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Reviews of Hampton Inn Spring Hill

2.5 out of 5
Hampton Inn Spring Hill
1344 Commercial Way, Spring Hill, FL

Reviews

8.2

Very good

Rating 10 - Excellent. 335 out of 723 reviews" "
Rating 8 - Good. 223 out of 723 reviews" "
Rating 6 - Okay. 93 out of 723 reviews" "
Rating 4 - Poor. 34 out of 723 reviews" "
Rating 2 - Terrible. 38 out of 723 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Johanna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2024
Response from gp on 17 May 2024
Thank you for your business and for posting your review online. It is our goal to provide our guests with clean comfortable rooms with great customer service. We are glad that you enjoyed your stay, and we hope you will come back.

6/10 Okay

Stacie, North Ft.Myers

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The place was ok stayed on 3rd floor stinky carpet smelt like dog pee had to spray our room with fabreeze wich helped , the hallway had very stinky carpet .. The staff was great the breakfast was really good. There was a police presence day of check out not sure why but I never felt unsafe for our stay.
Stayed 2 nights in Apr 2024
Response from gp on 2 May 2024
Thank you for your review. We do all we can to create a great experience for each of our guests; actively looking for ways to offer enhanced services for comfort and convenience. I appreciate your review as it provides valuable feedback. Our goal is to make each guests stay as safe and pleasant as we could.

10/10 Excellent

linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay beds are comphy
Stayed 1 night in Apr 2024
Response from gp on 25 Apr 2024
Thank you for your business and for posting your review. We are so glad that you enjoyed your stay with us, especially the bed. Hope you will visit us again when in the area.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from gp on 22 Apr 2024
Thank you so much for your business and for taking your time to post your review online. We are so glad that you had a fantastic stay at the hotel.Hope to see you again when in the area.

8/10 Good

Autumn

Stayed 1 night in Apr 2024
Response from gp on 6 May 2024
Thank you for your review. We do all we can to create a great experience for each of our guests; actively looking for ways to offer enhanced services for comfort and convenience. I appreciate your review as it provides valuable feedback. Our goal is to make each guests stay as safe and pleasant as we could.The next time you are in the area, please consider staying with us at again.

10/10 Excellent

Felix

Had a blast
Stayed 2 nights in Mar 2024
Response from gp on 10 Apr 2024
Thank you for your business and for taking the time to post your review. We are so glad that you enjoyed your stay with us and had an awesome time.Hope to see you again when in the area.

10/10 Excellent

THOMAS, Northport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options could have been better but other than that it was an excellent stay.
Stayed 1 night in Mar 2024
Response from gp on 8 Apr 2024
Thank you for the business and for the review. We are so glad that you enjoyed your stay with us. It is our goal to make our guests stay a home away from home experience.Hope to see you again when in the area.

4/10 Poor

David

Travelled with family
Disliked: Property conditions & facilities
First Hampton unlike Hilton would not or could not enter my Hilton Honors number for my stay. Second upon entering our room 228, was a strong lemon smell which we went nose blind to after a while. There was this lingering Oder like a musty place with dead bugs that permeated the room especially when the room ac was running. Would not recommend
Stayed 1 night in Mar 2024
Response from gp on 25 Mar 2024
Thank you for taking the time to post your feedback. Please accept our sincere apology for your experience. We want you to know that the comments we receive from our guests are taken very seriously and your suggestions will help us to improve the services at our hotel.

6/10 Okay

Debra

Travelled with pets, Travelled with group
Liked: Property conditions & facilities
Very loud , dog barking excessively. People yelling in hallway.
Stayed 1 night in Mar 2024
Response from gp on 11 Mar 2024
Thank you for your review. We do all we can to create a great experience for each of our guests; actively looking for ways to offer enhanced services for comfort and convenience. I appreciate your review as it provides valuable feedback. Our goal is to make each guests stay as safe and pleasant as we could. Please never hesitate to reach out to our front desk during your stay so that the issues mentioned could be taken care of immediately. We apologize for the inconvenience.The next time you are in the area, please consider staying with us at again.

