Free daily continental breakfast
Check availability

Reviews of Carlisle Inn Sugarcreek

2.5 out of 5
Carlisle Inn Sugarcreek
1357 Old Route 39, Sugarcreek, OH

Reviews

9.8

Exceptional

Rating 10 - Excellent. 886 out of 1003 reviews" "
Rating 8 - Good. 97 out of 1003 reviews" "
Rating 6 - Okay. 16 out of 1003 reviews" "
Rating 4 - Poor. 2 out of 1003 reviews" "
Rating 2 - Terrible. 2 out of 1003 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I were only there 1 night. We did not use the pool or hot tub but they both looked very clean. The check in / out process went quickly and smoothly. The room was super clean. It's decorated very nice. We had a King bed, couch, sitting chair, table w/chairs, detached bathroom sink, coffee maker, & fridge. The bathroom contained a tub. It was very clean. I would definitely recommend this hotel. The shops around were all walkable (restaurant, bakery, market, and gift shop). Also, take advantage of the Ohio Theater that is nearby (walkable as well). There is not a bad seat in this venue. We saw a comedian (Jeff Allen). It was a great show. I can't think of one thing that we did not like. It was such an enjoyable visit.
Stayed 1 night in Apr 2024
Response from Kristina on 2 May 2024
Thank you for choosing Carlisle Inn Sugarcreek, I am so happy you had an enjoyable stay. I especially appreciate your mention of our cleanliness. Hopefully you will be able to make a return visit soon.

10/10 Excellent

Shauna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were amazed at how beautiful the Carlisle was. From the grand foyer and winding staircase down to the stunning decorative quilts and Amish photographs on the walls. The rooms were large and spacious and also beautifully decorated as well as comfortable.The staff was so kind and welcoming. Even the other guests were friendly. We actually made friends with several of them.The complimentary breakfast was fantastic. It’s probably one of the best stays we’ve ever had. If you ever get the pleasure of visiting Sugarcreek, this is the place you’ll want to stay.
Stayed 2 nights in Apr 2024
Response from Kristina on 1 May 2024
Thank you for choosing Carlisle Inn Sugarcreek, I am so happy you enjoyed your stay. I especially appreciate your mention of our friendly team members. I look forward to your return.

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Kristina on 1 May 2024
Thank you for choosing Carlisle Inn Sugarcreek, I hope you will choose to return. If there is anything we can do to make your next visit more enjoyable, please don't hesitate to let us know.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from Kristina on 27 Apr 2024
Thank you for choosing Carlisle Inn Sugarcreek, I look forward to your next visit.

10/10 Excellent

ashley M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and so quiet. Love it
Stayed 2 nights in Apr 2024
Response from Kristina on 27 Apr 2024
Thank you for choosing Carlisle Inn Sugarcreek, I'm so glad you enjoyed your stay relaxing in peace and comfort with us. I hope to see you again soon.

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was well staffed, very nice lady. Good food. Lovely roo
Stayed 2 nights in Apr 2024
Response from Kristina on 27 Apr 2024
Thank you for choosing Carlisle Inn Sugarcreek, I'm so glad you enjoyed our breakfast and appreciate your kind words regarding our attendant. I look forward to your next visit.

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The inn was the nicest place we have ever stayed. It offered so much and so relaxing we didn't want to leave. Everyone was so nice.
Stayed 3 nights in Apr 2024
Response from Kristina on 27 Apr 2024
Thank you for choosing Carlisle Inn Sugarcreek, I'm so glad you enjoyed relaxing in peace and comfort with us. I hope to see you again soon.

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wee welcomed from the moment we entered the property. Staff were warm and friendly. Our room was spacious with a lovely country view and all the amenities we needed. So levley to have a cup of coffee in the room while getting ready before heading to breakfast which offered many options - the eggs and sausages were my favorite and the option to make your own waffles was my husband's. Evenings we were able to enjoy the lounge area with beverages, cookies and popcorn available to us. We loved hanging out there and chatting to other guests.
Stayed 2 nights in Apr 2024
Response from Kristina on 27 Apr 2024
Thank you for choosing Carlisle Inn Sugarcreek, it sounds like you had a relaxing visit with us. I look forward to the opportunity to serve you again.

