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Reviews of Hilton St. Louis Frontenac

4 out of 5
Hilton St. Louis Frontenac
1335 S Lindbergh Blvd, Frontenac, MO

Reviews

8.6

Excellent

Rating 10 - Excellent. 592 out of 1000 reviews" "
Rating 8 - Good. 223 out of 1000 reviews" "
Rating 6 - Okay. 101 out of 1000 reviews" "
Rating 4 - Poor. 58 out of 1000 reviews" "
Rating 2 - Terrible. 26 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Skyler

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful property
Stayed 3 nights in May 2024

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Jolene

The location is excellent. I felt safe. The mattresses on the beds the past two times I have stayed could have been more comfortable. I had a king size bed. My room was in the old part, and there was a fan noise the whole time.
Stayed 1 night in May 2024

2/10 Terrible

Monica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cancelled this reservation and still got billed for it. Not happy
Stayed 4 nights in Apr 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding
Stayed 2 nights in Apr 2024

6/10 Okay

Gregg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was enjoyable. Nice property with several dining options, however we did not eat from either of the restaurants. The only issue was the first night we were there our car was broken into, drivers side window smashed. Parked in the parking garage that does say park at your own risk. I should have taken that warning. Had to drive around the whole weekend with no drivers side window, in April, with some cold days and rain. Not necessarily the properties fault, but would definitely think twice before staying there again. Not sure if the break in is a common occurrence or not.
Stayed 4 nights in Apr 2024

6/10 Okay

Randy

Travelled with partner
Disliked: Amenities
1st arrived and checked into my room, they put me in a corner room very far down the hallway that was a very small room. I asked to move to another room. They accommodate my request switching from 1 king to double queen beds. Once inside the room, no refrigerator, i was on the 2nd floor, ice machine was on the 1st floor. Next 2 days the machine was broken, i had to go to another building to get ice. Hotel looked old and ran down. They def need to updgrade everything esp for the proce i paid.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for quick excursions to downtown St. Louis.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very friendly and space central to shopping and restaurants
Stayed 1 night in Mar 2024

4/10 Poor

Zoe

Travelled with family
Disliked: Property conditions & facilities
This hotel is in need of a major renovation Every aspect of the hotel is old and outdated The buffet brunch was awful. The only nice thing in my room was the bed. The shower was pathetic. Cold water for at least 5 min. Everything was rusty. Carpet in hallways was thread bare. Expensive for the state of the hotel. I’m surprised Hilton wouldn’t have improved it they took it over.
Stayed 3 nights in Mar 2024

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the Hotel room
Stayed 2 nights in Mar 2024

8/10 Good

John, Aledo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and quiet.
Stayed 1 night in Mar 2024

10/10 Excellent

Rodney

Stayed 1 night in Mar 2024

10/10 Excellent

robin

Travelled with group
It was nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and close to my destinations.
Stayed 1 night in Feb 2024

4/10 Poor

Jody

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

KELLIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and area. Only negative was the rooms did not have refrigerators.
Stayed 4 nights in Feb 2024

8/10 Good

Kelli

Liked: Cleanliness, property conditions & facilities, room comfort
Almost as nice, but definitely not Chicago hilton
Check in was great, quick and explained just about everything at that time. Spent 3 nights, said houskeeping will be there everyday, which they were. I asked front desk prior to housekeepings 1st visit if I can get extra creamer for the morning. They said they would let housekeeping know. Never recieved extra creamer, lids for coffee cups or 2 bottles of water as was told by concierge when checking in. Providence food was really good our first night there, second night we ordered room service and one dinner had no fries as ordered and the french dip beef was WAY OVERCOOKED, not a pleasant sandwich. It was more than 20 hrs before anyone picked up tray left in hall. They said theres a TV guide on the menu of the TV but no information of what was on any channels. Also, I think if you're staying a few days they could put a small fridge in the room and possibly microwave in the room or somewhere centrally located to use. Friday morning looking for coffee, I asked a waitress and she did get me a cup of coffee. I asked if I could go in the dining room to get cream and sugar, she said "No, its closed but you didn't ask me for any otherwise I would have grabbed it. She never asked if I needed any, I thought she would have directed me somewhere for coffee, before I could ask she walked in the back and brought me luke warm coffee. Epic failure... also the paeking lot should have designated areas for those staying and different areas for those there for the Murder Mystery dinner.
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
It was a nice hotel. It was clean and all the staff was friendly. Parking is pretty difficult to find. But other than that, it is a good place to stay.
Stayed 1 night in Feb 2024

10/10 Excellent

William, Staunton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property on Lindbergh has Plaza Frontenac across the street, easy drives to STL, Forest Park, etc. I always stay here when I'm in Saint Louis
Stayed 4 nights in Feb 2024

10/10 Excellent

Cynthia

Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The staff was very helpful. We stayed to be close to a hospital where a relative had surgery.
Stayed 2 nights in Feb 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Alyce

Stayed 1 night in Jan 2024

10/10 Excellent

AJIBOLA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s always been pleasant and h
Stayed 1 night in Jan 2024

10/10 Excellent

Maryanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

john, Saint Louis

Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 4 nights in Jan 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accomodating for accessibility needs. Thank you!
Stayed 2 nights in Dec 2023

8/10 Good

robert

Stayed 2 nights in Dec 2023

8/10 Good

Lynn, Los Alamitos

Stayed 7 nights in Dec 2023

10/10 Excellent

Rachel

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an older property, that has been completely renovated. It’s walking distance to upscale shopping. Great staff. Clean rooms. Centrally located to many St Louis attractions.
Stayed 3 nights in Dec 2023

10/10 Excellent

AJIBOLA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton Frontenac- Always a pleasant Experience
My short stay was amazing and had always been amazing staying at this hotel
Stayed 1 night in Dec 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities
Centrally located, food available on site, airport shuttle, and free transportation within five miles.
Stayed 5 nights in Dec 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

DEBORAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. The staff were so friendly & helpful and the facility was lovely. Highly recommended it!
Stayed 3 nights in Nov 2023

8/10 Good

cristina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

AJIBOLA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homely stay at Frontenac Hilton
Very relaxing stay
Stayed 1 night in Nov 2023

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel!
Beautiful hotel! Delicious room service breakfast and the front desk personnel were all so helpful and accommodating. Perfect location for us also.
Stayed 2 nights in Nov 2023

4/10 Poor

JOHN

Disliked: Property conditions & facilities
Good location but tired facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Lorenzzo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and helpful staff!
Stayed 1 night in Nov 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great dining options, and exceptional staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Jackie Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice,clean,friendly
Stayed one night it was nice ,clean and had a friendly staff. There food was good in the bar as well.
Stayed 1 night in Nov 2023

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Smelled amazing
Stayed 3 nights in Nov 2023

10/10 Excellent

Miguel A.

Stayed 1 night in Nov 2023