Ratings based on 95 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Kent

Good hotel, spectacular location

Posted 15-Apr-2015
The setting for this hotel was fantastic and views over the loch were stunning! More a resort than a hotel though with its lodges and general set up. So it was busy and despite us going for a girly spa break we couldn't get any appointments for treatments for our 4days there. The room was good but not replenished with toiletries during our stay. Room service for food was a bit tortuous ordering from a kitchen where limited English was spoken and there was limited knowledge of the menu. The food delivered didn't resemble the menu (prawn noodle salad with no salad - at all!!!). All in all the location made up for any irritations - and they were minor - this was a lovely hotel and such a beautiful place.
4 out of 5
Recommended
for Families
by A verified travellerfrom Scotland

Great Location with Great Service

Posted 07-Apr-2015
Pros: The service. Our small dog was allowed to stay
Cons: All of the waiters could be informed about ingredients/allergens beforehand, if taking orders. Also, bigger family rooms would be better.
Location: We cycled round Loch Ard with two children aged 9 and 13 years. The location of the watersports centre opposite the hotel will tempt us back.
This was the first time we had stayed here and planned to do a family cycle trip with two children aged 9 and 13. The quality of the service in the hotel made our one night trip much better than expected!
4 out of 5
Recommended
for Couples
by A verified traveller

Posted 09-Mar-2015
Pros: We enjoyed the spa and the grounds.
Cons: The carpet in the room could do with a good clean. It would be nice if the bins were emptied every day.
Location: No mobile signal which was great. Very quiet with great scenery.
Generally good. Great location. Nice spa. Big room. Staff at reception and in eating places excellent. Good wi-fi signal. It was expensive. We spent a lot of money there in 2 days. The food in the Bistro was probably nicest. Cleaning staff didn't the bin in the bathroom between the first day and the second day which was odd. They also didn't replace the shower gel we had used so we had to ask at reception to get some.
4 out of 5
Recommended
for Everyone
by A verified traveller

Lovely, relaxing stay with family

Posted 17-Feb-2015
Lovely hotel with great facilities and excellent staff. Room was very spacious, comfortable, clean and had a beautiful view over the grounds and to the loch. Bathroom could have been cleaner with grouting discoloured and couple of hairs on tiles but overall clean. Double sofa bed was narrow for teenage boys. Noticed on hotel's own website they class anyone over 12 an adult but not on Expedia booking form. Lovely toiletries and constant hot water which is a must on holiday.
5 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic hotel, relaxing atmosphere.

Posted 09-Feb-2015
Friendly and extremely helpful staff. Excellent food fantastic waway weekend break.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom carlisle

Wonderful hotel on the edge of loch ard

Posted 03-Feb-2015
Quiet peaceful weekend with opportunities to indulge yourself with all that the hotel offers the food was excellent and the service second to none
4 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic location. Attentive staff. Excellent spa

Posted 03-Feb-2015
Pros: it had a relaxed feel
Cons: room required upgrading.
Location: beautiful location.
treatments in the spa were brill, staff couldn't do enough. Restaurant staff were knowledgeable about food intolerances.
4 out of 5
Recommended
for Families
by Ianfrom Aberdeen

Good experience

Posted 20-Jan-2015 on Hotels.com
Good quality hotel in quiet location. We arrived the day after some heavy snow so everywhere was pretty quiet! However we were only looking for a quiet night with our 4 month old son en route to family so was great. Big room on ground floor with travel cot and bedding provided. Was very quiet in the room despite close proximity to main car park area. Ordered room service and good quality meal brought within 20 minutes. Would happily stay again.
5 out of 5
Recommended
for Couples
by A verified traveller

New Years Eve.

Posted 08-Jan-2015 on Hotels.com
Could not praise this hotel enough , stunning location , great staff , fantastic food. Perfect venue for Hogmany.
5 out of 5
Recommended
for Couples
by stephenfrom St Andrews

Great Stay

Posted 03-Jan-2015 on Hotels.com
Great stay, but the couldnt get any spa treatments, as were full up! Room we found some hairs and one toe nail. And the phone didnt work! Apart from that everything else was perfecy