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Reviews of Days Inn by Wyndham Springfield

2 out of 5
Days Inn by Wyndham Springfield
5970 S 6th Street Rd, I-55 at Exit 90 Toronto Rd, Springfield, IL

Reviews

6.6
Rating 10 - Excellent. 107 out of 665 reviews" "
Rating 8 - Good. 211 out of 665 reviews" "
Rating 6 - Okay. 162 out of 665 reviews" "
Rating 4 - Poor. 94 out of 665 reviews" "
Rating 2 - Terrible. 91 out of 665 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Adrian L.

Liked: Cleanliness, staff & service, property conditions & facilities
Truly enjoyed the peace and quiet
Stayed 2 nights in May 2024

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Low key
Stayed 1 night in Apr 2024

10/10 Excellent

Malcolm

Stayed 1 night in Apr 2024

10/10 Excellent

Kurt, Lindenhurst

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GM on 14 Apr 2024
Thank you for your feedback. We really appreciate it.

8/10 Good

Katerina

Liked: Staff & service
Disliked: Cleanliness, amenities
Needs a lot of updstes and was told I'm not allowed to book through third party websites due to them losing money from it, desk pay only... Really sketch, if you're loosing money from it don't pay to advertise on third party sites.. Simple.
Stayed 1 night in Apr 2024
Response from GM on 12 Apr 2024
Good morning, We are very sorry for you had a bad experience with us. We will update the informations with our staff. Thank you for choosing Days Inn by Wyndham.

6/10 Okay

Katerina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Same
Stayed 1 night in Apr 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Amy

Stayed 1 night in Mar 2024

2/10 Terrible

Shawn, Grand Rapids

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was charged for the room by Days Inn after i booked and paid with Expedia. Had to go through the hassle of disputing it with my credit card. It was dirty smelly and the breakfast was a joke. Never again Day inn
Stayed 1 night in Mar 2024
Response from Nalini Patel. on 19 Mar 2024
We are very sorry for bad experience with Days Inn By Wyndham. Expedia ‘s card was declined that is reason incidental card took place. But we did put money back on personal credit card. Just for your information. Thank you staying with us. I hope we will see you again in the future.

10/10 Excellent

Joseph

Great
Stayed 1 night in Mar 2024

2/10 Terrible

Jenna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Constant noise outside and above the room past 3am. Room wasn’t very clean with stained bedding and pillowcases.
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night front desk attendant was extremely nice and helpful.
Stayed 1 night in Mar 2024
Response from Front desk on 19 Mar 2024
Thank you for sharing your experience with us. We are very happy to serve you in the future.

6/10 Okay

Beth

Travelled with family
Overall motel was okay. Room was clean and was able to have an early checkin which was nice. Areas were outdated but staff was friendly. Breakfast area a littl run down but we didnt eat there. Pool liked nice and refreshening but we didnt swim. No fee was asked for deposit. Overall a quiet place to sleep for the night
Stayed 1 night in Mar 2024

6/10 Okay

Dejavu

Stayed 2 nights in Feb 2024

8/10 Good

Leanne

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Quiet and clean.
Stayed 2 nights in Feb 2024
Response from Front Desk on 19 Mar 2024
Thank you very much For your feedback. We really appreciate it.

2/10 Terrible

Sydney

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Went there multiple times got turned away because I was under 21 but was turning 21 that weekend and got left high and dry. Pool is green and cloudy
Stayed 2 nights in Nov 2023

4/10 Poor

Robert

Travelled with partner
Disliked: Property conditions & facilities
As soon as we walked in, one could smell weed. Floors in room needed a good shampooing and cleaning. Bed was super firm and didn’t get much sleep.
Stayed 1 night in Nov 2023

6/10 Okay

Amy

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Too expensive for the same amenities of higher starred properties close by
Stayed 1 night in Nov 2023

2/10 Terrible

Brittany

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cleanliness of the room was terrible. The first room was so dirty we asked to switch rooms. The white sheets had black stuff on them, very dusty and dirty.
Stayed 1 night in Nov 2023

6/10 Okay

S Ken

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Comfortable but looks old and worn.
Room was comfortable and clean but had a slight odor of old hotels and the there were many places where minor maintenance would have improved the look of the place. I got what I paid for so no complaints though the place looked old but could be made to sparkle. Bottom line: clean, comfortable, and an acceptable breakfast so a fair value for the price.
Stayed 1 night in Sep 2023

8/10 Good

leslie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

kim

Travelled with family, Travelled with pets, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was irritating as the clerk was slow, had to be told over and over the information. Even after showing the information on the phone. Rooms were not clean, dampness, musty smells, . Continental Breakfast lacked choices, and amount of food. Front desk clerk rudeness to my son in law. Will never stay here again and will not recommend
Stayed 1 night in Aug 2023
Response from Nancy on 27 Aug 2023
Good Morning,Thank you for choosing Days Inn by Wyndham. We are very sorry for your inconvenience . When we are busy we like to make sure All information's are correctly enter in a system. Thank you again staying with us and we like to help you for your future stay.

