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Reviews of The Laurels B&B

4 out of 5
The Laurels B&B
Star Bank, Stoke-on-Trent, England

Reviews

9.8

Exceptional

Rating 10 - Excellent. 30 out of 33 reviews" "
Rating 8 - Good. 2 out of 33 reviews" "
Rating 6 - Okay. 1 out of 33 reviews" "
Rating 4 - Poor. 0 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
The best B&B I have ever stayed in. Clean, comfortable, lovely breakfast and all the facilities you would need. Thought the Alexa in the room was a great touch. Would recommend this B&B 100%
Stayed 3 nights in Aug 2023

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has a EV charger allowing me to charge my EV without having to stop to do so on the way here or back home. Really convenient!
Stayed 2 nights in Jun 2022

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly and near Alton towers
Stayed 2 nights in Nov 2021

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for Alton Towers, 5 minute drive if you leave around 9am
Stayed 3 nights in Jul 2021

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime location to stay to visit Alton towers
Perfect place to stay if you’re looking to go to Alton towers for the day/ over a few days! Location is about a 5 minute drive to the park and also the local town is not far at all with supermarkets and pubs for food, would recommenced to book a pub to eat quite early as they seem to fill up quickly and get very busy! Breakfast here was perfect, good amount of choice and fills you up perfectly for a long day at the park walking around! All in all will 100% be our place to stay each time we now visit Alton towers 👏👍
Stayed 2 nights in Jul 2020

10/10 Excellent

Domenico

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Phil and y on 7 Aug 2019
Thank you very much 😁

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Perfect stay
Lovely place to stay, very welcoming, delicious breakfast! Couldn't have been better.
Stayed 2 nights in May 2019
Response from Phil and Helen on 8 May 2019
Thanks for you comments James. It's great to know you had a good stay with us :-)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Phil and Helen on 15 Apr 2019
Thanks for your review :-)

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Comfy beds. Yummy breakfast. Lovely staff! Would highly recommend to anyone looking for somewhere quiet to stay when going to Alton Towers or even just a wee trip down that way!
Stayed 2 nights in Mar 2019
Response from Phil and Helen on 3 Apr 2019
Thanks for your kind words. We're so pleased you enjoyed your stay with us 😁

10/10 Excellent

Kayleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay made perfect
Great location for visiting Alton Towers, nice and peaceful location. Our room was fab and the facilities were great, mini bar at very reasonable prices and air conditioning was a great extra. Breakfast was scrumpy and I would definitely stay here again and would happily recommend
Stayed 2 nights in Oct 2018

10/10 Excellent

Sarah, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely B&B
We stayed at this b&b in our recent trip to Alton towers. It was ideal and a 4 minute drive from the park with lots of nice places to eat in Alton and in Cotton! The staff were lovely - breakfast was absolutely delicious both days and the room was large and very comfortable. In a beautiful setting as well! We will definitely be back :)
Stayed 2 nights in Sep 2018
Response from Phil and Helen on 12 Oct 2018
Thanks so much for your feedback Sarah. We're really please you had such a great stay. We look forward to seeing you again soon :-)

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless
Great location for a trip to Alton Towers with my 9 year old daughter, just a few minutes drive away. Lovely, homely & comfortable accommodation, very friendly owners, great service & great food! Can't fault it at all!
Stayed 2 nights in Sep 2018
Response from Phil and Helen on 12 Oct 2018
Mike. Many thanks for you feedback. It's great to know you had such a good stay with us :-)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but enjoyable.
Friendly and helpful we were impressed by the the welcome we received and the service was exceptional, and unobtrusive.
Stayed 2 nights in Sep 2018
Response from Phil and Helen on 12 Oct 2018
Thank you so much for your kind comments :-)

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Alton Towers base in a quiet location
5 mins drive from Alton Towers so no getting stuck in the traffic queue. Owners keep a beautiful B and B and supply a great breakfast in a quiet and very rural location. Nice local pub within a 2 min walk but does not do food. Some great recommendations for local pubs/returants within 5mins drive or more are advertised in the lobby - we went to the Star at Cotton which was within a 5min drive and did great food. Definitely looking to stay here when we visit Alton Towers next year. Would have liked to explore the country side a bit more but the weather and walking around AT defeated us every night.
Stayed 3 nights in Jul 2018

10/10 Excellent

Spacol, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice b&b
I enjoyed my stay at the laurel b&b.the environment was clean and peaceful,the food was nice and the service was excellent.
Stayed 2 nights in May 2018

10/10 Excellent

Milton , Kildare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent b and b
Great breakfast and staff were extremely helpful. The bandb is very close to all amenities and clean and very well run.
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good B&B Friendly and Cosy
Good B&B owners friendly and very cosy nice rooms recently refurbished it felt, in a stunning location very close to alton towers which is a good benefit for our visit. Only slight hesitatation the breakfast is very basic with small portions but other than it was a very good stay.
Stayed 2 nights in Apr 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great little place
If you are in the area or going to Alton Towers, you must stay here. Great room, friendly helpful staff and beautiful breakfast. One day I must return!
Stayed 2 nights in Nov 2017