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2024
Response from gp on 8 Mar 2024
Thank you for review and for the business. We are so glad that you enjoyed your stay with us. Our goal is to provide our guests with clean rooms and customer service.Thank you and hope to see you again when in the area.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our recent stay in Florida. The staff and accomodations were great. The breakfast was very nice. The only comment would be to get sturdier plastic silverware? Location etc. was great. We will look again thank you.
Stayed 7 nights in Feb 2024
Response from gp on 8 Mar 2024
Thank you for review and for the business. We are so glad that you enjoyed your stay with us. Our goal is to provide our guests with clean rooms and customer service.Thank you and hope to see you again when in the area.

8/10 Good

Anisleydi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from gp on 5 Mar 2024
Thank you for your business and for posting your review online. We are glad that you enjoyed your stay with us. It is our goal to provide our guests with utmost customer service and comfortable stay.Hope to see you again when in the area.

6/10 Okay

Johnna

Travelled with family
Liked: Property conditions & facilities
Breakfast was great. Dining room was clean
Stayed 3 nights in Feb 2024
Response from gp on 26 Feb 2024
Thank you for taking time to post your feedback. Your comments help us to make improvements for our future guests and make their stay as comfortable as possible. Hope to see to see you again when in the area.

6/10 Okay

Joseph

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from gp on 26 Feb 2024
Thank you for your review. We do all we can to create a great experience for each of our guests; actively looking for ways to offer enhanced services for comfort and convenience. I appreciate your review as it provides valuable feedback. Our goal is to make each guests stay as safe and pleasant as we could.The next time you are in the area, please consider staying with us at again.

8/10 Good

Lori

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from gp on 26 Feb 2024
Thank you for your review. We do all we can to create a great experience for each of our guests; actively looking for ways to offer enhanced services for comfort and convenience. I appreciate your review as it provides valuable feedback. Our goal is to make each guests stay as safe and pleasant as we could.The next time you are in the area, please consider staying with us at again.

10/10 Excellent

Anne

Stayed 1 night in Feb 2024
Response from gp on 26 Feb 2024
Thank you for your review. We do all we can to create a great experience for each of our guests; actively looking for ways to offer enhanced services for comfort and convenience. I appreciate your review as it provides valuable feedback. Our goal is to make each guests stay as safe and pleasant as we could.The next time you are in the area, please consider staying with us at again.

10/10 Excellent

Windy, Edgewater

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping, restaurants and grocery store.
Stayed 2 nights in Feb 2024
Response from gp on 26 Feb 2024
Thank you for your review. We do all we can to create a great experience for each of our guests; actively looking for ways to offer enhanced services for comfort and convenience. I appreciate your review as it provides valuable feedback. Our goal is to make each guests stay as safe and pleasant as we could.The next time you are in the area, please consider staying with us at again.

2/10 Terrible

Jesus

Business traveller
Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from gp on 20 Feb 2024
Thank you for your review. We do all we can to create a great experience for each of our guests; actively looking for ways to offer enhanced services for comfort and convenience. I appreciate your review as it provides valuable feedback. Our goal is to make each guests stay as safe and pleasant as we could.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Great staff, clean rooms. Great breakfast!
Stayed 1 night in Feb 2024
Response from gp on 15 Feb 2024
Thank you for your business and for taking time to post your review. It is our goal to provide our guests with the best experience possible. Your comments help us make improvements for future guests.Hope to see you again when in the area.

10/10 Excellent

Vivian

Stayed 6 nights in Feb 2024
Response from gp on 25 Mar 2024
Thank you for your review. We do all we can to create a great experience for each of our guests; actively looking for ways to offer enhanced services for comfort and convenience. I appreciate your review as it provides valuable feedback. Our goal is to make each guests stay as safe and pleasant as we could. So glad that you had an awesome time with us.The next time you are in the area, please consider staying with us at again.

