"The staff went out of their way to help us. We’d already had a rough day trying to stay ahead of thunderstorms and tornado watches/warnings and as we had been on the road for a few days, needed to clean some clothes. We managed to get them washed but were having some issues with the dryer when one of the staff offered to dry them in their commercial dryer. After they were finished she brought them to us all neatly folded. "
A verified traveller stayed at Comfort Suites Mount Vernon
"Adam the manager is AMAZING!!
We somehow got the safety latch in tge locking position as we left our room and he came and hot us into our toom!
Next...he let us put our ice bricks for our cooler in their big freezer..
Friendly staff! Clean.
Only thing missing was a hot tub!"
A verified traveller stayed at Drury Inn & Suites St. Louis Collinsville
"The hotel is immaculate! The rooms are clean, and beds are comfortable. The lighting in the bathroom is pretty dim. We were in a handicap accessible room. The grab bars were well placed and helpful. However the shower head needs replacing.
It is obvious the staff running the hotel are committed to excellence!
The place is sparkling!"
A verified traveller stayed at Country Inn & Suites by Radisson, Fairview Heights, IL