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Reviews of Fairfield Inn & Suites by Marriott St Petersburg Clearwater

2.5 out of 5
Fairfield Inn & Suites by Marriott St Petersburg Clearwater
3211 Executive Dr, Clearwater, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 371 out of 790 reviews" "
Rating 8 - Good. 274 out of 790 reviews" "
Rating 6 - Okay. 88 out of 790 reviews" "
Rating 4 - Poor. 31 out of 790 reviews" "
Rating 2 - Terrible. 26 out of 790 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Edward

Liked: Cleanliness, staff & service
Close to airport
Stayed 1 night in Apr 2024

8/10 Good

melissa

Travelled with partner
Liked: Staff & service
The property is dated but very clean and comfortable.
Stayed 3 nights in Apr 2024

10/10 Excellent

CHANTE L

Liked: Staff & service
I was most certain that I booked a double bed only to find out otherwise which was not a high moment. It was giving a little bamboozled but the staff throughout the shifts of the d a y were all accommodating and courteous
Stayed 1 night in Apr 2024

6/10 Okay

Theodore

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Older hotel. No frills. No USB ports in room. A little run down. Breakfast was minimal and lacked healthy choices. Terrible coffee
Stayed 1 night in Apr 2024

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, everything was great! The parking area definitely needs more lighting.
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a great property. Great staff, very clean. Also, within 30 minutes of the major places in Tampa/St. Pete. Would stay again.
Stayed 3 nights in Jan 2024
Response from Jeremy on 4 Feb 2024
Dear loyal guest,Thank you for your feedback as it is always appreciated! Thank you for the kind words about our staff and hotel. We hope to see you again soon when your travels bring you back to the area!

8/10 Good

Kenneth

Liked: Staff & service, property conditions & facilities
I was by myself with a 10 month old baby with a large suitcase and stroller. The staff were very helpful in helping me get my things into the motel, which I appreciate very very much under the circumstances.Yay
Stayed 1 night in Jan 2024
Response from Jeremy on 29 Jan 2024
Dear loyal guest,I'm glad to see our guest service was exceptional and that you had a great stay. We hope to see you again when your back in the area!

10/10 Excellent

Stacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice . Yes the hotel is a bit dated. Room was clean and comfortable. We did not live in the room but we spent a week there. Price was right. 13 miles to Clearwater Beach. All dinner options with in 11 miles . Jo who worked the front desk was awesome. Breakfast was decent. Coffee and evening snacks available for guests. Will stay here again. Price was good . Only complaint was bed did squeak a bit.
Stayed 5 nights in Jan 2024
Response from Jeremy on 21 Jan 2024
Dear loyal guest,Thank you for your feedback as it is always appreciated. We are so happy to hear that you enjoyed your stay with us. We look forward to welcoming you again when your travels bring you back to the area!

6/10 Okay

Arlete

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Jeremy on 21 Jan 2024
Dear valued guest,We appreciate your feedback as it is always appreciated. I hope you give us another chance when your travels bring you back to the area.

6/10 Okay

Verified traveller

Liked: Cleanliness
Correct
I little limited breakfast
Stayed 1 night in Jan 2024
Response from Jeremy on 12 Jan 2024
Dear loyal guest,Thank you for your feedback as it always appreciated. I'm sorry that our breakfast seemed limited. I hope that when your travels bring you back to the area you choose to stay with us!

6/10 Okay

joiris

Liked: Cleanliness
Response from Jeremy on 13 Jan 2024
Dear loyal guest,Thank you for your feedback as it is always appreciated. We hope you enjoyed your stay and we look forward to seeing you again when your travels bring you back to the area!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Jeremy on 21 Jan 2024
Dear valued guest,Thank you for your feedback as it is always appreciated. I hope we see you again when your travels bring you back to the area.