10/10 Excellent

Donald

Stayed 1 night in Feb 2024
Response from gp on 12 Feb 2024
Thank you for responding to our survey and taking time to post your comments on Trip Advisory. We appreciate your business and feedback. This helps us to make improvements and to make each guests stay as comfortable and satisfactory as possible. We are glad that your overall stay was very satisfactory.Look forward to have you as our guest again.

6/10 Okay

Shahram

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The receptionist was not quite polite
Stayed 1 night in Feb 2024
Response from gp on 12 Feb 2024
Thank you for taking the time to post your feedback. Please accept our sincere apology for your experience. We want you to know that the comments we receive from our guests are taken very seriously and your suggestions will help us to improve the services at our hotel.

6/10 Okay

Kevin

Stayed 2 nights in Feb 2024
Response from gp on 25 Mar 2024
Thank you for your review. We do all we can to create a great experience for each of our guests; actively looking for ways to offer enhanced services for comfort and convenience. I appreciate your review as it provides valuable feedback. Our goal is to make each guests stay as safe and pleasant as we could.The next time you are in the area, please consider staying with us at again.

10/10 Excellent

Shawn

Stayed 1 night in Feb 2024
Response from gp on 25 Mar 2024
Thank you for your review. We do all we can to create a great experience for each of our guests; actively looking for ways to offer enhanced services for comfort and convenience. I appreciate your review as it provides valuable feedback. Our goal is to make each guests stay as safe and pleasant as we could. Glad that you enjoyed your stay with us.The next time you are in the area, please consider staying with us at again.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
I felt that the breakfast was not up to the usual standards for a Hampton Inn. The food was fine, it was just that the selection was meager.
Stayed 1 night in Jan 2024
Response from gp on 6 Feb 2024
Thank you for posting your comments on Expedia. We are always looking for ways to improve our guest satisfaction and open to ideas as long as it meets our Hampton Brand standards. Glad that the rest of your stay was pleasant.

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would just like a bigger bar of soap for shower! Toilet was sluggish but I reported that. Staff is always welcoming and accommodating. This is our 3rd time here and we will come back.
Stayed 4 nights in Jan 2024
Response from gp on 31 Jan 2024
Thank you for your repeat business and for taking time to post your review. We are so glad that you enjoyed your stay with us as always and are looking forward to coming back again. It is our goal to satisfy guests, just like you so that they will be back.Looking forward to seeing you again when in the area.

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and convenient to restaurants and stores.
Stayed 1 night in Jan 2024
Response from gp on 22 Jan 2024
Thank you for your business. We are so glad that you had a fantastic stay with us. It is our goal to provide our guests with the best experience possible.Hope you will stop by again when in the area.

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from gp on 11 Jan 2024
Thank you for your review. We do all we can to create a great experience for each of our guests; actively looking for ways to offer enhanced services for comfort and convenience. I appreciate your review as it provides valuable feedback. Our goal is to make each guests stay as safe and pleasant as we could.The next time you are in the area, please consider staying with us at again.

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Repeat customer created
Enjoyed my stay. Rooms were clean, hotel was clean as well as the dining area. I liked the bathroom and shower-no sample soaps and lotions but full-size bottles. The only negatives- toilet is way too low and though the beds were queen they certainly didn’t feel like it. The Continental breakfast was good, the buffet clean and kept replenished and the availability of coffee 24/7 is a great touch as well.
Stayed 3 nights in Jan 2024
Response from gp on 11 Jan 2024
Thank you for your review. We do all we can to create a great experience for each of our guests; actively looking for ways to offer enhanced services for comfort and convenience. I appreciate your review as it provides valuable feedback. Our goal is to make each guests stay as safe and pleasant as we could.The next time you are in the area, please consider staying with us at again.

