Ratings based on 52 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Edinburgh

Weekend Break

Posted 13-Jul-2014
Nice hotel in peaceful and tranquil surrounds with stunning view of the gardens and long dromedary the terrace. If that's what you want, go no further.
4 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Great facilities in a pristine environment

Posted 08-Jul-2014
Pros: Services available
Cons: Checking out for early mornings
Location: About an hour's picturesque drive fro Stirling ...... Lots to do there!
Services were extensive and provided variety. Grounds were exquisite. Some confusion on leaving as breakfast did not start until 8 and there was no one able to check us out on the computer ...... Here's hoping my Visa bill will be okay .... I was unable to get a receipt ...... Also lost a child's blanket ....... Cleaning staff were somewhat disorganized. Spa was fabulous! And David in reception was most engaging.
4 out of 5
Recommended
for Everyone
by A verified traveller from DC

On the loch

Posted 01-Jul-2014
Hard to get to but excellent out of the way location. Very well maintained with good breakfast. We were given complimentary extra beds and late room service which was very thoughtful.
5 out of 5
Recommended
for Everyone
by Inga from Fife

Lovely quiet relaxing Hotel

Posted 26-Apr-2014
Pros: What I liked about this Hotel was the views,comfort,food and very helpful staff.
Cons: My husband says....cask ales!! I think just continue what you are doing as you do it very well.
Location: You need a car to get into the nearest towns and to sightsee.
A perfect Hotel where after touring around the Trossachs it was a joy to return to a comfortable bedroom en suite, and later enjoy a delicious meal in beautiful surroundings with wonderful views.
4 out of 5
by A verified traveller

Not worth hat we paid

Posted 08-Apr-2014
Pros: Lovely location
Staff were good, food excellent. Room OK but pillows too soft, your head sinks down in them and you are then enveloped. Bathroom (room 107) could do with some TLC. For example at least 10 of the floor tiles are cracked
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel for hiding away

Posted 27-Oct-2013
The staff and food were both excellent, out shining an experience we had a supposed 5 star hotel earlier in the year. We loved the location too, although less than an hour from Glasgow you felt hidden away. We would go back.
4 out of 5
Recommended
for Personal Event
by Courtneysalmon from Cheshire

Let down by Rafters Bar and Bistro

Posted 16-Oct-2013 on Hotels.com
We stayed here for 3 nights as part of a group attending a family wedding in the locality. The room was very pleasant and breakfast in the Garden Restaurant was very good. The staff in the hotel were friendly and helpful and the grounds were well maintained. However we all felt that Rafters Bar and Bistro (located in the leisure centre) was disappointing. The bar and dining area felt like a large open space, lacking in atmosphere, and the food was at best ordinary. All in all it is a pity that this area lets the rest of the hotel down.
4 out of 5
Recommended
for Everyone
by JC from perth west australia

Comfort in the country

Posted 30-Jul-2013
Pros: Classy and stylish main buidling,good staff,nice location.Excellent breakfast
Cons: The bistro-apart from the location and the heat problem,the food was very average.And why not have a couple of local beers on tap at the bar?
Location: It's the Trossachs-if you're into outdoor pursuits this is the area.Lochs,forests and mountains all around.
Big country hotel in a nice position,partially overlooking a Loch and framed by mountains.Several large"Lodges"in addition to the main hotel itself,but although it was full it never felt crowded.I got one of the renovated rooms in the main building,with a massive bathroom(as big as some bedrooms in Scotland!).There's a classy-and expensive-restaurant,and a very disappointing"bistro" with a bar,stuck over the sauna,and consequently unpleasantly hot.They also keep the blinds closed all the time....because it overlooks the indoor pool-so why even bother having windows?Needs to be re-located pronto. Situated a few miles from the nearest town in a lovely area.Pleasant gardens,spa and well-being facilities.Good for a night or two maximum.
4 out of 5
Recommended
for Families
by Mr C from Aberdeen

Great Location

Posted 13-Jul-2013 on Hotels.com
The location of the hotel is great, i took my son for a 2 night stay, the only things that let the stay down a bit were the cleanliness of the room, the tea tray cups were dirty from the previous occupants and the wardrobe was full of dust which covered our clothes, there are building works ongoing and our room was directly outside where they were working and the works started before 8am, also we were there at the time we had some sun and the heat in the room became uncomfortable at night and the windows have a security lock on them so they only opened slightly.
2 out of 5
by A verified traveller

Tired hotel

Posted 13-Jul-2013
Very very tired hotel. Exhausted carpets. Shabby