6/10 Okay

Catherine

Travelled with partner
Liked: Cleanliness, staff & service
It is convenient to visit family members as I had lived in the area, we only stayed for one night and the room rate was reasonable. I remember when this was a new hotel it is dated now ready for some renovations. It was clean we did not have any interactions with staff only the front desk person who was very nice and friendly. If you looking for a few night stay with the basics I would say this could be the place.
Stayed 1 night in Dec 2023
Response from Jeremy on 12 Jan 2024
Dear loyal guest,Thank you for your feedback as it is always appreciated. We hope we see you again when your travels bring you back to the area!

2/10 Terrible

John

Stayed 1 night in Dec 2023
Response from Jeremy on 1 Jan 2024
Dear loyal guest,I apologize we fell short of expectations during your stay. I hope the next time you are in the area; you choose to stay with us, so we make it right.

8/10 Good

Ying

Stayed 1 night in Dec 2023
Response from Jeremy on 21 Jan 2024
Dear valued guest,We appreciate your feedback as it is always appreciated. I hope we see you again when your travels bring you back to the area.

4/10 Poor

Amanda

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The property was dirty clearly had water damage to the furniture and the smoke alarm was hanging from the ceiling.
Stayed 2 nights in Nov 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient.
Stayed 7 nights in Nov 2023

8/10 Good

Leslie

Stayed 1 night in Nov 2023
Response from Jeremy on 21 Jan 2024
Dear valued guest,We appreciate your feedback as it is always appreciated. I hope we see you again when your travels bring you back to the area.

10/10 Excellent

Michael

Liked: Property conditions & facilities
Great place to stay
Stayed 2 nights in Nov 2023
Response from Jeremy on 14 Nov 2023
Dear loyal guest,Thank you so much for your feedback! We're very happy to see you had a great stay with us! We hope to have you back whenever your travels bring you back to the area.-Jeremy, Front Desk Supervisor

4/10 Poor

Paul

Liked: Cleanliness
Disliked: Staff & service
We asked for a wakeup call for 5:00am and the phone wrang at 10:40pm and again at 11:00pm. Continued loud noise from above unit till early morning (sounded like furniture being moved). No airport shuttle & breakfast too late for early flights.
Stayed 1 night in Nov 2023

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
July Trip Clearwater
Friendly people, easy parking, clean and great breakfast
Stayed 2 nights in Jul 2023

10/10 Excellent

Billy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing about my stay was the breakfast, I'm not real sure why it was so different than other times I had eggs but they tasted funny in my opinion. For the price of my stay everything was perfect.
Stayed 4 nights in Oct 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Basic and fine
It was fine. The AC was leaking so the floor was wet which made me feel like the room was moldy. But it is a room and that's it - nothing fancy, nothing else wrong. It is what it is.
Stayed 1 night in Sep 2023

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Very satisfied.
Stayed 2 nights in Sep 2023

10/10 Excellent

Andrew

Stayed 1 night in Sep 2023

2/10 Terrible

Patrick

Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Free breakfast had a lot of options for everyone.
Stayed 1 night in Aug 2023

4/10 Poor

CARMEN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smelly room
The room smelled bad and the bathroom was not cleaned properly. I was very disappointed this hotel is related to Marriott. I’m not sure why is so highly rated.
Stayed 1 night in Aug 2023
Response from Jeremy on 11 Aug 2023
I'm sorry to hear we fell short of our standards during your stay. We hope you give us another chance when you're in the area!

10/10 Excellent

Charles, Grawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean.
Stayed 1 night in Aug 2023
Response from Jeremy on 11 Aug 2023
On behalf of the entire hotel I would like to thank you for your feedback! We hope to see you again soon.

10/10 Excellent

Isaac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean rooms! Friendly and attentive employees! Great continental breakfast.
Stayed 5 nights in Jul 2023
Response from Jeremy Front Desk Supervisor on 30 Jul 2023
Thank you so much for your feedback! It was a pleasure having you and we look forward to when you're back in the area!

8/10 Good

Beverly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Romildo

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything about this place, people, food,
Stayed 1 night in Jul 2023
Response from Jeremy on 23 Jul 2023
Hi Romildo! I'm glad you had a great stay with us and we look forward to seeing you again!!