10/10 Excellent

Wanda

Travelled with family
Liked: Cleanliness, amenities
Had a wonderful relaxing time at the Carlisle in Sugar CreekOH. The room was perfect, beds were so comfortable! The room they have where breakfast is served is also great for visiting with friends or make new ones as you enjoy cookies and popcorn in a living room atmosphere! Someone played the baby grand piano last night while we all guessed what song was being played! Great evening fun since everything closed up early in Amish country! The entertainment was just a guest at the hotel. Will definitely be staying soon again!
Stayed 2 nights in Apr 2024
Response from Kristina on 26 Apr 2024
Thank you for choosing Carlisle Inn Sugarcreek, I’m so happy you had a wonderful time with us. I hope to see you back again soon.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
General area and room were well maintained.. Room was very clean and spacious.
Stayed 1 night in Apr 2024
Response from Kristina on 24 Apr 2024
Thank you for choosing Carlisle Inn Sugarcreek, I'm so happy we met your expectations and appreciate your mention of our cleanliness. I look forward to your return.

10/10 Excellent

Steven, Los Altos Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Kristina on 26 Apr 2024
Thank you for choosing Carlisle Inn Sugarcreek, I hope to see you again soon.

8/10 Good

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping and restaurant
Stayed 1 night in Apr 2024
Response from Kristina on 24 Apr 2024
Thank you for choosing Carlisle Inn Sugarcreek, I hope you will choose to return. If there is anything we can do to make your next visit more enjoyable, please let us know.

8/10 Good

Bonnie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have given 5 stars, but was not given the nice room that was shown in picture that I booked. Was disappointed!
Stayed 1 night in Apr 2024
Response from Kristina on 22 Apr 2024
Thank you for choosing Carlisle Inn Sugarcreek, my apologies for your disappointment with your room. All of our rooms are custom-decorated, and each one has its own unique character. I hope you will choose to return.

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was hands down the best hotel I have stayed in by far. The rooms were big and very comfortable. The staff was friendly and accommodating. We had a very enjoyable weekend. The food at the attached restaurant was excellent as well. We were there for a concert at the Ohio Star Theater and that too was so enjoyable.
Stayed 1 night in Apr 2024
Response from Kristina on 22 Apr 2024
Thank you for choosing Carlisle Inn Sugarcreek and thank you for taking the time to post your review. I'm so glad you enjoyed so much of what our Dutch Valley Campus has to offer. I look forward to the opportunity to serve you again.

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very very nice hotel and staff. Had an issue with the curtains in our room. The light from the parking lot was shining in my face all night. The next morning, we found out that there are no curtains…….there are PULL DOWN SHADES, hidden behind the valance LOL. Oh such is life and a learning experience. Beautiful property otherwise
Stayed 1 night in Apr 2024
Response from Kristina on 21 Apr 2024
Thank you for choosing Carlisle Inn Sugarcreek and thank you for taking the time to post your review. I'm so sorry for the troubles you had with the blinds. I hope you will choose to stay with us again, and should you have any issues or concerns during a future stay please don't hesitate to let us know. We are happy to be at your service day or night.

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel! Clean and the food is amazing.
Stayed 1 night in Apr 2024
Response from Kristina on 20 Apr 2024
Thank you for choosing Carlisle Inn Sugarcreek, I'm so glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Kristina on 20 Apr 2024
Thank you for choosing Carlisle Inn Sugarcreek, I look forward to the opportunity to serve you again.

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting!!
Stayed 1 night in Apr 2024
Response from Kristina on 20 Apr 2024
Thank you for choosing Carlisle Inn Sugarcreek, I'm so glad you enjoyed your stay and look forward to your return.

10/10 Excellent

molly katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great that dinning, shopping, and a market were all on the same property as the Inn.
Stayed 1 night in Apr 2024
Response from Kristina on 15 Apr 2024
Thank you for choosing Carlisle Inn Sugarcreek, I'm so glad you were able to enjoy all that our Dutch Valley campus has to offer. I hope to see you back again soon.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
The property was gorgeous, the hotel was beautiful and we will definitely return and recommend!
Stayed 2 nights in Apr 2024
Response from Kristina on 15 Apr 2024
Thank you for choosing Carlisle Inn Sugarcreek, I'm so glad you enjoyed your stay and look forward to your return.