6/10 Okay

Crystal

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
No major issues but wont return
Pool was murky and extremely salty, room had a musty smell, shower water pressure was way too high and hurt, building overall was very out dated. However the bed was comfortable and i slept well. Staff was friendly it was worth the price but i will not return.
Stayed 1 night in Aug 2023

6/10 Okay

Joyce

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Judy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a swimming pool.
Stayed 2 nights in Aug 2023

8/10 Good

Amanda

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms in disrepair pool not properly mantained and to expensive for the quality
Stayed 1 night in Aug 2023

4/10 Poor

Clotretta

Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The carpet was disgusting. Needs to be cleaned. The tub was dirty. Had to shower in my slides. For the price the hotel was not worth it. I give 2 stars and thats only because the staff was nice.

6/10 Okay

Tieghlor

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was nice because it was right off the highway but the hallways smelled of food bathrooms weren’t clean there was a ring around the tub in every room we had hallways were loud from guess that stay there as there permanent home cost was high for the location. No towels in the pool area.

10/10 Excellent

Andrew

Stayed 1 night in Aug 2023

8/10 Good

Dom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cool
Stayed 1 night in May 2023

6/10 Okay

Carolina

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The room had a moisture problem. Linens felt wet and the room smelled moldy.
Stayed 1 night in Jul 2023

8/10 Good

Erica

Stayed 3 nights in Jul 2023

2/10 Terrible

Haley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Alma

Stayed 1 night in Jun 2023

6/10 Okay

Patti

Stayed 1 night in Jun 2023

4/10 Poor

Kent

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
For low price you get what you pay for Limited breakfast no eggs or meat
Stayed 1 night in Jun 2023

10/10 Excellent

Laura, Grand Prairie

Liked: Staff & service
Stayed 1 night in Jun 2023

8/10 Good

Sabino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Heather

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We ended up here due to overbooking at our hotel a few miles north. This was ok, cheaper with a reason. Our room was non smoking but smelled of past smokers. Was a bit noisy from other people. Comfy bed though and we got sleep. Breakfast was a bit scant.
Stayed 1 night in Jun 2023

4/10 Poor

Jasmin

Travelled with family and small children
Disliked: Property conditions & facilities
The room was dirty. The tv didn't work. The pull out couch was broke. Just a mess and loud. Never again.
Stayed 1 night in May 2023

4/10 Poor

Daniel

Business traveller
Disliked: Cleanliness
Carpet smelled like pet pee. Shower had lots of water running out of bathtub faucet as well as the shower head. Breakfast options unappealing. But bed was comfortable, room dark and quiet.
Stayed 1 night in Apr 2023

8/10 Good

Teresa

Liked: Staff & service
Bathroom has water standing and shower had a different flow.
Stayed 1 night in Apr 2023

10/10 Excellent

Rachael

Stayed 2 nights in Apr 2023

2/10 Terrible

Kimberly

Disliked: Amenities, property conditions & facilities

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Trisha

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2023

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again.
We have stayed at this hotel before and did not have any issues. This time it was horrible. We were given a room on the 2nd floor and told to come in the back door to get to our room. The back door does not lock, is littered with cigarette butts and had a mattress laying up against the building. Our room was filthy, stuff on the floor, dried stuff on the walls and something white all over the doors. The whole 2nd floor smelled of pot. A dresser drawer was broke and would not stay shut. We went to bed and the pillows are square throw pillows shoved into a pillow case. The mattress was the equivalent of sleeping on a concrete block My husband and I were up and down all night because of the noise in the hall and the uncomfortable mattress. I finally fell asleep after 4am. Then I was woke up at 8am with a bug crawling on me. That was it. I jumped in the shower to get anything else off of me and there were more bugs on the shower curtain. I took pictures of them, got dressed and left the room immediately. I went straight to the front desk and told the woman, showed her the pictures and her only concern was for me to go back to the room to show her where the bed bugs were at so she could treat the room for the next guest. I refused to step back in the room & it is not my responsibility to help her with her bed bug problem. Especially, considering there was a mattress laying outside I’m sure she already knows they have bugs. I have tried uploading pics but they are blurry.
Stayed 1 night in Mar 2023

8/10 Good

Shante

Travelled with family
Liked: Room comfort
A pleasant surprise
I was pleased with my stay overall. My room was fairly clean. The only thing was the pull out couch had a stain on the bed and I had to go get linen for it. I am very sensitive to odors and smells. Many hotels have a musty stench, but this one did not! I was very grateful for this! Indoor pool was a welcomed surprise. It was clean, warm, and only available to guests. My only recommendations are to have linens for the pull out couch in the rooms that have this amenity, towels readily available for guests utilizing the pool and a bit of privacy to the pool area. The pool is right by the front desk and there were no blinds, curtains, tint, or anything to stop people from seeing in. I also felt it was strange to have to add a card for their file after paying online. I felt like I was compromising my financial security twice. I paid through PayPal because I like to limit the chances of my information being hacked. Having to add a card to their system seemed redundant. They should be connected to the system that was used to reserve and pay for the room. All in all, I recommend this hotel and will stay there again if or when I come to town.
Stayed 1 night in Jan 2023

4/10 Poor

Steven

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and loud thought the night hours
Stayed 1 night in Jan 2023