10/10 Excellent

Derionne

Liked: Cleanliness, staff & service, property conditions & facilities
This place was nice. The location wasn’t very convenient, as I was mainly traveling back and forth to a different area of Clearwater. But overall the stay was nice. Hotel was clean. Pool was awesome. I would definitely stay here again.
Stayed 3 nights in Jun 2023
Response from Jeremy on 23 Jul 2023
Hello Derionne! Thank you choosing to stay with us! We are thrilled you had a great stay, and we are definitely looking forward to seeing you again when you're in the area!

10/10 Excellent

Zorica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk lady,so kind
Stayed 1 night in Jun 2023
Response from Jeremy on 23 Jul 2023
Hi Zorica! We're so happy we could provide great customer service during your stay with us! We look forward to seeing you again when your travels bring you back to the area!

8/10 Good

Michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfortable, room was clean. Pool was nice. Breakfast was a typical breakfast: fruit, bagels, toast, cereal, yogurt, waffle maker, oatmeal with toppings. It was a good breakfast option and they have long hours (7am-10am). Checkout isn't until noon so that's also nice.
Stayed 2 nights in Jun 2023
Response from Jeremy on 23 Jul 2023
Hi Michael! Thank you for staying with us, we are really happy you enjoyed your stay and look forward to seeing you again!

8/10 Good

Lizette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Jeremy on 23 Jul 2023
Hi Lizette! Thank you for choosing to stay with us, our whole team is thrilled you had a good stay! We are looking forward to seeing you again when your travels bring you back to the area!

10/10 Excellent

regina

Stayed 1 night in May 2023

6/10 Okay

Jerica

Travelled with partner
Liked: Cleanliness
Staff has no uniform or name tags to identify they work at property
Stayed 2 nights in May 2023
Response from C on 25 May 2023
We thank you for the feedback. Information has been sent to the front desk

10/10 Excellent

Sirtanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time
I had a fast check in everyone was great and very understanding
Stayed 3 nights in May 2023
Response from C on 25 May 2023
We thank you for staying with us.

2/10 Terrible

Eileen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom needs to be updated. And the carpet smells!
Stayed 2 nights in Apr 2023
Response from c on 25 May 2023
I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. The room update has been shared with our housekeeping leaders and owners and Marriott to ensure that we work on improving.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely,Task Force-Assistant General MgrManager

8/10 Good

LAURA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from C on 25 May 2023
Thank you for staying with us.

6/10 Okay

Stephanie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The staff members are extremely nice and helpful. The lobby and breakfast areas are clean. Our room was not. There was mold/mildew in the shower. The tv console had water damage on the bottom half and had mold. The staff are gems. Other than that I’d pass.
Stayed 2 nights in Apr 2023
Response from c on 25 May 2023
We thank you for staying with us, the message will be sent to the staff. The issues mentioned have been addressed to maintenance.

8/10 Good

Ramses, PLANTATION

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative thing about my room was the AC; it was making a loud noise. Room 101
Stayed 4 nights in Apr 2023
Response from C on 25 May 2023
Thank you for staying with us. The information was passed to our crew and have resolved it. Thank you

8/10 Good

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall - good place to stay. Satisfied. Improvements could be continental breakfast choices and replacing the TVs as ours didn’t work well and remote had a lot of lag time.
Stayed 1 night in Apr 2023
Response from C on 25 May 2023
Thank you for staying with us. The issues with the stay have been passed to our Owners and maintenance and breakfast attendants.

6/10 Okay

Brittany

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Night shift manager was amazing and friendly. Room was dirty, and didn’t have soap, shampoo, etc.
Stayed 1 night in Mar 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

8/10 Good

Maury

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Fan in bathroom had bearing out and made an awful noise and it came on automatically with light.
Stayed 1 night in Feb 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

4/10 Poor

Loukas

Travelled with family
Disliked: Staff & service, amenities
Average
Stayed 1 night in Jan 2023

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very convenient!