8/10 Good

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable hotel with an excellent friendly staff. My only complaint is a suite is just a regular room and the decor is a bit outdated in the rooms.
Stayed 1 night in Jan 2024
Response from gp on 11 Jan 2024
Thank you for your review. We do all we can to create a great experience for each of our guests; actively looking for ways to offer enhanced services for comfort and convenience. I appreciate your review as it provides valuable feedback. Our goal is to make each guests stay as safe and pleasant as we could.The next time you are in the area, please consider staying with us at again.

10/10 Excellent

Lillian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from gp on 7 Jan 2024
Thank you for posting your review online. We are so glad that you enjoyed your stay with us. It is our goal to provide our guests with the best experience possible.Hope to see you again when in the area.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from gp on 1 Jan 2024
Thank you for your business. We are so glad that you had a fantastic stay with us. It is our goal to make our guests stay as comfortable as possible.Hope to see you again when in the area.

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from gp on 25 Dec 2023
Thank you for your review. We do all we can to create a great experience for each of our guests; actively looking for ways to offer enhanced services for comfort and convenience. I appreciate your review as it provides valuable feedback. Our goal is to make each guests stay as safe and pleasant as we could.The next time you are in the area, please consider staying with us at again.

2/10 Terrible

Greg

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No working elevator.
Stayed 1 night in Nov 2023
Response from gp on 8 Dec 2023
Thank you for taking the time to post your feedback. Please accept our sincere apology for your experience. We want you to know that the comments we receive from our guests are taken very seriously and your suggestions will help us to improve the services at our hotel.

2/10 Terrible

Greg

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from gp on 8 Dec 2023
Thank you for taking the time to post your feedback. Please accept our sincere apology for your experience. We want you to know that the comments we receive from our guests are taken very seriously and your suggestions will help us to improve the services at our hotel.

10/10 Excellent

Rickey

Quite
Stayed 1 night in Dec 2023
Response from gp on 8 Dec 2023
Thank you for your review. We do all we can to create a great experience for each of our guests; actively looking for ways to offer enhanced services for comfort and convenience. I appreciate your review as it provides valuable feedback. Our goal is to make each guests stay as safe and pleasant as we could.The next time you are in the area, please consider staying with us at again.

10/10 Excellent

Rickey

Ok
Stayed 1 night in Dec 2023
Response from gp on 5 Dec 2023
We just wanted to email you to thank you for the kind words. Our team works hard here to ensure that all guests are treated with the highest level of customer service to make the stay as professional and enjoyable as possible to make you feel like you are at home. Look forward to seeing you on your next visit to Florida.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Elevator not working
Hotel was clean but elevator was not working and no rooms on first floor. Stayed on 2 nd floor for 3 nights. No competition and was told if we didn’t like it we could have gone to another hotel.
Stayed 3 nights in Nov 2023
Response from gp on 5 Dec 2023
Thank you for taking the time to post your feedback. Please accept our sincere apology for your experience. We want you to know that the comments we receive from our guests are taken very seriously and your suggestions will help us to improve the services at our hotel.

4/10 Poor

Sandra

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed
When we got the they said the elevator is out of service. I asked for a 1st room because my son couldn’t do stairs. She said there was no rooms available on 1st floor. So we had climbed stairs with all our stuff. We should have been told about this before we got there. Also the light fixture in the bathroom had exposed wires no cover. The room had a bad smell and the refrigerator made noise all night
Stayed 1 night in Dec 2023
Response from gp on 5 Dec 2023
Thank you for taking the time to post your feedback. Please accept our sincere apology for your experience. We want you to know that the comments we receive from our guests are taken very seriously and your suggestions will help us to improve the services at our hotel.

6/10 Okay

Meagen

Liked: Staff & service
Not impressed
Our experience was soso, the elevators are not working. Two days up and down stairs from the third level. Hotel room door, does not shut correctly. Who offers, Shampoo, lotion and shower gel. There was no conditioner. Mini refrigerator was not secured, you open the door and it can pulled out. This stay was soso.
Stayed 1 night in Dec 2023
Response from gp on 5 Dec 2023
Thank you for taking the time to post your feedback. Please accept our sincere apology for your experience. We want you to know that the comments we receive from our guests are taken very seriously and your suggestions will help us to improve the services at our hotel.