10/10 Excellent

Caroljean

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Love going there, best hotel in the area!!!
Stayed 1 night in Apr 2024
Response from Kristina on 13 Apr 2024
Thank you for choosing Carlisle Inn Sugarcreek, I'm so happy you enjoyed your stay and look forward to your return.

10/10 Excellent

ANNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most peaceful place I have ever been. The property is absolutely beautiful. I will definitely be returning soon.
Stayed 3 nights in Apr 2024
Response from Kristina on 13 Apr 2024
Thank you for choosing Carlisle Inn Sugarcreek, I'm so glad you were able to relax in peace and comfort with us. I look forward to your next visit.

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to relax. Awesome breakfast is included. Have stayed at the location many of times and already looking forward to our next visit
Stayed 1 night in Apr 2024
Response from Kristina on 12 Apr 2024
Thank you for once again choosing Carlisle Inn Sugarcreek, I'm so glad you enjoyed your stay and look forward to your next visit.

10/10 Excellent

April

Stayed 3 nights in Apr 2024
Response from Kristina on 1 May 2024
Thank you for choosing Carlisle Inn Sugarcreek, I hope to see you again soon.

10/10 Excellent

Wendi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an outstanding hotel. It’s beautiful and comfortable, with a serene ambiance and thoughtful amenities. Staying here is a pleasure.
Stayed 3 nights in Apr 2024
Response from Kristina on 12 Apr 2024
Thank you for choosing Carlisle Inn Sugarcreek, I'm so glad you enjoyed your time with us in peace and comfort.I look forward to seeing you again, hopefully soon.

10/10 Excellent

Dixie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The place was beautiful would stay again
Stayed 5 nights in Mar 2024
Response from Kristina on 9 Apr 2024
Thank you for choosing Carlisle Inn Sugarcreek, I'm so glad you enjoyed your stay and look forward to your return.

10/10 Excellent

Vicki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meticulously clean!
Stayed 1 night in Apr 2024
Response from Kristina on 5 Apr 2024
Thank you for choosing Carlisle Inn Sugarcreek, I’m so glad you enjoyed your stay and appreciate your mention of our cleanliness. I look forward to your return.

10/10 Excellent

joseph, Avon Lake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Breakfast is great with the fresh donuts and kids love the cookie and popcorn at night!
Stayed 2 nights in Mar 2024
Response from Kristina on 3 Apr 2024
Thank you for choosing Carlisle Inn Sugarcreek, I'm so glad you were able to relax and spend some quality family time together. I look forward to your return.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kristina on 3 Apr 2024
Thank you for choosing Carlisle Inn Sugarcreek, I'm so glad you enjoyed your stay and hope to see you again soon.

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms. Checkin was ok
Stayed 1 night in Mar 2024
Response from Kristina on 3 Apr 2024
Thank you for choosing Carlisle Inn Sugarcreek, I appreciate your mention of our cleanliness. If there is anything we can do to make your next visit more enjoyable, please don't hesitate to let us know.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kristina on 3 Apr 2024
Thank you for choosing Carlisle Inn Sugarcreek, I'm so glad you enjoyed your stay and look forward to your return.

10/10 Excellent

Kandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Kristina on 30 Mar 2024
Thank you for choosing Carlisle Inn Sugarcreek, I look forward to your next visit.

6/10 Okay

Denise

Travelled with group
The door didnt lock from the balcony and our bathroom smelled like mens urine... expensive room but I love it and it was my first bad experience ever
Stayed 1 night in Mar 2024
Response from Kristina on 29 Mar 2024
Thank you for choosing Carlisle Inn Sugarcreek, my apologies for your disappointment. I hope you choose to stay with us again, should you have any troubles during a future stay please let us know right away, we are always happy to help resolve any issues.

6/10 Okay

Deborah

Thought pool was bigger
Stayed 1 night in Mar 2024
Response from Kristina on 27 Mar 2024
Thank you for choosing Carlisle Inn Sugarcreek, I'm sorry you were disappointed with the size of our swimming pool. I hope to see you again.

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kristina on 27 Mar 2024
Thank you for choosing Carlisle Inn Sugarcreek, I look forward to your return.