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Alton Towers
Really friendly and welcoming. The extra Halloween touches were also great for the children. Great shout if you are going to Alton Towers and plenty of eating options within a 5 mile radius
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not much to say. Clean hotel, comfortable rooms, friendly staff. Much better alternative to staying at the Alton Towers hotels themselves.
Stayed 1 night in Oct 2017

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best stay we have had
It was the most amazing service and experience we could have hoped for - right from arriving it was a very warm and welcoming and the staff were amazing. The room was clean and tidy, they knew it was my birthday so they had birthday banners and confetti on the bed which was a nice touch. The breakfasts had a large range of food, fruit and drink which was tasteful and didn't take long after ordering.
Stayed 2 nights in Aug 2017

10/10 Excellent

Carla, Farnham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for Alton Towers
A wonderful B&B set in an idyllic location - the staff, accommodation and breakfast were all excellent. This was a perfect distance for us to get to Alton Towers - highly recommend this accomodation for a cheaper alternative to staying at the resort.
Stayed 2 nights in Sep 2017

6/10 Okay

pads, london

Liked: Cleanliness, staff & service, property conditions & facilities
Nice B&B
Close to Alton towers, in a scenic spot, rooms information was incorrect, got there expecting 3 single beds only to be told we had 1 double and 1single. When asked landlord admitted to the misleading information, was polite but said we could try other accommodations if we're not happy. The last thing you want to do after a long day of driving when you reach the destination is to start looking for accommodations when you are tired and just want to hit the bed.
Stayed 2 nights in Aug 2017

10/10 Excellent

Kevin, North East Lincs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for Alton Towers
B & B ideally situated for Alton Towers / exploring local countryside. Rooms all excellent and breakfast great - sets you up for the day
Stayed 2 nights in Aug 2017
Response from Phil and Helen on 12 Aug 2017
Thanks for your comments Kevin. Great to know you enjoyed the breakfast and found our location ideal for exploring the Staffordshire countryside as well as visiting Alton Towers

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location accompanied by very welcoming hosts who provided us with an excellent stay for the weekend. Much recommended for couples and families.
Stayed 2 nights in Jun 2017
Response from Phil and Helen on 12 Aug 2017
Many thanks for you kind comments. We're really happy that you enjoyed your stay with us :-)

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Laurels B&B
Lovely place in a lovely location. Very friendly, clean and welcoming B&B. Highly recommended.
Stayed 3 nights in Jun 2017
Thank you for your review Thomas. It's great to know you enjoyed your stay here :-) Phil and Helen

10/10 Excellent

Rhona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful B&B
Absolutely amazing B&B. Owners were wonderfully helpful in every way, and had thought of everything! The dining area even had a phone recharge station which came in very helpful as we managed to forget our own. The cooked breakfast was just what we needed, with a yummy veggie alternative for myself. The B&B its self is gorgeous, with such pretty grounds. Barely a 5 minute drive from Alton Towers. Thanks again! :)
Rhona Thanks for your kind comments. We're glad you found our charging station so useful and enjoyed your brekkie. We look forward to seeing you again soon :-) Phil and Helen

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect getaway!
Such a beautiful place to stay! The staff couldnt have been more helpful, friendly and welcoming. The Laurel is surrounded by amazing views making it the perfecf getaway. We will certainly be returning asap!
Hi Katie. Thanks for your review. It's great to know you enjoyed your stay and our amazing location :-) Phil and Helen

10/10 Excellent

claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning BnB inside and stunning scenery outside
Beautiful location, gorgeous BnB. Stayed at the Laurels for 2 nights to visit Alton Towers. less than10 mins drive away. chose the 4 poster bed. We are a couple in our 30s looking for thrills of the rides but romantic getaway. Which it all exceeded. Very comfortable bed with amazing ensuite, and gorgeous scenery over looking the hills and village. Breakfast was a very tasty full english. Ideal for romantic getaways. But also familys. Very clean and tidy and decorated and designed beautifuly. Lots of parking. A 2 min walk to the local pub, very friendly villagers there. Or less than a 5 min drive to other pubs shops. 100% We recomend the Laurels, and we will be back. We give this a 5*****
Claire Thank you so much for your lovely review :-) It's so good to hear that you enjoyed our B&B, Helen's breakfast and our beautiful valley. We look forward to seeing you again :-) Phil and Helen

10/10 Excellent

Nnewts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Fantastic will go back

10/10 Excellent

Bas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully maintained house with spacious rooms. Very friendly owner with needed facilities.
Stayed 2 nights in Apr 2023

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hervorragende Unterkunft mit bester Lage. Für Wanderer und Radfahrer super geeignet und es gibt viel zu erkunden. Für Adrenalin-Fans zudem bestens geeignet, da Alton Towers nur wenige Minuten entfernt ist. Das B&B ist sehr sauber und mit britischen Charme eingerichtet. Das Bett ist gemütlich und das Zimmer sehr gut ausgestattet. Der Service ist außergewöhnlich gut. Jederzeit höflich und freundlich. Das Frühstück ist ein Traum. Von frischen Himbeeren bis Blackpudding alles vorhanden.
Stayed 2 nights in May 2022