4/10 Poor

Linda

I paid for 2 nights only stayed one. Check in was slow The 2nd floor smelled musty and moldy. My room smelled like urine. Needs updated. One sheet of Kleenex in container. Really disappointed
Stayed 2 nights in Nov 2023
Response from gp on 4 Dec 2023
Thank you for your review. We do all we can to create a great experience for each of our guests; actively looking for ways to offer enhanced services for comfort and convenience. I appreciate your review as it provides valuable feedback. Our goal is to make each guests stay as safe and pleasant as we could.

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room
Stayed 1 night in Nov 2023
Response from gp on 16 Nov 2023
Thank you for your business. We are so glad that you enjoyed your stay with us. Hope you will visit us again when in the area.

10/10 Excellent

Toyanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from gp on 13 Nov 2023
Thank you for your business. We are so glad that you had a fantastic experience while staying with us. Your comments help us improve for our future guests.Hope to see you again when in the area.

10/10 Excellent

Colleen

Stayed 2 nights in Nov 2023
Response from gp on 4 Dec 2023
Thank you for your review. We do all we can to create a great experience for each of our guests; actively looking for ways to offer enhanced services for comfort and convenience. I appreciate your review as it provides valuable feedback. Our goal is to make each guests stay as safe and pleasant as we could. Glad that you enjoyed your stay with us.The next time you are in the area, please consider staying with us at again.

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There wasn't one thing that we didn't like. Hotel was very clean and staff were the friendliest people on the planet.
Stayed 4 nights in Nov 2023
Response from gp on 8 Nov 2023
Thank you for your review. We do all we can to create a great experience for each of our guests; actively looking for ways to offer enhanced services for comfort and convenience. I appreciate your review as it provides valuable feedback. Our goal is to make each guests stay as safe and pleasant as we could.

10/10 Excellent

Carolyn

Stayed 1 night in Nov 2023
Response from gp on 7 Nov 2023
Thank you for your business. We are always looking to enhance our future guests stay. Your comments help us to make those changes. Glad that you had such a fantastic stay with us.Hope you will visit us again when in the area.

10/10 Excellent

Jessica

Stayed 1 night in Nov 2023
Response from gp on 22 Nov 2023
Thank you for the business and for taking time to post your review. We are so glad you enjoyed your stay with us. Your comments is important to us as it helps us make improvements for our future guests.Hope you will visit us again when in the area.

10/10 Excellent

Robert

Travelled with family
Stayed 1 night in Oct 2023
Response from gp on 3 Nov 2023
Thank you for your review. We do all we can to create a great experience for each of our guests; actively looking for ways to offer enhanced services for comfort and convenience. I appreciate your review as it provides valuable feedback. Our goal is to make each guests stay as safe and pleasant as we could.The next time you are in the area, please consider staying with us at again.

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was perfect. Beautiful. Riom and supplies very special. Thank you.
Stayed 2 nights in Oct 2023
Response from gp on 1 Nov 2023
Thank you for your review. We do all we can to create a great experience for each of our guests; actively looking for ways to offer enhanced services for comfort and convenience. I appreciate your review as it provides valuable feedback. Our goal is to make each guests stay as safe and pleasant as we could.The next time you are in the area, please consider staying with us at again.

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Smelled clean. Friendly staff.
Stayed 1 night in Oct 2023
Response from gp on 30 Oct 2023
Thank you for your review. We do all we can to create a great experience for each of our guests; actively looking for ways to offer enhanced services for comfort and convenience. I appreciate your review as it provides valuable feedback. Our goal is to make each guests stay as safe and pleasant as we could.The next time you are in the area, please consider staying with us at again.