridge and microwave and we were told all rooms had them and that was not advertised. We are defiantly planning to stay here again. The price was exceptional and well worth staying for the weekend.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Western New York

Great family hotel near mall and OnCenter

Posted 27-Apr-2015
Our experience was wonderful! Our children loved the pool and we enjoyed relaxing. The breakfast buffet was very plentiful and tasty.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New York

Second time

Posted 26-Apr-2015
Pros: Free breakfast , pool, bar
Cons: Nothing
Location: Great location and within walking distance to many places to eat and a Chase Bank
This was my wife and I second time there. Great location and within walking distance to many places to eat and a Chase Bank. Free breakfast , pool, bar. Can't beat the price. I'm planning a week long trip and that's where I'm staying.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Apr-2015
Very clean and comfortable!!! Highly recommended. Nice area too. Very close to stores and food.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Newcastle upon Tyne

Lovely hotel

Posted 18-Apr-2015
Pros: Clean, warm, comfortable nice breakfast
Cons: Nope
Location: Very close to Destiny was has everything you could want
Only stayed one night but it was great! Staff were nice, room was great just what you need
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Kingston, Ontario

Conveniently located.

Posted 13-Apr-2015
Pros: The hot tub was great after a long day of walking.
Fast check in, very friendly staff. Breakfast was included with our stay, the hotel offered a good variety of food which was very good.