10/10 Excellent

Kelli

Excellent. Super cozy and clean!
Stayed 2 nights in Mar 2024
Response from Kristina on 24 Mar 2024
Thank you for choosing Carlisle Inn Sugarcreek, I'm glad you enjoyed your stay and especially appreciate your mention of our cleanliness. I look forward to seeing you again.

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean. Staff was helpful and friendly. Jacuzzi and pool were clean. Breakfast was very good. Evening snack was great.
Stayed 2 nights in Feb 2024
Response from Kristina on 22 Mar 2024
Thank you for choosing Carlisle Inn Sugarcreek, I'm glad you enjoyed your time with us and look forward to your next visit.

10/10 Excellent

melissa, southington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nice and big, the breakfast was great and enjoyed the pool and the jacuzzi.
Stayed 1 night in Mar 2024
Response from Kristina on 22 Mar 2024
Thank you for choosing Carlisle Inn Sugarcreek, I'm glad you enjoyed your time with us and look forward to your return.

8/10 Good

Marissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and wonderful accomodations. Tasty breakfast, but would like more healthy options, more fruit choices. We enjoyed the pool and hot tub, but the chlorine could have used a refresh it smelled off to us. But otherwise we enjoyed our stay. Loved the evening offering of cookies and popcorn along with hot cocoa and coffee. We read a book by the fire and it was a nice way to end the day.
Stayed 3 nights in Mar 2024
Response from Kristina on 19 Mar 2024
Thank you for choosing Carlisle Inn Sugarcreek, we look forward to your return.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Mar 2024
Response from Kristina on 19 Mar 2024
Thank you for choosing Carlisle Inn Sugarcreek, I look forward to your return.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kristina on 19 Mar 2024
Thank you for choosing Carlisle Inn Sugarcreek, I look forward to your return.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
I really appreciated that all the amenities are within the same complex
Stayed 1 night in Mar 2024
Response from Kristina on 19 Mar 2024
Thank you for choosing Carlisle Inn Sugarcreek, I'm glad you enjoyed your visit to the Dutch Valley Campus. I hope you are able to return soon.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet, and comfortable. Highly recommend.
Stayed 1 night in Mar 2024
Response from Kristina on 19 Mar 2024
Thank you for choosing Carlisle Inn Sugarcreek, I'm so glad you found peace and comfort with us. I look forward to your return.

10/10 Excellent

Ken

Stayed 1 night in Mar 2024
Response from Kristina on 6 Apr 2024
Thank you for choosing Carlisle Inn Sugarcreek, I'm so glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities
Room was very clean and quiet.
Stayed 1 night in Mar 2024
Response from Kristina on 19 Mar 2024
Thank you for choosing Carlisle Inn Sugarcreek, I appreciate your mention of our cleanliness. I hope to see you again soon.

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Makes you feel comfortable and safe. Lots of things to do for rest and relaxation
Stayed 2 nights in Mar 2024
Response from Kristina on 15 Mar 2024
Thank you for choosing Carlisle Inn Sugarcreek, I'm so glad we offered you a safe and comfortable stay. I hope to see you again soon.

10/10 Excellent

Timothy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place is amazing!
Stayed 1 night in Mar 2024
Response from Kristina on 13 Mar 2024
Thank you for choosing Carlisle Inn Sugarcreek, I'm so glad you enjoyed your stay. I hope you will be able to return soon.

10/10 Excellent

Ray, Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience always
Stayed 1 night in Mar 2024
Response from Kristina on 13 Mar 2024
Thank you for once again choosing Carlisle Inn Sugarcreek, I look forward to your next visit.

10/10 Excellent

EUGENE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautifu quiet lovely staff very relaxing atmosphere
Stayed 2 nights in Mar 2024
Response from Kristina on 13 Mar 2024
Thank you for choosing Carlisle Inn Sugarcreek, I'm so glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a great experience. The staff was super friendly and helpful. The hotel and entire complex was clean, beautiful, and family friendly. We will definitely be back!
Stayed 1 night in Mar 2024
Response from Kristina on 11 Mar 2024
Thank you for choosing Carlisle Inn Sugarcreek, I'm so happy you enjoyed your visit and hope to see you back again soon.