"My room was spotless, clean, and comfortable. Front desk was helpful and kind (Sandro helped me get my luggage to my room and to car) and moved my daughter's family to a 2 level room with a kitchenette for my grandson. Grandson loved playing in the indoor pool. Only negative was breakfast food choices on line not really what Americans tend to choose, but nice presentation. And coffee machines never fill the cups, need to do twice. But really, A lovely hotel!"